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New Onkyo TX-NR5008 & TX-NR3008 - Page 278

post #8311 of 8630
Quote:
Originally Posted by tsaville View Post

Generally, I agree with this concept (it's the same reason consumer car reviews are largely useless), but I don't think it's entirely applicable in this case for a couple of reasons:

1. It's not just new posters popping in to report problems. Regular and semi-regular posters are also reporting issues.

 

 

Maybe, but the forums still only represent a tiny, tiny percentage of owners who come here specifically because they have the problem, so it is not statistically possible to draw any meaningful conclusion from such a self-selecting sample.

 

Quote:
2. Other popular manufacturers (Pioneer, Yamaha, Denon) have a small fraction of failure/complaint posts compared to Onkyo. And when they do have issues, it's often isolated to a particular model or a particular firmware. The Onkyo issues span nearly ever model produced in the past 5 years.

I can't comment on the other makes because I almost never visit their threads. Pioneer and Yamaha are tiny in the world of AVRs by comparison with Denon and Onkyo, so one would expect fewer complaints, numerically speaking.

 

 

Quote:
While I agree that we represent a small sample of the overall Onkyo owners, I think it's reasonable to conclude that Onkyo has some serious quality issues. Is the failure rate 1, 2, 5, or 10%? Who knows, but I don't think you can just ignore the mounting pile of evidence and say that only a tiny fraction of owners are affected.

 

There is no evidence. Not really. Evidence of 'serious quality issues' would be knowing what percentage of total sales failed and nobody knows that. All that we have from the forums is anecdotal, and it is from a body of people who come to the forums simply because they have a problem. This is called 'self-selection' and it invalidates any conclusions statistically speaking. The bottom line is: we have no idea if Onkyo have a serious problem, or just the normal rate of failure for their industry as a percentage of total sales.

post #8312 of 8630
Quote:
Originally Posted by btinindy View Post


Ha, I was actually going to add that I thought it actually sounds better to me leaving it on, but I have no measurements, etc. and DI not want to start a war of words.

I actually think it is "Greener" of me to leave it on all the time, because he last time it would not function properly I was ready to throw it into the refuse container!

 

I think mine sounds better when it has reached operating temperature too. I can’t prove it and I can't really see why SS gear would need a 'warm up' period, but I am convinced it does sound better after warming up. I usually switch the HT system on an hour before I want to use it.

 

And yes - it is definitely greener to use a few watts a year as opposed to throwing the unit in the trash!  (And then buying another to replace it with!) :)

post #8313 of 8630
Quote:
Originally Posted by Audiodork View Post

Quote:
Originally Posted by kbarnes701 View Post

It's not a bad idea to let electronics gear stay on all the time. The stress of switching on and off is much greater than the stress of leaving the stuff on. My Class A amp in my music system has been permanently on for 20-25 years (because it sounds like crap until it's warmed up, which takes 45 minutes). Of course, your electricity bill might be higher and the Greens won’t love you....

Hello,
I follow this technique myself. My Aragon 8008bb, Parasound HCA-3500, and HCA-2205AT are all over a decade old and I have run all three 24/7 and they have been flawless.
I would leave my 3008 on 24/7, but I use Martin Logan Vantage (Mains), Stage (CC), Vista (Surrounds) and ESL Panels do go bad after a certain number of hours.

My experience with Onkyo have been overwhelmingly positive on the whole. I purchased a TX-SR805 the literal first day I could possibly buy it. I kept it about a month until I purchased a TX-SR875 to get Reon. I kept the 875 for around 4 years.

I sold both my 805 and 875 to friends who live in the same town as me and both have been perfect. The TX-NR3007 that replaced my 875 did end up being replaced by Onkyo for a 3008. FWIW, the 3007 was the only one of the 4 that was a B-Stock as Onkyo ended up giving me an A-Stock 3008. The 3008 has been rock solid as well.

