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The **Official** Denon 3311CI/ 991 Owner's Thread NO PRICE TALK - Page 322

post #9631 of 10201
8/15/12 at 10:35am
No ... AVRs are not smart machines in that respect .... rather the AVR will only play whatever the default track is on the BD which isn't always the HD audio track.
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post #9632 of 10201
8/15/12 at 11:53am
basically, the AVR cannot control the BDP's audio selection. When it receives the right signal it will default to the correct surround mode (e.g. if you select the Dolby TrueHD track that's what the AVR will play) but it can't reach into the Blu-ray player and tell it to select the HD track, which sometimes is not the default option for many Blu-rays.
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post #9633 of 10201
8/15/12 at 1:27pm
Quote:
Originally Posted by chi_guy50 View Post

Well, I went ahead and removed the screw above the HDMI port on the back of the 3311 chassis only to find that the thumbscrew on the Monoprice locking port saver is a smaller diameter screw and thus of no use.mad.gif
I'm thinking of ordering this Accell locking HDMI cable instead, which I am hopeful will solve the recurring problem of a loose video out connection from my AVR to my HDTV.

Got the Accell cable today. The build quality appears to be first-rate, and the locking mechanism works extremely well. It snaps into place on the female HDMI receptacle and forms a firm, if not not quite vise-like grip. The attachment/detachment operation is effortless. I'll have to give it some time to see if this cable resolves my recurrent video degradation issue; if not I will have to assume there's a problem in the HDMI port itself. But based on my initial impression I can highly recommend the "Accell AVGrip Pro Locking High Speed HDMI Cable." At an Amazon.com price of about $16 for the 2-meter, or about $24 for the 3-meter length (with super-saver free shipping), it's well worth the up-cost to me for the convenience of a reliable connection.
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post #9634 of 10201
8/23/12 at 7:01am
Got a Problem!! Not sure if this is the right place to ask the question..if not please point me in the right direction. Here goes:

1. I want to listen to the music from my Dish Network 722k through my Devon991 AVR. I put to Denon991 on zone2 but no music came out. Zone2 works fine when I use Airplay or Net/usb with Pandora but nothing when I have the Dish 722k playing.
2. The Dish Network 722k is connected to the Denon991 with a HDMI cable (nothing else).
3. What do I need to do or not do?? The manual has not been much help.

Thanks in advance all
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post #9635 of 10201
8/23/12 at 7:18am
Also connect an analog cable from the Dish box to the 991 (to jacks with same source name as used with HDMI input) and you'll be good to go. HDMI audio will not pass to Zone 2. See the note on p. 59 in the Owner's manual.
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post #9636 of 10201
8/23/12 at 8:54am
JDSmoothie Thank you for the quick reply!! Here what I did:

1. Connected analog cables (audio red & white) from Dish box to Denon 991. RESULT: No sound from ZONE2
2. Went to MENU->Manual Setup>Speaker Setup> AMP Assign
3. Assigned AMP>Bi Amp- Main speakers had sound & Zone2 had sound but could not turn off power to Zone2 (both remote & AVR) had to turn sound down at individual speaker control wall switch.
4. Assigned AMP>2ch-Main speakers nothing, Zone2 had sound but could not turn off power to Zone2 (both remote & AVR) had to turn sound down at individual speaker control wall switch.
5. Assigned AMP>Front B- Main had sound and Zone2 nothing.
6. Assigned AMP>Normal- Main had sound and Zone2 nothing.
7. Assigned AMP>Zone2- Main had sound and Zone2 nothing.
I did not connect the Video cable (yellow) from Dish to Denon.

So that's where I am right now. What am I not doing correctly or what do I need to do??
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post #9637 of 10201
8/23/12 at 9:10am
As long as the DTV box is putting out audio over both the HDMI and analog cables (which it should, although you can test by connecting the analog cables to another source input and selecting that input in the main zone) AND the analog cables are plugged in to the same source name jacks as used by the HDMI input (eg. SAT/CBL) it should work. Amp Assign should be set to Zone 2.
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post #9638 of 10201
8/23/12 at 9:14am
When I put Amp Assign to Zone 2 I get sound from my main speakers but nothing from my outside speakers (Zone 2) with the Dish box. If I change to Net/USB I get zone2 sound??? I can't figure it out.
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post #9639 of 10201
8/23/12 at 9:17am
Like I suggested, confirm that you have audio coming from the Dish analog cables in the main zone.
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post #9640 of 10201
8/23/12 at 9:37am
Thank You Thank YOU THANK YOU!!
You pointed me in the right direction, I did everything you said. I put the DENON AMP Assign ->Zone2...Still no sound coming from the Dish UNTIL.... UNTIL ....(wait for it........) Until I pulled my head out of my butt and looked on the front of the Denon991 and pressed the tiny tiny Zone2 button (right under & left of tuning knob). It works great now, I can turn the Zone2 off & on. I have sound outside with both my Dish 722k and Net/USB. Thank you for your help and patience, your the best!!
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post #9641 of 10201
8/23/12 at 9:45am
Great! Enjoy your newly found Dish music. smile.gif
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post #9642 of 10201
8/25/12 at 9:33pm
So I just got some wireless headphones (Turtle Beach XP400) and hooked all of my devices (Xbox 360, PS3, Cable box) up to the receiver via either optical or digital coax cables. I then ran an optical cable from the digital output of the receiver to the digital input of the wireless headphones receiver. I am not getting any audio though. Do I have to set something in the receiver for this to work? I never have any problems getting audio from my devices through the HDMI connections. Any ideas?
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post #9643 of 10201
8/25/12 at 10:04pm
Make sure that the "REC OUT Mode" setting (p. 56 OM) is set to "RECOUT SOURCE". Also note that AFAIK, only OPT2 IN(DVR) will pass to OPT2 OUT(DVR).
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post #9644 of 10201
8/26/12 at 6:08am
Quote:
Originally Posted by Led Zappa View Post

