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The "Official" Onkyo TX-NR808 Thread - Page 52

post #1531 of 1814
I'll deduct a "yes" answer from your reply to my first question, and a "reaffirm" of the first, in your second reply. Thank you

Quote:
Originally Posted by shinksma View Post

The 808 (and other similar Onkyos) doesn't have the capability to convert non-analog inputs like HDMI or optical S/PDIF to analog for the Zone 2/3 outputs. There is no technical limitation per se, just something Onkyo didn't design into their receivers, probably because it would require a duplicate set of decoders in order to provide 5.1/7.1 in the main zone but a proper downmix to 2.0 for Zone2/3.

However, because the Onkyo must do something with the Internet Radio services such as Pandora to play them in the main zone (i.e. convert them to analog for amplification), and those sources are 2-channel, then it will happily route the 2-ch analog audio to the other zones.

That assumes that Internet radio sources are always two-channel. I make that assumption based on the manual stating that the 808 supports 2-channel audio only from Windows Media player, and because I am not familiar with any Internet Radio source that is more than two-channel.



All that is saying is that Zone 2 and 3 are supported for line-level outputs (the RCA analog outs, for whcih you would need a separate amplifier and speakers), which can have different sources from each other and from the main zone, but don't have to be different sources - you can have the same source blasting throughout all three zones. And also that Zone 2 supports an amplified signal (speaker-level outputs) connected directly to a set of speakers (no extra amplifer required). Zone 3 does not have powered speaker-level outputs.

All references are to "stereo" because the signal can only be 2-channel, not 5.1 or 2.1 or 3.1 or anything like that. "Stereo audio" is the technical term for 2-channel audio presented to attempt to re-create a continuous soundstage from left-to-right. Much like stereoscopic video is 2-channel video (left eye, right eye) that is used to create an image that attempts to re-create the 3-D visual environment.

shinksma
post #1532 of 1814
I wonder if any of you have had this problem or can suggest a solution.

Background: I'm upgrading my entire A/V set-up, be it gradually. I created a remote closet for all components when I remodeled the house, with speaker and CAT5 wires running through the entire house connecting to ceiling mounted speakers and my (older Plasma) TV. I had a 5.1 Sony Receiver powering the TV room speakers. I set up a pair of CAT5 wires along with an Atlon converter to get HDMI signal from my BD player and Cable Box to the TV (the distance was too long for a direct HDMI cable). It all worked fine for about a year until I was ready to expand the system and power the rest of the speakers in the house.

Enter my new Onkyo TX-NR808, which I bought last week and set it up over the weekend. I set up the 7.1 speakers for the TV room and used the pre-out for zone 2 to feed my existing Sony receiver. I'm using the Sony essentially as a simple amplifier for the living room and dining room speakers temporarily. It worked just fine as far as the sound requirements were concerned.

However, when I connected the BD player to the Onkyo using component cables, and connected the Onkyo's HDMI out to the HDMI converter, and ultimately to the TV, there was no signal/picture at the TV. Everything pretty much stopped since I could not bring up any of the menus on the Onkyo to figure out what to change or do.

As I looked around a bit, I noticed the Atlon converter is rated for HDMI 1.3 but the Onkyo is HDMI 1.4. Can anyone tell me if this is the basic problem, where the signal from the Onkyo is not compatible with the downstream pieces (Converter or the TV)?

I read one of the posts which briefly noted the 1.3 vs. 1.4 is not an issue when it comes to 3D TVs, but I don't have a 3D TV, so I don't know how that relates.

If the 1.3 converter is an issue, can anyone suggest a 1.4 compatible converter that I can use to transmit the HDMI signal over a pair of CAT5 cables? i have not been able to find one online, or at the store where I bought the Onkyo. Would the TV become an issue at that point?

Is there something else going on here that I am just not understanding? Any help anyone can provide would be greatly appreciated. Thank you.
post #1533 of 1814
Quote:
Originally Posted by Ebihoo View Post

I wonder if any of you have had this problem or can suggest a solution.

