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New Onkyo TX-NR5008 & TX-NR3008 - Page 285

post #8521 of 8633
Quote:
Originally Posted by ILOVEMYHDTV View Post

i have no idea. but here a click: http://www.intl.onkyo.com/downloads/manuals/pdf/tx-nr3010_5010_manual_e.pdf

Thanks I already have that as they no longer give you a manual with your $3000-ish receiver.
post #8522 of 8633
Quote:
Originally Posted by Lost Dog View Post

I talked to Onkyo yesterday about the long delay in HDMI boards. The guy I talked to in the parts department claimed they have a shipment coming in next week and they will fill the back orders.... we'll see! A month ago I was told they'd have them the beginning of September and that date came and went with no parts.

That’s too bad. I have no idea why they gave up on mine and sent a 5010. I only emailed them once after 4 or 5 weeks and Onkyo said they were sending the repair shop the part the next day. Then a few weeks later I got an email from the repair shop saying they could not get parts and would be sending the 5008 to Onkyo and then Onkyo would send me a refurbished unit a few weeks later. I then emailed Onkyo like what the heck. They told me they had the parts be for I sent the 5008 in. Weeks and weeks to wait a few more weeks. I told them they better be sending a new unit as my receiver was in 100% like new unmarked condition and I had all the original packaging. Even had the foam pads to protect the door during shipping. They just replied saying it would be a reconditioned unit. It looks brand new to me. All the packaging and accessories look factory, unopened not re-taped, no new serial number sticker etc.

I still would have rather kept the 5008 and had them send me the part. It would have saved us both a lot of trouble.

I can’t see any reason to get a 5010 over a 5008. They did not add any remote configuration (this is just crazy, the web server is there but they can’t be bothered to make a few web pages with the settings on them!) and its still pre HDMI 2.0 so I would have kept my 5008 for another 3-4 years until there’s a good 4K TV/ receiver and content is easily accessible.

Also found that there is a 1-2 second audio delay anytime I skip or fast-forward my TiVos. The 5008 and X4000 do not do this. You would not think its that big of a deal but its really distracting when you skip ahead and can see people talking but can’t hear anything for a second. If the TV Audio is used there is no delay.
post #8523 of 8633
I have the solution for you and it wont cost you a penny. I will pick up the shipping both ways if you will send me your 5010. In return I will send you my like new 5008 with new ide and refurbed hdmi board along with a check for your shipping. Heck, I will even enclose an extra $100.00 to pay for your Chiropractor.
Edited by skoobydoo - 9/28/13 at 9:53am
post #8524 of 8633
Quote:
Originally Posted by skoobydoo View Post

I have the solution for you and it wont cost you a penny. I will pick up the shipping both ways if you will send me your 5010. In return I will send you my like new 5008 with new ide and refurbed hdmi board along with a check for your shipping. Heck, I will even enclose an extra $100.00 to pay for your Chiropractor.

Appreciate the offer but most of the damage has already been done. Took two+ months, had to disconnect and reconnect two receives, had to reconfigure two receivers. Don't want to ever do it again. Honestly, if you have a working 5008 why would you want a 5010? No updates to the web server/no remote configuration, no HDMI 2.0, no 4k pass through, only one real/full HDMI out, audio delay when I fast forward my TiVo’s, pops/crackles when the HTPC is not sending audio. The Denon x4000 is way ahead and way cheaper, has a 3 year warranty, has a (slow) web server with all the settings available, lets you save and load configurations, has 4k pass through, half the weight, comes out of standby and changes the input when you change an input while in standby, no audio delay and no pops/crackles when I use the HTPC. I did have to turn it off and on when it came up with snow on three occasions and the 5010 seems to sound a little cleaner after configuration but it took me two days to set up and I can’t just toggle back to the X4000.

