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Having problems getting DTS through HDMI, can anyone help me?

post #1 of 47
7/3/10 at 11:48am
Thread Starter 
Hey guys, the other day I "upgraded" my sound card to a ATI 5450 and now for some reason I can't seem to get DTS or Dolby Digital anymore. My old card had no problems playing DTS through optical. I do have sound and can play 2ch stereo stuff but when I go to watch movies I can't seem to get my receiver to output DTS and so on. I made sure I downloaded and installed the latest ATI drivers but still no luck. I figure it's a setting or something like that but for the life of me can't seem to figure it out. Any ideas?

P.S. I also can't seem to open "ATI Catalyst Control Center" for some reason. Would this have anything to do with it?
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post #2 of 47
7/4/10 at 5:18am
Is the ATI hdmi audio device listed as an sound device?
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post #3 of 47
7/4/10 at 11:46am
Once you have the ATI HDMI Audio driver loaded and the HDMI a/v receiver connected it with show this under Control Panel/sound. You may need to configure the device and check the DD passthrough and the DTS passthrough boxes, then reboot.

Or are you still using the SPDIF optical output for your digital audio? If so you need to select it as your default sound output.

And, YES, I think not being able to open CCC is a problem. Did you have any issue loading Catalyst 10.6 ?? What OS are you running? What mobo? Can't do much without details...
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post #4 of 47
7/6/10 at 8:24pm
Thread Starter 
Quote:
Originally Posted by audit13 View Post

Is the ATI hdmi audio device listed as an sound device?


Yep
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post #5 of 47
7/6/10 at 8:34pm
Thread Starter 
Quote:
Originally Posted by Andrew Hornfeck View Post

Once you have the ATI HDMI Audio driver loaded and the HDMI a/v receiver connected it with show this under Control Panel/sound. You may need to configure the device and check the DD passthrough and the DTS passthrough boxes, then reboot.

Or are you still using the SPDIF optical output for your digital audio? If so you need to select it as your default sound output.

And, YES, I think not being able to open CCC is a problem. Did you have any issue loading Catalyst 10.6 ?? What OS are you running? What mobo? Can't do much without details...

Hi Andrew, I'm running XP and my mobo is an "Asus A8N-E". In my control panel/sound everything looks like it's set to the new card but I don't seem to have any spots to "check the DD passthrough and the DTS passthrough boxes" I also had no issues loading Catalyst 10.6
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post #6 of 47
7/7/10 at 2:53am
Quote:
Originally Posted by Andrew Hornfeck View Post

Once you have the ATI HDMI Audio driver loaded and the HDMI a/v receiver connected it with show this under Control Panel/sound. You may need to configure the device and check the DD passthrough and the DTS passthrough boxes, then reboot.

Or are you still using the SPDIF optical output for your digital audio? If so you need to select it as your default sound output.

And, YES, I think not being able to open CCC is a problem. Did you have any issue loading Catalyst 10.6 ?? What OS are you running? What mobo? Can't do much without details...

Unless I'm missing something here, surely the mere existence of the card isn't sufficient to obtain DD/DTS bitstreamed sound to a receiver. Wouldn't there need to be something like ffdshow, PowerDVD or similar to pass through the sound to the receiver.

Andrew - which DD/DTS passthrough boxes are you referring to (certainly don't see any in my ATI 5450 CCC installation - or again are you referring to ffdshow.

Jeratt what are you using for playback - audio and video?
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post #7 of 47
7/7/10 at 11:35am
I'm running the Gigabyte 785 mobo and Win7. As I tried to say, under Win7's Control Panel / Sounds the HDMI audio device will show up (once you have the driver loaded and an HDMI device connected & powered up) it's the configure of that device I'm speaking of for the passthrough of DD and the passthrough of DTS. This is not inside CCC or ffdshow. It's setting up the default audio device to pass DD & DTS via ATi HDMI audio.

