Official Vizio XVT3SV Series NO PRICE or Coupon talk - Page 156

My problem too, is that the tv won't be able to receive any more updates since I had to disable network connectability on it. It keeps going through the random reboot when I allowed it to connect (see my posts in the RVR thread).

I've noticed a weird stuttery, herky jerky motion to video at times as well since the lastest firmware upgrade. I haven't been able to get it to do it when I want but it has happened with multiple sources. If I could actually get it to duplicate consistently I would be contacting Vizio but I can't.

You are not alone. Ever since the last firmware update it happens to me with Blu-ray playback, Netflix, and Hulu Plus. Vizio needs to know about this.

Add another who is seeing some stuttering after the update. I see it on directv at times, and I think it was there a few times while watching 50/50 on blu ray last night. I definitely never noticed it before so it seems like the update may have caused the issue.

Do all of you have firmware # C7.0.1.0-S ?? I assume you do....

Both of my sets updated to that a while back(XVT323SV & XVT3D474SV) and neither have shown any stuttering regardless of source. The 32" did shut down and reboot twice within a day of the update, but it hasn't happened in the last month.

Vizio needs to told! Other than 8traxrule, has anyone contacted them?

I'll chime in that after over a year of more than satisfactory performance, the update has caused the jittery, random stuttering performance for me as well....I've tested on several sources and have the same result on all. It is intermittent as far as I can tell...I'm not spending a lot of time testing every possible variable, but have put a lot of time into changing settings to see what can be done. I cannot seem to change anything that will bring the picture back to the pre-firmware update state. For some reason 1080i is especially noticeable.

I have the same stuttering issue with my XVT473s since the firmware. We all need to hit up Vizio hard on facebook/online/chat/phone whatever!

I just sent an email telling them about this issue, and then asked if there was any way I could roll my firmware back to see if that would fix the stuttering problem. I am going to do a bit more testing before i actually call them.

I *may* have encountered some of this same stuttering issue, but it's hard to pin down as a TV problem since I'm also tweaking a new streaming video setup.

Is there a good post here that describes the issue in detail? What I have experienced is video that freezes while audio continues for a few seconds before the video "catches up" - but again, this could be an issue with my streaming setup, not the TV.

I have had the video freeze up for a few seconds and the sound continue on my 554. This just started within the past month.

I hate to say it, but while watching the Return of the Jedi BD, I had motion problems. So now I am having issues with Blu-ray disks too. I turned on smooth motion which helped to some degree. The tv (552) is out of warranty now. It stinks though, that something as simple as an update can royally screw up a perfectly functioning television.

I have had zero stuttering issues with my 323.

I do not say that lightly, and not to compound anyone's pain; I say it because all of my HD connections are currently component (other than iPad).

So, it might be interesting or even fruitful to see if we can isolate the stuttering problem to HDMI. That might narrow their focus, and it might give those suffering a workaround.

(just tryin' to help)

I now have it on every input.

I'm counting my blessings on my 552 - no problems.

Hello all, I contacted Vizio about my XVT473SV Stuttering , twitchy , weird motion video issues. They said it was first they heard, so we def need to put the press on. After IM Chat and calls I did not really get anywhere yet.

The stuttering, twitchy, weird motion video issues continue.

The had me do a soft memory clear then a memory clear through the service menu. If you want to try here are the instructions:

hit input and go to a blank/non-used input, wait till no signal, then hit input and 2489 in quick order. Then nav to setup and select to clean storage. Then turn off, unplug, and hold power button on TV for 30 secs.

Good luck.

I think the only way we ill get this resolved is if we band together.

Thanks

After the last firmware update, I can't figure out how to delete an APP. It only allows me to move its position. Has anyone figured out how to do it on this new interface?

You should also send them a link to this thread for more evidence! I know I would be raising hell if either of my sets were acting up after an update! I'm fed up with updates breaking stuff, the whole Skyrim ordeal made me insane!

Someone must be telling the reps to always say that they haven't heard of any other instances of a problem. I swear they've said that every time I've contacted them about something (this and the not-so-smart dimming.)

I just watched "The Hangover" on Blu-Ray, unrated version letting it play straight through and it went into 'stuttering mode' twice. First was when they're showing kids how to use the stun gun and it went on for several scenes after that then went back to normal, then started again during the drive home where the guy drives up and throws them suits, and that continued until the end credits which appeared to scroll normally. Going back to these scenes duplicated the problem, and pausing and re-starting caused the TV to go back to normal. There must be some sort of motion that is flagging the TV to do this. Someone is supposed to be contacting me this week for a service call, not sure what they're going to do but I'll be able to use this movie to show the problem and see if it's been fixed.