But it don't seem like a good idea to buy anything for a good year or two until HDMI 2.0 and 4k TVs gets good and settled. I don’t have a lot of time left so a good HDMI 2.0 receiver and a 4k 65-70” OLED TV will most likely be my last hoorah.


Edited by Tanquen - 9/28/13 at 3:43pm
post #8525 of 8633
Quote:
Originally Posted by Tanquen View Post

Appreciate the offer but most of the damage has already been done. Took two+ months, had to disconnect and reconnect two receives, had to reconfigure two receivers. Don't want to ever do it again. Honestly, if you have a working 5008 why would you want a 5010? No updates to the web server/no remote configuration, no HDMI 2.0, no 4k pass through, only one real/full HDMI out, audio delay when I fast forward my TiVo’s, pops/crackles when the HTPC is not sending audio. The Denon x4000 is way ahead and way cheaper, has a 3 year warranty, has a (slow) web server with all the settings available, lets you save and load configurations, has 4k pass through, half the weight, comes out of standby and changes the input when you change an input while in standby, no audio delay and no pops/crackles when I use the HTPC. I did have to turn it off and on when it came up with snow on three occasions and the 5010 seems to sound a little cleaner after configuration but it took me two days to set up and I can’t just toggle back to the X4000.

But it don't seem like a good idea to buy anything for a good year or two until HDMI 2.0 and 4k TVs get good and settled. I don’t have a lot of time left so a good HDMI 2.0 receiver and a 4k 65-70” OLED TV will most likely be my last hoorah.
the video dual core chipset in the 5010 is VASTLY superior to the one in the 5008 , in fact it's the best on the market at the moment the new Oppo's use it . that's why my 5008 is in a box I now use a TX-NR1009 as a pre-pro smile.gif
post #8526 of 8633
Quote:
Originally Posted by Fastslappy View Post

the video dual core chipset in the 5010 is VASTLY superior to the one in the 5008 , in fact it's the best on the market at the moment the new Oppo's use it . that's why my 5008 is in a box I now use a TX-NR1009 as a pre-pro smile.gif

I understood the usefulness back in the day but what do you use it for now days? I do my best to turn all that off as it usually adds a processing delay and tweaks the image for the worse. I just want direct or through of all the video sources. Are you up scaling something?
post #8527 of 8633
Before I go digging into settings, maybe someone has an "off the top of their head" answer to this one.

I am running a two channel system integrated with my 4.2 theatre setup. I use the theatre loop in my preamp. I have main speakers set at full range and have run calibration. For some reason, I'm getting no output to the subs at all when the Onkyo is set to stereo, but I do get output when set to direct. Maybe I should look at the input specific settings because I don't think I lose sub output when watching netflix and it is in stereo mode. I'll double check that as well.

Am I missing anything obvious?

Thanks.......
post #8528 of 8633
Quote:
Originally Posted by pstrisik View Post

Before I go digging into settings, maybe someone has an "off the top of their head" answer to this one.

I am running a two channel system integrated with my 4.2 theatre setup. I use the theatre loop in my preamp. I have main speakers set at full range and have run calibration. For some reason, I'm getting no output to the subs at all when the Onkyo is set to stereo, but I do get output when set to direct. Maybe I should look at the input specific settings because I don't think I lose sub output when watching netflix and it is in stereo mode. I'll double check that as well.

Am I missing anything obvious?

Thanks.......

When running in stereo mode, most AVRs disable the subwoofer outputs...
post #8529 of 8633
Quote:
Originally Posted by Jon S View Post

When running in stereo mode, most AVRs disable the subwoofer outputs...

I don't think that is the case with the 5508/5008. I ran in stereo before I got a dedicated preamp. It was only after I did some room treatment that I found direct was sounding better than having audyssey alter things. But with the preamp, it is nice to have the audyssey callibrated bass.
post #8530 of 8633
Quote:
Originally Posted by Jon S View Post

When running in stereo mode, most AVRs disable the subwoofer outputs...