This is my experience under Win7. My old system ran XP and I found myself using AC3Filter as my audio filter to pass DTS & DD but today I use SPDIFer (AC3Filter's little brother) since I do not encode anything and only want passthrough functionality.

As far as not opening CCC I recall seeing this about errors and CCC... see if this is what you've got.
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post #8 of 47
7/7/10 at 11:38am
Thread Starter 
Quote:
Originally Posted by steelman1991 View Post

Unless I'm missing something here, surely the mere existence of the card isn't sufficient to obtain DD/DTS bitstreamed sound to a receiver. Wouldn't there need to be something like ffdshow, PowerDVD or similar to pass through the sound to the receiver.

Andrew - which DD/DTS passthrough boxes are you referring to (certainly don't see any in my ATI 5450 CCC installation - or again are you referring to ffdshow.

Jeratt what are you using for playback - audio and video?

Hi Steelman. I've tried "Zoomplayer" (which is what I used with no problems before switching cards), "MPC-HC" and I even tried "PowerDVD 10".
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post #9 of 47
7/7/10 at 11:43am
Thread Starter 
Quote:
Originally Posted by Andrew Hornfeck View Post

I'm running the Gigabyte 785 mobo and Win7. As I tried to say, under Win7's Control Panel / Sounds the HDMI audio device will show up (once you have the driver loaded and an HDMI device connected & powered up) it's the configure of that device I'm speaking of for the passthrough of DD and the passthrough of DTS. This is not inside CCC or ffdshow. It's setting up the default audio device to pass DD & DTS via ATi HDMI audio.

This is my experience under Win7. My old system ran XP and I found myself using AC3Filter as my audio filter to pass DTS & DD but today I use SPDIFer (AC3Filter's little brother) since I do not encode anything and only want passthrough functionality.

As far as not opening CCC I recall seeing this about errors and CCC... see if this is what you've got.


Thx Andrew. I've actually uninstalled and reinstalled Catalyst 10.6 several times and received no errors but to be safe I'll try again and report back.
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post #10 of 47
7/7/10 at 12:39pm
Thread Starter 
Well, no luck with the re-install. Everything is the same. I have sound but can't get HD-audio stuff and still can't get "CCC" to open.
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post #11 of 47
7/7/10 at 2:25pm
Jeratt - although not totally connected - I thought I read somewhere on here that HD Audio codec playback is not available with XP - hopefully someone will confirm/deny that.

So what settings (Audio Decoder, Audio Renderer) are you using in Zoomplayer - any chance you could supply screen shots to confirm settings - both Windows Sound and Zoomplayer set-up?
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post #12 of 47
7/7/10 at 3:36pm
Thread Starter 
Quote:
Originally Posted by steelman1991 View Post

Jeratt - although not totally connected - I thought I read somewhere on here that HD Audio codec playback is not available with XP - hopefully someone will confirm/deny that.

So what settings (Audio Decoder, Audio Renderer) are you using in Zoomplayer - any chance you could supply screen shots to confirm settings - both Windows Sound and Zoomplayer set-up?

Well I had DTS and DD working fine before switching cards so I think can confirm that XP isn't the problem. Unless XP maybe just can't play it through HDMI

I gotta be honest, it would probably take me longer to figure out how to take and post screen shots then it would to figure out this problem lol.
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post #13 of 47
7/7/10 at 3:49pm
Quote:
Originally Posted by Jeratt View Post

Well I had DTS and DD working fine before switching cards so I think can confirm that XP isn't the problem. Unless XP maybe just can't play it through HDMI

I gotta be honest, it would probably take me longer to figure out how to take and post screen shots then it would to figure out this problem lol.

I wasn't referring to DD/DTS, but to your comment "I have sound but can't get HD-audio stuff" - DD and DTS are not HD Audio (DD TrueHD and DTS-HD MA are and it was to these I was referring).

