The **Official** Denon 3311CI/ 991 Owner's Thread NO PRICE TALK - Page 214

If you just want sound from the TV when the AVR is on but no sound from AVR go to Menu-Manual Setup-HDMI Setup-HDMI Audio Out-TV on the Denon. Make sure your internal TV speakers are turned on by going to Menu-Sound-Internal Mute-Off on your TV (page 37 of TV manual).

I downloaded your TV manual and I seen no HDMI control function listed (it's called Anynet+ on a Samsung), so you won't be able to use that feature on the Denon with your TV. This basically lets you pass sound and video to the TV without the AVR on.

Hope this helps!

-Allan-

K guys there a issue I thought I would let you guys know about
If you ate running your bd through the avr and the avr is doing the up converting 1080p 24 it only plays at 60hz so guys can you double check to make sure that if you do a firmware update to see if you can verify my findings please thanks

Do you have the ip scaler Resolution set to Auto for HDMI? If you do, most likely your TV's EDID info is telling the AVR to feed it 1080p60. You can force the AVR to pass 1080p24 by selecting it: Menu-Input Setup-Video-ip Scaler-Analog and HDMI-Resolution(HDMI)-1080p24.

Just confirmed that the Resolution on my Panasonic is 1080p24 with my Directv DVR with this setting with 1080i from source. That was a jittery mess. Confirmed with Menu-Information-HDMI Information on Denon.

I have it on auto this never happened with old firmware
I have my denon bdp1611 to my avr 3311
I never connect my cable to my receiver
But anyways there is a issue with this new firmware
It has nothing to do with tv to avr Tv just accepts the input and signal

I checked the Auto setting with my TV and it does convert 1080p24 to 1080p60. I always turn the AVR scaler off for blu-rays though, so don't know if it did it before the last update. Denon could have changed the implementation with the new firmware, but didn't as far as we AVS members know about the update, at least what's on the forum.

You might already know this but your TV communicates with the AVR (HDMI EDID info) and tells it what resolution it wants. Since most TVs are native at 1080p60, that's what most of them request. Auto setting in the AVR basically just uses the info the TV tells it and applies the corresponding resolution.

Maybe one of your settings could have changed after the update that you had before? The default for the receiver is i/p scaler on with analog only not HDMI. This setting will passthrough 1080p24. I just confirmed it. Will not scale on HDMI though for DVD playback. This is essentially the same as having the i/p scaler off, since it's just passing through the HDMI signal from source, with the onscreen display overlay.

Just an FYI for those who'd like to upgrade to the 4311CI: http://bensbargains.net/taf/184488
I personally am quite happy with my 3311

I emailed denon so just need to wait for there reply thanks

how does one do one? I just spent 10 minutes searching,but nothing showed me how.

I will have to look into this a little more on Monday with Paul from denon

You can always ask both the seller and Denon for a new receiver. It never. hurts to asked. Denon might think it to will be cheaper to give you another receiver. This being said no other receiver in this forum has had your problem so lets hope it is just a wiring problem.

Yes, this is a first, probably got messed up during shipping. That is a great idea of asking for a new one, I'll find out today if it is the wiring but I doubt it, I'm very meticulous but you never know. Thanks!

Upon thinking the easier way to check is to take the left surround terminals on the receiver and switch it with the right then recheck the left and right speakers.

Also have you checked to see if your speakers work in Multi CH Stereo?

I finally got Pandora to work and I'm wondering if there is someway to get the sound to come out all five speakers instead of the RT/LFT speakers. My old Denon would do a 5 channel stereo.

That was one of the first things I did was check multi stereo and nothing. I'll switch around cables from left to right to see what happens. Thanks for all those great ideas! Time to get busy!

Yes Multi Channel Stereo.

Microprocessor reset - p. 116

For a full network reset which also includes a microprocessor reset, you press and hold the up/down arrow keys instead for 3-4 sec while powering on the AVR.

Well just finished troubleshooting. I swithced out the FR and FR and surround R and L to see if it was the wiring or speakers and found out my wiring and speakers are fine as I suspected. The issue is the receiver, still no sound from the sub output, surround right and now the front left is also acting up. Ran the test tone and Audyssey autosetup and no dice. All I can do is wait till Monday to contact Denon again and see what solution they offer. Thanks to everybody for your ideas and help!!

