Originally Posted by TheBrandon
Anyone seen this before? To be more clear if I am streaming a Blu Ray multi channel track off my server I can easily hear the pops (strongest through rear channels). When playing music, its all good. Currently using PS3 for both. I'll have to test my other playback devices and am going to test in a bit.
In addition to resetting Processor, I have checked firmware. All my cables are clearly marked and banana-ed in. If this matters when running audyssey before Sub calibration you immediately hear the pop before Sub engages. Not sure if it matters on that but I don't recall every hearing it before. Today I am grabbing a new power strip I am hoping will help possibly clean up the signal (tripplite). Is this possibly a ground loop? Maybe the few extra watts are triggering? I have 2 protectors, on and on them 2 subs, 1 5008, PS3, 2 360's, Samsung 59D6500, Samsung HDTV Box, D-Link Giga Switch. Is there a general best practice for what pieces should be on what power strip? Is it best to have everything on one strip?
This exact setup housed a 3008 for a year, I had a 4311ci hooked up and finally the 5008. Both the Onkyo and Denon were popless.
Placed a service call to Onkyo before 8am. Requested call back. 11:35 no call back.
Sorry to post again. Don't want to cry wolf without proper testing but need to ship it out if in fact it is bad. Thanks guys!!
You need a logical troubleshooting methodology. First off, I would do a factory reset (see below)and re-run Audyssey. Then remove everything from the system other than the Onkyo and the speakers. Turn up the volume on the Onkyo and listen for a while. If there are pops, they are coming from external sources, probably. I think this is not likely.
If you have the FM tuner working (i.e. with an antenna) then use that as the source and see if the pops are still there. If they are, you have a problem with the Onkyo. If they are not present proceed as below.
If not, then connect a known good source (using a known good cable) such as a DVD player and play a known good disc. If the pops are now present, then you definitely have a problem with the Onkyo. The trick now is to isolate it.
Connect the DVD player to each possible HDMI input in turn and see if the pops remain. If not, you have a problem with whichever source they appear on.
Connect an optical or digital cable, set the receiver accordingly, and then see if the pops are still there. If not, then you probably have an HDMI problem.
When you've done all that, if you are still sane
, you should have a better idea of what is going on. It's possible the AVR is faulty but you mentioned that the pops were not present when you played music, which seems odd. What is different when you play music as opposed to a DVD? Are you using a different DSP for example, or running in stereo mode or not using the sub or what? There has to be a difference or you would hear the pops when playing music. Try to then use the DVD in the same settings as you used the CD and see what happens. Eventually, you will pin it down to something and know whether to send the unit back or not. Good luck.
RESET Onkyo to Factory
To reset the AV receiver to its factory defaults, turn it on and, while holding down the [VCR/DVR] button, press the [ON/STANDBY] button. "Clear" will appear on the display and the AV receiver will enter Standby mode.
EDIT: I just noticed that you are streaming HD content. Eliminate that for now - use a physically connected source such as a DVD player.