The **Official** Denon 3311CI/ 991 Owner's Thread NO PRICE TALK - Page 327

I will check manual on p27 and try it. Airplay is not an option because last time I tried it I have to pay $50 for that while if I can get an Apple TV for $99 which offer Airplay and more other nice features. So not worthy $50 for jst Airplay for just an casual user and not a daily user.

Try the download again, as it's been FREE now for over a year.

http://usa.denon.com/us/Airplayus/index.html

Please help, I just pulled the receiver 3311ci, xbox 360, blu ray player, tuner, wii, router, and modem out and replaced in a new a/v tower. now there is no audio from any source hdmi, optical, radio. Checked speaker wiring ok, reset microprocessor, verified the fuse that feeds the amps isn't blown. There was never any fault. Please tell me I'm missing something.

Oh wow, I didnt knew that! Thanks for that. I will download it tomorrow!,! Whoohoooo Thanks again

@numberone. Try this. Check at your remote and look for a monitor button. Should be on the right side somewhere in the middle. Thst switches monitor 1 and monitor 2. If that is in 2 then probably you wont get any audio/video. Try it and then let me know

I get video correctly from all sources just no audio

Hi numberoneq, what does the receiver OSD show?

Right now I have over the air tuner selected. The display shows HDMI, DIG., MULTI CH STEREO, M1 right above the SW,FL,C,FR,SL,SR, finally -11.5 dB

^

If still having audio issues you can try the following.

1. Power on using the On button instead of the source button.
2. Power in this sequence, Tv then avr and then source.
3.Unplug Avr for ten minutes.
4..Swap out Hdmi cable to tv from avr.
5.Remember when in Net/USB to stop and back out of any source that you are using when possible as this will in some cases jam your unit.
6. If no luck try a microprocessor reset and remember to save your settings using the web control feature.

This actually have been bugging me for a long time, but I never was able to get this to work.

I have my computer (desktop) connected to my monitor, but I also have an HDMI connection that goes to my receiver. If I want to watch a movie or show, or whatever, I could watch it on the much bigger TV. If I want to play music, I could also do so, BUT The TV NEEDS to be on. If I turn the TV off, my AMD graphic card doesn't detect a display and can't send an audio signal to the Receiver without the TV being on. So my question is, have any of you found a way around this??? One way around it is to use a SPDIF cable, but I don't want cords all over the place and removed the SPIF optical cable, I would rather stick with the single HDMI for now.



Thanks,

Placing either an HDMI splitter or switch between the HTPC and the AVR will generally resolve that issue.

thanks for the replay,

After using the splitter/switch, would the output cord then go to the receiver only (afterwards it is sent to the TV from the receiver) or would I need to send the output signal directly to the TV and Receiver from the switch??


I'll probably get a switch from Monoprice in a week or two, so I can't test it until then, put thanks again.

Initially you will place the HDMI switch between the AVR and the TV so the TV's EDID info can be copied to the switch. Once connected and running, you'll then disconnect the switch and place it between the HTPC and the AVR and leave it in that configuration.

Any of you high level supporters know where we can ask Denon to develop the Remote app that we have for the iPhone for the new
WinPhone 8 phone.

Great machine, but being new, needs more apps of this special type.

I have been experiencing occasional audio "blips" over HDMI without a video issue. It is a sudden very short duration loss of audio. It's like a "pop" but absence of sound. When it happens the HDMI source on the left side of the display flashes off/on at the same time. The video is unaffected so it can't be complete loss of HDMI. This is particularly annoying because I use the dynamic volume when little ones are sleeping so when it happens the audio goes out for an instant, and then slowly ramps up in volume due to the dynamic volume.

I'm not sure if it is the receiver, HDMI cable, or source device. I'm fairly certain it is not the source media itself since it doesn't appear to happen in the same place for movies. It seems to be random. It doesn't happen often enough to make it easy to isolate, although it does happen often enough to be irritating. I can go days without it happening, and then have it happen about 10 times in a single movie. Has anyone experienced something like this, and does anyone have any ideas to help me isolate the cause?

Cheers,
Scott

On the link for the upgrade it says to call their 800 number to initiate the upgrade. What information from the receiver will they ask for? I want to have it ready when I call.

go here...

http://usa.denon.com/us/myaccount/pages/login.aspx

and sign up, then send them an email asking for it...

i wouldn't hold my breath waiting for it though...

Hi all first time post here!!!
I just picked up a 3311 for my home theater and have been reading through this tread with great interest!
I have a question regarding the sub-outs on the rear panel.
Is there any difference between the 2 pre-out connections ? I notice that one has shading around it and seems to be the only one refered to in the owners manual.