I know several friends who are still using TX-SR805 and 875's to this day and I do not know of many having issues with their 3008 aside from those who needed to get their Serial/IDE Cable replaced. However, HDMI Board issues seem to have been far fess. The x09 and forward seem to be doing even better. I do also think the much higher number of Onkyo sales has something to do with more folks having issues. I also think many do not follow the air clearance guidelines in the Owners Manual which makes issues more likely.
Cheers,
AD

 

Yes, I have had 4 Onkyo units and all have performed without problems. Not many people come onto a forum to say "hey - my xxxxxx works just great and I have no problems or questions at all!" :)  That's the problem with drawing a conclusion from the problem reports here. If you have a thread entitled "The xxxxx faults thread" it seems fairly likely it will soon fill up with people who have the xxxxx and faults ;)

post #8314 of 8630
Although I agree with your logic, there is no denying the fact that there are a great number of failures even if it translates into a small percentage of overall owners. In all honesty, you are spot on. I too was drawn here looking for a solution to my HDMI failure. One could also argue that besides the people who have not had any trouble, there are also others that have had failure that we have not heard from. Regardless, there is a common thread going on in that everyone that has had trouble roughly 2 years into ownership, give or take. Everyone has had the same failure.

What is very dificult to determine is the actual run time over that time period for the units. Do the people that have not had any trouble only use their AVR when listening to music or a movie therefore getting less use during those two years? I guess there is really no way to tell.

I would also add that I have had 3 other Onkyo products that have performed flawlessly. They were only replaced because I wanted to upgrade. I still like my 5008. I like its capabilities. I like the sound it produces. I like it a lot. If it failes again in about two years, I will have it repaired under the extended warranty and begin looking elsewhere for a replacement. At that point, I really will not care that I had trouble free service from previous models. I wil not care if it has the most bang for the buck. None of that will matter because for the money it cost, these things should not be happening!

John
post #8315 of 8630
Quote:
Originally Posted by kbarnes701 View Post


Maybe, but the forums still only represent a tiny, tiny percentage of owners who come here specifically because they have the problem, so it is not statistically possible to draw any meaningful conclusion from such a self-selecting sample.

I can't comment on the other makes because I almost never visit their threads. Pioneer and Yamaha are tiny in the world of AVRs by comparison with Denon and Onkyo, so one would expect fewer complaints, numerically speaking.



There is no evidence. Not really. Evidence of 'serious quality issues' would be knowing what percentage of total sales failed and nobody knows that. All that we have from the forums is anecdotal, and it is from a body of people who come to the forums simply because they have a problem. This is called 'self-selection' and it invalidates any conclusions statistically speaking. The bottom line is: we have no idea if Onkyo have a serious problem, or just the normal rate of failure for their industry as a percentage of total sales.

I do read the threads for other AVRs (primarily Denon and Yamaha, not so much Pioneer), and there is nothing comparable to this in those threads. For Denon, the most common questions/complaints I see involve firmware updates ('which firmware update do I need to fix xxxxx' / 'I can't update my firmware; please help'). I don't really see any recurring issues in the Yamaha threads.

For the sake of argument, let's say the "standard" industry hardware failure rate is 1%. Why would the one percenters show up in the Onkyo threads but not the others?

Another thing I'd like to point out is that the the people reporting the failures bought their receivers in late 2010/early 2011, falling into that magical 18 to 24 month window. What about the people who bought their receivers later in 2011 (and beyond)? My guess is we'll start hearing from them in the next 6 to 12 months. Also, I'd say most AVS members fall into the "power user" category. I know people with nice gear who only use their media rooms once per week (at most). If the failures are based on usage, as seems to be the case, you might never hear from these people.

We may not be able to statistically prove that Onkyo has a serious issue, but there is a clear pattern with Onkyo on these forums that simply doesn't exist for other brands. I'm not sure how that can be ignored.

Anyhow, for those unaffected, keep on enjoying your gear! I'll check back in a couple of years to see how the x09 and x10 series are faring before I jump back on board. smile.gif
post #8316 of 8630
Quote:
Originally Posted by Audiodork View Post

Hello,
I follow this technique myself. My Aragon 8008bb, Parasound HCA-3500, and HCA-2205AT are all over a decade old and I have run all three 24/7 and they have been flawless.
I would leave my 3008 on 24/7, but I use Martin Logan Vantage (Mains), Stage (CC), Vista (Surrounds) and ESL Panels do go bad after a certain number of hours.
My experience with Onkyo have been overwhelmingly positive on the whole. I purchased a TX-SR805 the literal first day I could possibly buy it. I kept it about a month until I purchased a TX-SR875 to get Reon. I kept the 875 for around 4 years.
I sold both my 805 and 875 to friends who live in the same town as me and both have been perfect. The TX-NR3007 that replaced my 875 did end up being replaced by Onkyo for a 3008. FWIW, the 3007 was the only one of the 4 that was a B-Stock as Onkyo ended up giving me an A-Stock 3008. The 3008 has been rock solid as well.
I know several friends who are still using TX-SR805 and 875's to this day and I do not know of many having issues with their 3008 aside from those who needed to get their Serial/IDE Cable replaced. However, HDMI Board issues seem to have been far fess. The x09 and forward seem to be doing even better. I do also think the much higher number of Onkyo sales has something to do with more folks having issues. I also think many do not follow the air clearance guidelines in the Owners Manual which makes issues more likely.
Cheers,
AD

