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The "Official" TX-NR708 Owners Thread - Page 2

post #31 of 1620
My 708 is now packed back up and will be going back to the retailer today. Last straw was seeing a stuttering and distortion in the text in crawls used by news channels. As long as there wasn't a lot of motion going on in the scene it was fine but add a lot of motion and the crawl stuttered and the text got a bit out of focus.
post #32 of 1620
so does this receiver have the same HDMI issues as the 608? (24 bit converted to 30 bit automatically even in pass-through mode, and stuttering/dropped frames during 1080p 24bit content)
post #33 of 1620
Quote:
Originally Posted by rad View Post

My 708 is now packed back up and will be going back to the retailer today. Last straw was seeing a stuttering and distortion in the text in crawls used by news channels. As long as there wasn't a lot of motion going on in the scene it was fine but add a lot of motion and the crawl stuttered and the text got a bit out of focus.

This sounds very similar to the issues with the 608. I think something is off with this year's farjouda implementation.

Did you try the equivalent of the VCR/Return sequence used on the 608 to fully disable the OSD?
post #34 of 1620
Quote:
Originally Posted by winston9332 View Post

This sounds very similar to the issues with the 608. I think something is off with this year's farjouda implementation.

Did you try the equivalent of the VCR/Return sequence used on the 608 to fully disable the OSD?

Yep, tried both settings and it didn't make any difference. Even if it did, why keep a receiver that has problems doing what it's supposed to do?
post #35 of 1620
Quote:
Originally Posted by rad View Post

Yep, tried both settings and it didn't make any difference. Even if it did, why keep a receiver that has problems doing what it's supposed to do?

I would return it. The Pioneer VSX-1120 looks very promising. As is the Denon AVR891.

I had to RMA my 608 because of annoying video issues too.
post #36 of 1620
Quote:
Originally Posted by winston9332 View Post

I would return it.

It's already in the FedEx truck on its way back. Just need the retailer to verify that there's problems with it so I get my money back.
post #37 of 1620
Sorry to read that some of you are having problems with Video. My 708 exhibits NONE of those problems. I simply set up the video to "Passthrough", then disabled the processor by following the steps outlined on page 22 of the Manual to "Skip" processing.

One thought why some of you are having a problem: the "Passthrough/Skip" procedure must be done for EACH INPUT. It is not a "universal" bypass setting. I discovered this by accident when I was watching my Directv PVR and saw that volume adjustments were being displayed On Screen.

The image quality through my 708 actually looks better than the same source components fed through an external Oppo HDMI switcher.
post #38 of 1620
Quote:
Originally Posted by johng View Post

Sorry to read that some of you are having problems with Video. My 708 exhibits NONE of those problems. I simply set up the video to "Passthrough", then disabled the processor by following the steps outlined on page 22 of the Manual to "Skip" processing.

One thought why some of you are having a problem: the "Passthrough/Skip" procedure must be done for EACH INPUT. It is not a "universal" bypass setting. I discovered this by accident when I was watching my Directv PVR and saw that volume adjustments were being displayed On Screen.

The image quality through my 708 actually looks better than the same source components fed through an external Oppo HDMI switcher.

Thanks for the idea about doing the pass/skip on each input, but I was using only one, my DirecTV HR24's input, so that wasn't the problem.

Glad things were working for you, but between this problem, the network connection not working reliabiliy, and having all my video settings in my Mits WD-73735 reset everyting I turned everything on just one too many problems to keep this AVR.
post #39 of 1620
Quote:
Originally Posted by rad View Post

Thanks for the idea about doing the pass/skip on each input, but I was using only one, my DirecTV HR24's input, so that wasn't the problem.

Glad things were working for you, but between this problem, the network connection not working reliabiliy, and having all my video settings in my Mits WD-73735 reset everyting I turned everything on just one too many problems to keep this AVR.

By chance did you speak with the dealer who you bought your Mits from? I have a Client who sells both Mits and Onkyo, but I didn't read about the problem you've encountered until you sent the Onkyo back.

