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New Onkyo TX-NR5008 & TX-NR3008 - Page 276

post #8251 of 8415
11/14/12 at 12:12pm
Quote:
Originally Posted by Lord Vader View Post

Do you recommend a 12" sub as the minimum to use? Just wondering in case I come across a good 10" one.

Find a BestBuy with a Magnolia section which will be in the biggest BB in your area and audition some subs so you can decide for yourself. Take some movies and/or music that demonstrate bass from your collection that you are familiar with hearing on your sub and see how the same material sounds on several different size and price range subs.

You can get advice until the cows come home but until you audition subs and hear for yourself you won't really know what can satisfy you.
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post #8252 of 8415
11/14/12 at 2:04pm
Good point.
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post #8253 of 8415
11/14/12 at 3:15pm
Quote:
Originally Posted by djbluemax1 View Post

It's their interactions with the room that produce the peaks and nulls due to constructive and destructive interference with the reflections in the room.
Room interactions are very important. It escapes me what this has to do with the choice between similar and dissimilar subs.
Quote:
Simply using dissimilar subwoofers and assuming that their dissimilarities will "fill-in" dips and even out peaks, without actual data from measurement equipment, as I stated in my previous post, is akin to using a damaged bow and a crooked arrow, shooting at a target in moderate wind and HOPING that all these unknown deficiencies in each piece of equipment will magically just happen to cancel each other out to hit the target dead center.
Measurement is a good thing. Is measurement only of consequence when using dissimilar subs? What is the relevance to whether to use similar or dissimilar subs? I don't get it.
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post #8254 of 8415
11/14/12 at 3:36pm
If you don't understand after reading the excellent response to your question by djbluemax1 on post #8244, then I suspect you just aren't going to get it......
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post #8255 of 8415
11/14/12 at 5:52pm
Quote:
Originally Posted by GregLee View Post

Quote:
Originally Posted by djbluemax1 View Post

It's their interactions with the room that produce the peaks and nulls due to constructive and destructive interference with the reflections in the room.
Room interactions are very important. It escapes me what this has to do with the choice between similar and dissimilar subs.
Quote:
Simply using dissimilar subwoofers and assuming that their dissimilarities will "fill-in" dips and even out peaks, without actual data from measurement equipment, as I stated in my previous post, is akin to using a damaged bow and a crooked arrow, shooting at a target in moderate wind and HOPING that all these unknown deficiencies in each piece of equipment will magically just happen to cancel each other out to hit the target dead center.
Measurement is a good thing. Is measurement only of consequence when using dissimilar subs? What is the relevance to whether to use similar or dissimilar subs? I don't get it.
Measurement will allow a person to optimize a setup whether the subs are identical or not. As to the last question, the post below is just flat out wrong.
Quote:
Originally Posted by GregLee View Post

I use 3 unmatched subs, in different parts of my room. My idea is to have one sub fill in response where another is lacking, and the less the subs are alike, the more likely that is to work. I don't understand the virtue of matching subs, which should make peaks in the subs' responses reinforce each other, and that is definitely not what you want for achieving a smooth non-boomy base response. But if you're after a big sounding low bass, maybe matching subs would be the way to go.

If you STILL don't understand why, reread post 8244 again, and then again. I'm not sure how much clearer I can make it.


Max
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post #8256 of 8415
11/16/12 at 12:24pm
When I first bought my NR3008 I checked this thread daily and received much valuable information and advice, for which I was very grateful. But I've been absent for a few months now, so please excuse me if this issue has already been dealt with.

Yesterday when I turned on the receiver I found that it was only responding to analog audio inputs. When I switched to a digital source (HDMI from cable box, PS3) there was no audio. I did a soft reboot (turning the receiver off using the power button on the front panel), after which all seemed to be OK.
Today it is giving me no audio at all from any input, either analog or digital. A hard reboot (unplugging the power cable) does not help. Video seems to be fine.

I decided to try a software update (just in case). Strangely that option was grayed out (I checked my internet connection and it is working).

Does anyone have any advice?
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post #8257 of 8415
11/16/12 at 12:43pm
Quote:
Originally Posted by d3193 View Post

Does anyone have any advice?

Have you tried a factory reset?

You will loose any settings but worth a try. With the unit on hold down VCR/DVR and press On/Standby, Clear will beirfly appear on the display.