I understand that things happen, but what disappointed me the most was that my 5008 had to be repaired twice. The only thing stopping me from ever considering another Onkyo is the EXCLUSION of the 7.1 external inputs on their FLAGSHIP AVR with an MSRP of $2,999.00. It seems that Pioneer has taken this path also on their flagship AVR. ONLY Denon AVR-4520CI, Yamaha RX-A3020 and the Sony STR-DA5800ES have retained this feature (I am not talking highend). For ME to purchase anyone's flagship AVR or PrePro going forward it must have External In. I have a few transports that offer excellent 2 channel and multi-channel analog playback (for CD and Multi-channel music).smile.gif
post #8317 of 8630
Quote:
Originally Posted by tsaville View Post

I do read the threads for other AVRs (primarily Denon and Yamaha, not so much Pioneer), and there is nothing comparable to this in those threads. For Denon, the most common questions/complaints I see involve firmware updates ('which firmware update do I need to fix xxxxx' / 'I can't update my firmware; please help'). I don't really see any recurring issues in the Yamaha threads.
For the sake of argument, let's say the "standard" industry hardware failure rate is 1%. Why would the one percenters show up in the Onkyo threads but not the others?
Another thing I'd like to point out is that the the people reporting the failures bought their receivers in late 2010/early 2011, falling into that magical 18 to 24 month window. What about the people who bought their receivers later in 2011 (and beyond)? My guess is we'll start hearing from them in the next 6 to 12 months. Also, I'd say most AVS members fall into the "power user" category. I know people with nice gear who only use their media rooms once per week (at most). If the failures are based on usage, as seems to be the case, you might never hear from these people.
We may not be able to statistically prove that Onkyo has a serious issue, but there is a clear pattern with Onkyo on these forums that simply doesn't exist for other brands. I'm not sure how that can be ignored.
Anyhow, for those unaffected, keep on enjoying your gear! I'll check back in a couple of years to see how the x09 and x10 series are faring before I jump back on board. smile.gif

+1
post #8318 of 8630
Quote:
Originally Posted by Guzzi 1 View Post

What is very dificult to determine is the actual run time over that time period for the units. Do the people that have not had any trouble only use their AVR when listening to music or a movie therefore getting less use during those two years? I guess there is really no way to tell.
John

John,

I wish I could equate my problems to usage, but my 5008 probably has probably less 500 hours on it during my approximately 18 months of ownership.
post #8319 of 8630
Quote:
Originally Posted by tsaville View Post

Quote:
Originally Posted by kbarnes701 View Post


Maybe, but the forums still only represent a tiny, tiny percentage of owners who come here specifically because they have the problem, so it is not statistically possible to draw any meaningful conclusion from such a self-selecting sample.

I can't comment on the other makes because I almost never visit their threads. Pioneer and Yamaha are tiny in the world of AVRs by comparison with Denon and Onkyo, so one would expect fewer complaints, numerically speaking.



There is no evidence. Not really. Evidence of 'serious quality issues' would be knowing what percentage of total sales failed and nobody knows that. All that we have from the forums is anecdotal, and it is from a body of people who come to the forums simply because they have a problem. This is called 'self-selection' and it invalidates any conclusions statistically speaking. The bottom line is: we have no idea if Onkyo have a serious problem, or just the normal rate of failure for their industry as a percentage of total sales.

I do read the threads for other AVRs (primarily Denon and Yamaha, not so much Pioneer), and there is nothing comparable to this in those threads. For Denon, the most common questions/complaints I see involve firmware updates ('which firmware update do I need to fix xxxxx' / 'I can't update my firmware; please help'). I don't really see any recurring issues in the Yamaha threads.



Another thing I'd like to point out is that the the people reporting the failures bought their receivers in late 2010/early 2011, falling into that magical 18 to 24 month window. What about the people who bought their receivers later in 2011 (and beyond)? My guess is we'll start hearing from them in the next 6 to 12 months. Also, I'd say most AVS members fall into the "power user" category. I know people with nice gear who only use their media rooms once per week (at most). If the failures are based on usage, as seems to be the case, you might never hear from these people.