Can any of you get video examples of the stuttering/video and post the links here? Vizio is asking for examples to be sent to them and I do not have the ability to take/send.

Thanks

I'm not sure if it would be possible to capture the effect on camera, especially for video posted on the internet. I've never seen internet video be able to handle 30 frames per second anyways. The best bet is to keep looking for points on easily-available discs which trigger this behavior so that hopefully someone at the company can get ahold of that disc and duplicate the effect there.

It also appears that the CEC settings have a bug. I can't get the CEC device control on/off setting to stick to off during a power-off, power-on cycle on my xvt 553. Can anyone else confirm this problem?

This problem means that my harmony remote and the xvt553 both power on my attached pioneer receiver. This leads to random states where once the sequence is complete the receiver may be on or off. I used to set the cec setting in the vizio to off to avoid this. It no longer works.

Thanks

I'm not sure if I'm seeing the same as the rest of you. The stuttering I'm seeing is almost like a drop in frames-per-second that you'd get playing a complex game. The video doesn't break up or anything, but the motion just isn't as fluid as I'd expect.

Is that what others are seeing? Or, do you get actual pauses or breaks in the video?

No pauses on mine, just odd-looking motion. Some movies have scenes like that on purpose, which is why I wasn't sure if it was a malfunction right away. You can tell it is though if you watch something you've already seen many times before, or can pause and re-play to see the effect go away. I'll try to post movies I've seen it on- latest was "Hangover Part 2" on Blu-Ray, happened only once during a straight play-through but is repeatable. Happens roughly from 14 to 25 minutes in- when they go to the airport there's a slow-motion shot then the weird motion on the TV gets triggered for about 10 minutes until a scene where they're by an elevator at the party then the motion goes back to normal for the rest of the movie. There's something early on that's triggering the TV, since if you skip too far past the airport scene the TV will behave normally.

If anyone else notices this on a specific movie, please mention it here and I will check it out on my system if I have it. (Please specify format, though again I've seen this happen on laserdiscs too which of course are analog.)

Just got an email from Vizio saying I need to call a different number since I have the warranty, so will do that ASAP.

You are correct. This is exactly what I see as well. Just used "stuttering" for a lack of a better word. Just funky/non-fluid motion. I called Vizio again. I think we all need to continue to keep bugging them about this so they know its an issue. I think the problem is that someone without a keen eye my not notice or know that it is the TV.

Didn't have time to call today, but I found yet ANOTHER problem- when playing PAL DVDs, they somehow force the TV into smooth motion! This was on my modified Toshiba HD-A30 HD-DVD player. It sends out PAL natively through its HDMI output, which my TV can display usually at the right frame rate but not this time. I know PAL film transfers are sped up a bit, but they haven't looked like video before.

Anyone else who's been having this problem should check any PAL DVDs if they have them.

I have the same problem. I would describe it as fuzzy choppiness. My TV looks like sharpness is lost and the same can be said about motion while this is happening.
I can stop his problem by hitting the menu button. This seems to reset whatever the problem is until it starts again, which is pretty frequently.
It barely happens at all with the smooth motion is set to low.
This seems to have started recently.
I get hdtv signal by antenna if it matters.



I have a 473 which is out of warranty so if this isn't some weird firmware problem I will have to get it fixed eventually.
If anyone could shed some light on how much this will cost to fix, that would be great.
Thanks in advance.

I started a new thread yesterday about the motion problem, so please re-post your problem there to keep the thread on top and hopefully get the attention of the people responsible. You shouldn't have to pay to fix something that was the result of a firmware update sent by the company- they could've done it just to sell more warranties! After this experience, whatever TV I get next likely won't have any internet apps unless it can have firmware manually applied to it. I'd be better off with a TV with no internet connection and using a Roku box or something for the internet stuff. Besides, those are easier to replace once they get obsolete.

I've had my 553 disconnected from the internet for the past 3 months, I don't use the apps so I guess I'll keep it that way after reading about the latest FW. I have media players I use for media and internet. Although, my brother has the same set and his updated a while back and he said he hasn't had any problems.

I don't understand Vizio with their FW. Users should be able to update if and when they want and be able to go back if there is a problem.

And for them to make someone prove they are still in warranty for a FW update is unbelievable.

This is the same as what I am getting. It happens while watching HD cable, mkv playback from a WDTV and bluray on a ps3. I can make it stop by pausing and restarting the video. It is really annoying

When is this supposed to release? I am close to pulling the trigger on a new set, however if the release for this set is close I might as well wait. The specs on this HDTV look very promissing.