With any new model of equipment there are bound to be some glitches...and a few outright lemons in the production process. I'm not trying to be an apologist for Onkyo, and clearly Rad is an experienced user. I had some frustration at first with the 708, but worked through them and am very pleased with the performance.

Oh, and as my Client/Onkyo dealer told me "Onkyo's just run hot; they've been built that way for a long time and we've never had a problem with failure due to heat (unless placed somewhere with poor ventilation)."
post #40 of 1620
Quote:
Originally Posted by johng View Post

By chance did you speak with the dealer who you bought your Mits from? I have a Client who sells both Mits and Onkyo, but I didn't read about the problem you've encountered until you sent the Onkyo back.

With any new model of equipment there are bound to be some glitches...and a few outright lemons in the production process. I'm not trying to be an apologist for Onkyo, and clearly Rad is an experienced user. I had some frustration at first with the 708, but worked through them and am very pleased with the performance.

Oh, and as my Client/Onkyo dealer told me "Onkyo's just run hot; they've been built that way for a long time and we've never had a problem with failure due to heat (unless placed somewhere with poor ventilation)."

Yes, I did contact the dealer about the issues, their response was send it back and they'll check it out. I e-mailed Onkyo customer support about the network connection issue (which others have reported here), they said they'd conact me this week, and the TV's settings being reset at power on, no response at all.

I've had an Onkyo TX-NR901 for a number of years, no problems at all with it and felt comfortable with going mail order with the 708. While this receiver might turn out to be a very nice unit once they get the problem resolved I wasn't willing to take a chance that maybe the wouldn't.
post #41 of 1620
Quote:
Originally Posted by rad View Post

Found another issue with this AVR, watching programming that has news crawls and I see either jerky movement or a bit of distortion in the letters. Both problems don't occure 100% of the time but enough to be a problem.

Are you sure its not just the channel? I have a directv receiver hooked up straight to a TV and have Bloomberg on most of the day. I see stutters and distortion in the news crawl at the bottom of the screen all the time.
post #42 of 1620
Has anyone been using the unit for any internet radio stations other than Pandora? The manual suggests that there is a 30 day trial of several other services. I had a login for Pandora already and it started to work once I entered that information in the 708 but none of the other "preset" services seem to do anything.

CW
post #43 of 1620
Thread Starter 
Quote:
Originally Posted by teesee150 View Post

Are you sure its not just the channel? I have a directv receiver hooked up straight to a TV and have Bloomberg on most of the day. I see stutters and distortion in the news crawl at the bottom of the screen all the time.

Yeah, I would not be too quick to place total blame the 708. I have the same problem with crawls/text boxes coming from OTA HD locals feeding through my Dish receiver to my Mits 55807 RPTV. The signal is scrambled around that area and only occurs on Fox network, and not 100% of the time to boot.
post #44 of 1620
Quote:
Originally Posted by teesee150 View Post

Are you sure its not just the channel? I have a directv receiver hooked up straight to a TV and have Bloomberg on most of the day. I see stutters and distortion in the news crawl at the bottom of the screen all the time.

Yes, I also had the receiver connected via component directly to the TV and it didn't happen there. I also recorded part of it so I could remove the 708 from the string and playback the same content and it didn't happen that way either. The only time I saw it was with the 708 in the signal path.
post #45 of 1620
Thread Starter 
Quote:
Originally Posted by rad View Post

Yes, I also had the receiver connected via component directly to the TV and it didn't happen there. I also recorded part of it so I could remove the 708 from the string and playback the same content and it didn't happen that way either. The only time I saw it was with the 708 in the signal path.

Hmmm..interesting, and would certainly be pointing at the 708 then. I've never been able to figure out my dish/Mits problem other than that the station which exhibits the problem is broadcasting at 720P vs. others at 1080.
post #46 of 1620
Quote:
Originally Posted by johng View Post

Confirmed! Don't do a "reset" unless all else fails. You'll have to completely recalibrate if you do this. I had this problem and posted to the other 708-808-1008 thread with the "solution"(?).

