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The "Official" Onkyo TX-NR808 Thread - Page 60

post #1771 of 1815
Quote:
Originally Posted by jw367 View Post

Hey Netsurfer,

The exact same thing happened to me with my receiver just today. Like you I purchased my 808 in August of 2010....about 4 months after the warranty is over it suddenly has no sound. I also noticed I can't access any Network functions (Server, USB, etc) and when I look at the Firmware option under the Setup it is greyed out. Are you having the same problem? Let me know if you find out anything as will I through this post. I plan on calling Onyko during their support hours tomorrow.

Thanks.

Hi jw and netsurferi got the exact same thing today aswell.... bought my reciver in the middle of july 2010... hmm weird coincidence.
post #1772 of 1815
Hello all. So, I just bought a Turtle Beach X42 Wireless headset. I want to connect the Digitial Optical in from my receiver versus XBOX. My question is can I do this even though I am strictly using HDMI ins for all my video sources? I don't want to impact the quality of my sound or cause the receiver to down mix because I am trying to use the Digital Optical out simultaneously with HDMI.

Can anybody tell if this is possible and how to do it?
post #1773 of 1815
My TX-NR808 is not putting out any sound any more as well. It was working fine last night and this morning nothing.
I've done a reset but that didn't help frown.gif
The Network, Update, and Remote Controll are all greyed out.
I got mine back in April of 2011. I'm glad I'm in the 2 year warranty window but I feel this is systematically weird. Like almost a virus or a hack that someone did. Very strange.
post #1774 of 1815
Quote:
My TX-NR808 is not putting out any sound any more as well. It was working fine last night and this morning nothing.
I've done a reset but that didn't help frown.gif
The Network, Update, and Remote Controll are all greyed out.
I got mine back in April of 2011. I'm glad I'm in the 2 year warranty window but I feel this is systematically weird. Like almost a virus or a hack that someone did. Very strange.

Got exactly the same problem this evening. Only able to send the sound directly through the Onkyo and out through the tv. The Network, Update, and Remote Controll are all greyed out.
What the heck.. eek.gif
post #1775 of 1815
Quote:
Originally Posted by Jorgen Nilsson View Post

Got exactly the same problem this evening. Only able to send the sound directly through the Onkyo and out through the tv. The Network, Update, and Remote Controll are all greyed out.
What the heck.. eek.gif

maybe the firmware is to blame how many of u have updated?
post #1776 of 1815
Quote:
maybe the firmware is to blame how many of u have updated?

I run the latest firmware: Firmware Update TX-NR808 (05-07-2012)
post #1777 of 1815
I also had the "no sound - no network" issue. Turns out it is the HDMI board -- which I'm sure is mentioned many times in this thread. I was out of warranty but Onkyo did a one time "warranty extension" and fixed it for free. I had to bring it to Lincoln Park NJ (which isn't far from me) and took almost 2 weeks to fix.

It is a known issue for them so they are pretty much extending the warranty for anyone with this receiver having similar problems.
post #1778 of 1815
Call Onkyo -- it is the HDMI board.
post #1779 of 1815
Same "No sound" problem on any source as you guys after the warranty expired in February(of course). Network was also lost (greyed out in the setup screen). I updated the firmware a few weeks ago. Gonna try that secret extended warranty but I expect that I have to get through customs (I am in Canada) for repairs. It might not be worth the trouble and shipping cost
I dont know if its the HDMI board because it does not work on radio input (no HDMI) and of course network radio. I did not try the turntable input.
post #1780 of 1815
Quote:
Originally Posted by madangelo View Post

I also had the "no sound - no network" issue. Turns out it is the HDMI board -- which I'm sure is mentioned many times in this thread. I was out of warranty but Onkyo did a one time "warranty extension" and fixed it for free. I had to bring it to Lincoln Park NJ (which isn't far from me) and took almost 2 weeks to fix.

It is a known issue for them so they are pretty much extending the warranty for anyone with this receiver having similar problems.

Ugh, I just got hit with the same problem. How is it possible that so many of us are having this problem right after the warranty expires?
post #1781 of 1815
My 808 just went silent too..Comes on fine, looks like it will work...But nothing..I do have an extended warranty. Can't wait to see how this goes....I also have the "no network" issue. It's greyed out on the options screen.
post #1782 of 1815
Bought in 2010 btw.
post #1783 of 1815
Trying to figure out if I'm in the same situation. NR808. Recently stopped sending sound out of the main speakers. However, Zone2 works just fine. Everything "looks" like it should be working. I have yet to try a real reset (I only momentarily unplugged the unit... need to do an extended unplug and whatever else it takes to do a real reset). So, would this possibly be the same "HDMI board" issue, even if sound still works on Zone 2?

