The "Official" Onkyo TX-NR808 Thread - Page 53

Can you use a UPS to keep power to the amp while driving it to the service center? (Power to the amp, but the amp not powered up)

Anyone?

I wonder if this is something new Onkyo is using in their components? I bought their latest carousel DVD player a few years back and it exhibited the same behavior. It would work great for weeks and then it would start behaving erratically. I couldn't open the tray, etc. I'd unplug it for a day or more and it would be fine. But I had to do this repeatedly. It now is stored under my bed.

probably could but ive just got a crappy ups (i used to power my ps3 during the 24 hr races in gt5) which wont b enough. onkyo 808 is 7.5A and service centre is approx 30 mins away. the 808 wont stay in standby when its not working.

my ups http://ritmotech.com.au/satotech/pro...c8ddb10f323fd8

having been left it off it has been fine all night so far.

This is my problem as well except I have to send mine to Michigan for service. I would think that this must be a known problem by now but I'd hate to pack it up, ship it via UPS, and then get it back and have it work for awhile and then revert back to the same old problems. I unplugged mine for a few days just to see how long it would take to start acting up again and I believe it was on the third day. First the remote problems then total lock up. Oh well, not sure what I'm going to do yet--but I'm happy with my Marantz 6005.

Well folks, the problem is solved. I tried all sorts of things and the problem was finally diagnosed by a friend of mine. He simply said: "the HMDI oulet on the Onkyo is PASSIVE", where as on the BD player it is powered. What I understood that statement to mean was that the Onkyo's outlet basically does not have enough juice to send the signal through the converter (which was also passive) over to the TV. So, I got another converter that has it's own power supply and it worked. Who said money doesn't solve all problems.

The first converter cost me $80. The new one is a cool $200. It is a SIIG, model # CE-HM0052-S1, which also has an IR extender functionality. Too bad I had already set up a Niles IR receiver/transmitter for my component compartment.

The system is all hooked up the way I want and I have both sound and video. I still have not had a chance to calibrate the speakers properly, but it works for now.

So, thanks again for your assistance in trying to solve this problem for me. Hopefully this post will help someone else who may come across this issue. Take care.

A question about the 12v triggers,

I would like to use the Zone 3 trigger to tell my APC S15 to turn on an outlet that powers my cooling fans. How do I do this? Particularly how do I do this without disabling the outlet for my receiver? (it's plugged into the high power delay 2 outlet)

Good to hear. Though your explanation sounds odd. Not sure your friend is correct, entirely.

"Q. What is the difference between Active HDMI and Passive HDMI?
There is no active or passive HDMI in the test specification. These terms apply to cables.
Active cables have built-in electronics to enable long cable runs, and typically these cables require a power supply.
These cables use active electronics to help push the signal farther than typical passive cables."
http://www.hdmi.org/learningcenter/kb.aspx?c=7#113

Also see:
http://www.hdmi.org/installers/longcablelengths.aspx


You probably could have saved yourself a lot of money.

http://www.maximumtech.com/hdmi-cabl...should-you-buy

Amazon
http://www.amazon.com/PNY-Active-Hig...5309451&sr=8-6
.

Hello, I am new to this forum and do not own an Onkyo at the present time, but am considering the new 809. I was wondering if the following is true with the 808, and hopefully with the 809(some of the early posts on this forum indicate this to be the case, but just want to verify the following)-if you are listening to Pandora or an internet radio station in the main zone, will that signal be sent to speakers hooked up to zone 2 (powered, not pre-outs)? The 809 manual states that zone 2 will only take an analog signal; what kind of signal is the internet radio, Pandora, Slacker, etc?
Also, I posted on the 809 forum asking about a comparison between other brands sound quality and reliability v Onkyo, if anybody would like to share that info, it would be greatly appreciated.
I haven't owned an Onkyo for about 10 years, currently using an older Yamaha.
Thank you

I brought mine into the shop on Saturday. They called me this afternoon saying it was fixed. I asked a few questions regarding what they did. I was told that "they replaced some connectors." When I asked which connectors, I was given an "I'm not sure and the tech isn't in." "Well," I asked, "do you know how long they tested it." "Um, they got the parts in this morning, so they worked on it today and tested it for a few hours."

After hearing this, I told them that I wanted a tech to call me in the morning with more specifics and that I wanted them to test it for a longer period of time, as the problem was sporadic and I didn't want to have to pay to ship it back if they hadn't actually fixed it.

I'll keep you informed.

Sounds great, but it seems that there are a lot of lemons out there. See my posts above.

