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New Onkyo TX-NR5008 & TX-NR3008 - Page 261

post #7801 of 8421
3/20/12 at 4:38pm
Quote:
Originally Posted by JimLely View Post

Recently (actually after I did an Onkyo FW update about a month ago) I've experienced no picture or mottled bizarre colors when I connect my laptop to my 3008 which has its output connected to a HDTV (all via HDMI).

When I'm able to get a picture (decreasingly) the resolution on the TV is much less than 1080 and the screen is partially filled. Adjusting the resolution in the PC gets me no love. I've replaced all HDMI cables to no avail. Tried different inputs to the Onkyo and also tried the other Onkyo monitor output, again with no success.

When I connect the PC directly to HDTV, bypassing the AVR, things are fine.

Other devices such as blu-ray players work just fine.

When I connect the PC in another room (with another Onkyo system) things are fine.

When I try another laptop I experience the same issues.

I've already tried a hard reset -- no love.

Does this seem to indicate the dreaded HDMI board failure?

Jim

What resolution and frame rate are you sending from your laptop to your Onkyo? What do you have your Onkyo set for as far as monitor output resolution? Auto or Manual on a specific resolution? What happens if you enable the video processing "skip" function?
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post #7802 of 8421
3/20/12 at 6:14pm
Quote:
Originally Posted by deano86 View Post

What resolution and frame rate are you sending from your laptop to your Onkyo? What do you have your Onkyo set for as far as monitor output resolution? Auto or Manual on a specific resolution? What happens if you enable the video processing "skip" function?

1920X1080/60Hz. However in the early stage of this problem the resolution would be reduced slightly and, of course, the picture would not fill my HDTV screen. Now, I can't select 1920X1080 and have it stick. Please remember that when I connect my laptop to another AVR in another media room things are fine. Also other laptops plugged into the HDMI input on the 3800 experience similar issues.

The monitor output originally was set for source, but I tried through and auto also (actually all possible settings) with no luck.

I haven't tried the skip function as yet.
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post #7803 of 8421
3/20/12 at 6:36pm
Quote:
Originally Posted by JimLely View Post

1920X1080/60Hz. However in the early stage of this problem the resolution would be reduced slightly and, of course, the picture would not fill my HDTV screen. Now, I can't select 1920X1080 and have it stick. Please remember that when I connect my laptop to another AVR in another media room things are fine. Also other laptops plugged into the HDMI input on the 3800 experience similar issues.

The monitor output originally was set for source, but I tried through and auto also (actually all possible settings) with no luck.

I haven't tried the skip function as yet.

try a full re-set on the AVR back to default
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post #7804 of 8421
3/21/12 at 3:46am
Quote:
Originally Posted by Fastslappy View Post

try a full re-set on the AVR back to default


Thanks, but my original posting states that I did that, and no love.


Jim
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post #7805 of 8421
3/21/12 at 2:02pm
Quote:
Originally Posted by deano86 View Post

What happens if you enable the video processing "skip" function?


HI,

when I skip video processing the picture is fine so that suggests a problem with the video processing face-to-face with the pc because it is working fine with my other inputs?

Jim
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post #7806 of 8421
3/24/12 at 2:23pm
My TX-NR5008 constantly changes sound processing modes. It will cycle about 30 formats, stop for about one second, and then start again.

This just started a couple days ago and has made the unit worthless as no sound is output while cycling. The cycling is not consistent (all game modes, all movie, etc.)

It actually cycles so fast that rarely even clicks. The picture works fine.

I have had the unit for over a year and this is a new issue.

The remote has no effect on this problem and no buttons are being pressed on the unit. It is like it has a mind of its own.

Any ideas? Should I just do a hard reset?

This is ridiculous.

I am using running 9.1 with an amp on L/R. Two 4" fans vent the unit, which has plenty of clearance.
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post #7807 of 8421
3/24/12 at 3:15pm
Quote:
Originally Posted by Scourge1 View Post

My TX-NR5008 constantly changes sound processing modes. It will cycle about 30 formats, stop for about one second, and then start again.

This just started a couple days ago and has made the unit worthless as no sound is output while cycling. The cycling is not consistent (all game modes, all movie, etc.)

It actually cycles so fast that rarely even clicks. The picture works fine.

I have had the unit for over a year and this is a new issue.

The remote has no effect on this problem and no buttons are being pressed on the unit. It is like it has a mind of its own.

Any ideas? Should I just do a hard reset?

This is ridiculous.

I am using running 9.1 with an amp on L/R. Two 4" fans vent the unit, which has plenty of clearance.