We may not be able to statistically prove that Onkyo has a serious issue, but there is a clear pattern with Onkyo on these forums that simply doesn't exist for other brands. I'm not sure how that can be ignored.

Anyhow, for those unaffected, keep on enjoying your gear! I'll check back in a couple of years to see how the x09 and x10 series are faring before I jump back on board. smile.gif

 

 

Your post is just speculation (as was mine), That is all that can be done really, in the absence of any conclusive data.

 

Quote:
For the sake of argument, let's say the "standard" industry hardware failure rate is 1%. Why would the one percenters show up in the Onkyo threads but not the others?

 

Because 1% of a million is a lot more than 1% of 100,000?

post #8320 of 8630
I guess I'm just another anecdotal case. We will never know what percentage have this problem until and if Onkyo admits to the extent of the problem. Their admission that they are installing newly designed HDMI boards is evidence that it is a design flaw. I've had mine for just thirteen months but it's a refurbished unit so I don't actually know its age. I had hoped that it had it's HDMI board replaced already as part of being refurbished but that doesn't seem to have been the case.
Edited by Theresa - 12/13/12 at 4:41am
post #8321 of 8630
Quote:
Originally Posted by Theresa View Post

I guess I'm just another anecdotal case. We will never know what percentage have this problem until and if Onkyo admits to the extent of the problem. Their admission that they are installing newly designed HDMI boards is evidence that it is a design flaw. I've had mine for just thirteen months but it's a refurbished unit so I don't actually know its age. I had hoped that it had it's HDMI board replaced already as part of being refurbished but that doesn't seem to have been the case.

Yep - it is a design flaw for sure. However, we don't know if they used the same board in all the models or if some have slightly different ones, or ones made by other manufacturers and so on. So it's impossible to know if every x008 is affected, or just some. So all we can do is speculate, which is interesting but ultimately gets us nowhere. And as Max said earlier, the cycle is a long one, so it could be a long time before the problem is a) identified and then b) fixed for new models coming off the production line. I have a 5509 which I bought in November 2011 and I have no idea if the HDMI issue will be fixed or not. Won't know until this time next year I guess. My unit is used every day and is on for several hours a day, so that might show up any issues sooner rather than later. I just don't know. If it does fail and is repairable under warranty, what would I do?  I'm not sure. I think it is a totally terrific prepro, so my inclination would be to get it repaired and then re-install it. If the repair was going to take a month, then I don't think I would want to go without movies for a month, so I'd probably do what you did and see if I can find an attractively priced alternative to tide me over, which I would then probably sell once the 5509 was repaired. An Onkyo 818 would make a good prepro for me, except for the fact they have implemented XT32 in an odd way in that unit and it can't EQ two subs individually, which makes it dubious for me. All the 4311s will be gone long before I might need one, as that would be an obvious choice otherwise. Hopefully, my 5509 won't be affected anyway and all this is academic.

post #8322 of 8630
I too use mine a great deal, 6-10 hours a day. I couldn't do without my videos and music. I hope for your sake that the 09's aren't afflicted with the HDMI fault.
post #8323 of 8630
Quote:
Originally Posted by Theresa View Post

I too use mine a great deal, 6-10 hours a day. I couldn't do without my videos and music. I hope for your sake that the 09's aren't afflicted with the HDMI fault.

 

Thanks, Theresa. I guess we'll know sooner or later. Seems the critical time will be about a year from now...

post #8324 of 8630
Quote:
Originally Posted by kbarnes701 View Post


Because 1% of a million is a lot more than 1% of 100,000?

Do we have sales figures for the major brands? A quick google search didn't turn up anything useful.
Quote:
Yep - it is a design flaw for sure. However, we don't know if they used the same board in all the models or if some have slightly different ones, or ones made by other manufacturers and so on. So it's impossible to know if every x008 is affected, or just some.

If it is, in fact, a design flaw, then by definition it affects all units. Considering how long it takes for these boards to fail, it seems unlikely that it's a manufacturing defect by a particular supplier. More likely, part supplier X and Y are building to the same (flawed) design specs.

