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PopBox Owners' Thread: Impressions, Reviews & Tips - Page 5

post #121 of 3870
7/16/10 at 10:15am
Quote:
Originally Posted by CDLehner View Post

Watchy, on the old remote you corrected it with "tv mode". I'm guessing that's not on the new (little) Pop remote?

CD

Nope. Its a very simple nice remote. Backlit. But it has no tv mode. I've held all kinds of buttons on it trying to get it to do something. If I had pictures of the menus I could probably change it blindly. But I can't remember the steps to get to that menu. I WANT TO PUNCH YOU POPBOX PEOPLE
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post #122 of 3870
7/16/10 at 10:16am
uh oh.... pb tech support claims my unit is bricked and I should receive a call in one hour from advanced tech support. IDK, think mine is going back to amazon today.
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post #123 of 3870
7/16/10 at 10:19am
Quote:
Originally Posted by met64 View Post

I Am on hold with tech support now and he apparently is trying some stuff on his end with my machine. question for everyone.... my w7 machine is set to share and I See PB in my device list..... is there anything I need to do additionally in the settings of my pb?

I would think the hold time would increase as the day goes on..... As more early adopters have issues. Sort of like the old days of Ticket Master for a Bruce Springsteen concert. I am hoping that 'Johnny" will call me back with an FTP that would allow me to download a working firmware. I wanted to be one of the "Kool Kids" today.
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post #124 of 3870
7/16/10 at 10:20am
Quote:
Originally Posted by met64 View Post

uh oh.... pb tech support claims my unit is bricked and I should receive a call in one hour from advanced tech support. IDK, think mine is going back to amazon today.

They told me that 1.5 hous ago.. I am still waiting for a call back.. Good luck with that. I already did the return with Amazon for a refund..If Tech Support comes through I will just keep unit, if not I will go to Post Office in the morning. Oh Well I tried....
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post #125 of 3870
7/16/10 at 10:22am
(assuming you get past the fw issues) Have any of you guys tried the Popbox without trying to play shared content (i.e. navigating the world of PopApps)?
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post #126 of 3870
7/16/10 at 10:23am
Quote:
Originally Posted by watchy View Post

Nope. Its a very simple nice remote. Backlit. But it has no tv mode. I've held all kinds of buttons on it trying to get it to do something. If I had pictures of the menus I could probably change it blindly. But I can't remember the steps to get to that menu. I WANT TO PUNCH YOU POPBOX PEOPLE

Try the reset pin button in the front.. That may reset unit for you to factory default
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post #127 of 3870
7/16/10 at 10:23am
good grief, this sure has been frustrating. Something for the masses has a LONG way to go. I am waiting a call back, but in the mean time I still get the following error " There was an error in retieving your media library. Please check the SD card @ back of box. WTF! My stuff is on my network.
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post #128 of 3870
7/16/10 at 10:26am
There's an SD card in the box you are supposed to insert I think.
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post #129 of 3870
7/16/10 at 10:27am
Quote:
Originally Posted by blackssr View Post

Try the reset pin button in the front.. That may reset unit for you to factory default

Tried. 5 Seconds, 10 seconds 20 30. no go. It just restarts it. Video mode is still screwed
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post #130 of 3870
7/16/10 at 10:27am
Thread Starter 
The SD card is for storing imdb metadata, so maybe it not being inserted causes the box to lock-up?
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post #131 of 3870
7/16/10 at 10:28am
Quote:
Originally Posted by watchy View Post

Mine was working fine till I changed to an unsupported video mode. Anyone have any guess on how to reset it? How did you do it on a PCH? I pushed the reset button on the front but nothing. I'm starting to cry. It was working fine till I changed the damn Video mode.