Stereo mode in the Onkyo will actually use the subwoofers and Audyssey... But a 2 channel source using Direct or Pure sound modes will disable the subs. Also, there is a setting under the Audio Adjust menu called Direct in which you can overide the disabling of the subs for Direct or Pure modes for analog sources only. It defaults to subwoofers OFF, but you can turn ON the use of subs for Direct or Pure sound modes for analog sources.
post #8531 of 8633
Trying to figure out which listening mode to listen to my system in. I have a 5.2 setup and use it only for watching movies. I have it set at Dolby Digital for now. Is that the mode I should be using or should I be trying the THX listening modes or something else. A quick response would be a great help.
post #8532 of 8633
Quote:
Originally Posted by movies2090 View Post

Trying to figure out which listening mode to listen to my system in. I have a 5.2 setup and use it only for watching movies. I have it set at Dolby Digital for now. Is that the mode I should be using or should I be trying the THX listening modes or something else. A quick response would be a great help.
toggle thru them all , select one that sounds best to you ,only you know what you like
I myself don't like DD or THX
post #8533 of 8633
Quote:
Originally Posted by pstrisik View Post

Before I go digging into settings, maybe someone has an "off the top of their head" answer to this one.

I am running a two channel system integrated with my 4.2 theatre setup. I use the theatre loop in my preamp. I have main speakers set at full range and have run calibration. For some reason, I'm getting no output to the subs at all when the Onkyo is set to stereo, but I do get output when set to direct. Maybe I should look at the input specific settings because I don't think I lose sub output when watching netflix and it is in stereo mode. I'll double check that as well.

Am I missing anything obvious?

Thanks.......

Ok, turns out the Onkyo doesn't send sub signal when mains are set to full range unless double bass is selected. I decided instead to cross at 40 so the subs will pick up below that. For two channel, my mains still run at full range since they are fed by my preamp and the subs will get the < 40Hz signal from the pre/pro. For HT, it is probably better to redirect the < 40 frequencies away from the mains anyway.

Thanks for letting me think out loud! tongue.gif
post #8534 of 8633
Huh.

Last week I talked with Onkyo who said a shipment of HMDI boards was coming in this week. Today I got a call from the service shop who said they had a request from Onkyo to ship my entire 5008 back to them and they were doing a unit swap. Not sure what I'm getting but at least something is finally happening!
post #8535 of 8633
You'll probably get a new-in-box TX-NR5010.
post #8536 of 8633

hi guys, I am looking for a onkyo 3008 DSP, i cant find a place that sells the parts without having to take it in to repair it, I live in Brazil and cant take it in, I know whats wrong and have the assistence just need the DSP, any info would be greatly apriciated, att. Fabio email-fabio@navepublicidade.com.br

post #8537 of 8633
Quote:
Originally Posted by Lost Dog View Post

Huh.

Last week I talked with Onkyo who said a shipment of HMDI boards was coming in this week. Today I got a call from the service shop who said they had a request from Onkyo to ship my entire 5008 back to them and they were doing a unit swap. Not sure what I'm getting but at least something is finally happening!

You’ll have to let me know. Mine looked new but pops when HDMI audio streams start and stop. It also has a noticeable delay for the audio to start again after a fast forward or pause with MY TiVo HD units is used. So you see video playing and people talking but you have to rewind again even further to hear what was said. Support just blames everything but the unit they gives up and says to send it in. Easy for them to say. I don’t think these issues are just in the one 5010. The old 5008 was better and the 5010 is missing lots of contemporary stuff, not worth an upgrade and not worth it for free even. I’d rather have my money back. It’s a little sad but maybe with all the bad receivers they have been replacing they don’t have money for any R&D.
post #8538 of 8633
hi all. So I got the call to pick the AVR; they finally got a new hdmi board and installed with all new firmware updates. Installed it at my kids house....pretty impressed and so far so good....live long and play loud...
post #8539 of 8633
New firmware updayes you say?
post #8540 of 8633
Quote:
Originally Posted by roddis View Post

