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The **Official** Denon 3311CI/ 991 Owner's Thread NO PRICE TALK - Page 331

post #9901 of 10436
Airplay Upgrade.

You need to call Denon as noted on their webpage ....

post #9902 of 10436
Im in Australia, a bit rich: getting everyone to dial the US(especially since it is not explained exactly what it is we are dialling up for), or is it only available to US customers?
post #9903 of 10436
That webpage is for the USA/CA units only. You'll have to contact your Denon region representative for further instructions.
post #9904 of 10436
Is it possible to connect an HDMI cable from a FiOS STB to the Denon and use the HDMI only for the audio signal and then use a component video cable from the STB to the Denon for the video signal?
post #9905 of 10436
Shouldn't be a problem. Obviously though your source device needs to support this configuration, not all do.

That said, given that its a cable box, why not just an optical/coax digital audio cable if you want to use component video? There is no advantage to HDMI with the standard digital audio found on broadcast programming
post #9906 of 10436
Quote:
Originally Posted by Sacr View Post

Every time I turn on my 3311 it comes up with a message "AirPlay upgrade available" , I push the enter it goes to another screen then tells me feature is unavailable etc.
what do I have to do to get airplay up and running. I've been to the denon website it just tells about the virtues of AirPlay, I've also done a search on this forum but the links provided don't work or send me to some other feature.
Any help appreciated, thankyou

Mine does this too. I had to turn off update notifications because it became annoying.

It says an Airplay update is available, but gives me no option to download or install it, just a screen that says "Unregistered" or something like that.

I'll be keeping an eye out with you for replies.
post #9907 of 10436
Quote:
Originally Posted by jdsmoothie View Post

That webpage is for the USA/CA units only. You'll have to contact your Denon region representative for further instructions.

Not holding my breath here, sent a query via the australian/asian reigon website a few days ago.
post #9908 of 10436
Quote:
Originally Posted by batpig View Post

Shouldn't be a problem. Obviously though your source device needs to support this configuration, not all do.
That said, given that its a cable box, why not just an optical/coax digital audio cable if you want to use component video? There is no advantage to HDMI with the standard digital audio found on broadcast programming

Thank you so much for your website! Its great. But how would i configure the Denon to use HDMI for the audio only (not video)?
post #9909 of 10436
I just bought a 3311 to replace my 3805 which worked flawlessly for many years. The main reason why I bought the 3311 is to have HDMI switching. I hooked everything up last night, but I was unable to get any video to display via the HDMI on my Sharp 60" LCD. The audio worked from the HDMI. I only had a Directv Whole Home DVR-sat receiver and a Samsung blue ray player connected to the 3311 via HDMI, then out from the 331 to the TV via HDMI. No signal on either. I ran a component cable from the 3311 to the TV and was able to get the Denon GUI screen and set everthing up. I tried three differnet sets of HDMI cables as well, all rated for 3D and ethernet, still nothing. I do get a display from each device via HDMI when ran directly to the TV and not running through the 3311.

Any advice would be helpfull.

Chris
post #9910 of 10436
On the Sammy BDP, check the "Deep Color Output" setting (if there is one) is set to OFF. The DTV box may simply need to be connected HDMI direct to the TV with optical from the box to the AVR as cable/sat boxes often cause HDMI audio and video handshake issues which can also be introduced from a firmware update to the box as DTV owners have unfortunately learned in the past. If fact this is why many installers bypass the AVR during the DTV installation process to avoid any future issues.
post #9911 of 10436
Back in the forum after a while. Was active when I bought the 3311 and read almost all posts until an year ago I think.

I am here to find out and get advice on buying an amplifier. I somehow feel that I need to try something extra to power the B&W 684s. Granted these are not really high end speakers but I keep hearing how a dedicated amplifier will do wonders for stereo listening.

My questions are :

1. Given that the pre-outs of 3311 should be using the AL24 (something that is touted), I presume that I need not invest in a DAC etc for now. I wanted to ask if the 3311ci set up requires a pre-amplifier or just an amplifier? Also, I see on Emotiva website just "amplifier" and separately "pre-amps"...so all the more confused if I can just buy and amplifier or if I need to buy an integrated amplifier ?
2. I saw couple of posts around Emotiva and seem that the prices are reasonable compared to other high end amplifiers...and thought I will try them. I will of course try to see if I can hear them somewhere but not sure if people stock these in the boutique stores given the lower price range. Any experience in this forum around this ?

Any other advise ? For me Audyssey is still making things too bright...so for music I end up without any EQ. I like the effect of EQ but with a hard wood floor set up and B&W speakers...things seem quite harsh to me ...and this is also one reason to explore amplifier to see if things can get a bit warmer (or so I am told with the use of amplifiers).