Background: I'm upgrading my entire A/V set-up, be it gradually. I created a remote closet for all components when I remodeled the house, with speaker and CAT5 wires running through the entire house connecting to ceiling mounted speakers and my (older Plasma) TV. I had a 5.1 Sony Receiver powering the TV room speakers. I set up a pair of CAT5 wires along with an Atlon converter to get HDMI signal from my BD player and Cable Box to the TV (the distance was too long for a direct HDMI cable). It all worked fine for about a year until I was ready to expand the system and power the rest of the speakers in the house.

Enter my new Onkyo TX-NR808, which I bought last week and set it up over the weekend. I set up the 7.1 speakers for the TV room and used the pre-out for zone 2 to feed my existing Sony receiver. I'm using the Sony essentially as a simple amplifier for the living room and dining room speakers temporarily. It worked just fine as far as the sound requirements were concerned.

However, when I connected the BD player to the Onkyo using component cables, and connected the Onkyo's HDMI out to the HDMI converter, and ultimately to the TV, there was no signal/picture at the TV. Everything pretty much stopped since I could not bring up any of the menus on the Onkyo to figure out what to change or do.

As I looked around a bit, I noticed the Atlon converter is rated for HDMI 1.3 but the Onkyo is HDMI 1.4. Can anyone tell me if this is the basic problem, where the signal from the Onkyo is not compatible with the downstream pieces (Converter or the TV)?

I read one of the posts which briefly noted the 1.3 vs. 1.4 is not an issue when it comes to 3D TVs, but I don't have a 3D TV, so I don't know how that relates.

If the 1.3 converter is an issue, can anyone suggest a 1.4 compatible converter that I can use to transmit the HDMI signal over a pair of CAT5 cables? i have not been able to find one online, or at the store where I bought the Onkyo. Would the TV become an issue at that point?

Is there something else going on here that I am just not understanding? Any help anyone can provide would be greatly appreciated. Thank you.

Your issue is not related to HDMI 1.3 vs 1.4.

Have you enabled Component to HDMI upconversion on the 808? However, this would only affect the signal from the BD player. (And why are you using component for your BD player? HDMI is a far better connection method, provides better resolution/framerates, and supports all the audio codecs.)

The lack of OSD menuing seems to indicate the video output is simply not getting to the TV. Can you check with another video device, or connect directly to the TV using an HDMI cable, even if it means you have to lug the 808 closer to the TV to experiment?

I would suspect that the 808 simply does not recognize your HDMI->Cat5->HDMI->TV signal path as a valid video display, and is surpressing the video out. Can you try a different HDMI source to connect to the HDMI->Cat 5 converter, like re-connecting the BD player directly? Maybe something broke or got disconnected.

Dunno what else to suggest until you can eliminate some/all of the above possibilities.

shinksma
post #1534 of 1814
Thank you Shinksma for your reply. I had seen many posts from you on this site so I was hoping you would answer. I'm sure you can probably tell that I am a novice here, so stick with me if I sound like I don't know what I'm doing, because I don't.

No, I have not enabled the upconversion from component to HDMI. I assumed I needed the on screen menus to do so and since there was no signal on my TV I didn't explore farther. Is there a way of doing this without the on screen menus?

I used the component cable as a temporary measure because I used the only HDMI cable I had at the time between the 808 and the converter. I figured the component would work initially until I get new HDMI cables for everything else.

Even if I set the component to HDMI upconversion somehow, I think you are correct that there is a recognition problem with the Onkyo and the multi-layer way I am trying to transmit the HDMI signal to the TV. I know the CAT5+Converter set up works, because after I had no success with the 808 I re-connected the BD player through the same lines and it all worked. Just don't know why the Onkyo does not recognize it.

I did not lug the 808 to the TV area to connect directly, since all the other cables were already hooked up before I powered everything up. I will try to do so as you suggested, or see if I can buy a long enough HDMI cable to temporarily connect to the TV and make sure the 808 at least recognizes the TV.

This could not be a long term solution though, since as I mentioned before the rack and all of the components are in a closet some distance away from the TV, and all of the cables are already running through the walls.