Here's what I did:
1. Plug in ethernet cable from a confirmed "good" source.
2. Choose "Net/USB" input
3. Go to Set-Up/Hardware Set-Up and immediately scroll to Firmware. If your connection is good, you'll be able to check for new firmware. If there is no network connection, then
4. Switch to another input and unplug the ethernet cable.
5. Plug the ethernet cable back in, then switch inputs back to "NET/Usb". If the connection is made you'll see messages to that effect on the Display.

This is what worked for me and the network connection is solid.
Note: I would STRONGLY recommend that this procedure be done immediately after powering up the Receiver for the first time. Then check for Firmware updates and install if available. If you don't do this first, you might find that you will need to recalibrate your receiver after updating firmware.

Thanks for sharing this process. I works with the 708 I just set up last week. When I first installed the receiver, I fidgeted until the network worked, checked for F/W updates (none available, of course), and got my Pandora account working. Last night I tried to connect and the receiver displayed "Now Initializing..." indefinitely. That's when I found that your process worked. Thanks!

I contacted Onkyo Support and I received the same RESET recommendation as others have, and I refuse to do that unless it permanently resolves the problem (I doubt it does). I am waiting for a reply from Support as to the permanent solution. Unplugging and plugging in the Ethernet cable is not a convenient solution but at least works while they fix it.

I am totally excited about the receiver otherwise. Works like a champ with my Sammy UN55C8000, Sammy Blu-ray, Panny DMR, Panny DVD changer (for CDs), Motorola/Comcast DVR, and Harmony One remote. Speakers and sub are not configured with Audyssey yet - hope to do that this weekend.
post #47 of 1620
Quote:
Originally Posted by avsninja View Post

so does this receiver have the same HDMI issues as the 608? (24 bit converted to 30 bit automatically even in pass-through mode, and stuttering/dropped frames during 1080p 24bit content)

Quote:
Originally Posted by johng View Post

Sorry to read that some of you are having problems with Video. My 708 exhibits NONE of those problems. I simply set up the video to "Passthrough", then disabled the processor by following the steps outlined on page 22 of the Manual to "Skip" processing.

One thought why some of you are having a problem: the "Passthrough/Skip" procedure must be done for EACH INPUT. It is not a "universal" bypass setting. I discovered this by accident when I was watching my Directv PVR and saw that volume adjustments were being displayed On Screen.

The image quality through my 708 actually looks better than the same source components fed through an external Oppo HDMI switcher.

I have what is probably a naive question. What is wrong with the 24 bit to 30 bit conversion? Is it not there only to allow the On Screen Display?
post #48 of 1620
I have this NR708 for more than 15 days now and have no issues in video as well as networking. Sometimes it says unable to play (last listened preset) but that ok, as this could happen even in my computer after a restart from standby.

For networking, it takes almost a minute to initialize fully from a restart from standby.

I use vTuner, Pandora as well as some presets added thru computer. Any pls and m3u links works so far.

Also Slacker,vTuner has some local stations - local radio KCBS etc..

I tried some 24Hz Blu-ray and haven't noticed any stuttering with the OSD. May be the 120Hz feature in TV taken care of any stuttering during panning...

I normally listen at volume 35 and it sounds good enough for the room, but suddenly one day I felt the volume was low at 35 and was worried. After all the re-calibration (twice) exercise, I finally figured out that Dynamic volume at light got me back the expected sound level.

I am happy so far.
post #49 of 1620
Quote:
Originally Posted by Crwaters View Post

Has anyone been using the unit for any internet radio stations other than Pandora? The manual suggests that there is a 30 day trial of several other services. I had a login for Pandora already and it started to work once I entered that information in the 708 but none of the other "preset" services seem to do anything.