Watchy... What video mode were you supposed to use? What unsupported video mode did you change it to? What display are you using? Do you have another display that supports that unsupported video mode? Borrow one if you have to... the idea is to connect it to the proper display just long enough to change the video mode back to where it belongs.
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post #132 of 3870
7/16/10 at 10:31am
been on loading screen of my network for about 30 minutes now. Ugh!!!!!
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post #133 of 3870
7/16/10 at 10:33am
Quote:
Originally Posted by dbone1026 View Post

(assuming you get past the fw issues) Have any of you guys tried the Popbox without trying to play shared content (i.e. navigating the world of PopApps)?

Is "firmware issues" the nice way of saying firmware f*&k ups?
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post #134 of 3870
7/16/10 at 10:33am
Quote:
Originally Posted by dbone1026 View Post

(assuming you get past the fw issues) Have any of you guys tried the Popbox without trying to play shared content (i.e. navigating the world of PopApps)?

yES, I have the apps seem to work great. I just downloaded weather bug- entered my zip and I got my local weather.
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post #135 of 3870
7/16/10 at 10:35am
Quote:
Originally Posted by met64 View Post

yES, I have the apps seem to work great. I just downloaded weather bug- entered my zip and I got my local weather.

How about copying a movie or two to an external hard drive or flash drive and connecting it directly to the Popbox via USB?
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post #136 of 3870
7/16/10 at 10:35am
Quote:
Originally Posted by Brajesh View Post

The SD card is for storing imdb metadata, so maybe it not being inserted causes the box to lock-up?

I am realtively new to all of this, so plz 4give me... but if my music and files are all on my hard drive why is the SD card being mentioned in the error message?
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post #137 of 3870
7/16/10 at 10:35am
Quote:
Originally Posted by 65Cobra427SC View Post

Watchy... What video mode were you supposed to use? What unsupported video mode did you change it to? What display are you using? Do you have another display that supports that unsupported video mode? Borrow one if you have to... the idea is to connect it to the proper display just long enough to change the video mode back to where it belongs.

I accidently hit 720p 50hz instead of 60. I got displays out the ass. Would a PC monitor work? I got a HDMI to DVI converter cable.
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post #138 of 3870
7/16/10 at 10:43am
So it's the 50hz that's causing the problem. Yes, definitely try that and let us know.
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post #139 of 3870
7/16/10 at 10:50am
Quote:
Originally Posted by lewis26 View Post

There's an SD card in the box you are supposed to insert I think.

U R correct, am I am a dumbass.... HOWEVER, inserted the SD card turned on/off/ unplugged etc. And still get the "loading" message....

***since there is zero support material, can someone please confirm if my W7 machine is set to share and the PB sees my network and am connected. Is there anything else in the PB menu I need to set?
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post #140 of 3870
7/16/10 at 10:55am
Quote:
Originally Posted by rdb4133 View Post

How about copying a movie or two to an external hard drive or flash drive and connecting it directly to the Popbox via USB?

Done... And I can report the movie plays... The only movie I tried was a live godsmack concert (MKV) it recognized my thumb drive immediately. Now I am begining to think since the apps work and the usb works that something is messed up in the network settings. Time to get a beer! This will be a long afternoon.
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post #141 of 3870
7/16/10 at 10:56am
Quote:
Originally Posted by blackssr View Post

The manager said if he comes up with anything he would call me back..but he didn't ask for a contect number... I had to give it to him.. We will see how well this goes.

I think he's going to call you back real soon.
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post #142 of 3870
7/16/10 at 10:57am
Syabas is definitely not ready for a mainstream product. They are now using their forums as tech support for today only over at

http://www.networkedmediatank.com/sh....php?tid=42269

No talk at the moment where the support forums will be located after today....
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post #143 of 3870
7/16/10 at 11:01am
Mine just arrived. Given all the news so far, I'm not nearly as excited as I was this morning.

CD
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post #144 of 3870
7/16/10 at 11:03am
Quote:
Originally Posted by watchy View Post

I accidently hit 720p 50hz instead of 60. I got displays out the ass. Would a PC monitor work? I got a HDMI to DVI converter cable.