Anyway, thank you again for your suggestions. I really appreciate it. Please let me know if something else comes up in your mind. Thank you again.
post #1535 of 1814
Quote:
Originally Posted by Ebihoo View Post

I know the CAT5+Converter set up works, because after I had no success with the 808 I re-connected the BD player through the same lines and it all worked. Just don't know why the Onkyo does not recognize it.

You need 1.3c hdmi cable for 3D playback. 1.4 for intranet hookup. If you're routing through CAT5 cables, doesn't that infer that you'd need 1.4 for an intranet hookup?
post #1536 of 1814
Quote:
Originally Posted by litew8 View Post
You need 1.3c hdmi cable for 3D playback. 1.4 for intranet hookup. If you're routing through CAT5 cables, doesn't that infer that you'd need 1.4 for an intranet hookup?
Thanks litew8 for your note. I'm not sure exactly what level HDMI compliance is required for intranet hookup. The particular converter that I used is an Atlona model # AT-HD-SR, which says "HDMI Long Distance Wall Plate Extenders Over CAT5/6 " and "HDMI 1.3B Compliant" on the packaging.

I have also bought a SIIG version of the same converter (model # CB-HM0A), which states "Transmits HDMI audio/video dignal via 2 CAT5e/CAT6 cables" and "Supports HDMI 1.3" on the package.

A 1.4 compliance may very well be required for intranet hookup, as you say, but the standard converters (at least the ones I found) in the market go up to 1.3, so what do I do? Do you know of another version that supports 1.4?

Thanks again for your note. I really appreciate you trying to solve my problem. Please let me know if you think of something else.
post #1537 of 1814
==========================================================
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Please discard my previous comments. Since you are not INPUTING via CAT5/6 source, the entranet (1.4 cables) shouldn't be an issue.

I just now noticed that you're not connecting devices TO the 808 via CAT5/6 source, but rather the audio/video OUT from the 808 is where the problem is. Now, I'm not certain of your predicament - since the audio/video should be hitting the 808 fine from the BD player itself. Exiting the 808 >>> 1.3 HDMI CABLE >>> CONVERTER >>> CAT5/6 >>> WALL PLATE >>> 1.3 HDMI CABLE >>> TV = Sounds straight forward and I'd guess it should work.

What you should probably verify:

Page 44

Component Video Input
If you connect a video component to a component video
input, you must assign that input to an input selector. For
example, if you connect your Blu-ray Disc/DVD player to
COMPONENT VIDEO IN 2, you must assign “IN2” to
the “BD/DVD” input selector.

See page 41 for menu access via the Remote Controller.
You should be able to see the menu options on the front of the reciever.
post #1538 of 1814
Hey Ebihoo,

Since your HDMI->Cat5 converter stuff works fine with the BD player hooked up directly, and you get no video out of the 808, not even an OSD, I suspect Something Is Wrong with the 808's video output. It could be a complete failure, or some kind of set-up issue that has disabled everything, or just that the 808 is not recognizing that a display is connected via that HDMI/Cat5 system.

I really do suggest you try to get you 808 directly connected via HDMI to some kind of display, whether it be your TV or a smaller TV you borrow from a friend. You need to isolate whether the 808 is working fine and is just somehow not compatible with the Cat5 conversion, or whether the 808's video output is cmpletely fried somehow.

shinksma
post #1539 of 1814
Thank you both Shinksma and Litew8. I tried a few other things last night, and here is an update.

I bought an extra long HDMI cable (hence forth known as "ugly cable running through the family room, which the wife started freaking out about") and hooked up the 808 directly to the TV. All worked well and the OSD menus came up. This shows the 808's HDMI output is working fine (not fried, as shinksma feared). I updated the firmware while I was at this stage just to make sure everything is the latest.

The interesting thing is this long HDMI cable is rated at 1.3, with 4.6GB transfer rate, while my other shorter cable that I used to connect the 808 to the Converter is rated at 1.3 with 10GB capacity, whatever these numbers mean.