The fact that we aren't getting anywhere with your problem would indicate that you might have plenty time to work out how to take and post screenshots - Seriously though could you at least advise what your Audio Decoder and Renderer settings were/are in zoomplayer.
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post #14 of 47
7/7/10 at 4:36pm
Thread Starter 
Quote:
Originally Posted by steelman1991 View Post

I wasn't referring to DD/DTS, but to your comment "I have sound but can't get HD-audio stuff" - DD and DTS are not HD Audio (DD TrueHD and DTS-HD MA are and it was to these I was referring).

The fact that we aren't getting anywhere with your problem would indicate that you might have plenty time to work out how to take and post screenshots - Seriously though could you at least advise what your Audio Decoder and Renderer settings were/are in zoomplayer.


oh ok I see what you mean on the "HD-audio stuff" but I would also like to get DD TrueHD and DTS-HD MA working as well but just trying to take it one step at a time.


It appears I'm using ffdshow audio decoder and not sure which one "Renderer settings" are(in zoomplayer) but to be honest with you I'm trying to get away from zoomplyer now as it doesn't work as good as others out there that support "DXVA" since I want use my GPU for decoding. I was using using "MPC-HC" a bit but now for some reason it won't work(might of messed up a setting trying to figure out the whole sound thing), it just sits with a paused picture and won't start playing. Do you know offhand if "PowerDVD 10" or " TMT 3" supports "DXVA"?...man this stuff is confusing for a newb


....where would I start as far as the whole screen shot thing goes?
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post #15 of 47
7/7/10 at 7:35pm
Zoom Player supports DXVA, you just need to use the right decoder. Once the decoder is installed you need to select it for the media type you are playing. Smart Play is a little difficult to use if you don't understand how splitters and decoders work. Understand that and you can get the best video/audio quality possible for all your different media.
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post #16 of 47
7/7/10 at 9:55pm
Thread Starter 
Quote:
Originally Posted by Mrkazador View Post

Zoom Player supports DXVA, you just need to use the right decoder. Once the decoder is installed you need to select it for the media type you are playing. Smart Play is a little difficult to use if you don't understand how splitters and decoders work. Understand that and you can get the best video/audio quality possible for all your different media.


Really? good to know as Zoomplayer was my favourite before the card switch. Do you know which decoder I would need to use by any chance?
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post #17 of 47
7/8/10 at 1:13am
OK first off I think we need to ensure that ffdshow is set-up properly to allow audio passthrough

Open ffdshow audio decoder configuration



Go to Mixer and ensure that 'output speakers configuration' is set to 'same as input'



Finally navigate to 'Output' and make sure you have checked the relevant boxes for passthrough -at this time HD Codec passthrough is irrelevant, though it won't do any harm to have them checked too.



setting up ffdshow in this manner should allow passthrough with any of the more popular media playback programmes.

I'm not famililar at all with zoomplayer - but they seem to have a fairly comprehensive website which may help further with your issue.

This is what I see in my Windows/Sounds configuration - is yours the same, if so there is no DTS/DD passthrough checkboxes as described by Andrew. It used to be with older cards that you had to test to see what passthrough options were available, I think that has changed and the card runs an automatic check and sets the system up accordingly.



Hopefully this will help.
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post #18 of 47
7/8/10 at 11:44am
Thread Starter 
Quote:
Originally Posted by steelman1991 View Post

OK first off I think we need to ensure that ffdshow is set-up properly to allow audio passthrough

Open ffdshow audio decoder configuration



Go to Mixer and ensure that 'output speakers configuration' is set to 'same as input'



Finally navigate to 'Output' and make sure you have checked the relevant boxes for passthrough -at this time HD Codec passthrough is irrelevant, though it won't do any harm to have them checked too.



setting up ffdshow in this manner should allow passthrough with any of the more popular media playback programmes.

I'm not famililar at all with zoomplayer - but they seem to have a fairly comprehensive website which may help further with your issue.

This is what I see in my Windows/Sounds configuration - is yours the same, if so there is no DTS/DD passthrough checkboxes as described by Andrew. It used to be with older cards that you had to test to see what passthrough options were available, I think that has changed and the card runs an automatic check and sets the system up accordingly.