Good luck!
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post #8258 of 8415
11/16/12 at 1:15pm
Quote:
Originally Posted by discodol View Post

Have you tried a factory reset?
You will loose any settings but worth a try. With the unit on hold down VCR/DVR and press On/Standby, Clear will beirfly appear on the display.
Good luck!

Thanks. I tried that, but it doesn't help.
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post #8259 of 8415
11/16/12 at 1:54pm
Quote:
Originally Posted by d3193 View Post

When I first bought my NR3008 I checked this thread daily and received much valuable information and advice, for which I was very grateful. But I've been absent for a few months now, so please excuse me if this issue has already been dealt with.

Yesterday when I turned on the receiver I found that it was only responding to analog audio inputs. When I switched to a digital source (HDMI from cable box, PS3) there was no audio. I did a soft reboot (turning the receiver off using the power button on the front panel), after which all seemed to be OK.
Today it is giving me no audio at all from any input, either analog or digital. A hard reboot (unplugging the power cable) does not help. Video seems to be fine.

I decided to try a software update (just in case). Strangely that option was grayed out (I checked my internet connection and it is working).

Does anyone have any advice?
Your HDMI board has most likely burnt out. Search the thread for that and you'll find the problem. There's also a separate thread solely about the problem. You have to send the unit in for repair. Hopefully you have no problems with warranty claims.

Symptoms of HDMI board failure:
- No audio
- No speaker icons visible on the front of the avr. It just shows the small A in a box for 'Speakers A'
- Grayed out options in the Menu, notably 6. Network and 7. Firmware Update

You may be able to restore audio by going into the
7. Hardware Setup Menu, then
4. HDMI
and toggling the HDMI control On and Off while turning the avr Off and back On each time (with a pause to see if audio is restored). This workaround may continue to work for a little while, but the simple fact is that the unit needs repair, and hopefully, within the warranty period.


Max
Edited by djbluemax1 - 11/16/12 at 2:08pm
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post #8260 of 8415
11/16/12 at 2:15pm
Quote:
Originally Posted by discodol View Post

Have you tried a factory reset?
You will loose any settings but worth a try. With the unit on hold down VCR/DVR and press On/Standby, Clear will beirfly appear on the display.
Good luck!

Is it better to tighten one's settings? wink.gif
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post #8261 of 8415
11/16/12 at 2:32pm
Quote:
Originally Posted by d3193 View Post

When I first bought my NR3008 I checked this thread daily and received much valuable information and advice, for which I was very grateful. But I've been absent for a few months now, so please excuse me if this issue has already been dealt with.
Yesterday when I turned on the receiver I found that it was only responding to analog audio inputs. When I switched to a digital source (HDMI from cable box, PS3) there was no audio. I did a soft reboot (turning the receiver off using the power button on the front panel), after which all seemed to be OK.
Today it is giving me no audio at all from any input, either analog or digital. A hard reboot (unplugging the power cable) does not help. Video seems to be fine.
I decided to try a software update (just in case). Strangely that option was grayed out (I checked my internet connection and it is working).
Does anyone have any advice?
http://www.avsforum.com/t/1339186/the-official-onkyo-rc270-nr708-nr808-nr1008-nr5008-integra-80-2-failure-thread/1480_40#post_22595140

Not meaning to be cruel BUT eek.gif your screwed eek.gif

They all are failing , read the above thread , there is info on how to start a claim, how & what to say to the service teach when you 1st call ,
mention all these noted issues on the above thread when you call , Even if you are past the 2 year warranty they will still fix &/OR replace the unit .

JUST educate yourself on the failure thread , BEFORE you call . They will act like you are the 1st ever to report a problem . there is a phone number & a contact info on the thread ... Good Luck .. Just be nice , don't get upset when on the phone BUT be firm
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post #8262 of 8415
11/16/12 at 5:34pm
AND bought from a "AUTHORIZED" dealer.........
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post #8263 of 8415
11/16/12 at 5:42pm
And a receipt or your poo poo out of luck.
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post #8264 of 8415
11/16/12 at 8:04pm
Quote:
Originally Posted by Fastslappy View Post

http://www.avsforum.com/t/1339186/the-official-onkyo-rc270-nr708-nr808-nr1008-nr5008-integra-80-2-failure-thread/1480_40#post_22595140
Not meaning to be cruel BUT eek.gif your screwed eek.gif
They all are failing , read the above thread , there is info on how to start a claim, how & what to say to the service teach when you 1st call ,
mention all these noted issues on the above thread when you call , Even if you are past the 2 year warranty they will still fix &/OR replace the unit .
JUST educate yourself on the failure thread , BEFORE you call . They will act like you are the 1st ever to report a problem . there is a phone number & a contact info on the thread ... Good Luck .. Just be nice , don't get upset when on the phone BUT be firm