Yes, the Internet Audio will stream to Zone 2 powered by the reciever's built in amps to that zone.

I have a Onkyo TXNR-808 receiver. I am going to use my 2nd sub output for my outdoor speakers powered w/ my Zone 2 output.

My question is, when I use my Preout on my Sub 2, that volume is controlled w/ the volume in ZOne 1. Is there a way to tell the receiver to have that sub 2 signal for my Zone 2? Reason I ask is sometimes when I listen outside (Zone 2), I don't even have my Zone 1 on...but if the sub is designated in my Zone 1, then I have to have my zone 1 on AND it would HAVE to be on the same input (CD/TUNER) as my zone 2 as well.

I couldn't find this addressed in the manual, so just making sure I am not missing something.

AFAIK, the two subwoofer outputs are really just one signal split internally in the AVR for Zone 1 - it is a connection convenience for dual subwoofers.

The higher-level models (1008, maybe, certainly the 3008/5008) have dual SW outputs that can be EQed/leveled/distanced separately, but still are associated with Zone 1.

That's why Zone 2/3 are stereo analog only, with no bass management controls.

Sorry, again, AFAIK,

shinksma

That's what I thought....was just HOPING.

Thanks for the reply.

Just got around to testing out the Zone2 speakers. Took awhile to figure out that I couldn't send digital stuff there directly. Going to use the streaming capabilities of the receiver in conjunction with my NAS which it sees and plays files fine. Will the receiver support playlist files? If so, what type? What would you recommend to create them?

Also, started trying different connections to send an analog output signal to an analog input, but still haven't figured it out. Was going to use the PC or GAME RCA inputs, but can't seem to get it to work. Tried the VCR RCA outputs and the MAIN L R RCA outputs. What is everyone else doing?

thanks!

Yeah, let them test it, if possible, for a few days. I also brought mine on a local onkyo service center, because the problem came out again. I called them and they said that the technician made some soldering that seemed to fix the issue. But they are still on the process of continuous testing because when the unit have been used for longer periods, it gets unresponsive. They informed me that they requested the diagram from Onkyo to diagnose the problem more accurately. It seems this is the first time they are fixing this model, and they don't have the service manual yet.

So now, I will wait for their call, and hopefully the news will be good.

I just spoke with the tech at my service center. He told me that Onkyo is in fact aware of this issue and that they have a service bulletin for it. Apparently, there is a connection between one of the blocks and the processor, a chemical used causes corrosion in some of the pins in the connectors. This occurs on different pins and depending on the pins causes different problems, including all of the ones we are experiencing. Since my tech barely spoke English, he didn't clearly answer the question "how do I know that this won't occur again if it is something used within the material that causes corrosion." My only hope at this point is that if it does occur, that onkyo will have to admit that it is a true product defect and will have to replace the unit regardless of whether the warranty has expired.

Just got my 808 about 10 days ago. I am thrilled with it.
I have read all 53 pages of this thread over the last week or so.
I do have a few questions about some things that I am now confused about.

An easy one first.

All my connections are via HDMI.

Do I understand this correctly?

I should set my 808 to "Straight Decode" (for Blu-ray) for True HD and DTS HD MA audio regardless of whether I am doing the decoding via the BDP or the 808.
Right now I am having the 808 do the audio decoding (I think), but I would like to try it with the BDP decoding audio to see the difference.

If I am wrong about this, please set me straight.

What is to consensus about audio decoding. Does one component tend to do a better job than the other?


One other question at this point.

I have my 808 conversion set to "Through". The native resolution of my HDTV is 1080p. I've tried setting my 808 to both "Through" and "1080p", but haven't been able to see any difference.

Why would I choose one over the other (Through vs 1080p). Which is typically recommended. I have seen both recommended here, but for different reasons.

Thanks to everyone for all the other answers you have provided in this thread.

Spott

In terms of Audio decoding I have always let me receiver do it. I have found that unless your spending big bucks the audio decoder in the receiver is usually higher quality components.

In terms of Through vs XXX, set it to Through. If you have it on any other setting you are not bypassing the video processing the receiver does. I definitely noticed a difference on mine when I don't set it to through. The picture becomes less sharp. Maybe it's the size of my TV that makes it obvious. The video processing on the receiver is a weak point IMO on this receiver. Through allows the video signal to pass cleanly through and unprocessed.