CW

You can use your computer to add the presets, any pls, m3u is good enough. try in a web browser and visit the URL http://

You can find URLs by googling eg : "internet radio"
post #50 of 1620
Quote:
Originally Posted by saxman48 View Post

Thanks for sharing this process. I works with the 708 I just set up last week. When I first installed the receiver, I fidgeted until the network worked, checked for F/W updates (none available, of course), and got my Pandora account working. Last night I tried to connect and the receiver displayed "Now Initializing..." indefinitely. That's when I found that your process worked. Thanks!

I contacted Onkyo Support and I received the same RESET recommendation as others have, and I refuse to do that unless it permanently resolves the problem (I doubt it does). I am waiting for a reply from Support as to the permanent solution. Unplugging and plugging in the Ethernet cable is not a convenient solution but at least works while they fix it.

I am totally excited about the receiver otherwise. Works like a champ with my Sammy UN55C8000, Sammy Blu-ray, Panny DMR, Panny DVD changer (for CDs), Motorola/Comcast DVR, and Harmony One remote. Speakers and sub are not configured with Audyssey yet - hope to do that this weekend.

Well, I did the receiver RESET, of course requiring me to re-do the settings. Network worked at first, but then next time I went to standby and back on, same problem - "Now initializing..." - staying that way for several minutes before I switched to another function to stop it! Toggling the NET/USB button did not fix the issue. Here's Onkyo Support's response:

"...You would need to take the unit to a repair center which can be found under the support link of our website. All you need is a copy of your receipt for warranty repair. You need to call the service center before doing anything (shipping etc.) If the unit was just purchased I would suggest an exchange from the retailer."

So, back to Fry's for an exchange on Monday. Seems that others have reported the same problem so I suspect there will be a lot of refurbished 708s available soon!

My concern is that I recall someone else having the same issue and ending up getting a replacement that did the same thing. In other words, is there a quality issue here?? I know my network is good - I was streaming photos from my PC to my Sammy C8000 tonight without a hiccup, and I've never needed to power cycle the Ethernet switch (in my home theater setup) and have not had to unplug the network cables from my TV or blu-ray player.

Oh well. We'll see if an exchange of the 708 works...
post #51 of 1620
Quote:
Originally Posted by Govi74 View Post

I have this NR708 for more than 15 days now and have no issues in video as well as networking. Sometimes it says unable to play (last listened preset) but that ok, as this could happen even in my computer after a restart from standby.

For networking, it takes almost a minute to initialize fully from a restart from standby.

I use vTuner, Pandora as well as some presets added thru computer. Any pls and m3u links works so far.

Also Slacker,vTuner has some local stations - local radio KCBS etc..

I tried some 24Hz Blu-ray and haven't noticed any stuttering with the OSD. May be the 120Hz feature in TV taken care of any stuttering during panning...

I normally listen at volume 35 and it sounds good enough for the room, but suddenly one day I felt the volume was low at 35 and was worried. After all the re-calibration (twice) exercise, I finally figured out that Dynamic volume at light got me back the expected sound level.

I am happy so far.

Do you know if this receiver can play the networked audio(Pandora, streamed, etc) out to Zone 2?
post #52 of 1620
Quote:
Originally Posted by jcmo34 View Post


Do you know if this receiver can play the networked audio(Pandora, streamed, etc) out to Zone 2?

Yes you can play networked audio and USB out to Zone 2. I just got Sony SS-F6000 as zone 2 for my living room. But the speakers aren't so impressive. It sounds loud but not clear. So returning back. I think i don't need zone 2 as of now.
post #53 of 1620
Has it been confirmed that the 708s are also plagued with the video molestation of an overactive video process with the OSD on as the 608s are?
post #54 of 1620
Quote:
Originally Posted by winston9332 View Post

Has it been confirmed that the 708s are also plagued with the video molestation of an overactive video process with the OSD on as the 608s are?