Thanks ! This forum is great and am always amazed at the energy and enthusiasm of some of the long time contributors.
post #9912 of 10436
Quote:
Originally Posted by svbp007 View Post

Back in the forum after a while. Was active when I bought the 3311 and read almost all posts until an year ago I think.
I am here to find out and get advice on buying an amplifier. I somehow feel that I need to try something extra to power the B&W 684s. Granted these are not really high end speakers but I keep hearing how a dedicated amplifier will do wonders for stereo listening.
My questions are :
1. Given that the pre-outs of 3311 should be using the AL24 (something that is touted), I presume that I need not invest in a DAC etc for now. I wanted to ask if the 3311ci set up requires a pre-amplifier or just an amplifier? Also, I see on Emotiva website just "amplifier" and separately "pre-amps"...so all the more confused if I can just buy and amplifier or if I need to buy an integrated amplifier ?
2. I saw couple of posts around Emotiva and seem that the prices are reasonable compared to other high end amplifiers...and thought I will try them. I will of course try to see if I can hear them somewhere but not sure if people stock these in the boutique stores given the lower price range. Any experience in this forum around this ?
Any other advise ? For me Audyssey is still making things too bright...so for music I end up without any EQ. I like the effect of EQ but with a hard wood floor set up and B&W speakers...things seem quite harsh to me ...and this is also one reason to explore amplifier to see if things can get a bit warmer (or so I am told with the use of amplifiers).
Thanks ! This forum is great and am always amazed at the energy and enthusiasm of some of the long time contributors.

1) The 3311 when using preouts is basically a preamp. You could use the 3311 and an emotiva (internet sales only) or an integrated. Although I would think the 3311 can put out plenty of power for the 684. I use one to drive supercharged song towers and it does exceptional.

2) Try an area rug. I don't believe a different amp will make it sound 'warmer'. In fact I've always found that audyssey takes a little of the edge off as it usually rolls off some of the high frequency content. Also try dynamic eq on as having that off will tend to make it sound a little flat when the volume is not reference.
Edited by glangford - 12/25/12 at 5:05am
post #9913 of 10436
Hi I own a 3311 for the last couple of years running it in 2.0 with kef q700.. In my small apt..
I have recently bought my own place where I intend to use it in a2zone setup

Zone1/main in living room with 5.1 channel setup via kef t305 ( I have just ordered them and waiting for delivery).. And I will hook my new 55 inch HDTV to it... This part I am quite sure on how to run the setup..

Now on my zone 2 , in an adjoining room to the living I want to use my old q700 in 2.0 and hook up my old 46inch HDTV. My queries
How to set this up?
Can I get simultaneous video out puts from both hdmi outs?
If so can they also receive input from different sources?


Merry Christmas and happy holidays.
post #9914 of 10436
The 3311 is not really capable of 2 zone HD video. The HDMI outputs cannot output different sources, and if I remember correctly they can't even be used simultaneously. The newer 3313 model has a true HDMI matrix switching and adds a 3rd independent zone 2 HDMI output that can send a different source to another room.
post #9915 of 10436
Correct. Output to only a single HDMI monitor out at a time is possible. You would be better served using a 4x2 HDMI matrix switch.
post #9916 of 10436
Quote:
Originally Posted by Sacr View Post

Every time I turn on my 3311 it comes up with a message "AirPlay upgrade available" , I push the enter it goes to another screen then tells me feature is unavailable etc.
what do I have to do to get airplay up and running. I've been to the denon website it just tells about the virtues of AirPlay, I've also done a search on this forum but the links provided don't work or send me to some other feature.
Any help appreciated, thankyou

Just call Denon and they will upgrade Airplay for u free of charge.
post #9917 of 10436
feature test request for a 3311 / 991 owner:

While the 3311/991 model can only run 7 channels at once, it has added separate speaker posts for the front wide / front height speaker outputs. It is unclear in the manual whether or not you can actually use MultEQ XT to measure ALL connected speakers (like the Onkyo models can do) even though you can only run 7 at once.

Can somebody with a 3311/991 please test this? If you have an extra pair of speakers lying around, try connecting them to one of the unused front height/wide speaker posts, open up the Audyssey AUTO SETUP start screen, set AMP ASSIGN to NORMAL, and then in CHANNEL SELECT see if you can select more than one of surr.back/height/wide. Run MultEQ XT, and see if you can actually measure / filter more than 7 speakers total.

This is still unclear to me from the manual, so I appreciate someone testing this! If this can be done, it would be a big upgrade from last year (catching up to Onkyo) since then you could hook up more than 7 speakers, and choose which ones to use depending on the content without having to re-run Audyssey.