Newbie poster here. I purchase a TXNR808 from Crutchfield around Christmas time. After setting it up, an output transistor for the right rear channel blew ... flames and smoke shot out of the receiver. I immediately called Crutchfield and they sent me out a new one. The second one worked fine for a while and then the problems started. 1) It would not recognize an iPod in the USB port (I tried a few differenet iPods). 2) the Network kept saying 'initializing'...Only after unplugging and plugging in the network cable to my router did the initiallizing work. Then I could finally perform a Firmware update which didn't help. 3) The remote stopped operating the receiver. THought it was the remote but the tech support at Critchfield took me through a test and it turned out to be something in the receiver. 4) Out of the blue, the unit would turn on and seem to go through some kind of self test where it would run through all the functions and modes ... couldn't even turn the damn thing off. SOOOO, needless to say I called Crutchfield and they were going to give me a credit for what I paid ($699) towards a different unit. Problem is I didn't really like the others out there .... the closest I found around that price was the Marantz 6005 but it didn't have the power, features I wanted and it troubled me that it only weighed 26lbs while the 808 weighed over 40. While on the phone with Crutchfield, my sales guy escalated things and it turns out that Onkyo has admitted a manufacture defect in mine and is providing me with the replacement model ... TXNR809 ... Hopefully Onkyo has licked it's wounds with all the issues they have been having and cleaned up their act ... I'm counting on this one being flawless, but I'm not holding my breath. If not, I'm going to buy the Denon 3312CI

.

Thanks litew8 and DarenG.

You're welcome. Here's a snippet from the 808 manual:

"For optimal video performance, THX recommends that video signals pass through the system without upconversion (e.g., component video input through to component video output). To by-pass video upconversion in the AV receiver, simultaneously press the VCR/DVR and RETURN on the AV receiver. While continuing to hold down the VCR/DVR, press RETURN to toggle until Skip appears on the display. Release both buttons. To use the video upconversion in the AV receiver, repeat the above process until Use appears on the display and release the buttons."

Seems like there are too many people with similar issues regarding Onkyo recievers of a certain (recent) generation - flipping out or not responsive. I had read that someone suggested that the issues is corrosion on the connectors to the processor (or something). And that maybe that corrosion is occuring because a ship was stranded at sea for weeks (with electronics inventory from numerous manufacturers). A long time at sea (salty air) and electronics - not a good combination. Then I found this thread -

The "OFFICAL" Onkyo RC270, NR708,NR808, NR1008, NR5008, Integra 80.2 Failure Thread
http://www.avsforum.com/avs-vb/showthread.php?t=1339186


.

This is just created by some people with high level of imagination...

The problem really is substandard components used.

Looks like it's turning up i was right, the connector pins are somewhat getting grounded causing the unit to go haywire.

I spoke also to the tech on the service center, and he said that he is waiting for the problem to reoccur, because its erratic. He said that he resoldered a board or something. I suggested to contact Onkyo about the problem because this seems to be a common problem with this new line.

You're right, Onkyo should replace all the defective parts without cost to the customer regardless if it is warranty covered or not. This is their fault.

haha I think you might be right. The comments I had read about the ship stranded at sea for weeks was in another thread, unrelated to the thread I linked to. I read elsewhere, Onkyo has a service bulletin issued for it (also previously posted by demiller66 in this thread).

I had read somewhere, though can't confirm it, that the circuit boards were cleaned with some sort of acid wash - of which left residue causing the problems. Yet another comment I had read stated that the wires used were defective, or as you said, crap - causing corrosion, somehow. lol If it truly is corrosion causing the issue - there has to be something (an element) prompting the action to occur.

The thread I linked to is an attempt to compile similar issues by different people.
Maybe a class action law suit will follow.

Man - I hope this is just a fluke. I really like this receiver... I'll be watching what happens with you guys... Thanks for posting all the information.

From what I have read, there are many MANY frustrated and disatisfied Onkyo owners because of not only the unresponsiveness from the remote/front panel on unit and the unit randomly running through all the sources uncontrollably but there are isssues with the network connectivity and USB unresponsiveness. These are not isolated issues, this seems to be a broad range general problem effecting a large percentage of purchasers. People are paying big money for some of these units and it is simply horrible QC on the part of Onkyo. I can only hope that this does not speak to the integrity of the company on whole. Hopefully they have corrected the issues so that future units do not fail like so many others did.

As far as taking units to authorized service centers for repairs, it sounds like people are waiting weeks and months for their units to be 'repaired' and upon getting them back, they 'work' for varying lengths of time ranging from a day to a few weeks and the problems reappear. Further frustration and completely UNACCEPTABLE. I'm thankful that Crutchfield has been so helpful and has offered to replace my 808 with an 809 (despit having to box it back up and ship it back to them ... on their dime). I will continue to buy from Crutchfield because their customer service is top notch.