I hooked up the BD palyer, separately via component and later HDMI, to the 808, and while the long ugly cable was still hooked up, everything worked.

I then disconnected the long cable and re-connected the HDMI outlet from the 808 to the "Converter-CAT5-Converter" set up and got no signal again.

So, I guess it's safe to say that the problem is the converter/CAT 5 set up, but it still does not make sense why it works with the BD player and not with the 808.

Anyway, just wanted to give you guys an update. I have to figure out a long term solution, as I can not have the "ugly cable running through the family room, which the wife started freaking out about" to make my new Onkyo work.

Stay tuned and let me know if you can think of anything else. Thanks again.
post #1540 of 1814
I have the older version of the PS3 (80 gig hard-drive) and a Onkyo TXNR808 receiver. I have the two connected using HDMI but I am not sure which audio setting on the PS3 I should use. Should I be using Liner PCM or Bitstream. I hve a 7.2 set speaker set up.
post #1541 of 1814
I just received my refurb 808. All seems well except that the the front panel fold down door seems a little wonky. It makes a bit of a rattling noise when i open and close it and there is no damping to speak of. When you let go it just drops. Can someone confirm how it is supposed to work?

Andy
post #1542 of 1814
Quote:
Originally Posted by Ebihoo View Post

Stay tuned and let me know if you can think of anything else. Thanks again.

huh, interesting. Try getting a 1.4 cable and see if it magically works. Maybe the 808 does want it since you've got cat cabling - and even if it is on the backend.
post #1543 of 1814
Quote:
Originally Posted by cgeorge View Post

I have the older version of the PS3 (80 gig hard-drive) and a Onkyo TXNR808 receiver. I have the two connected using HDMI but I am not sure which audio setting on the PS3 I should use. Should I be using Liner PCM or Bitstream. I hve a 7.2 set speaker set up.

http://www.avsforum.com/avs-vb/showt...6#post20012876

PCM set on the PS3 means the PS3 processes the Blue-ray and sends it to the 808 to play. Bitstream set on the PS3 means it takes the Blue-ray data and sends it to the 808 to process and play. Either way you set the PS3, you should go into your 808 and set it to "Straight Decode".
http://www.avsforum.com/avs-vb/showt...6#post19797806

Quote:
Originally Posted by dr_optical View Post

I just received my refurb 808. All seems well except that the the front panel fold down door seems a little wonky. It makes a bit of a rattling noise when i open and close it and there is no damping to speak of. When you let go it just drops. Can someone confirm how it is supposed to work?

Andy

There should be a little damping. The very top (closed position) should be tight. When you pull it down, it "rolls" down to open. The noise you are hearing may indicate a problem. I can "feel" the gear, or whatever it is, turning when the door goes down - but it doesn't really make a clicking sound so much.
post #1544 of 1814
Quote:
Originally Posted by litew8 View Post
There should be a little damping. The very top (closed position) should be tight. When you pull it down, it "rolls" down to open. The noise you are hearing may indicate a problem. I can "feel" the gear, or whatever it is, turning when the door goes down - but it doesn't really make a clicking sound so much.
Thanks for the reply. It does appear to be damaged. I don't see any outward damage, but I did notice that the front panel door also does not close completely on the right side.

I guess I just have to decide now if it's worth fussing about. I did get an especially good deal on it.

Andy
post #1545 of 1814
I would wait on the 809. Also uses the hqv vida processor same that the Yamaha Adventage 2000 and up use. First time available at this price point. I skipped the 808 because it uses the Farjoud which my last Yamaha had and I hated it. Could not carry my Pioneers Marvel's jock. The posts about 808's freezing up also concerns me.
Funny, wireless updates are great but they in some cases seem to brick systems. Better to just get something that works as it is.
Anyway pre-ordered an 809 so should be here next week. Retailer selling in Canada for $200 below msrp.
post #1546 of 1814
Quote:
Originally Posted by dr_optical View Post

Thanks for the reply. It does appear to be damaged. I don't see any outward damage, but I did notice that the front panel door also does not close completely on the right side.