Bryan
post #1784 of 1815
Uugghhhh.

I too lost all sound.

Video is fine. Sound is gone.

Really, really annoying.
post #1785 of 1815
I got the out of warranty one time extension and it is being repaired. The ONKYO forum board has the reference e-mail info to process the issue.
post #1786 of 1815
In regards to this HDMI sound issue, does anyone know whether replacing the capacitors on the HDMI board will fix this ? I would rather do that than have to ship it back and wait many weeks.
post #1787 of 1815
I have had a refurbed model for over a year now. For some reason, when I try to do my speaker auto-setup, it always fails on the front left speaker. The speaker sounds fine to me. Has anybody else run into this?
post #1788 of 1815
I just started having issues with my TX-NR808, purchased in early 2011. The HDMI is becoming unstable, but the most prevalent issue is that the listening modes are not working and the LED display indicates that "TV Sp On" suggesting the use of internal speakers on my Samsung LED display. I checked these settings as I have never used the internal speakers and they are still disabled. I seem to be stuck using front L and front R and no other source can get past this issue. I am using the most recent firmware (updated only a few weeks ago) as I was attempting to trouble shoot my growing HDMI instability.

Has anyone else experienced this issue?
post #1789 of 1815
Hello AVS Veterans and Experts - My very first post because I have run into an unusual problem with my Onkyo 808 which is about two years old and has worked well since I purchased it. For some odd reason when I adjust the volume with the supplied remote, I can never go above level 85 (I mean the on screen level that is displayed from the 808). I have tried adjusting or turning off every damn intelli-volume thingy ma jig in settings. I even called Onkyo and they could not tell me (go figure). It has been this way since the day I opened the box. Does anyone have any idea why I cant crank my volume up to (I assume) a level 100?

Thanks

(This level 85 ceiling is in place whether I use my PS3 by HDMI, or my Direct TV box by HDMI, or Netflix (over the PS3) or any other damn connection. Hence, I am assuming it is being imposed by the receiver itself. Also, to help out, the receiver is connected to a not too expensive Onkyo 7.1 speaker setup and the receiver does have the latest 2012 summer firmware.)
post #1790 of 1815
Hi guys,

Can anyone tell me how to connect my Sennheiser RS220 wireless headphone to the Onkyo 808?

I see no digital outs only ins. The only outs I see are the monitor out en de HDMI out main and sub.

Does a converter exists that converts signal from HDMI to coax digital?

Any help will be much appreciated
post #1791 of 1815
Keep in mind the RS-220 can only receive an uncompressed PCM 2.0 audio signal (ie. no DD/DTS 5.1), although the following converter should meet your requirement.

http://www.monoprice.com/products/product.asp?c_id=101&cp_id=10110&cs_id=1011002&p_id=5557&seq=1&format=3#specification
post #1792 of 1815
Thanks jdsmoothie,

I will have a look into it.
post #1793 of 1815
Has anyone had their unit repaired for the no audio issue yet and what was the resolution. We had a hellatious thunderstorm last night and lost power, I have an APC protection unit but apparently something is wrong as I have no audio
When I plug in the audyssey mic it won't accept the enter command with either the remote or on the faceplate. It just keeps reading press enter for "next" their are also no speakers indicated on the display. I found this forum doing a random search through Onkyo's forum. My unit is an 805 mdl
post #1794 of 1815
You might want to try the NR818 forum, this one doesn't have much traffic anymore. I don't have any experience with this issue, so I'm unable to help. Hope you find the answer you need.
post #1795 of 1815
thanks
post #1796 of 1815
I had the same thing happen to me on my TX-NR808 a short while after applying latest firmware update - no sound, greyed out network, no usb, no server, etc. Onkyo South Africa will not recognise this as a warranty issue. Is there a possibility of re-applying old firmware to resolve issue? Is old firmware available somewhere to be applied via USB?

Appreciate any help.
post #1797 of 1815
I read up a bit more on this issue:

http://onkyoproductsupport.forumotion.com/t463-tx-nr807-no-audio-on-start-up

It appears to be a well known and widespread issue on the TX-NR808s. It is hardware related, which I won't be able to resolve by rolling back my firmware. Guess I'm sitting with a brick...
post #1798 of 1815
I believe there was a fix posted somewhere within this forum, but I'm not sure. I will look and see if I can find it.
post #1799 of 1815
See post 1785 on this page. This member was able to get an out of warranty repair, so I would PM them to see what they did. You may just need to keep shaking the trees until they repair it.
post #1800 of 1815
Thanks for advice.
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