New firmware updayes you say?
The most current firmware shown on Onkyo's website is 7/5/12.
post #8541 of 8633
new compare to what it came with, an when AVR did have the firmware from 2012 they; the repair shop reset the AVR. But the new hdmi board was shipped with firmware update....per say the repair shop.
post #8542 of 8633
Dear All:

my Living Room system's Onkyo 3008 (new, not refurb), purchased around 2 1/2 years ago from an authorized dealer, just broke: its "Network" icon/LED no longer shows up when i try to use Pandora. this effectively rendered my entire Living Room/Kitchen system useless: no Pandora, no projector, no DVD, no Netflix. Kindly note please that i do NOT hear the solenoid clicking to turn on the power amplifiers in my 3008 anymore either: that is, after initial turn on, all the various "active speakers' icon LEDs" on the left side of the display are no longer showing up, indicating that the solenoid turning on the power amps are indeed not turning on the power amplification, in addition to the Network not being connected to the 3008 -- so i see this as TWO issues happening together. Picture of the front panel LEDs is attached below.

This appears to me as NOT being the same as the fried HDMI board like i had with my 807 (Bedroom system AVR) which i had last year.

Kindly note please that my 3008 is controlled by a Crestron remote as installed by my audio/visual installer.

i looked at Onkyo USA's website and found that the new Model 1010 and 3010:

while the 3010 would initially seem like (by virtue of its numbering system) the natural replacement of my 3008, it doesn't seem so, actually. While the 5010 and the 3008 are both 9.2, and the 1010 being 7.2 only, i'm using my 3008 for "5.1 + Front High Left and Front High Right" only, effectively, that is merely 7.1.

May I ask if the 1010 is the suitable replacement to my 3008? Both 1010 and 3010 have 140 watt/ ch; almost all specs are identical, while the 3010 has independent transformers.

I'm wondering if the 1010 can do Front High Left and Front High Right plus 5.1?

kindly note that the 3008 is used for 7.1 as in "Front L+R, Center, Rear L+R, Subwoofer, and Front High L+R", i.e. 7.1. While i recognize the "Front Wides before Front Highs" adage, there is no option in my Living Room, so i thought that having Front Highs would be better than not having Front Highs, since i have the ceiling height of 11 Feet.

Thank you very much in advance. Time is of the essence in this instance, as there is zero way to have music or video or tv or any sort in the main space at this point.

I wouldn't know what to do with my 3008 if i do replace it. it would cost money to ship it to Onkyo for fixing it, and what would i do with it if i were to buy the 1010 or the 3010?? Ugh.

not only money down the drain, but a headache as well.


In the picture below, kindly note that there is no "Network" icon/LED on the right side anymore. Additionally, there are no "active speakers' icons" on the left side of this display at all now. As mentioned above, the solenoid didn't "click" when the 3008 is turned on anymore! To me, it indicates that the power amplifiers are not being turned on at all.




2013-10-19 11.56.19.jpg 3076k .jpg file
post #8543 of 8633
Quote:
Originally Posted by eieio View Post

Dear All:

my Living Room system's Onkyo 3008 (new, not refurb), purchased around 2 1/2 years ago from an authorized dealer, just broke: its "Network" icon/LED no longer shows up when i try to use Pandora. this effectively rendered my entire Living Room/Kitchen system useless: no Pandora, no projector, no DVD, no Netflix. Kindly note please that i do NOT hear the solenoid clicking to turn on the power amplifiers in my 3008 anymore either: that is, after initial turn on, all the various "active speakers' icon LEDs" on the left side of the display are no longer showing up, indicating that the solenoid turning on the power amps are indeed not turning on the power amplification, in addition to the Network not being connected to the 3008 -- so i see this as TWO issues happening together. Picture of the front panel LEDs is attached below.

