Originally Posted by TomCat
It sounds like your problem may not be very universal, and that you may just have a lemon. If you are not the only one, the subset of folks with this problem is apparently small or they would by now have a mature targeted plan for dealing with it. It is beginning to sound like as far as they are concerned, you may be patient zero.
There are a lot of things that can cause video to stutter, but most of them are in compression, delivery, decoding, etc., and rarely are in the TV itself, although it seems this problem is definitely in the TV since it is doing it on virtually all inputs.
When you send video via HDMI that video is already decoded and no longer compressed. All the TV needs to do with that is DAC it and display it, essentially. IOW there are no CPU-heavy tasks going on in the TV when receiving via HDMI. Possibly you got a bad firmware up rev, meaning a roll-back may not be needed, just another download or a forced download of the same version.
Good luck, post back your results.
Originally Posted by chiro972b
OK, I registered solely to reply to this very shortsighted reply. Do you have any idea what percent of vizio owners might happen to be on this forum?? I am quite confident that it is a tiny fraction that is FAR less than 1%. So to say that his problem is rare is ridiculous. I am having stuttering and random reboots constantly since the new update. It was a rare problem before but now it happens daily.
Searching the web turns up millions of hits with similar problems, so I HIGHLY doubt that his set is just a lemon. I would be more willing to admit that there is a significant design problem with these sets that has produced a very large number of problems. From my very informal discussions with several vizio owners has uncovered that there are a large number of people with these problems. Just because they don't happen to belong to your forum and post doesn't mean that they are not out there.
I am pretty upset that I spent this much on a TV only to have these kind of problems. Having someone say that they are rare is just as irritating as when tech support echoes that stupid comment ... "Gee, this is the first time I have heard of this problem" We all know that is a lie.
You have every right to be upset, but do you really have a right to take that out on those who are trying to help you?
Call my post whatever you like, but "short-sighted" is a bit ironic coming from you. That would be the narrow view and emotional response I would expect, from my five-year-old nephew. But he's five.
Here is what I said, in an abridged/paraphrased version:
a) It might be that your particular set has problems that others with that model do not have, which may point to a problem with your individual set, and possibly that might extend to a few others, maybe more.
b) You can probably rule out other issues such as reception (with reasons given why).
c) It is unlikely that it is a case regarding CPU overload (with reasons given why) which is why I suggest a forced download of the latest firmware in case you got a corrupted one (as an Engineer in the industry, I have the credentials to make that educated guess and suggest it to you with every good intention of it possibly being of help to you).
d) And then I graciously wished you good luck, and
that any of the rest of us actually care by inviting you to continue to post more whining regarding your suffering.
A, B, and C were genuinely good-hearted positive attempts to help you wrap your mind around the problem and gently steer you away from being concerned about how widespread it is, which is very far away from and beside the actual point. D, was just a foolish mistake on my part; believe me, it won't happen again.
It seems that a much closer definition of "short-sighted" would be to ignore the post and nearly every thing it said and queue in on the minor aspect of how wide-spread the problem is.
Here's how widespread it is at your house: 100%. That is all that really matters regarding you and your problem. Accept that, and move towards something more constructive. Or don't. I don't care anymore.
And here is a little secret: It doesn't matter how widespread it is, unless it is so very widespread that you may be able to mount some sort of grass roots campaign using some esoteric forum that can actually get the company to help you (and we all know how very successful that always is [not!]). It just does not matter.
And I can't see how believing that the problem is widespread when it probably isn't, or maybe even is, can really give you much control of or power over the matter, or even much comfort, other than the old base emotional instinct of misery loving company, which is also far from a constructive approach.
Further, no one is going to believe the hyperbolic statement "millions of hits" regarding this, so you are only undermining your own credibility by stating it. You and none of the rest of us really have any idea how widespread this is, and Vizio may not have any idea either. And they aren't talking.
Again, none of that matters. Your
problem is your problem with Vizio
, regardless of the "millions" of alleged hits, and while I would like to think that Vizio is responsive to such matters, whether you get relief or not all of a sudden means very little to me. After being treated the way you treat people who are trying to help you I could not care if you are forced to wallow in this problem with no resolution for the rest of your miserable life.
So, most sincerely, Good Luck With That.