I design/code software for a living. If I have a major design flaw in a portion of my application, then it will affect everyone who uses that component. In order to fix it, I will likely have to completely scrap the original design and start fresh, which could be a significant effort. If what Onkyo is dealing with is a design flaw (either with the design of the board itself or the overall architecture of the receiver), then there is no simple fix. It's unlikely that they identified this issue in mid production cycle and designed new boards to fix it.

As I said earlier, people who use their HT to watch one movie per week may not see this issue for many years, but for heavy users there seems to be a pretty clear timeframe. I look forward to the update on your 5509 in November 2013. smile.gif
post #8325 of 8630
Because of the apparent delay of the flaw (18 - 24 month) showing up, there will be a considerable delay in realizing the problem and taking counteractions.
It might even be, that those boards were designed and manufactured outside Onkyo / Integra by a supplier.
post #8326 of 8630
Quote:
Originally Posted by tsaville View Post

Quote:
Originally Posted by kbarnes701 View Post


Because 1% of a million is a lot more than 1% of 100,000?

Do we have sales figures for the major brands? A quick google search didn't turn up anything useful.
Quote:
Yep - it is a design flaw for sure. However, we don't know if they used the same board in all the models or if some have slightly different ones, or ones made by other manufacturers and so on. So it's impossible to know if every x008 is affected, or just some.

If it is, in fact, a design flaw, then by definition it affects all units. Considering how long it takes for these boards to fail, it seems unlikely that it's a manufacturing defect by a particular supplier. More likely, part supplier X and Y are building to the same (flawed) design specs.

I design/code software for a living. If I have a major design flaw in a portion of my application, then it will affect everyone who uses that component. In order to fix it, I will likely have to completely scrap the original design and start fresh, which could be a significant effort. If what Onkyo is dealing with is a design flaw (either with the design of the board itself or the overall architecture of the receiver), then there is no simple fix. It's unlikely that they identified this issue in mid production cycle and designed new boards to fix it.

As I said earlier, people who use their HT to watch one movie per week may not see this issue for many years, but for heavy users there seems to be a pretty clear timeframe. I look forward to the update on your 5509 in November 2013. smile.gif

 

The design flaw will affect all the HDMI boards designed with the flaw. But we have no way of knowing if Onkyo use the same board, from the same manufacturer or what. It's possible they have more than one supplier for components (probable even) and the flaw may be in one manufacturer's board and not in another. Nobody knows.  Your speculation is as valid as anyone's though - but it can never be more than speculation as we have no data.

 

I will, of course, update AVS, via the appropriate thread, if my 5509 gives me any issues.

 

Edit: I posted Onkyo sales figures a while back, but can't recall in which thread. Onkyo is the biggest AVR manufacturer in the world.

post #8327 of 8630
Quote:
Originally Posted by gurkey View Post

Because of the apparent delay of the flaw (18 - 24 month) showing up, there will be a considerable delay in realizing the problem and taking counteractions.
It might even be, that those boards were designed and manufactured outside Onkyo / Integra by a supplier.

 

Indeed. More than likely I'd guess.

post #8328 of 8630
Quote:
Originally Posted by gurkey View Post

Because of the apparent delay of the flaw (18 - 24 month) showing up, there will be a considerable delay in realizing the problem and taking counteractions.
It might even be, that those boards were designed and manufactured outside Onkyo / Integra by a supplier.
Yep. And we also don't know if the problem might be due to something like a brand of capacitors used in the boards at one manufacturing plant but not at others etc. At this time, I can't assume that it's actually a design flaw per se, that would affect ALL units. If it were, there would be a LOT more noise about it.

And to the person drawing parallels to software bugs, modular programming can allow for the correction of specific bugs without rewriting everything. The thing is, if there's a programming bug in the software, it will affect everyone using the software (unless it's a non-essential part that not all users might use), but in software, EVERY user has the same code (unless revisions and updates are issued), with hardware failures, as I described above, the faulty bits may be isolated to one production plant, or even one specific batch of one specific component.

Am I happy that my 5008 failed and needed repair? Heck no. Does that mean I'm simply going to accuse Onkyo of intentionally designing in a flaw to limit its product life, or to accuse them of deliberately ignoring a component fault/flaw? No, not when I have the ability to objectively assess the timelines involved.

Unfortunately, from my timeline assessment, it's theoretically possible that the problem may still exist in the xx09 models, and potentially even the XX10 models.


