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New Onkyo TX-NR5008 & TX-NR3008 - Page 274

post #8191 of 8633
Quote:
Originally Posted by Jrunr View Post

I am trying to figure out if the 5008 with the new Audessey is going to be worht the premium over the 5007. Anyon have any input ton that? Will it make a big difference?
hi all. ONLY if it is a refurb, an ONLY a refurb. :http://www.us.onkyo.com/locations_intdealer.cfm : http://www.accessories4less.com/make-a-store/item/ONKTXNR5008/Onkyo-TX-NR5008-THX-Ultra2-Certified-9.2-Channel-Network-Receiver/1.html: WHY !? because it is factory repaired of the KNOWN ISSUES of the line...plus you can purchase a extended warranty.....no worries no fuss. BUT if your going to "upgrade" my wanna wait untill the NEW line of 5010 start failing an get a refurb of that line...
post #8192 of 8633
Quote:
Originally Posted by Jrunr View Post

I am trying to figure out if the 5008 with the new Audessey is going to be worht the premium over the 5007. Anyon have any input ton that? Will it make a big difference?

 

One of the most significant differences between the 5007 and the 5008 is that the 5008 has Audyssey MultEQ XT32 whereas the 5007 only has MultEQ XT.

 

XT32 is a huge, huge step up from XT, especially wrt to the bass frequency equalisation.

 

XT32 was the major factor in my own decision to sell my 5007 and go for the 5509 prepro which also has XT32 as well as being Audyssey Pro-ready.

 

You can read about the differences between XT and XT32 in the Audyssey FAQ, here:

 

h)2.   What is the difference between the various versions of MultEQ?

post #8193 of 8633
ABL Electronics called me on my defective 5008 receiver. They let me know that the HDMI board is bad and that the board is on back order and should arrive 10/27/2012 according to Onkyo.
post #8194 of 8633
Quote:
Originally Posted by bakerwi View Post

The AVR wasn't announced until June 2010 and I believe available to the general August or September 2010 if my memory is correct.smile.gif
WELL....I guess it just seems like 3-4 yrs. I can't believe it is failing already. I just got an email from Onkyo on where to send it for repairs
post #8195 of 8633
Quote:
Originally Posted by knoxtn View Post

WELL....I guess it just seems like 3-4 yrs. I can't believe it is failing already. I just got an email from Onkyo on where to send it for repairs

I feel your pain. I've had mine in for repair 2 times and I hope that after this last time the problem is finally resolved. My biggest frustration is that I've been without the unit for approximately 3 months during 18 months ownership. In addition, I probably have used it less than 10 hours a month even when operable. Thank god I don't use it in my main setup.
post #8196 of 8633
1- 3008
2- 24 months
3- 20 - 30h
4- hell no!
5- different remote
6- twice!! - 12 month after purchase and 14 months after repair!!!
7- nope

Using it to power 3x Dynaudio Excite speakers. That may add a little heat due they need quite a strong amp.

I have 2 questions:
1) Are there any experiences with 26 months old models and repairs - will Onkyo exchange the boards on "warranty" or will I most likely have too pay for it?
2) Anyone know if the current xx10 models still have that problem?
Edited by blub-blub - 10/13/12 at 12:27pm
post #8197 of 8633
Nr-3008 up and running again
maccat39 Yesterday at 3:29 pm

Just want to let you all know concearning my NR-3008 in which I posted back in Aug.(Onkyo Fourm) mine went down due to the HDMI board going out too. Again cust service was great for me, shipped the box and paid for the postage, had 5 month waranty left. it was serviced by a Onkyo Auth Serv Ctr, (United Radio), it took over a month all n all for the shipping to and from, and parts ordering. servicing ect. Had it back now for a month, test all inputs works as good as new I have been reading the blogs reguarding Onkyo's Reciever unit Hdmi audio board wows, what I sugguest is that if you are still under the original Onkyo warranty it would be good idea too get their extended warranty for just a few buck more. It's really worth it, because for some unknown reason Onkyo doesn't put a heat sink on their hdmi boards, which makes there boards over heat an fail. A heat sink on the board would draw the heat down and out of the unit. I guess they were trying something new, Well Onkyo it doesn't work! You could also put a 140mm fan to keep it cool your self, that's what i'm going to do. But if it fails again I'm still covered! (Extended Warranty). Just a thought, Onkyo there's a lot of angry cust. out there who weren't as lucky as me to still be under your 2yr warranty. You might consider honoring those in which are having the Hdmi board failure issues, even if their out of warranty! Just a thought
post #8198 of 8633
Quote:
Originally Posted by bakerwi View Post