Many thanks. I feared as much. It's a very long thread, but I'll make my way through it.
I couldn't find my receipt, but fortunately I bought the unit from Amazon and they have all my purchases archived, including receipt info.
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post #8265 of 8415
11/26/12 at 7:07pm
What am I missing? I have a TX-NR5008 receiver and when I have my Boxee Box or computer connected via HDMI I get perfect bitstreaming from my 7.1 channels including DTS-MA & TrueHD. Problem however with the “basic” stuff such as just about any standard blu-ray player & DirectTV receiver – noting but 2 channel audio – argh! If I plug the same devices into my other $200 Sony receiver bitstreaming works. Why is it that with this super expensive high-end receiver its so hard to get even simple DD 5.1 working with basic consumer devices such as my DTV box?

Currently I have the Panasonic DMP-BDT220 and can only get 2 channel stereo. Is anyone else with this receiver having the same problem?

DOM
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post #8266 of 8415
11/26/12 at 9:46pm
Quote:
Originally Posted by Domenic View Post

Is anyone else with this receiver having the same problem?
I have the 3008, but don't have this problem. Maybe you haven't told the receiver to upconvert each signal type to what you want the output to be. Each signal type has to be set separately. I like lots of channels, so I have everything (2.0, 2.1, 5.1, 7.1, and whatever other input signal types there are) set up to be converted to 9.2, using front height in preference to back surround. I think only Audyssey can do this, so that's all I use. As I recall, I just kept an eye on the on-screen-display of how many output channels there are, and kept fiddling with the audio mode controls until the number of output channels was always 9.
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post #8267 of 8415
11/27/12 at 11:42am
It looks like I'm going to have to send my receiver in for repair again, a TX-NR3008. None of the speakers are showing up as being connected and the network and firmware menus are grayed out in setup. I previously sent it in for repair in June 2011. This is kind of ridiculous for a $2000+ receiver. I have an old onkyo receiver that is about 7 or so years old and never had a single issue with it. So now I have to disconnect everthing, box it up and lug it to a store to ship it for a second time and be without a home theater for 3-4 weeks again, only to have to set it all up again. I have loved the SQ of this reciever but this is just crazy that it has broke twice in such a short time period. If this happens again in a year or so I will be out of warranty and be stuck with a useless brick. I have always recommeded Onkyo to friends and family but if it breaks again I will probably be moving to a different brand.
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post #8268 of 8415
11/27/12 at 11:44am
ok, did u read the manual ? check output input settings? an your dealing with a old thread an u may need to search....
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post #8269 of 8415
11/27/12 at 11:49am
It looks like I too have fallen victim to the hdmi board failure with my 3008. My issues started a few days ago when I turned it on and had no audio output. I was able to get it to work by power cycling the receiver several times, but I assume it's only a matter of time before total failure.

I've been a longtime Onkyo supporter (I have an old SR-800 that is still going strong), but I think I'm done with them. This is my second Onkyo product to fail in the last year (606 was the first, also with hdmi board failure). The Yamaha A3010 is on clearance, so I think I'm going to give that a try. Wish me luck.
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post #8270 of 8415
11/27/12 at 12:20pm
Same thing happened with me. I would get no audio out when I would first turn the receiver on, but power cycling worked for a few days. Then after those few days nothing would fix the problem, hard reset, unplug for a day all to no avail. This is just terrible and I will probably be moving to a different brand especially after all the trouble I have had with customer support.
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post #8271 of 8415
11/27/12 at 1:19pm
Yes, if my PR-SC5508 succumbs to the HDMI or "IDE cable" problem(s) I will be replacing it with Denon AVR-4311CI which I have already ordered. It's power cycled on it's own already a couple of times already. I won't buy another Onkyo which is a shame as I like the Onkyo a great deal.
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post #8272 of 8415
11/29/12 at 4:04pm
If I add an XPA-5 to my 5008 (7.1) using the zone 2 trigger to power up the XPA-5, will I lose the ability to upgrade to 9.1? I've read that you have to sacrifice 2 channels (rear surrounds or wides/heights).