I guess I just have to decide now if it's worth fussing about. I did get an especially good deal on it.

Andy

If you like tinkering with things, you can fix it yourself. I opened an 808 once, and it did took quite some time for me to figure out how to get the front panel back. But when you figure it out, its easy. The lock probably got loose.
post #1547 of 1814
I purchased a TX-NR808 in Feb of this year. Initially, it was great; HOWEVER, about a month ago I started having problems with it. The first problem was that on random occassions it wouldn't turn on with the remote. Once on, the remote would control all of the functions. Then, it wouldn't enter standby/shut off, even if I pressed the actual button on the unit. Then, none of the buttons on the receiver would work. Then it started randomly changing inputs. I could unplug the unit, wait a while and it would work for a few hours until everything began again. I did a complete reset of the unit twice. Same problems. Unfortunately, I can't return the unit for a refund, so I'm sending it in to a certified Onkyo repair center (have to pay shipping for this monster). Anyhow, I rather pissed. I have had receivers/amps/preamps/cd players that have lasted ten or more years without any problems. This one made it maybe 4 months. Maybe I'm one of the few that got a lemon, but this kind of problem makes me worry that it will last after repair just until the warranty expires.
post #1548 of 1814
Quote:
Originally Posted by bzaayer View Post

I purchased my 808 about 45 days ago and I love it, however last night it locked up on me. The remote will no longer control the unit and even the controls on the front are frozen. It passes hdmi video and audio from the last source it was using, but I cant change the source, volume or any other function on the unit. I have tried to reset the unit by holding the vcr and power buttons down, but no luck. Does anyone have a recommendation on how to fix this issue?

I have the same problem. Did you ever find a solution. Here was my post:

I purchased a TX-NR808 in Feb of this year. Initially, it was great; HOWEVER, about a month ago I started having problems with it. The first problem was that on random occassions it wouldn't turn on with the remote. Once on, the remote would control all of the functions. Then, it wouldn't enter standby/shut off, even if I pressed the actual button on the unit. Then, none of the buttons on the receiver would work. Then it started randomly changing inputs. I could unplug the unit, wait a while and it would work for a few hours until everything began again. I did a complete reset of the unit twice. Same problems. Unfortunately, I can't return the unit for a refund, so I'm sending it in to a certified Onkyo repair center (have to pay shipping for this monster). Anyhow, I'm rather pissed. I have had receivers/amps/preamps/cd players that have lasted ten or more years without any problems. This one made it maybe 4 months. Maybe I'm one of the few that got a lemon, but this kind of problem makes me worry that it will last after repair just until the warranty expires.
post #1549 of 1814
Check out "Onkyo problem" on Youtube.
post #1550 of 1814
Quote:
Originally Posted by demiller66 View Post

I purchased a TX-NR808 in Feb of this year. Initially, it was great; HOWEVER, about a month ago I started having problems with it. The first problem was that on random occassions it wouldn't turn on with the remote. Once on, the remote would control all of the functions. Then, it wouldn't enter standby/shut off, even if I pressed the actual button on the unit. Then, none of the buttons on the receiver would work. Then it started randomly changing inputs. I could unplug the unit, wait a while and it would work for a few hours until everything began again. I did a complete reset of the unit twice. Same problems. Unfortunately, I can't return the unit for a refund, so I'm sending it in to a certified Onkyo repair center (have to pay shipping for this monster). Anyhow, I rather pissed. I have had receivers/amps/preamps/cd players that have lasted ten or more years without any problems. This one made it maybe 4 months. Maybe I'm one of the few that got a lemon, but this kind of problem makes me worry that it will last after repair just until the warranty expires.

That was my worry too. And the big possibility that it will reoccur. So instead of shelling out dimes and waiting for like forever with service centers, I took the risk of checking it out myself. And true, it has oxidation, that seems to ground the data cable pins causing all kinds of hell. Remote not working randomly, audio cycling... etc.