Idealy I would like to set the front L/R to" large" so that my center is also "large" but i would like to have the subs working as well but I'm not sure how to make this happen....

I have 2 or possibly 3 subs that i want to hook up for my set-up

The 2 sub outs are identical (just an internal y split).

To run speakers as "large" with double bass, you just need to activate the LFE+MAIN bass setting in the speaker setup. That said, you should probably set your speakers to small, read this: http://www.audyssey.com/blog/2009/05/small-vs-large

Thanks batpig ,that seems to be very good advice and I do think that I was possibly "stuck in the past" as far as large speakers settings go.
My mains are diy with a "mtm" configuration with 2 6 1/2 inch focal drivers and a raven ribbon tweeter. While they are very good speakers, I don't think they will do the lowest octaves. My center has two 8" drivers as well as a 6 1/2 and tweeter, I was hoping to keep this as a "large" setting but it appears that when the fronts are "small" the rest of the speakers are also set to small.
Also , if the sub outs are just interally split would i be able to split one of them again to run my 3rd sub ?


P.S.
I was just reading your "Denon to English dictionary" thanks for that !!!

Are you certain they are identical? With the 4311ci the subs are measured separately by Audyssey. While not "stereo" its not as simple as a "y split."

^^^

yup... it's simply a y-split...

@24tate... "small" is the correct way to go...

Thanks for the help.

So can I run 3 subs with 2 pre-outs ??

^^^

sure, although if they aren't identical, it can be "fun" to get them to play well together...

join us in the audyssey thread for that... it would be a good idea to spend some time reading theough the audyssey 101 guide that has been put together...

That's true but this is the 3311 not the 4311. AVRs with XT32 have a specific dual sub calibration called SubEQ HT. the 3311 (and all other receivers) with XT or lower do not have this and the sub pre outs are identical.

Thank you for the info. Learn something new everyday.

Forgive me for not reading all 300+ pages of this thread. I have happily owned a 3311 for over two years and have L/R/C speakers that are wuite capable of bass down to 40 hz or so. I also have an infinite baffle sub that has great output, especially really low frequencies. My room sucks acoustically. Is there a way with Audessy XT to allow my main speakers and my sub to play the 40-80 hz region? I know I can set the crossover seperately for the fronts, center etc, but can they overlap with the sub? Does that make sense? Trying to compensate for a large drop in those frequencies from room related issues. Thanks guys!

there is no way to have BOTH an "overlap" and a crossover. And it really has nothing to do with Audyssey, which is not a bass management system (it's an EQ / room correction system).

However, if you want to utilize the multiple bass sources (fronts + sub) and "overlap" them, you can try running them as "large" which will deactivate bass management, and then turn on LFE+MAIN in the bass setting which will activate "double bass" from the subwoofer. When LFE+MAIN is engaged and a speaker set to "large", the crossover actually becomes the LPF for the "double bass".

So, for example, if you set all three mains L/C/R to "large" with LFE+MAIN activated and an 80Hz crossover, the three front speakers will play a full range signal, and the subwoofer will also double up the bass in those channels below 80Hz. If the speakers naturally roll off below 40Hz anyway, you may effectively accomplish your goal.

All that said, hopefully you have measuring gear or something to evaluate the results objectively, because it's possible all that overlapping bass will end up with worse response overall than just crossing over to the IB sub (which almost certainly is capable of more output). But if you want to give it a shot, that's how you'd do it.

Thankyou very much, thats what I wanted to know. I do have a mini dsp with 8 channels of eq and rew, etc. Audessy is much easier. Just considering different options. Good info!

Hello,

I have 2 3311s with one being used mostly for HT movies in a dark room and the other hooked up to a Samsung HDTV. The one connected to the HDTV seems to be having a problem getting the video handshake to work with my blu-ray player. At first I thought it might be the player (since it was an older model), so I replaced it with the Panasonic player that was hooked up in the dark room (to the other 3311). The same HDMI handshake issue took place with the other Panasonic bluray player from the dark room.

I then thought it might be a cable issue, so I tried different cables of different lengths. No change. So, then I thought the BD port might be bad. I used some of the other HDMI ports with no change in the problem----still taking many attempts and a long time to get a video signal to show on the TV.

At wits end, I removed the cable and connected it directly to the Samsung TV. No problems whatsoever with the HDMI handshake and instant video.

The problem does not happen with any of the HD Tivos that I have connected to the 3311. Does this mean the unit cannot handle HDCP anymore? Should I try to do a reset of some kind? OR is it something more major that may need to be sent to service?

Thanks.