What's the down low on AL24+. I did some googling on it yesterday and I guess it's a sound processor. The sites I found didn't give it much weight, but I only spent about an hour reading one very technical site.

Quote:
Originally Posted by SoundofMind View Post


Ya got me. My limited (and possibly incorrect understanding, based on correspondence with Denon CS) is that this additional processing is applied only to PCM signals input into the AVR. I was told that bitstream and DSD content decoded in the AVR (even if converted to PCM for Audyssey processing) does not need or get this treatment.

From the 2809 and 3311 OM:


"DENON has further developed its proprietary AL24 Processing, an analog waveform reproduction technology, to support the 192-kHz

sampling frequency. AL24 Processing Plus, thoroughly suppresses quantization noise associated with D/A conversion of LPCM signals to

reproduce the low-level signals with optimum clarity that will bring out all the delicate nuances of the music."

Quote:
Originally Posted by batpig View Post

AL24 is a digital "interpolation" processing, the idea being to "smooth" the digital PCM signal before going to the DAC's so you get a "cleaner" analog waveform. It only works on PCM input signals; in my experience, it makes PCM audio sound a little "airier" and more detailed.


the original AL24 was a way to expand bit-depth from 16-bit to 24-bit. It doesn't change the sample frequency. So, for example, a 16-bit/44.1kHz PCM signal from your digitally connected CD player would be "expanded" to 24/44.1 before going to the DAC's.


AL24+ is the same thing, but adds support for the higher sample rates (192kHz) found on hi-rez audio (like SACD). So it can take a 16/192 signal and expand to 24/192. The original AL24 only works with up to 96kHz PCM inputs signals.


Advanced AL24 (found in the highest end products) also expands the sample frequency to 192kHz of any PCM audio input. So it would take a 16/44.1 signal from a CD and convert it to 24/192 before going to the DAC. Since the DAC's on these units are 24/192 as well, the theory is that the processing job of the DAC is easier (the signal has already been matched up to inherent processing of the DAC) and you get a cleaner, more detailed analog output as a result.


It's the same thing in principle as adding an external "oversampling DAC". You dedicate some high end processing to cleaning up the digital PCM signal before converting back to analog, and the resultant analog waveform should be theoretically be smoother, cleaner and more "faithful" to the original.
What if one inputs 176.4 kHz/24 bit multi-channel PCM. What will AL24+ do with that?

BTW, my Sony BDP-S770 decimates SA-CD DSD bitstream to that PCM sample rate and bit depth.. And yes, I now realise I should have asked this question a long time ago. rolleyes.gif
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post #9645 of 10201
8/28/12 at 5:48pm
I've had this receiver for about a year and I ABSOLUTELY HATE IT! What a piece of junk.

No matter what HDMI source I watch, cable box, blu ray, xbox, HTPC, this thing has frequent "freak outs" where the screen goes black and the audio kicks out for a second or two then it comes back.

Wish I had my 700 bucks back.
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post #9646 of 10201
8/28/12 at 6:06pm
Quote:
Originally Posted by aaronpk View Post

I've had this receiver for about a year and I ABSOLUTELY HATE IT! What a piece of junk.
No matter what HDMI source I watch, cable box, blu ray, xbox, HTPC, this thing has frequent "freak outs" where the screen goes black and the audio kicks out for a second or two then it comes back.
Wish I had my 700 bucks back.

I'm starting to experience this issue where ONLY the video goes black, although its not frequent at the moment but I'm worry it could quickly escalade to a higher degree.
Edited by Elfather - 8/29/12 at 12:38am
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post #9647 of 10201
8/29/12 at 4:55am
Quote:
Originally Posted by aaronpk View Post

I've had this receiver for about a year and I ABSOLUTELY HATE IT! What a piece of junk.
No matter what HDMI source I watch, cable box, blu ray, xbox, HTPC, this thing has frequent "freak outs" where the screen goes black and the audio kicks out for a second or two then it comes back.
Wish I had my 700 bucks back.

Have you tried replacing the HDMI cables? Also note the unit has a 3 year warranty ... check Denon's website for a repair facility in your local area.
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post #9648 of 10201
8/29/12 at 8:11am
Quote:
Originally Posted by Elfather View Post

I'm starting to experience this issue where ONLY the video goes black, although its not frequent at the moment but I'm worry it could quickly escalade to a higher degree.