Greetings,

Unfortunately this is a known issue that has affected many. See this THREAD.

Fortunately Onkyo has acknowledged the problem and you can contact them and make arragements to have it sent in for repair with no charge.

Good luck!

Regards,
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post #7808 of 8421
3/26/12 at 10:55am
Quote:
Originally Posted by Ralph Potts View Post

Greetings,

Unfortunately this is a known issue that has affected many. See this THREAD.

Fortunately Onkyo has acknowledged the problem and you can contact them and make arragements to have it sent in for repair with no charge.

Good luck!

Regards,

Thanks for the help. Found that forum as well.

Called Onkyo and they said they would send a mailing label, now I just have to find the original box. Glad they say they will do something, but this [roblem seems ridiculous.
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post #7809 of 8421
3/26/12 at 11:06am
Quote:
Originally Posted by Scourge1 View Post

Thanks for the help. Found that forum as well.

Called Onkyo and they said they would send a mailing label, now I just have to find the original box. Glad they say they will do something, but this [roblem seems ridiculous.

It's unfortunate for sure. But all mechanical and electrical devices have problems from time to time which only surface during use - look at the number of recalls in the automotive industry. The main thing is that Onkyo have stepped up to the plate and stood by their customers and will repair the affected units FOC even if they are out of warranty. I hope they turn it round quickly so you are not without the unit for long.
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post #7810 of 8421
3/26/12 at 11:27am
Quote:
Originally Posted by Scourge1 View Post

Thanks for the help. Found that forum as well.

Called Onkyo and they said they would send a mailing label, now I just have to find the original box. Glad they say they will do something, but this [roblem seems ridiculous.

Greetings,

Some have reported that Onkyo will send along a box for shipping if need be so you may want to inquire should you not have the original box.

Regards,
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post #7811 of 8421
3/26/12 at 1:35pm
Hello,
The crazy/sad thing behind your issue is that it is a couple Dollar Serial or IDE Cable. Apparently, it was the fault of a Subcontractor. This Cable is used in PC's and several folks have actually fixed the issue you are having on their own.
Cheers,
AD
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post #7812 of 8421
3/26/12 at 2:10pm
Quote:
Originally Posted by Audiodork View Post

Hello,
The crazy/sad thing behind your issue is that it is a couple Dollar Serial or IDE Cable. Apparently, it was the fault of a Subcontractor. This Cable is used in PC's and several folks have actually fixed the issue you are having on their own.
Cheers,
AD

Worse than that!
It's a coating that was not cleaned off the PCB's before assy. that when the PCB's warms up seeps into the IDE connectors & the IDE Cable it's self causing shorts . simple QC at it's worst !
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post #7813 of 8421
3/26/12 at 2:57pm
Quote:
Originally Posted by Audiodork View Post

Hello,
The crazy/sad thing behind your issue is that it is a couple Dollar Serial or IDE Cable. Apparently, it was the fault of a Subcontractor. This Cable is used in PC's and several folks have actually fixed the issue you are having on their own.
Cheers,
AD

Greetings,

I decided to fix my 5508 which only exhibited the non-working volume knob. I discovered that it appeared as though the cable had been replaced however a small amount of a brownish wet substance was fouling two of the IDE cable connector pins where they attach to the display board. Cleaning the pins remedied the problem.

Regards,
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post #7814 of 8421
3/26/12 at 3:06pm
Quote:
Originally Posted by Ralph Potts View Post

Greetings,

I decided to fix my 5508 which only exhibited the non-working volume knob. I discovered that it appeared as though the cable had been replaced however a small amount of a brownish wet substance was fouling two of the IDE cable connector pins where they attach to the display board. Cleaning the pins remedied the problem.

Regards,

Ralph ,
how long did that take to fix ??

I ordered a TX-NR1009 as a stand-in for when I take down the 5008 of mine .(can't be without a AVR with my new Sharp 80" display ) when I get the 5008 fixed I'll place the 1009 in the bedroom HT to replace the TX-NR807 in there
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post #7815 of 8421
3/26/12 at 6:14pm
Quote:
Originally Posted by Fastslappy View Post

Ralph ,
how long did that take to fix ??

I ordered a TX-NR1009 as a stand-in for when I take down the 5008 of mine .(can't be without a AVR with my new Sharp 80" display ) when I get the 5008 fixed I'll place the 1009 in the bedroom HT to replace the TX-NR807 in there

Greetings,

About an hour start to finish but I was pretty familiar with the disassembly steps at that point. Keep in mind also that your 5008 will require further/disassembly than my 5508. Take your time and a step by step approach. If you have the 1009 you might be better off sending the 5008 in.