I cleaned it myself with a Contact Cleaner i bought from an auto shop. Seems to lessen the problem with the remote.
post #1551 of 1814
Quote:
Originally Posted by Mr. Burns View Post

That was my worry too. And the big possibility that it will reoccur. So instead of shelling out dimes and waiting for like forever with service centers, I took the risk of checking it out myself. And true, it has oxidation, that seems to ground the data cable pins causing all kinds of hell. Remote not working randomly, audio cycling... etc.

I cleaned it myself with a Contact Cleaner i bought from an auto shop. Seems to lessen the problem with the remote.

Haven't watched the video yet, but won' t that void the warranty, unless they are external?
post #1552 of 1814
I had the same problem mine is at repair now. Its been there 3 weeks and still havent looked at it. It just sucks its going to be at repair just as long as i have owned it. This probably will be my last onkyo product
post #1553 of 1814
Quote:
Originally Posted by demiller66 View Post

Haven't watched the video yet, but won' t that void the warranty, unless they are external?

Yeah it will void the warranty. It has no warranty outside US anyway. Unless, I want to spend a fortune shipping it back to US.
post #1554 of 1814
Quote:
Originally Posted by kmfd71 View Post

I had the same problem mine is at repair now. Its been there 3 weeks and still havent looked at it. It just sucks its going to be at repair just as long as i have owned it. This probably will be my last onkyo product

Same here, this is my first, and now this will be my last.
post #1555 of 1814
Had an 809 on pre-order. Reading about the issues made me look around some more. Ended up purchasing an Anthem msx300. Not nearly all the techie stuff inside but amazing build quality, runs cool, lots of power (using emotiva xpa5) based on true ratings.
Check them out if you decide to change. Upscaler is great and the sound is beyond anything I have ever heard. Deep and very detailed bas mixed with amazing detail and I have not even run the arc setup yet.
Seems like adding technology to compete with the mid market segment means cutting back on the actually quality of the units and components to still make a profit.
post #1556 of 1814
i'm thinking of getting the xpa-3 to power up my monitors 70's and cs2... What do you guys think?
post #1557 of 1814
Good call. At least for me it added more depth and detail.
post #1558 of 1814
Guys, a quick question to get some random opinions: In your opinion, is the NR1008 worth say, $175 more than the NR808? I'm not really up on these, but I've narrowed my new AVR search down to a couple of Onkyo units, and it appears that the main difference is the extra pre-outs for front heights? And do you even consider this to be meaningful over still have spkr connections for the heights on the 808? Any other significant differences and/or comments welcomed. TIA!
post #1559 of 1814
Quote:
Originally Posted by demiller66 View Post

I purchased a TX-NR808 in Feb of this year. Initially, it was great; HOWEVER, about a month ago I started having problems with it. The first problem was that on random occassions it wouldn't turn on with the remote. Once on, the remote would control all of the functions. Then, it wouldn't enter standby/shut off, even if I pressed the actual button on the unit. Then, none of the buttons on the receiver would work. Then it started randomly changing inputs. I could unplug the unit, wait a while and it would work for a few hours until everything began again. I did a complete reset of the unit twice. Same problems. Unfortunately, I can't return the unit for a refund, so I'm sending it in to a certified Onkyo repair center (have to pay shipping for this monster). Anyhow, I rather pissed. I have had receivers/amps/preamps/cd players that have lasted ten or more years without any problems. This one made it maybe 4 months. Maybe I'm one of the few that got a lemon, but this kind of problem makes me worry that it will last after repair just until the warranty expires.

i unplugged mine from the wall for 12+ hours and it worked fine for a month but is now playing up again so its currently unplugged again. i have a service centre willing to look at it but as it will be unplugged when i take it there im worried it will work for them and they''ll charge me and give it back the same.
post #1560 of 1814
Quote:
Originally Posted by rezn0r View Post

i unplugged mine from the wall for 12+ hours and it worked fine for a month but is now playing up again so its currently unplugged again. i have a service centre willing to look at it but as it will be unplugged when i take it there im worried it will work for them and they''ll charge me and give it back the same.

That is one of my worries too, because the problem is so erratic. I hate going back and forth to the service center.
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