HDMI board is dying. I have had that happen to me with two separate 3311s. Take it in while it is under warranty.
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post #9649 of 10201
9/4/12 at 5:11am
Greetings from Brazil!

My current set up does not include a central and subwoofer speakers. Currently I have got the Denon 3311 + Klipsch 52 ii and a pair of B&W CWM 650 as surround speakers.

I have been trying to connect my front speakers using bi-amp but it seems the surr. back L/R channels are not working. I have already changed the amp assign to bi-amp and I get only the tweeter or the woofer from my front speakers working (it is associated with what speaker connector I user to wire the front speaker).

I have also set the amp assign to normal, connected the front speakers in the sure. back and done the test tone: I get no output from the surr. back channels.

Is it possible that I somehow have turned those two output off? What else should I do in order to get them working?

Regards
Gilson
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post #9650 of 10201
9/4/12 at 5:20am
If the test tones are not coming from the Surr Back speaker posts, then you may want to reset the microprocessor, although be sure to use the Web Control SAVE feature to save the config file (Audyssey) to a PC file. Also make sure that the SURR BACK speakers are not set to "NONE". Try running AUTO SETUP again with Amp Assign set to "Bi-Amp".

However, note that using the AVR's "bi-amp" mode will provide no real benefit in the way of improved audio fidelity or power.
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post #9651 of 10201
9/4/12 at 5:44am
Quote:
Originally Posted by jdsmoothie View Post

If the test tones are not coming from the Surr Back speaker posts, then you may want to reset the microprocessor, although be sure to use the Web Control SAVE feature to save the config file (Audyssey) to a PC file. Also make sure that the SURR BACK speakers are not set to "NONE". Try running AUTO SETUP again with Amp Assign set to "Bi-Amp".
However, note that using the AVR's "bi-amp" mode will provide no real benefit in the way of improved audio fidelity or power.

Thanks for the help!

I reseted the microprocessor and then change the amp assign to normal. Connected the front speakers using the surr. back L/R channels just to test. The test tone utility does not output any sound when I select the sure. back channels. I have also connected the front speakers on the front wide and front height channels, did the test tone and they all work just fine.

What else should I try?
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post #9652 of 10201
9/4/12 at 6:06am
Confirm the Surr Back speaker setting is set to "2 spkrs" (p. 80 OM). If yes, it appears those CH connections may be defective.
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post #9653 of 10201
9/4/12 at 6:13am
Quote:
Originally Posted by jdsmoothie View Post

Confirm the Surr Back speaker setting is set to "2 spkrs" (p. 80 OM). If yes, it appears those CH connections may be defective.

Yes, they are set to 2 spkrs. What are CH connections and how could I fix them?

I noticed the option maintenance mode under option setup menu: would it be the place where I could go to try to see if there is anything that I can do?
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post #9654 of 10201
9/4/12 at 6:20am
Ensure the "S.Back" setting (p. 74 OM) is not set to OFF, otherwise, it appears the SBL/SBR amp is defective and you'll need to have the unit repaired if you want to use them. frown.gif

Also make sure you're connecting to the "Surr Back/Amp Assign" speaker posts and not the "Surround" speaker posts.

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post #9655 of 10201
9/4/12 at 6:33am
Quote:
Originally Posted by jdsmoothie View Post

Ensure the "S.Back" setting (p. 74 OM) is not set to OFF, otherwise, it appears the SBL/SBR amp is defective and you'll need to have the unit repaired if you want to use them. frown.gif
Also make sure you're connecting to the "Surr Back/Amp Assign" speaker posts and not the "Surround" speaker posts.


They are not set to off frown.gif

This type of technical support for repair Denon units in Brazil is really hard to find, so I would like to try all the options I can before thinking about sending it for repair smile.gif IN this case, do you believe there is anything I can do using this maintenance mode option?
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post #9656 of 10201
9/4/12 at 8:25am
I have no experience with the maintenance mode as it is only for use by repair facilities; however, using it, you could very likely make the issue even worse. eek.gif

You're much better served simply forgetting the bi-amp idea and just continue using the configuration you have now.
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post #9657 of 10201
9/6/12 at 2:30pm
I have a weird issue with my 3311. It may just be me, but I cant seem to work it out.

Whenever I use a USB stick to play some mp3's it plays fine, but I can only control the selction and playback of the songs using the 3311's panel, the remote control does not work at all.

Am I being silly ? I just cant seem to figure it out.
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post #9658 of 10201
9/6/12 at 2:44pm
did you try pressing the "AMP" button on the remote to make sure the remote is in the mode to control the receiver itself?
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post #9659 of 10201
9/6/12 at 3:16pm
Quote:
Originally Posted by batpig View Post

did you try pressing the "AMP" button on the remote to make sure the remote is in the mode to control the receiver itself?

Nope lol.

Thank-you very much, that is now working perfectly.
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post #9660 of 10201
9/7/12 at 6:31pm
Question on the 3311CI - what does "HDMI SACD Support" mean? Is this a proprietary decoding of dsd? My Onkyo carries DSD support - I'm not sure if the Denon units are similar.

Thanks.
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