Regards,
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post #7816 of 8421
3/26/12 at 6:25pm
Quote:
Originally Posted by Ralph Potts View Post

Greetings,

About an hour start to finish but I was pretty familiar with the disassembly steps at that point. Keep in mind also that your 5008 will require further/disassembly than my 5508. Take your time and a step by step approach. If you have the 1009 you might be better off sending the 5008 in.

Regards,

I was thinking that might be a better plan . I wanted to see if the 1009 had a better video processing than the Reon chip as well , & if that's the case I might sell the 5008 & wait till they offer the 5509 or 5510 here in the USA . I Use my Emo amps for all 9 channels anyway . If I am to sell then it's better if let Onkyo fix it & then sell . we'll see ... I'll report back on the difference in PQ when I get the 1009 on Wednesday
i know the 1009 will have better PQ than my 807 as the 5008 beats it hands down no question,nite & day difference . In fact the wife was pissed when I got the 5008 as my display trumped her's to where she noticed it & that's saying something ..
The Reon Chip is a toaster anyway but that another story , I have fans on 5008 & the 807
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post #7817 of 8421
3/27/12 at 12:11pm
Quote:
Originally Posted by kbarnes701 View Post

It's unfortunate for sure. But all mechanical and electrical devices have problems from time to time which only surface during use - look at the number of recalls in the automotive industry. The main thing is that Onkyo have stepped up to the plate and stood by their customers and will repair the affected units FOC even if they are out of warranty. I hope they turn it round quickly so you are not without the unit for long.

On the surface I agree with this statement, but the problem with the 2010; and I believe with some of the 2011 models is that this is a quality issue and not the normal failure rate attributable to all mechanical and electrical devices. I guess those affected owners (present company included) can take some solace in the fact that Onkyo will fix the issue out of warranty, but it really did s@$k to be without my 5008 for 1+ month after only using it sparingly. However, I think it is sad on the heels of 2010 model year problems that the 2011s are having their own problems which Onkyo has also acknowledged.
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post #7818 of 8421
3/27/12 at 2:17pm
My TX-NR1009 showed up Early today UPS surprised Me !

I just got a Open Box TX-NR1009 from J&R $400 saving(looks like the AVR was never used at all everything is pristine & un-used) . I am extremely impressed with the video processors in the new XXX9 Onkyos to say the least .
I am experiencing the remote/listen mode issue with my TX-NR5008 , so I got this as a stop-gap AVR while the 5008 is being repaired by me . Then I will replace the TX-NR807 that's in the bedroom with the 1009 .
The 807's all seem to have a failing HDMI board , mine is fine for now but I really don't want to either 5008 OR the 807 to fail while in use .
Not happy about getting 2 models that have issues but seems the 1009 & above XXX9 line seem to have the heat & QC problems solved.
I still must Rave about how the PQ of the new processors are Way Better in the 1009
They even have ISF settings to tweak the CMS values as well . gonna get the 5008 fixed & sell both 5008 & 807 ( I have a new HDMI board for the 807 just for standby ) Just waiting on the 5509 to be released to the US market now !
The PQ up-grade is well worth it to me on the new Onkyos

I was Wrong when I posted months back that the new processors were not as good as the REON processor in the 5008 & 3008 , talking out my butt on that one L O L .
I am really Jazzed on the difference in PQ !
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post #7819 of 8421
3/27/12 at 6:16pm
I am trying use the Multi-channel analog with my Denon DVD-5910CI, however I don't get out any sound.

The Denon has been assigned HDMI 6 (Tape)
Analog Audio Input is set to Mulitch for Tape.
I press the Home button, then the Audio selection expecting to see Multich as a selection, but it is not one of the selections.

What is wrong with my selections? I know the Denon DVD-5910CI is setup correctly because I've tried it with an old Denon AVR-3802 and I get muli-channel sound.

Any assistance would be greatly appreciated. I even tried resetting the Onkyo to its factory settings by pressing the VCR/DVR button and pressing and holding Standby, but it wouldn't even reset.
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post #7820 of 8421
3/28/12 at 12:26am
Quote:
Originally Posted by Fastslappy View Post

My TX-NR1009 showed up Early today UPS surprised Me !

