Originally Posted by d3193
When I first bought my NR3008 I checked this thread daily and received much valuable information and advice, for which I was very grateful. But I've been absent for a few months now, so please excuse me if this issue has already been dealt with.
Yesterday when I turned on the receiver I found that it was only responding to analog audio inputs. When I switched to a digital source (HDMI from cable box, PS3) there was no audio. I did a soft reboot (turning the receiver off using the power button on the front panel), after which all seemed to be OK.
Today it is giving me no audio at all from any input, either analog or digital
. A hard reboot (unplugging the power cable) does not help. Video seems to be fine.
I decided to try a software update (just in case). Strangely that option was grayed out (I checked my internet connection and it is working).
Does anyone have any advice?
Your HDMI board has most likely burnt out. Search the thread for that and you'll find the problem. There's also a separate thread solely about the problem. You have to send the unit in for repair. Hopefully you have no problems with warranty claims.
Symptoms of HDMI board failure:
- No audio
- No speaker icons visible on the front of the avr. It just shows the small A in a box for 'Speakers A'
- Grayed out options in the Menu, notably 6. Network and 7. Firmware Update
You may be able to restore audio by going into the
7. Hardware Setup Menu, then
and toggling the HDMI control On and Off while turning the avr Off and back On each time (with a pause to see if audio is restored). This workaround may continue to work for a little while, but the simple fact is that the unit needs repair, and hopefully, within the warranty period.
MaxEdited by djbluemax1 - 11/16/12 at 2:08pm