The AVR wasn't announced until June 2010 and I believe available to the general August or September 2010 if my memory is correct.smile.gif
Well, I owe you one. I dug out the receipt and found out it is still in warranty (for one more month). And I was just about 3 minutes from shipping it as a non-warranty repair.
post #8199 of 8633
Quote:
Originally Posted by maccat39 View Post

Nr-3008 up and running again
maccat39 Yesterday at 3:29 pm
Just want to let you all know concearning my NR-3008 in which I posted back in Aug.(Onkyo Fourm) mine went down due to the HDMI board going out too. Again cust service was great for me, shipped the box and paid for the postage, had 5 month waranty left. it was serviced by a Onkyo Auth Serv Ctr, (United Radio), it took over a month all n all for the shipping to and from, and parts ordering. servicing ect. Had it back now for a month, test all inputs works as good as new I have been reading the blogs reguarding Onkyo's Reciever unit Hdmi audio board wows, what I sugguest is that if you are still under the original Onkyo warranty it would be good idea too get their extended warranty for just a few buck more. It's really worth it, because for some unknown reason Onkyo doesn't put a heat sink on their hdmi boards, which makes there boards over heat an fail. A heat sink on the board would draw the heat down and out of the unit. I guess they were trying something new, Well Onkyo it doesn't work! You could also put a 140mm fan to keep it cool your self, that's what i'm going to do. But if it fails again I'm still covered! (Extended Warranty). Just a thought, Onkyo there's a lot of angry cust. out there who weren't as lucky as me to still be under your 2yr warranty. You might consider honoring those in which are having the Hdmi board failure issues, even if their out of warranty! Just a thought

My last repair was by United Radio also and those who have sent their units there seem to have good results. I too purchased an extended warranty after my 1st repair, because I don't upgrade AVRs or PrePros that often. Hopefully our units will be trouble free going forward.smile.gif
post #8200 of 8633
Quote:
Originally Posted by knoxtn View Post

Well, I owe you one. I dug out the receipt and found out it is still in warranty (for one more month). And I was just about 3 minutes from shipping it as a non-warranty repair.

Contact Onkyo in NJ and tell them that this is a known problem and Onkyo has been providing a prepaid shipping label and box to customers.smile.gif
post #8201 of 8633
My 3008 will automatically turn on itself, has anyone seen the same issue?
post #8202 of 8633
Quote:
Originally Posted by icezhaobing View Post

My 3008 will automatically turn on itself, has anyone seen the same issue?
I believe that might be one of the symptoms of the ribbon cable problem.


Max
post #8203 of 8633
thanks Max, my unit also has switch channel issue (HDMI board overheat maybe)

After reviewing the thread, I decide to call Onkyo and ask them to provide a shipping package.
post #8204 of 8633
After reviewing this thread, my 3008 is exhibiting the speaker channel disappear issue, with the firmware and network menu options disabled. After talking with a service tech, he said that it was probably caused by the HDMI board, but would need to be serviced to find the exact problem. Luckily my unit is still under warranty, but I will have to wait while my unit is out for repairs. mad.gif
post #8205 of 8633
My subwoofer bit the dust, so I had to purchase a new one. In the meantime, I had a question I'm hoping someone can answer. Pardon my sudden forgetfulness or brain fart, but I was wondering: which would be the better way to connect a new subwoofer--via the single coax LFE cable that I currently use from my 3008 to the sub, or via speaker cables to the black and red connections, which would provide for a high frequency connection. I can't remember the differences between the two. Moreover, I honestly don't recall what high frequency and LFE is on a subwoofer.
post #8206 of 8633
Quote:
Originally Posted by Lord Vader View Post

My subwoofer bit the dust, so I had to purchase a new one. In the meantime, I had a question I'm hoping someone can answer. Pardon my sudden forgetfulness or brain fart, but I was wondering: which would be the better way to connect a new subwoofer--via the single coax LFE cable that I currently use from my 3008 to the sub, or via speaker cables to the black and red connections, which would provide for a high frequency connection. I can't remember the differences between the two. Moreover, I honestly don't recall what high frequency and LFE is on a subwoofer.