I just got a Open Box TX-NR1009 from J&R $400 saving(looks like the AVR was never used at all everything is pristine & un-used) . I am extremely impressed with the video processors in the new XXX9 Onkyos to say the least .
I am experiencing the remote/listen mode issue with my TX-NR5008 , so I got this as a stop-gap AVR while the 5008 is being repaired by me . Then I will replace the TX-NR807 that's in the bedroom with the 1009 .
The 807's all seem to have a failing HDMI board , mine is fine for now but I really don't want to either 5008 OR the 807 to fail while in use .
Not happy about getting 2 models that have issues but seems the 1009 & above XXX9 line seem to have the heat & QC problems solved.
I still must Rave about how the PQ of the new processors are Way Better in the 1009
They even have ISF settings to tweak the CMS values as well . gonna get the 5008 fixed & sell both 5008 & 807 ( I have a new HDMI board for the 807 just for standby ) Just waiting on the 5509 to be released to the US market now !
The PQ up-grade is well worth it to me on the new Onkyos

I was Wrong when I posted months back that the new processors were not as good as the REON processor in the 5008 & 3008 , talking out my butt on that one L O L .
I am really Jazzed on the difference in PQ !


Do You really see such big difference in PQ between 5008 vs 1009 i have 3008 and using Emo amps as well and i like design of 09 series so maybe if is really better in PQ so i should sell my 3008
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post #7821 of 8421
3/28/12 at 3:38am
Quote:
Originally Posted by bakerwi View Post

On the surface I agree with this statement, but the problem with the 2010; and I believe with some of the 2011 models is that this is a quality issue and not the normal failure rate attributable to all mechanical and electrical devices.

That's what I meant with my automotive recall analogy. They use an inferior or badly designed part, it fails, they recall. Shouldn't happen but it's commonplace and not just an issue for Onkyo by any means.


Quote:
Originally Posted by bakerwi View Post

I guess those affected owners (present company included) can take some solace in the fact that Onkyo will fix the issue out of warranty, but it really did s@$k to be without my 5008 for 1+ month after only using it sparingly.

I feel your pain. Sometimes you have to judge a company not by its mistakes but by how it fixes them. Like I say, in a perfect world, it wouldn't happen - but it's by no means confined to Onkyo/Integra.

Quote:
Originally Posted by bakerwi View Post

However, I think it is sad on the heels of 2010 model year problems that the 2011s are having their own problems which Onkyo has also acknowledged.

They are?
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post #7822 of 8421
3/28/12 at 6:23am
Quote:
Originally Posted by Fastslappy View Post

My TX-NR1009 showed up Early today UPS surprised Me !

I just got a Open Box TX-NR1009 from J&R $400 saving(looks like the AVR was never used at all everything is pristine & un-used) . I am extremely impressed with the video processors in the new XXX9 Onkyos to say the least .
I am experiencing the remote/listen mode issue with my TX-NR5008 , so I got this as a stop-gap AVR while the 5008 is being repaired by me . Then I will replace the TX-NR807 that's in the bedroom with the 1009 .
The 807's all seem to have a failing HDMI board , mine is fine for now but I really don't want to either 5008 OR the 807 to fail while in use .
Not happy about getting 2 models that have issues but seems the 1009 & above XXX9 line seem to have the heat & QC problems solved.
I still must Rave about how the PQ of the new processors are Way Better in the 1009
They even have ISF settings to tweak the CMS values as well . gonna get the 5008 fixed & sell both 5008 & 807 ( I have a new HDMI board for the 807 just for standby ) Just waiting on the 5509 to be released to the US market now !
The PQ up-grade is well worth it to me on the new Onkyos

I was Wrong when I posted months back that the new processors were not as good as the REON processor in the 5008 & 3008 , talking out my butt on that one L O L .
I am really Jazzed on the difference in PQ !

While I don't doubt that the new HQV Vida processor probably has some improvements over the Reon, I am surprised that you are actually noticing the differences that much. Do you have a lot of standard def sources? My main sources are all high def already..... aside from a few of my DirecTv channels that is. Just curious, what video adjustments are you using on the 1009 compared to what you used on your 5008?

My main use of the 3008 video-wise, is the ability to use the ISF calibrations along with my light meter to adjust the cuts and gains for the colors for each source. Wonderful tool that really helps dial in my projector's grayscale.
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post #7823 of 8421
3/28/12 at 7:56am
Quote:
Originally Posted by bakerwi View Post

I am trying use the Multi-channel analog with my Denon DVD-5910CI, however I don't get out any sound...Any assistance would be greatly appreciated...

Solution: obtain Denon AVR4311 (or XT32-upgraded Denon flagship processor), run autosetup, connect via DenonLink cable to DVD-5910CI, place handfulls of analog ICs in closet with other obsolete gear, enjoy superb music SQ.

