Originally Posted by deano86
Yup, they screwed up your 5008 big time... maybe they managed to use the wrong HDMI board or loaded the wrong firmware on it? But at any rate, that is an unexcuseble error... What did the service center say they were going to do for you? Find a way to get a hold of Onkyo tech support and explain what the service center did to you!
This is what onkyo tech support wrote back:
The auto power down function is in the x8 series, you can change the setting by going to - Setup>hardware>Auto power down, then change this to off.
The RS232 control, is it done vi IP, if this is the case then you will nee to turn on the network standby - Setup>hardware>Network ( then scroll down the whole of the first page & onto the second page & you will see network standby, move it to the opposite position.
Hope that helps
Well this appears to be resolved, My OSD (sent to the HDMI port) is useless for setup.
As I navigated the menu in the other room it got stuck (could no longer navigate) at Hardware Setup > Network. This is why I started this post. (I could not see auto shutdown)
However on the actual NR2008 the green dot matrix was still active and I was able to disable it from there.
I do not understand what his email says about RS232, I never mentioned IP (network port) this was my ticket:
How do I disable Auto Shut-down?
Sent off TX-NR5008 amp to a UK service center (Babber).
The amplifier stages were no longer working . .( amps got too hot in the cabinet.)
After repairs a few weeks later, there are now very obvious changes to the firmware
There is a new "Auto Shutdown" feature . . .how does one disable that?
The unit seems to power itself down every 10 to 15 minutes. (with a warning on bottom right)
I have been through every menu but no option that is obvious to me.
I can no longer navigate to the "audio setup" and "video setup" functions without going through the OSD Menu. (audio setup was used to fine tune the EQ on each channel).
I have an RS232 interface that used to access these "button presses" as the NR5008 is in a different room.
Since coming back from the service centre these buttons/commands no longer function.
Any thoughts appreciated.
The unit is fine otherwise (not waiting another few weeks for repairs)
Thanks for your responses.