If so, are there any other safe alternatives to powering up the Emotiva's via Harmony remote? Green power strip? I have no other devices with a trigger port.
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post #8273 of 8415
11/29/12 at 5:30pm
Quote:
Originally Posted by Schuyler Bain View Post

If I add an XPA-5 to my 5008 (7.1) using the zone 2 trigger to power up the XPA-5, will I lose the ability to upgrade to 9.1? I've read that you have to sacrifice 2 channels (rear surrounds or wides/heights).
If so, are there any other safe alternatives to powering up the Emotiva's via Harmony remote? Green power strip? I have no other devices with a trigger port.

No, you will not lose the ability to listen to 9.1 Just make sure that zone 2 in your menu's speaker settings is set for "Not Act" That tells your receiver that you are not "powering" the zone 2 speaker connections; thus freeing up the receiver to power up any needed surround/wide/height speakers.

I use my Harmony One remote to turn on Zone 3 which triggers my Emotiva UPA-7 amp in addition to powering up my 3008. If you search this thread, there should be an older post which provides a nice procedure to program a Harmony just for turning on and turning off the zone triggers for external amps....
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post #8274 of 8415
11/29/12 at 6:24pm
Quote:
Originally Posted by tmn107 View Post

Same thing happened with me. I would get no audio out when I would first turn the receiver on, but power cycling worked for a few days. Then after those few days nothing would fix the problem, hard reset, unplug for a day all to no avail. This is just terrible and I will probably be moving to a different brand especially after all the trouble I have had with customer support.
What trouble have you had with customer support? I thought it was pretty straightforward to get the issues you describe fixed since Onkyo has acknowledged the problem...?
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post #8275 of 8415
11/30/12 at 11:54am
Quote:
Originally Posted by Schwa View Post

What trouble have you had with customer support? I thought it was pretty straightforward to get the issues you describe fixed since Onkyo has acknowledged the problem...?

I first called last Sunday to try and see the fastest way that I could get it back or get a new replacement, since my unit had already been shipped out for repair previously. The person I talked to said he would call back when a supervisor was around. I never got a call back. I called the person I was talking to back and said that the only thing they could do is send it back to get repaired until it breaks a third time. He also said that they would be able to get it fixed and back in 5-7 days.

Also I didn't want it shipped back to the same repair place, ABL Electronics, to get fixed since they bent and damaged the front aluminum flap. The CSR was going to email me a shipping label and gave me his email if I had any other questions. I never got the shipping label and never responded to my email. So 8 days after I first called in, I called back the generic support line and found the ticket I had open. They were going to send it back to ABL electronics since there was no information on the ticket and nothing about the front flap being repaired. They also said they would give me a UPS 2-day or better shipping label, and when I got it, it was just a standard UPS ground label. So now 2 weeks after I first called I finally got the receiver sent back.

I have no backup receivers so my home theater is completely useless again until I get it back, and what is to say that the HDMI board won't fail again. Customer service also makes it seem like hauling this 55lb box around is no problem and is easy to just ship out. Not even counting all the time I will have to use setting it all back up to how I had it configured. So in the 20 months or so I have owned the receiver it has been broken or being repaired for almost 2 months now.
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post #8276 of 8415
11/30/12 at 12:29pm
It's not worth it to me to go through the hassle that tmn107 described. And rarely have I received a repaired product that's "good as new." It will fail again, it's just a matter of when.

My new Yamaha A3010 (replacement for my bricked Onkyo 3008) arrived a couple of days ago. It's taken me awhile to get used to the interface, but I like it so far. Here is what I've observed in my brief time with the Yamaha:

-It runs MUCH cooler (can't fry an egg on top of it like you can with the Onkyo). I'm hoping this will lead to better longevity
-I can't hear the relay clicks at all on the Yamaha when muting/switching inputs, which is nice
-Network control on the Yamaha is far superior. It worked right away with no configuration necessary, and the Yamaha android/iPhone app is excellent
-Sound quality is similar to the Onkyo, but I'm not sure I have everything dialed in just yet. I fired up my Cloverfield blu-ray, and it sounded incredible
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post #8277 of 8415
11/30/12 at 8:14pm
Quote:
Originally Posted by tmn107 View Post