This appears to me as NOT being the same as the fried HDMI board like i had with my 807 (Bedroom system AVR) which i had last year.

Kindly note please that my 3008 is controlled by a Crestron remote as installed by my audio/visual installer.

i looked at Onkyo USA's website and found that the new Model 1010 and 3010:

while the 3010 would initially seem like (by virtue of its numbering system) the natural replacement of my 3008, it doesn't seem so, actually. While the 5010 and the 3008 are both 9.2, and the 1010 being 7.2 only, i'm using my 3008 for "5.1 + Front High Left and Front High Right" only, effectively, that is merely 7.1.

May I ask if the 1010 is the suitable replacement to my 3008? Both 1010 and 3010 have 140 watt/ ch; almost all specs are identical, while the 3010 has independent transformers.

I'm wondering if the 1010 can do Front High Left and Front High Right plus 5.1?

kindly note that the 3008 is used for 7.1 as in "Front L+R, Center, Rear L+R, Subwoofer, and Front High L+R", i.e. 7.1. While i recognize the "Front Wides before Front Highs" adage, there is no option in my Living Room, so i thought that having Front Highs would be better than not having Front Highs, since i have the ceiling height of 11 Feet.

Thank you very much in advance. Time is of the essence in this instance, as there is zero way to have music or video or tv or any sort in the main space at this point.

I wouldn't know what to do with my 3008 if i do replace it. it would cost money to ship it to Onkyo for fixing it, and what would i do with it if i were to buy the 1010 or the 3010?? Ugh.

not only money down the drain, but a headache as well.


In the picture below, kindly note that there is no "Network" icon/LED on the right side anymore. Additionally, there are no "active speakers' icons" on the left side of this display at all now. As mentioned above, the solenoid didn't "click" when the 3008 is turned on anymore! To me, it indicates that the power amplifiers are not being turned on at all.




2013-10-19 11.56.19.jpg 3076k .jpg file
Your symptoms are EXACTLY what I had when my 5008's HDMI board failed.

Call Onkyo. If you press them, they will fix it even if you're outside the warranty period.


Max
post #8544 of 8633
djMax and others please:

is the NEWEST Onkyo model replacement for the 3008 actually the Model 929?

i looked very carefully and the 929 seems to have more current/modern features than the model 1010 !!!

it seems that the "x29" series is newer than the "xx10" series!

am i mistaken or correct?

i honed in on the Onkyo 929 because it has Audyssey MultEQ XT32, and this has more parameters than lower end Audyssey versions. for my Main Room (Living Room), i thought it would be important to get it right.

my Bedroom system had an Onkyo 807 previously, and that died last year (2012). i got a refurb/exchange special for the 818 last year, and it is sufficient for my less frequent and less critical use in my Bedroom system, so the 818 is adequate.

my concern in that in haste, i might have chosen the 929 (i haven't ordered it yet, hope to get some confirmation here on this forum) in a rush and missed some feature that is sorely lacking in the 929 that i've enjoyed or needed critically in my current 3008 (which just died completely couple of days ago).

thanks.
Edited by eieio - 10/20/13 at 9:20pm
post #8545 of 8633
I'll let someone else answer that as I haven't checked avr versions since purchasing the 5008 (although I DID look at non-Onkyo options when my 5008 had to be repaired). Now that the 5008 is working again (been using it since the repairs in 11/2012), I'm keeping my fingers crossed because I really do like the 5008 (when it's working).


Max
post #8546 of 8633
It should be very easy to go on Onkyo's website and pull up the individual models and compare their specs and feature sets......only you know exactly what features you need for your situation.
post #8547 of 8633
Quote:
Originally Posted by Blue Rain View Post


Nope and most of us are longtime members here so I can only imagine how many who don't post on forums are out there.

There is a secret bulletin onkyo sent out to service repair centers about this exact problem which explains exactly how to fix it with pictures so they are very aware of it.

Print it out and insist they fix your AVR with no cost to you.