I know that I'm getting old but i can't seem to find anywhere in the manual to set up Multi Channel Stereo

Click on the button labeled simulation on your remote above the number 3 button.

I have this exact same problem — with a Samsung TV, wouldn't you know. Even when I have the TV set to "TV Speakers" and 3311 HDMI pass-through set to ON, the TV insists on defaulting to "External Speakers" and the option to toggle between them and the TV ones is grayed out. I fiddled for a while and somehow (I don't remember how) even set the 3311 to force the TV speakers, and still it didn't work. Maybe it really is a Samsung HDMI/Denon HDMI compatibility problem? My model is a UN55C8000.

Question: If any at all Clipping occurs within the Denon AVR-3311CI even for a Micro Second, will the Protection Cct. be Enabled, and put AVR into Standby?

I don't see any indicator on it for Clipping?

Give some of the other options a try too, like PLIIx music and DTS Neo-see OMp 45,6.

If it's just clipping a bit, that alone would not trigger protection mode. There is no "clipping" indicator, except your ears.

Have you tried cycling The Sammy Anynet+ ON/OFF as well as changing to order of turning ON/OFF the components?

As SOM notes .. no indicator ... either the AVR clips and shuts down in protection mode or the speakers clip which is noticable by your ears and you must lower the volume less face damaging the speakers.

And to expand on jd's post, there are two distinct sources of distortion, though they may well occur together. Amp clipping will produce signal distortion (for ex. sine waves clipped to square waves). But even a clean amp signal, sufficiently powerful, can drive a speaker to distortion and beyond. This occurs when a speaker is overdriven. At that point the mechanical forces on the voice coil, surround, cone, etc., exceed tolerances such that they physically cannot follow the waveform accurately. At extremes, the voice coil can become permanently warped. Also, the heat from xs current and friction can actually melt the voice coil. I used to rebuild speakers for Detroit-based rock bands and have seen the carnage.

After resetting the microprocessor, the OS overlay returned as well as the remote quick select buttons were fixed.
I also got the 1080P upscaling working again.

JDS, and SOM -- what we do not understand is actually what specifically their Protection Cct. w/in the Denon AVR-3311CI is precisely measuring do we?

[From Wikipedia]
In this context, distortion refers to any kind of deformation of a waveform, compared to an input, usually Clipping, harmonic distortion and intermodulation distortion (mixing phenomena) caused by non-linear behavior of electronic components and power supply limitations[1]. Terms for specific types of nonlinear audio distortion include: crossover distortion, Slew-Induced Distortion (SID) and Transient Intermodulation Distortion (TIM).[end of Wiki]

OK, so we know what happens when the Protection Cct. is activated, then the AVR blinks the power light and goes into standby, but "precisely we do not know what and to what degree" Denon is measuring Rail Voltage Overloads, THD, IMD, SID, TIM, so it seems to me.

Yes, indeed and that is why reputable speaker mfgs. will spec speakers with Power RMS, and also Power PEAK ratings.

SOM, where would the Friction (µ) [where (F=µN)] come from w/in the Voice Coil, as it has clearances between the magnets and coil, right?

Yes, but more than just clipping I am sure (see my post above). I am sure Denon is measuring the temp. maybe on one of the heatsinks internally, but I do not know, but I would BET On It, to eliminate any Thermal Runaway Conditions.

Remember, when mine went into Protected Mode and ShutDown at +12db, when I had it in Multi-Ch. Stereo mode?
It could not of hurt my Klipsch's anyway since they are rated a lot higher in RMS and PEAK Power than what the Denon can output, but at least the Denon did NOT Die on me, which was a good thing --

Just WISH Denon would of put an Indicator showing a BAD Condition occuring, for clipping, overvoltage, distortion to High, etc.

I also wish the Denon had a % Power Used Indicator for each channel. Basically, some display so we can see how hard we are driving it.

If we ONLY HAD the SCHEMATICS --

I also have Pandora playing, but the only options available from the Mode Standard button is Dolby PLII Cinema and DTS NEO:6 Cinema. The Music versions are not available. Simulation cycles through Multi Channel, Rock Arena, Jazz Club, Mono Movie, Video Game, Matrix and Virtual.

Also, under the Audio Adjust menu, only the Audyssey Settings, Restorer and Audio Delay sub-menus show up.

Any idea how to get to the rest of the surround sound options when using the Net/USB input?