Hopefully this will help.

Wow! thx for all the effort Steelman. I really do need to figure out the screen shot thing as I see how more convienent now.

Anyways though I went through my "ffdshow" settings and adjusted them accordingly. Only thing is though I didn't have "Dolby true HD", Dolby Digital Plus" or ' DTS-HD" for options in my "output" section, just Ac3 and DTS however they are both checked. I figure I must have to update my "ffdshow" to get those other options.

With that being said though I'm starting to think it might have something to do with the ATI driver install as no I do not see the same thing in my Sound configuration. Mine doesn't show a cool looking monitor like yours. Mine just shows a picture of a woofer and my option tabs are: Volume, Sounds, Audio, Voice and Hardware. Not: general, supported formats, levels, enhancements andadvanced like yours. Now I'm starting to think the whole not being able to open "CCC" thing is looking more suspect
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post #19 of 47
7/8/10 at 12:40pm
Thread Starter 
Well, just did another uninstall but this time I used a program called "Driver Sweeper" to get the left over stuff after the uninstall, then did the re-install but still same results.
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post #20 of 47
7/8/10 at 1:51pm
If "CCC" panel still isn't installing or working properly after multiple un/re installs, It may be in your best interest to start off with a clean slate and do a fresh OS install.
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post #21 of 47
7/8/10 at 2:44pm
Thread Starter 
Quote:
Originally Posted by DJWikiera View Post

If "CCC" panel still isn't installing or working properly after multiple un/re installs, It may be in your best interest to start off with a clean slate and do a fresh OS install.

Oh man that would frickin suck ballz but I'll do it if it comes down to that. If it does come down to that should I try to avoid certain drivers that are on my mobo install cd?
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post #22 of 47
7/8/10 at 2:57pm
Right - ffdshow config really is of no consequence, the differences are purely that I have a more recent build which now provides support for the 'HD Audio Codecs'. Was your version downloaded with zoomplayer as part of their package. Not critial as the version you have should passthrough OK.

I decided to have another read through the thread and spotted that you are using XP (oh you dinosaur lol), I wonder whether that could be a major factor in the different options available in Windows/Sounds (clutching at straws really)


When you open Windows/Sounds - is this the screen you see or something similar.



If so press the 'configure' button - bottom left and follow the instructions to configure the sound set-up in windows - to either stereo, 5.1, 7.1 etc.

Its been so long since I used XP, that I'm struggling to remember how it looks in Windows/Sound mode.

Screen Prints - press "print screen" key on keyboard. Open 'Paint' or similar and paste the image - save as a jpeg - Google Imageshack upload the pictures - copy the 'Embed this image - forum link and paste to your post.
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post #23 of 47
7/8/10 at 3:02pm
http://www.guru3d.com/category/driversweeper/
Download and install(or extract) driversweeper
Uninstall ATi drivers from control panel.
Restart in safe mode and run driversweeper. Remove all ATi drivers.
Restart and install latest Catalyst.
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post #24 of 47
7/8/10 at 3:22pm
Quote:
Originally Posted by Jeratt View Post

Oh man that would frickin suck ballz but I'll do it if it comes down to that. If it does come down to that should I try to avoid certain drivers that are on my mobo install cd?

Yeah, it sucks but sometimes that is what has to be done. Not knowing whats on the disc, I would install only chipset drivers and ethernet drivers for your motherboard, you don't need to install audio drivers, then disable in the BIOS. Any programs that aren't needed for the motherboard to work I wouldn't install.
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post #25 of 47
7/8/10 at 4:59pm
Thread Starter 
Quote:
Originally Posted by Mrkazador View Post

http://www.guru3d.com/category/driversweeper/
Download and install(or extract) driversweeper
Uninstall ATi drivers from control panel.
Restart in safe mode and run driversweeper. Remove all ATi drivers.
Restart and install latest Catalyst.


