Originally Posted by Tom the Piddler
I did not find their wanting to send a flash drive complicated or unfriendly. But I agree, when the time comes for a hardware update, they could post it on their 3's support website for downloading with instructions on how to install it. They might just do it.
But not everybody, who isn't on an Ethernet connected TV, has a flash drive and/or the knowledge to format to Vizio's specs, download it to their computer and then install it on a flash drive. Maybe some do not even have an internet connection.
If Vizio does make a hardware update available via flash drive, I think that says a lot about wanting to make sure their non Ethernet customers have a successful update. It's a lot less complicated and less expensive than sending out a service tech to do a hardware upgrade.
Time will tell...
Time will tell them to get online, at least for an hour or so.
This is an "internet TV", the only reasons you need firmware upgrades is to update the VIA apps or fix other "software" problems. The first wave of TVs have only reported 1 possible firmware glitch not limited to the apps, the reboots.
It provides a wireless and hard wired connection, its not that hard to at least
give it temporary access. A lot easier than fumbling around with the service port I imagine. Wifi is as common as dirt, ethernet cables go far and cellphones with hotspot apps are all the rage.
If it is "too hard" to put it online for a bit, why did they buy an internet TV in the first place? For those 3 people, I'm sure something will get worked out by customer support, worst case they send a tech out under warranty service. Nobody on this forum should really care since theirs is online, or they bought the wrong tv...
The built in apps are basically useless without internet anyways.