I havent find any difference with USE/SKIP video processing. I tried with 24p Blu-rays and not noticed any stuttering... I dont have the 24bit cable TV box, so have no idea about that, 24bit -> 30 bit issue.
post #55 of 1620
UPDATE on NETWORK ISSUE

I called Onkyo Support yesterday about the network "NOW Initializing..." hang issue. I was told that Onkyo is aware of the issue but has not been able to reproduce it in their labs. In other words, don't plan on seeing a F/W fix anytime soon...

Does anyone else have any updates on the network issue? Has anyone with the problem tried to use a static IP address and successfully resolved the issue?

Incidentally, when I am able to connect to the network, it works great. I'm able to use vTuner and Pandora as long as I don't put the receiver into Standby. When I turn on the receiver from Standby, it will not establish a connection unless I follow johng's process in an earlier thread.
post #56 of 1620
Quote:
Originally Posted by saxman48 View Post

UPDATE on NETWORK ISSUE

I called Onkyo Support yesterday about the network "NOW Initializing..." hang issue. I was told that Onkyo is aware of the issue but has not been able to reproduce it in their labs. In other words, don't plan on seeing a F/W fix anytime soon...

Does anyone else have any updates on the network issue? Has anyone with the problem tried to use a static IP address and successfully resolved the issue?

Incidentally, when I am able to connect to the network, it works great. I'm able to use vTuner and Pandora as long as I don't put the receiver into Standby. When I turn on the receiver from Standby, it will not establish a connection unless I follow johng's process in an earlier thread.

That's disappointing news. I have had the initialization error very consistently, except for a couple of times when I didn't. The network stayed connected, and I have no idea why, as I think there was nothing I did different.

But my method of re-establishing the connection is much simpler than the johng's method. After pushing the Net/USB button, and seeing the NOW Initializing... message on the OSD, I just unplug the cable until the moving dots stop, maybe 5-10 seconds later. Then plug in the cable, press the Net/USB button again, and the connection has been made.
post #57 of 1620
Quote:
Originally Posted by saxman48 View Post

UPDATE on NETWORK ISSUE

I called Onkyo Support yesterday about the network "NOW Initializing..." hang issue. I was told that Onkyo is aware of the issue but has not been able to reproduce it in their labs. In other words, don't plan on seeing a F/W fix anytime soon...

Does anyone else have any updates on the network issue? Has anyone with the problem tried to use a static IP address and successfully resolved the issue?

Incidentally, when I am able to connect to the network, it works great. I'm able to use vTuner and Pandora as long as I don't put the receiver into Standby. When I turn on the receiver from Standby, it will not establish a connection unless I follow johng's process in an earlier thread.

Were you able to get the IP assigned everytime (may be an IP conflict)? I am using the static IP, so that I am sure of the IP if I need to edit the presets using computer.
post #58 of 1620
Quote:
Originally Posted by balboa dave View Post

That's disappointing news. I have had the initialization error very consistently, except for a couple of times when I didn't. The network stayed connected, and I have no idea why, as I think there was nothing I did different.

But my method of re-establishing the connection is much simpler than the johng's method. After pushing the Net/USB button, and seeing the NOW Initializing... message on the OSD, I just unplug the cable until the moving dots stop, maybe 5-10 seconds later. Then plug in the cable, press the Net/USB button again, and the connection has been made.

Balboa Dave, did you contact Onkyo with your issue? The more of us who do will motivate them to give us a fix sooner (I hope) and I hope it is just F/W. Anyway, I used your method of re-establishing the connection. Thanks for that tip I may still exchange mine next week if there is no word by then of a plan to fix it, just in case by luck a new unit doesn't have the problem. I want DHCP to work - it works fine for my UN55C8000 TV and BD-C6900 Blu-ray.
post #59 of 1620
Does anybody have similar issues when pressing NET mode, since the receiver is stuck trying to connect to iRadio, I can't switch over to the USB. Or if the USB I had in is missing, it also freezes. Anybody experiencing these freezing issues?
post #60 of 1620
Anybody else experiencing an issue where audio stops working entirely until you physically unplug the power cord and replug it in? I've run into this scenario twice, with no inputs working. Hitting the power button wasn't enough to fix it.
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