Sorry, couldn't resist. But it's true, especially for those without good room treatments, as it will engage Audyssey XT32 to tame the room.
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post #7824 of 8421
3/28/12 at 8:32am
Quote:
Originally Posted by deano86 View Post

While I don't doubt that the new HQV Vida processor probably has some improvements over the Reon, I am surprised that you are actually noticing the differences that much. Do you have a lot of standard def sources? My main sources are all high def already..... aside from a few of my DirecTv channels that is. Just curious, what video adjustments are you using on the 1009 compared to what you used on your 5008?

My main use of the 3008 video-wise, is the ability to use the ISF calibrations along with my light meter to adjust the cuts and gains for the colors for each source. Wonderful tool that really helps dial in my projector's grayscale.

the same up-scale to 1080P thru the AVR's on both units DirecTV as a source material . IIRC the XXX9's has a better ISF control as well . the difference is noticeable on HD & really noticeable on SD thou I don't watch much of that either. I have the values on all the ISF settings at 0 .
One other benefit is the HDMI board runs Much Cooler
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post #7825 of 8421
3/28/12 at 4:16pm
hi, if you do fix your 5008. CAN you PLEASE post a story full of pics.?? PLEASE !! I can not get another AVR for a while..
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post #7826 of 8421
3/28/12 at 6:23pm
Quote:
Originally Posted by ILOVEMYHDTV View Post

hi, if you do fix your 5008. CAN you PLEASE post a story full of pics.?? PLEASE !! I can not get another AVR for a while..

Yeah I will post up a report with pix as I go along
there is one now on 708 here ..

http://www.moparhowto.com/ht-howtos/...kyo-nr708.html
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post #7827 of 8421
3/29/12 at 5:13pm
Quote:
Originally Posted by deano86 View Post

While I don't doubt that the new HQV Vida processor probably has some improvements over the Reon, I am surprised that you are actually noticing the differences that much.

I remember instances in the past where FastSlappy has allegedly noticed things that others felt more likely to be placebo effect. I don't mean this to impugn his character, just letting you know, some have the opinion he forms his conclusions readily.

Who knows, maybe he's on to something, and maybe some are jealous that he has better eyes & ears than they have.
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post #7828 of 8421
3/29/12 at 6:03pm
Quote:
Originally Posted by chs4000 View Post

I remember instances in the past where FastSlappy has allegedly noticed things that others felt more likely to be placebo effect. I don't mean this to impugn his character, just letting you know, some have the opinion he forms his conclusions readily.

Who knows, maybe he's on to something, and maybe some are jealous that he has better eyes & ears than they have.

In respect to you , I had both a 3008 & 5008 in house for week to do a evaluation if the price difference was worth a 3008 vs a 5008 to myself,no I did not do a scientific A/B test . It was a personal comparison & I felt IMO the 5008 sounded better to me . I was soundly criticized by persons who did not have the 2 AVR's side by side , I had persons state I couldn't make a honest judgement. Believe what you want, I am not going to start that argument up again.
I did place the 5008 , the 1009 side by side , swapped HDMI cables back & forth multiple times on both of the units . Taking just seconds to swap cables from the DirecTV Sat box . There is/was a difference in PQ on a DirecTV feed on a HD source . On a SD DirecTV source the difference was greater .
I really hoped that I was wrong about the PQ of the 5008 as once I seen that there is a difference , a better PQ on XXX9 line. As it now makes me want to sell the 5008 & then go to a XXX9 for the main AVR in my living-room HT set-up .
The 1009 was intended as a temporary replacement for the 5008 while it was down & then the 1009 was/is off to the bedroom HT as it's a TX-NR807 in there & the Video processor in that unit is not as good PQ as the 5008 .
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post #7829 of 8421
3/30/12 at 9:12am
Thank you for the rehashing, Fastslappy. Question for you -- what is each video processor tasked with? You've got the HQV Vida, and the Marvell Qdeo, in the TX-NR1009. I'm just wondering what Onkyo has decided each one is going to be doing, i.e., maybe Vida does deinterlacing, maybe Qdeo does any upscaling, that sort of thing. Do you know what's going on here?
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post #7830 of 8421
3/30/12 at 9:50am
IIRC off the top of my head one does one thing and the other does the rest . I'd have to pull the paper work out to see which is what , the REON chip is not a new processor as it has been around for years before being used in the 008 line .Not saying it's a bad chip but it is dated as it will not do 4K the HQV Vida & Marvel Qdeo are newer design. Another benefit is the 2 processors run much cooler . Onkyo has had serious heat issues in their HDMI boards for the lines 06,07 & the 008's . That heat issue has made these boards fail due to the heating up & cooling down making the soldering crack & fail after many cycles of heat & cool
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