I just did this except the "restart in safe mode part" but I'll try it again
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post #26 of 47
7/8/10 at 5:11pm
Thread Starter 
Quote:
Originally Posted by steelman1991 View Post

Right - ffdshow config really is of no consequence, the differences are purely that I have a more recent build which now provides support for the 'HD Audio Codecs'. Was your version downloaded with zoomplayer as part of their package. Not critial as the version you have should passthrough OK.

I decided to have another read through the thread and spotted that you are using XP (oh you dinosaur lol), I wonder whether that could be a major factor in the different options available in Windows/Sounds (clutching at straws really)


When you open Windows/Sounds - is this the screen you see or something similar.



If so press the 'configure' button - bottom left and follow the instructions to configure the sound set-up in windows - to either stereo, 5.1, 7.1 etc.

Its been so long since I used XP, that I'm struggling to remember how it looks in Windows/Sound mode.

Screen Prints - press "print screen" key on keyboard. Open 'Paint' or similar and paste the image - save as a jpeg - Google Imageshack upload the pictures - copy the 'Embed this image - forum link and paste to your post.


No mine looks nothing like that lol...yeah still XP, more or less just trying buy a little more time here as I've spent a boat load in HT upgrades this past year(Onkyo TX-3007, Emotiva XPA-5, Mark Seaton Submersive and Mitsubishi HC3800),and the only thing left is the PC(Still happy with my Ascend Sierra-1's speakers, thank God). I do plan on making the PC upgrade with in the next year but just need a little Visa catch up time first.

Anyways looks like I'm gonna have too put in some time and figure out this whole screen shot thing. I'll try to post something asap. Thx alot everyone and especially Steelman for all the help up to this point
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post #27 of 47
7/9/10 at 12:12am
Jeratt - long shot I know, but could you check that you have downloaded the correct version of CCC ie: for XP and not win7 by mistake (Just a thought given your CCC opening problems).

Think your upgrade might just have been upgrade too far (for your OS that is) - check out this thread here on AVSForums - seems that your not alone and would appear that the posters on that thread believe (whether rightly or wrongly) that ATI 5xxx and XP don't work and they've never known anyone to achieve success - see here http://www.avsforum.com/avs-vb/showt...ght=xp&page=54 - post #1618 etc

Seems like Win7 or Vista are your only option, or ditch the 5xxx and revert to your previous card (which I'm sure you don't want to). Time to bite the bullet and flex that Visa card again - you know it makes sense.
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post #28 of 47
7/9/10 at 11:02am
Did you install the Realtek "ATI HDMI Audio Device" Drivers?
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post #29 of 47
7/9/10 at 12:30pm
XP audio instructions:

- open up Control Panel
- open Sounds and Audio Devices
- click Audio tab
- under "Sound playback", make sure the HDMI is selected and click "Advanced..."
- on the Speakers tab, make sure you choose the configuration matching your setup.
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post #30 of 47
7/9/10 at 3:51pm
Thread Starter 
Quote:
Originally Posted by steelman1991 View Post

Jeratt - long shot I know, but could you check that you have downloaded the correct version of CCC ie: for XP and not win7 by mistake (Just a thought given your CCC opening problems).

Think your upgrade might just have been upgrade too far (for your OS that is) - check out this thread here on AVSForums - seems that your not alone and would appear that the posters on that thread believe (whether rightly or wrongly) that ATI 5xxx and XP don't work and they've never known anyone to achieve success - see here http://www.avsforum.com/avs-vb/showt...ght=xp&page=54 - post #1618 etc

Seems like Win7 or Vista are your only option, or ditch the 5xxx and revert to your previous card (which I'm sure you don't want to). Time to bite the bullet and flex that Visa card again - you know it makes sense.

Yeah I've more then double checked to make sure XP.

I hear ya on the upgrade thing. To be honest I'll probably get a better card when I do make the PC upgrade. Like I mentioned before I was just more or less trying to buy myself just a wee bit more time as I really am in no postion to upgrade right now I'm gonna try a couple more things(may even re-install OS) and I'll report back.
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