I have another idea to help Watchy... if swapping the display doesn't work, can anyone give him a list of steps (i.e. which buttons to press, how many times to press them, etc.) to change from 720p "50hz" to 720p "60hz" without being able to see the screen. I would probably give him the steps starting from whatever the default screen is at powerup. I don't have a PB yet so I can't help. Once Watchy fixes this issue he would be able to provide us with more info about the unit.
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post #145 of 3870
7/16/10 at 11:03am
Ok i'm the Video mode problem dude. I hooked it up to a 24inch Dell LCD using HDMI to DVI connector. Changed it back to automode. Its working on my tv now. Crazy thing is after it booted it asked to download an updated firmware!!! They apparently released another firmware since 2 hours ago when I recieved it and it did the same thing. Hopefully they are fixing issues. They really need a manual because hooking it up to a monitor to fix the freakin video mode is annoying as hell. I was just lucky to have alot of monitors at home. Anyways its downloading now and I have to go outta town to get some stuff so when I get back in a few hours ill update you on if it still works or if it sucks.
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post #146 of 3870
7/16/10 at 11:07am
Quote:
Originally Posted by watchy View Post

Anyways its downloading now and I have to go outta town to get some stuff so when I get back in a few hours ill update you on if it still works or if it sucks.

This is like solid comedy gold. As someone mentioned earlier in this thread, Syabas has a 'one day only, super special' support forum set up over at networkedmediatank.com... they've yet to update Facebook or their Popbox or Popblog pages to help people find this though.

This whole thing is rather hilarious.

For those of you thinking I want them to fail or enjoy it, I don't. I actually wanted this thing to work so I could buy four or five of them but sadly this is just further proof that no one in this business can get their **** together.
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post #147 of 3870
7/16/10 at 11:12am
Here's the latest from NetworkedMediaTank.com (the creaters of the Popbox);

Quote:
Originally Posted by Steve.Young View Post

See, the issue is...

We have a lot of boxes that came in to the office today. We took a bunch of them out, like any user would, hooked them up, and powered it on.
Every single one of them powered up, booted, updated, and went to the User Interface. While I can't say that there aren't/wont be problems, I don't believe that 5 boxes (from my count on AVS forums) not working is an indication that we don't have a stable firmware and that we are kidding ourselves.

Now, we are correcting a few things in that we are getting the firmware recovery image up and online for people who need it. Our Tier 3 Support Staff is already in contact with a few of the users now. (Tier 3 =/= Johnny from Pakkie)

If you have questions that I can answer, direct them here: http://www.networkedmediatank.com/showth...?tid=42269

Followed by that thread being locked. They are probably sending IM to the moderators here at AVS asking them to lock this thread too.
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post #148 of 3870
7/16/10 at 11:16am
What happened in that thread, man they got i locked FAST. Too bad I posted on Engadget a link to these forums haha, lets see them get that comment removed.

To their credit they do know about the problem and all of these threads and seem to be working on it. Lets see how it goes. Werner says they will be getting the firmware image up shortly.
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post #149 of 3870
7/16/10 at 11:16am
Quote:
Originally Posted by jmpage2 View Post

This is like solid comedy gold. As someone mentioned earlier in this thread, Syabas has a 'one day only, super special' support forum set up over at networkedmediatank.com... they've yet to update Facebook or their Popbox or Popblog pages to help people find this though.

This whole thing is rather hilarious.

For those of you thinking I want them to fail or enjoy it, I don't. I actually wanted this thing to work so I could buy four or five of them but sadly this is just further proof that no one in this business can get their **** together.

I have been laughing the whole day at this situation. That's all you can really do, all of us got this through Amazon so we can return it without any loss.
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post #150 of 3870
7/16/10 at 11:18am
Quote:
Originally Posted by jmpage2 View Post

They are probably sending IM to the moderators here at AVS asking them to lock this thread too.

I seriously hope AVS would not lock this thread as it would really show a vendor bias on their part.... I know they won't but just saying.
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