I first called last Sunday to try and see the fastest way that I could get it back or get a new replacement, since my unit had already been shipped out for repair previously. The person I talked to said he would call back when a supervisor was around. I never got a call back. I called the person I was talking to back and said that the only thing they could do is send it back to get repaired until it breaks a third time. He also said that they would be able to get it fixed and back in 5-7 days.
Also I didn't want it shipped back to the same repair place, ABL Electronics, to get fixed since they bent and damaged the front aluminum flap. The CSR was going to email me a shipping label and gave me his email if I had any other questions. I never got the shipping label and never responded to my email. So 8 days after I first called in, I called back the generic support line and found the ticket I had open. They were going to send it back to ABL electronics since there was no information on the ticket and nothing about the front flap being repaired. They also said they would give me a UPS 2-day or better shipping label, and when I got it, it was just a standard UPS ground label. So now 2 weeks after I first called I finally got the receiver sent back.
I have no backup receivers so my home theater is completely useless again until I get it back, and what is to say that the HDMI board won't fail again. Customer service also makes it seem like hauling this 55lb box around is no problem and is easy to just ship out. Not even counting all the time I will have to use setting it all back up to how I had it configured. So in the 20 months or so I have owned the receiver it has been broken or being repaired for almost 2 months now.
Man, that sucks! Did you ever get the bent aluminum flap fixed? I only use my Onkyo 5008 once every couple of weeks (it's in my dedicated HT room so it's not on all the time) so I haven't run into any issues but I know it's just a matter of time. If the repair facility damaged my $2K receiver in any way I would absolutely lose my mind.
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post #8278 of 8415
12/2/12 at 3:31am
Quote:
Originally Posted by Schwa View Post

Man, that sucks! Did you ever get the bent aluminum flap fixed? I only use my Onkyo 5008 once every couple of weeks (it's in my dedicated HT room so it's not on all the time) so I haven't run into any issues but I know it's just a matter of time. If the repair facility damaged my $2K receiver in any way I would absolutely lose my mind.

Hopefully, you won't experience some of our misery. My 5008 has been used less than 75 times during my 20 months of ownership and it has been repaired twice for the same symptoms experienced by others whose units have been repaired.eek.gif
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post #8279 of 8415
12/2/12 at 4:25am
Quote:
Originally Posted by bakerwi View Post

Quote:
Originally Posted by Schwa View Post

Man, that sucks! Did you ever get the bent aluminum flap fixed? I only use my Onkyo 5008 once every couple of weeks (it's in my dedicated HT room so it's not on all the time) so I haven't run into any issues but I know it's just a matter of time. If the repair facility damaged my $2K receiver in any way I would absolutely lose my mind.

Hopefully, you won't experience some of our misery. My 5008 has been used less than 75 times during my 20 months of ownership and it has been repaired twice for the same symptoms experienced by others whose units have been repaired.eek.gif
Quote:
Originally Posted by bakerwi View Post

Quote:
Originally Posted by Schwa View Post

Man, that sucks! Did you ever get the bent aluminum flap fixed? I only use my Onkyo 5008 once every couple of weeks (it's in my dedicated HT room so it's not on all the time) so I haven't run into any issues but I know it's just a matter of time. If the repair facility damaged my $2K receiver in any way I would absolutely lose my mind.

Hopefully, you won't experience some of our misery. My 5008 has been used less than 75 times during my 20 months of ownership and it has been repaired twice for the same symptoms experienced by others whose units have been repaired.eek.gif

Which problem did you have? The HDMI board failure? This could definitely point to defective components. A LOT of these units seem to fail around the 18 month mark. I initially assumed that it was simply accumulated usage and maybe heat related stress, but if there are failures in that timeframe despite minimal usage, it could point to a defective component with a tendency for premature failure.

Does anyone else have a unit that has experienced these failures around the 18 month mark, despite minimal usage?


Max
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post #8280 of 8415
12/3/12 at 11:41am
When playing FLAC via the front USB on the 5008 how does the info. travel through to the speakers using Pure Audio (I guess it's all digital?) and would I benefit from playing through an Oppo 105 with the 2-channel outs to the 5008's TV/CD analogue in's using Pure Audio?
Answers other than 'try it and see' would be most useful, even if it's in your experience. Thanks.
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