Max
post #8329 of 8630
Quote:
Originally Posted by kbarnes701 View Post

Yep - it is a design flaw for sure. However, we don't know if they used the same board in all the models or if some have slightly different ones, or ones made by other manufacturers and so on. So it's impossible to know if every x008 is affected, or just some. So all we can do is speculate, which is interesting but ultimately gets us nowhere. And as Max said earlier, the cycle is a long one, so it could be a long time before the problem is a) identified and then b) fixed for new models coming off the production line. I have a 5509 which I bought in November 2011 and I have no idea if the HDMI issue will be fixed or not. Won't know until this time next year I guess. My unit is used every day and is on for several hours a day, so that might show up any issues sooner rather than later. I just don't know. If it does fail and is repairable under warranty, what would I do?  I'm not sure. I think it is a totally terrific prepro, so my inclination would be to get it repaired and then re-install it. If the repair was going to take a month, then I don't think I would want to go without movies for a month, so I'd probably do what you did and see if I can find an attractively priced alternative to tide me over, which I would then probably sell once the 5509 was repaired. An Onkyo 818 would make a good prepro for me, except for the fact they have implemented XT32 in an odd way in that unit and it can't EQ two subs individually, which makes it dubious for me. All the 4311s will be gone long before I might need one, as that would be an obvious choice otherwise. Hopefully, my 5509 won't be affected anyway and all this is academic.

I wish I had the funds to get a backup receiver while it was in for repair as this is what I would do as I am unable to use my home theater at all while the receiver is out for repair. That means I am unable to watch tv, watch movies, or play xbox at all while the receiver is out for repair. This is what frustrates me the most about it all, especially since this is the second time in ~22 months that the HDMI board has to be repaired. I was hoping in that buying an approximately $2000 receiver that I would not have to mess with it once it was all set up.

I was curious as to those who havae had the hdmi board failure, who has had to have it sent in for repair a second time?
post #8330 of 8630
Yes, it stretched my finances. Considering quitting smoking to pay for it. Its what's most irksome for me too, if it took a week that would be one thing but a month without it is just too much for me.
post #8331 of 8630
Quote:
Originally Posted by Theresa View Post

Yes, it stretched my finances. Considering quitting smoking to pay for it. Its what's most irksome for me too, if it took a week that would be one thing but a month without it is just too much for me.
If the temporary absence of your receiver is your primary motivation for quitting smoking, maybe you should re-examine your priorities. eek.gif
post #8332 of 8630
Quote:
Originally Posted by Schwa View Post

If the temporary absence of your receiver is your primary motivation for quitting smoking, maybe you should re-examine your priorities. eek.gif

No, not the primary reason but its a reason. And any reason for quitting is a good one.
post #8333 of 8630
Quote:
Originally Posted by Theresa View Post

No, not the primary reason but its a reason. And any reason for quitting is a good one.
Hear hear.
post #8334 of 8630
Quote:
Originally Posted by tmn107 View Post

I wish I had the funds to get a backup receiver while it was in for repair as this is what I would do as I am unable to use my home theater at all while the receiver is out for repair. That means I am unable to watch tv, watch movies, or play xbox at all while the receiver is out for repair. This is what frustrates me the most about it all, especially since this is the second time in ~22 months that the HDMI board has to be repaired. I was hoping in that buying an approximately $2000 receiver that I would not have to mess with it once it was all set up.
 

 

I can definitely empathise and sympathise with your situation. I would feel exactly the same in your shoes too. Please don't construe any of my remarks which some take to be a 'defence' of Onkyo as an indication that I diminish the feelings of anger and frustration in people such as yourself who have had the misfortune to suffer these problems. I really do feel your pain on this.

post #8335 of 8630
Quote:
Originally Posted by tmn107 View Post

I wish I had the funds to get a backup receiver while it was in for repair as this is what I would do as I am unable to use my home theater at all while the receiver is out for repair. That means I am unable to watch tv, watch movies, or play xbox at all while the receiver is out for repair. This is what frustrates me the most about it all, especially since this is the second time in ~22 months that the HDMI board has to be repaired. I was hoping in that buying an approximately $2000 receiver that I would not have to mess with it once it was all set up.
I was curious as to those who havae had the hdmi board failure, who has had to have it sent in for repair a second time?
If you can swing it, I'd highly recommend scraping together enough money to buy a Denon AVR-4311CI while you still can. I recently bought one to replace my aging (but still great) AVR-3808CI primarily because I needed 3D pass-through capability and wanted XT32 in the room where my AVR-3808CI was and couldn't be more pleased. I haven't had any issue (touch wood) with my TX-NR5008 yet, but it almost certainly has less than 200 hours on it...it still smells new...so I suspect that's why. If it craps out, I have a TX-NR905 or the AVR-3808CI I could use while the 5008 is getting fixed, but I'm so pleased with my '4311CI that I wouldn't hesitate to permanently replace my 5008 with it if push came to shove.
post #8336 of 8630
Quote:
Originally Posted by Schwa View Post