I suggest you submit yourself for drug testing!biggrin.gif Do not use the high level speaker wire connections! Use your subwoofer cable, please...
post #8207 of 8633
I don't need drugs. My old age is enough to keep me self-entertained. tongue.gif

As far as the "high level" speaker cable connections, why even have that, then? Seems rather stupid if they're discouraged.
post #8208 of 8633
the 'high-level' speaker line inputs are very useful if you have a stereo receiver or older model that doesn't have a subwoofer line-out. That is why they're there.
Joseph
post #8209 of 8633
Makes sense.
post #8210 of 8633
Ack, I've been bitten by the shoddy service center workmanship bug. Just got my 5008 back from service. They replaced the HDMI board (which was causing the problems) and as SOP, due to the other bug, they also replace the ribbon cable in any xxx8 sent in for warranty service.

Everything seems to be functioning on cursory inspection, but when I went to plug everything in... What! Some moron forgot to reinstall the rear USB port upon reassembly. Bunch of baboons. I use the rear USB port to trigger the fan since the rear USB port is only powered when the unit is on.

Anyone know some particularly virulent bugs I can pack in the box to send it back to the service center? It would amuse the heck out of me if they got a nice bug infestation out of it. Oh, and of course, the pristine original packaging now looks like someone used it for soccer practice. Whether that's the fault of the service center or shippers, I can't be sure, but I'm inclined to think it's the fault of the service center as the tears are on the insides of the corners indicating they occurred when the box was open (some lazy little **** grabbing the inside of the box and dragging it as opposed to picking it up because it's heavy).


Max
post #8211 of 8633
I got my 5008 back from ABL. Here is what they listed:

"Traced problem to and replaced defective HDMI board, IDE connectors on microprocessor & display boards & amp IDE cable on microprocessor board per S/B 11060704 & upgraded firmware to the factory specifications. Reassembled & verified proper operation. Exchanged faulty remote control."

The parts replaced were:
2009991154UL - *P7501 CABLE INTFC
25056643 - *P7501 A&B IDE PLUG
24140773 - *A961 RC773M
1B234557-1G_0367A2 - *U008 HDMI BD

I talked to the guy and he said the issue would not reoccur. I think they replaced the IDE as a precaution due to the Service Bulletin (S/B) as stated in the service performed section. The issue with my remote for sure was remote related, not the cable issue because my other universal remote worked fine. I believe that at least with the x008 line, there are two different issues.

1. There is the issue with the IDE cable corrosion that cause the no response issue to commands using any remote. This one shows up quicker.
2. The no audio with grayed out menu options is related to the HDMI board. This one manifests itself after 18 months. My guess is after time, the temperatures eventually cook the board most likely due to poor ventilation design (the onkyo running hot complaint).

I have my Onkyo with two high output 140mm fans on top of the Onkyo drawing hot air out from day one. I hope this helps others with any one of these issues.
post #8212 of 8633
I would love to compare the "old" and "new" versions of the HDMI boards and see what, if any improvements were made.... different chips, additional heatsinks, different component layouts, etc...
post #8213 of 8633
Reply to questions about:
1- unit
2- time of ownership
3- average amount of use per week
4- external fan for cooling?
5- remote/ribbon cable issue? How long after purchase?
6- HDMI board issue? How long after purchase
7- other issues?