Here..read post #6 and click on link to read the Confidential Service Bulletin..

If they try to give you a hard time and deny it just rattle off the Confidential Service Bulletin # which
is NO:12802702

Goodluck.

http://www.avsforum.com/t/1431671/possible-diy-fix-for-onkyo-tx-nr3007-loss-of-audio-audio-problem-without-sending-the-unit-to-onkyo#post_22843749

Hi all,

Need advice. Live in dubai. Bought my 5008 in 2010. Lost sound about 4 months ago. As I travel on a weekly basis, couldn't find any time to service. Then 4 days ago, it stopped switching sources. Had to take a vacation to give to service center.
Response is this needs an HDMI board replacement, which will be custom ordered and I have to pay around $450.

Happened upon this post and referred to it in talking to service center. They say they've never received this and say I have to pay for repairs.

Do I have any options to fight this or not gonna help?
post #8548 of 8633
Quote:
Originally Posted by Gyswandir View Post
 
Quote:
Originally Posted by Blue Rain View Post


Nope and most of us are longtime members here so I can only imagine how many who don't post on forums are out there.

There is a secret bulletin onkyo sent out to service repair centers about this exact problem which explains exactly how to fix it with pictures so they are very aware of it.

Print it out and insist they fix your AVR with no cost to you.

Here..read post #6 and click on link to read the Confidential Service Bulletin..

If they try to give you a hard time and deny it just rattle off the Confidential Service Bulletin # which
is NO:12802702

Goodluck.

http://www.avsforum.com/t/1431671/possible-diy-fix-for-onkyo-tx-nr3007-loss-of-audio-audio-problem-without-sending-the-unit-to-onkyo#post_22843749

Hi all,

Need advice. Live in dubai. Bought my 5008 in 2010. Lost sound about 4 months ago. As I travel on a weekly basis, couldn't find any time to service. Then 4 days ago, it stopped switching sources. Had to take a vacation to give to service center.
Response is this needs an HDMI board replacement, which will be custom ordered and I have to pay around $450.

Happened upon this post and referred to it in talking to service center. They say they've never received this and say I have to pay for repairs.

Do I have any options to fight this or not gonna help?

 

In Europe and the USA, Onkyo have been doing the HDMI repair board as a warranty item, even if the unit is out of its warranted period. Assuming you bought the unit from an authorised Onkyo dealer, they should honour the warranty for you as they know the HDMI board is a problem. I would refer them to the USA and European practice and ask the service centre to check the situation with the Onkyp HQ in your country.  This thread is full of people who had the board replaced under warranty in circumstances similar to yours. Good luck with it.

post #8549 of 8633
Here's an update on my 5008 saga...

Yesterday a new in box NR5010 showed up on my doorstep unannounced. Onkyo themselves never called or gave me any indication this was being sent and the 5008 was being swapped out.

Cool!

I've not had a chance to play with it yet but from the very brief setup I did it seems the loud "click" while switching between audio sources is much less than it was on the 5008.

Now I just need time and a quiet house to do the Audyssey setup!
post #8550 of 8633
Quote:
Originally Posted by Lost Dog View Post

Here's an update on my 5008 saga...

Yesterday a new in box NR5010 showed up on my doorstep unannounced. Onkyo themselves never called or gave me any indication this was being sent and the 5008 was being swapped out.

Cool!

I've not had a chance to play with it yet but from the very brief setup I did it seems the loud "click" while switching between audio sources is much less than it was on the 5008.

Now I just need time and a quiet house to do the Audyssey setup!

Can you tell me if you have clicking or popping through the speakers when the HDMI audio stream goes in or out from any device really but I get it on my TiVos and my HTPC. You can see it on the display when this happens.

I also get a 1-2 second delay in the audio starting when I fast-forward the TiVo and start playing again. You can see the people taking but no audio. If the TV Audio function is on this will not happen but that is stereo only.
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