If you can swing it, I'd highly recommend scraping together enough money to buy a Denon AVR-4311CI while you still can. I recently bought one to replace my aging (but still great) AVR-3808CI primarily because I needed 3D pass-through capability and wanted XT32 in the room where my AVR-3808CI was and couldn't be more pleased. I haven't had any issue (touch wood) with my TX-NR5008 yet, but it almost certainly has less than 200 hours on it...it still smells new...so I suspect that's why. If it craps out, I have a TX-NR905 or the AVR-3808CI I could use while the 5008 is getting fixed, but I'm so pleased with my '4311CI that I wouldn't hesitate to permanently replace my 5008 with it if push came to shove.

I was considering selling the onkyo and getting the denon avr-4520 but it was still going to be expensive even after selling the onkyo. I never considered getting the denon avr-4311ci. Is there a good thread comparing the 4520 and 4311 as I don't really know much about the denon lineup, as I have always owned onkyo.
post #8337 of 8630
Quote:
Originally Posted by kbarnes701 View Post

I can definitely empathise and sympathise with your situation. I would feel exactly the same in your shoes too. Please don't construe any of my remarks which some take to be a 'defence' of Onkyo as an indication that I diminish the feelings of anger and frustration in people such as yourself who have had the misfortune to suffer these problems. I really do feel your pain on this.

No I understand. I greatly appreciate all your feedback and the help you have given me previously. I have learned a lot from reading your posts as this was my first "high end" receiver and when I took all the steps And time that I could to set up everything to get the best performance out of it.
post #8338 of 8630
Quote:
Originally Posted by tmn107 View Post

I was considering selling the onkyo and getting the denon avr-4520 but it was still going to be expensive even after selling the onkyo. I never considered getting the denon avr-4311ci. Is there a good thread comparing the 4520 and 4311 as I don't really know much about the denon lineup, as I have always owned onkyo.
Look at the AVR-4520CI official thread...there's a good summary of the differences in the second post. The consensus in the 4311Ci owner's thread is that there's not nearly enough of a difference between the two receivers to justify the AVR-4520CI's $1000+ higher street price. The differences are mainly in features like 4K up conversion and the like. Among other things, the 4520 actually loses some digital inputs and the ability to decode HDCD.

One thing that the 4520 gives up that both my 3808 and 4311 have is the simultaneous display of input and output speaker format. In other words, on my 4311, if the incoming signal is stereo, the L and R speakers will light up on the left side of the display, and if I'm using DPLII for decoding, then the L, C. R, SL, SR, and SW speakers will light up on the right side of the display. I find this feature incredibly useful. In contrast, the 4520 only has one set of speaker lights, so you have to choose between input and output formats for the display. I much, MUCH prefer the ability to see both at the same time.
Edited by Schwa - 12/15/12 at 8:36am
post #8339 of 8630
Onkyo TX-NR5008 Amplifier Capabilities...

Hi, I have a question about running some 4 Ohm, low sensitivity speakers on a 5008.

I recently switched to a pair of 4 Ohm, 84 dB mains. As such, I switched the internal setting to 6 Ohm and below.

Now when I push the amp to levels that let the neighbors know what I am listening to, I have had the system shut down in protection mode a couple times. This is without running a center or heights. My hope is that all I need to do is just not go that loud (say keep it at 72 instead of 75) and avoid buying an additional amp.

My question: Is each channel independent in the receiver, or do they all work together? Meaning, if I add a center (also 4 Ohm, but 89 dB) and heights, will the system kick into protection mode at an even lower volume as it is now driving more speakers?

Thanks.
post #8340 of 8630
Two problems combined: Low efficiency speakers (84db) plus 4 Ohm setting spell trouble.
You won't be able to change the speakers low efficiency but you can switch the setup parameter from 4 Ohm to 6 Ohm and gain some power. The 5008 will probably heat up some more because of the increased max power supply rail voltage (class G amp).
Edited by gurkey - 12/21/12 at 3:02pm
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