Thanks!
post #9918 of 10436
^^
With AMP ASSIGN set to "Normal", the setup process will test the FH/FW speaker connections.
Edited by jdsmoothie - 12/26/12 at 2:50am
post #9919 of 10436
Thanks batpig and jdsmoothie .. Hmm I don't want to upgrade just for this sake. But the hdmi matrix sounds interesting. But wondering how it can be used in tandem with 3311.

this might be one possibility,to use the matrix switcher to set all my sources and take one output to 3311 and other to my tv in second room... But this way I can't use my Q 700 for my second room:eek:
If anyone have any thoughts please kindly share...
post #9920 of 10436
You can either connect the HDMI splitter 2nd HDMI out to another AVR to power the Kef Q700's, or also connect your sources with either an analog red/white cable or optical/digital coax (PCM 2.0) cable (in addition to the HDMI for the main zone) and then power the Q700's from the Surr Back/Amp Assign speaker posts.
post #9921 of 10436
Alternately if the TV in the second room has an audio output, you can just get an inexpensive amp and power the 2 speakers that way.
post #9922 of 10436
Got a firmware update on my 991 the other day. First one in a long time. What did this update address?
post #9923 of 10436
I'm having problems with low volume. It was fine a month ago, but every day it seems like I have to turn up the volume further in order to get the same sound level. I'm now having to turn the volume up to 70-80 to get normal listening levels (I'm using the default volume scale). This is happening on all different inputs: streaming radio stations over the Internet; TV stations from my Uverse STB connected to the 3313CI via HDMI; and DVDs played from an old Pioneer DVD player connected via component (video) and optical (audio).

Any ideas?

I assume that one suggestion will be to do a reset. If I save my settings, do a reset, and then restore the settings, won't this potentially bring back the problem?

Thanks in advance for any help.
post #9924 of 10436
Do a reset. The restore will only bring back the problem if the problem is a setting. Which it doesn't sound like it is.
post #9925 of 10436
Quote:
Originally Posted by davidwar View Post

Got a firmware update on my 991 the other day. First one in a long time. What did this update address?

Pandora fix. http://usa.denon.com/us/news/pages/newsdetails.aspx?newstype=news&newsid=89&year=2012
post #9926 of 10436
Is there a way to set a password for airplay access? My 8 year old will hit the airplay button and without knowing almost blew my speakers out. Apparently Apple didn't think we'd ever have a need to disable it right in the ipod????
post #9927 of 10436
Quote:
Originally Posted by kevinmscs View Post

Just call Denon and they will upgrade Airplay for u free of charge.

would appear not : http://www.audioproducts.com.au/downloadcenter/products/Denon/AVR3311BK/Software/AirplayRegistration.pdf
post #9928 of 10436
hi guy,

i am facing some issue with my denon 3311 which when i try output 3d frame packing signal to my projector or sony hmz-t1 3d headset display i get blank screen as first i suspect is the hdmi cable but i have try both monoprice red mere and bluejean hdmi cable both having same issue the problem is sometime the 3d frame packing work but most of the time the 3d frame packing signal will show blank screenr on my projector or my sony hmz-t1 3d headset display. Please help.

Remark: This happen on HTPC setup and if using ps3 playback blu ray 3d no issue found.

Thanks
Edited by squall12 - 12/27/12 at 10:30pm
post #9929 of 10436
Quote:
Originally Posted by D0T-C0M View Post

Is there a way to set a password for airplay access? My 8 year old will hit the airplay button and without knowing almost blew my speakers out. Apparently Apple didn't think we'd ever have a need to disable it right in the ipod????

AFAIK, no, although you're not the first owner who has posted of this same experience. eek.gif

Other than simply educating him not to select the Airplay icon, another option would be to prevent him from accessing the home's wifi router by using the MAC address capability on the router, entering the MAC address of only those devices you want to access the router.
Edited by jdsmoothie - 12/28/12 at 2:40am
post #9930 of 10436
Quote:
Originally Posted by squall12 View Post

hi guy,
i am facing some issue with my denon 3311 which when i try output 3d frame packing signal to my projector or sony hmz-t1 3d headset display i get blank screen as first i suspect is the hdmi cable but i have try both monoprice red mere and bluejean hdmi cable both having same issue the problem is sometime the 3d frame packing work but most of the time the 3d frame packing signal will show blank screenr on my projector or my sony hmz-t1 3d headset display. Please help.
Remark: This happen on HTPC setup and if using ps3 playback blu ray 3d no issue found.
Thanks

Try the tips suggested in the link below ...

http://www.avsforum.com/t/1334369/the-official-denon-avr-xx12-model-owners-thread/0_100#user_L12
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