My Answers:
1- 5008
2- 20 months
3- 38 hours / week
4- 2 - External 12cm fans (computer case fans) laying right on-top of the back venting above HDMI boards
5- no cable issues
6- no HDMI board issues
7- no other issues
post #8214 of 8633
Quote:
Originally Posted by bakerwi View Post

Contact Onkyo in NJ and tell them that this is a known problem and Onkyo has been providing a prepaid shipping label and box to customers.smile.gif

I called onkyo and they would not pay shipping. I ended up paying UPS to box it and they ended up dropping it ($250 damage).
post #8215 of 8633
Just got my 3008 back from repair. This was the second time. First time replaced 4 boards...this time 2 different ones. Adam's Electronics in Huntington Beach did the repair again and I had my unit back within a week of sending it in. Outstanding service! Unit has worked fine for a week now so will wait and see. I no longer have a lot of faith in Onkyo. I've had Pioneer and Sony high end receivers before and had no problems.
post #8216 of 8633
Quote:
Originally Posted by Toknowshita View Post

Okay... Here are some questions for all the active 3008/5008 owners here: My (Greg's) answers are underlined.
1- unit: 3008
2- time of ownership: 22 months
3- average amount of use per week: all the time
4- external fan for cooling?: no, but there is free air circulation on 5 sides
5- remote/ribbon cable issue? How long after purchase?: no issue
6- HDMI board issue? How long after purchase : no issue
7- other issues?: no
I put a brief review of my experience on Amazon: http://www.amazon.com/review/R3JLAZRNKU2BHA/ref=cm_cr_rdp_perm.
Edited by GregLee - 11/11/12 at 5:15am
post #8217 of 8633
I'm having yet another subwoofer problem with my 3008. I have a 7.1 system, so my subwoofer is connected to SW1 on the Onkyo's back side.

To put it bluntly, my subwoofer simply stopped working. To see if it was the port, I connected it to SW2 and reconfigured the setup in the menu for a two subwoofer system. Well, this didn't work. My subwoofer won't detect and pass through any bass whatsoever. I even tried an old subwoofer, with which I replaced my current, new one, but even the old one isn't working. It would seem the problem is within the Onkyo A/V and not the subwoofer. But for both SW1 and SW2 to not work? Something is wrong.

Any ideas?
post #8218 of 8633
Quote:
Originally Posted by Lord Vader View Post

I'm having yet another subwoofer problem with my 3008. I have a 7.1 system, so my subwoofer is connected to SW1 on the Onkyo's back side.

To put it bluntly, my subwoofer simply stopped working. To see if it was the port, I connected it to SW2 and reconfigured the setup in the menu for a two subwoofer system. Well, this didn't work. My subwoofer won't detect and pass through any bass whatsoever. I even tried an old subwoofer, with which I replaced my current, new one, but even the old one isn't working. It would seem the problem is within the Onkyo A/V and not the subwoofer. But for both SW1 and SW2 to not work? Something is wrong.

Any ideas?
Is it SW1 or SW2 that isn't working? When you tried SW2, did you plug subs in both SW1 AND SW 2?


Max
post #8219 of 8633
Quote:
Originally Posted by Lord Vader View Post

Any ideas?

Try connecting your subwoofer to any of the speaker outputs that work either by speaker wire if your sub has speaker in or with any of the preamp outs, set that speaker to Full or Large so all output goes to the sub and see if you get anything. If you get something it is definately the SW1 and SW2 out puts that are bad.
post #8220 of 8633
Quote:
Originally Posted by djbluemax1 View Post

Is it SW1 or SW2 that isn't working? When you tried SW2, did you plug subs in both SW1 AND SW 2?
Max

Yes, I plugged in both subwoofers, and neither one of their red lights (the lights that go on when sound kicks in) ever went on, and no sound came out of them.

Quote:
Originally Posted by discodol View Post

Try connecting your subwoofer to any of the speaker outputs that work either by speaker wire if your sub has speaker in or with any of the preamp outs, set that speaker to Full or Large so all output goes to the sub and see if you get anything. If you get something it is definately the SW1 and SW2 out puts that are bad.

To see what Audyssey would say, I ran that a couple times, in both 1ch and 2ch modes, and neither time did it detect any subwoofers. When Audyssey finishes calculating, in fact, on the summary screen it shows "No" next to subwoofer, indicating no subwoofer is detected.
Edited by Lord Vader - 11/11/12 at 7:51pm
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