New Onkyo TX-NR5008 & TX-NR3008 - Page 281

I got everything connected correctly, but I'm running into a problem. When I try to Skype someone, I can hear the sound of the video call ringing, but as soon as the video call is connected, my Onkyo A/V clicks a few times, then its display changes to "TV speakers on". However, there is NO audio coming. The other party can see AND hear me just fine. I can see the other party, but I cannot hear them at all. If I turn my A/V unit off then back on, its display reads "TV speakers off," but then my Skype calls disconnects, and when reconnecting, it goes through the same process--ringing is heard, then it connects and the audio disappears after my Onkyo switches and says "TV speakers on." I've also manually turned my TV speakers ON using the Panny remote, but that hasn't worked, either.

I confess I'm stumped, because I've looked around in the manual and can find nothing to help.

Why do you think your 3008 is at fault? Clearly when the call connects, audio is being cut off from the HDMI audio return by your TV... So if you turn up your TV speaker volume you still can not hear the caller?

It seems to me that possibly the Skype app with your TV is designed to only produce sound out of the internal TV speakers... I am most inclined to think that it could be a design flaw of the app. It is making your TV shut off the Audio Return signal when a call is placed... no fault of your receiver.

I assume the app works fine if you just use it with your TV without any connections to your receiver?

I never said it was the Onkyo that was at fault, but I'm leaning in that direction because of the symptoms I've been experiencing. On top of what I described, I noticed that when the Onkyo's HDMI ARC control setting in the hardware setup is changed to "on," which is what it's apparently supposed to be set at, I lose all audio from one of my DirecTV receivers that is connected to the Onkyo. I have to change the Onkyo's HDMI ARC control from "auto" to "off" in order to regain the audio to my DirecTV receiver.


Actually, from what I've read and what others have said and experienced, this isn't the case. The Skype camera is designed to pass the audio through one's A/V system.

No, it doesn't. Even if I change my TV's settings to have the sound come through it and not my A/V (which I temporarily disconnect), there is no sound. Here's the weird thing, though--there IS sound when the call is being placed. I can hear the phone ringing while the call is being placed, and I can even hear the customary Skype sound effects, but once a call is connected, everything goes silent. Only the video works.

BTW, running Skype through my TV only with no A/V is not practical. That would mean I'd have to disconnect a bunch of cables just to use Skype, then reconnect them when I'm done--an unnecessary pain in the ass. Doing this for troubleshooting is one thing, but not for normal use.

Unfortunately it appears to be a common issue with the Skype implementation and Panasonic TVs and using ARC. (Googled it!) Numerous mentions of your exact problem with various other receivers and soundbars using ARC. There is a special method used by the Skype microphones to cancel out nasty echoes that can happen with this type of calling... As such that system can not function properly when using external/ home theater speaker setup and thus the audio is cut out as soon as communication starts.. it is supposed to automatically switch on your TV speakers instead... I would contact Panasonic and see what they say.... there could be firmware update for your TV that may fix it for you...

Well, this does happen--when the video call is connected, the Onkyo A/V suddenly switches to "TV speakers ON" from off. However, on the TV the speakers are set to off.

Exactly... I would google your TV's model with Skype and ARC and see what you find.... You may stumble across a fix that someone found.... or at least some sort of workaround for you to use. I would think at worst, you should be able to have the TV speakers ON, but just turned all the way down and when a call is placed and the ARC to your receiver is shut OFF, you can just quick turn up your TV volume and make it work...

Here's kind of a weird thing, too...

When the Onkyo is set to HDMI ARC control "auto," and the TV's speakers are set to "off"--meaning the audio is supposed to go through the Onkyo--one (and only one; the other 3 are fine) of my DirecTV receivers loses its audio, but the video remains. In order to retrieve the audio for that HR24 DirecTV receiver, I have to turn off ARC control in the Onkyo setup. Once I do that, boom! Back comes the audio for the HR24 box.

This leads me to believe that the input to which the HR24 is connected (I had read somewhere on this forum that ARC control works that way) is the default one used by the A/V. However, I can't figure out how or why. If that's the case, then the problem would seem to lie in the A/V and not TV. Of course, this leads me to yet another question--if the TV is essentially a giant monitor connected to the Onkyo's HDMI-OUT (ARC) output, what does the input to which the DirecTV HR24 is connected have to do with anything?

I dunno. It's confusing regardless.

It has been awhile since I install and/or talked about those amps I bought.

I’ve been meaning to tell you guys about the outcome of my different then others setups of using less powerful amps to run my surrounds, and letting the AVR run the front stage.

Basically what I thought was going to happen, actually worked. By using smaller less expensive amps to power the surrounds, it left more power in the AVR to run the front stage in the way I wanted, and sounds better then expected.

Although I didn’t spend much on the (2) Onkyo M-282 2channel amp ($150 each refurb). It was a great price and add-on to the system.

My surrounds are rated 80RMS max, while the amp I have on them are 125watts.

The difference I have seen with the knob is before the amps added, I could sometimes get to reference and get use to the level, but now with the amps, at about (-10) is more SPL then with reference from before.

Although (-10) isn’t much overhead, any more power is just extremely loud.

With my plans to add height speakers to the setup, I have already purchased a third M-282 2channel amp to run those, so that I don’t take any watts from the AVR that goes to the front three.

My Onkyo 5008 has a great amp section using a Toroidal transformer, and I wouldn’t want to waste it, and running the front stage with it seems to be perfect ….. for now!!!

The other day I hooked up Electrocompaniet EC-220 amp to the center pre out on my 3008 and the sound is really unstable, comes and goes. What could cause this?

After two years, my 3008 no longer produces any sound over HDMI at all. Before the sound went out altogether, I lost HDMI sound modes other than PWM stereo. Perhaps it's just as well, since I was never happy with Audyssey, anyway, after having several Pioneer AVRs previously. So I'm replacing the 3008 with a Pioneer SC-1522.
Edited by GregLee - 2/16/13 at 12:21pm

Could it be because the pre out is only 1.0V? Or that I use a rca to xlr adapter?

FLAC PLAYBACK:

Is there anything special required in the setup menu to playback FLAC files or is it as simple as attaching a hard drive to one of the USB ports?

HI ALL. it is the PLAGUE of the txnr-**08 line; the hdmi boards FAIL. First see if you purchased the item from a "authorized dealer", then get purchase receipt an/or invoice and then call customer support.

Yes, agreed. All **08 receivers will have the HDMI board fail. There is a bad solder joint between one of the chips that loses contact with the PCB due to heat cycling. Onkyo is being very forgiving on warranties due to this problem and will replace the board with a 2012 redesigned HDMI board.

My 3008 is being repaired right now for the same issue.


Contact Onkyo. They WILL fix the problem. You MIGHT have to pay for shipping. Read an example thread from their forum: http://forums.onkyousa.com/viewtopic.php?f=2&t=1289

HI ALLL. GOOD NEWS, ONKYO is gonna step up and help the boy in me. GOT the OK to send to get it repaired....DERP DERP !! the repair center is close enough that i can drive there.....can you say road trip ?