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Any news on Onkyo 608 and DirectTV 3D issue

post #1 of 130
Thread Starter 
Any news on Onkyo 608 and DirectTV 3D issue. I really like the Onkyo but will look at Denon if Onkyo does not try to fix issue.
post #2 of 130
They're working on it. No worries.
post #3 of 130
Quote:
Originally Posted by joerod View Post

They're working on it. No worries.

I'm going to return my 608 for a pioneer. If they are 'working on it', should I wait??
post #4 of 130
Question is, how will owners get the fix?

Onkyo typically does not allow user upgrades to this level receiver.

People have gotten bootleg firmware upgrades from a poster on AVS, but this is on a Russian site. If you feel comfortable using it - fine, but there is certainly no guarantee that future fixes will be made available under the table.

If you have to pack up your receiver and send it off to Onkyo every time something happens in the 3D world, owning this discount model could get to be an expensive and inconvenient option. Onkyo typically does not pay for the owner to ship the unit to them for upgrades.
post #5 of 130
Thread Starter 
Quote:
Originally Posted by joerod View Post

They're working on it. No worries.

Joe any time frame about a fix or how to apply the fix?
post #6 of 130
Thread Starter 
Quote:
Originally Posted by aydu View Post

Question is, how will owners get the fix?

Onkyo typically does not allow user upgrades to this level receiver.

People have gotten bootleg firmware upgrades from a poster on AVS, but this is on a Russian site. If you feel comfortable using it - fine, but there is certainly no guarantee that future fixes will be made available under the table.

If you have to pack up your receiver and send it off to Onkyo every time something happens in the 3D world, owning this discount model could get to be an expensive and inconvenient option. Onkyo typically does not pay for the owner to ship the unit to them for upgrades.

Yea that does suck, but Onkyo should understand that this is not and upgrade it's a fix to a problem. I had my heart set on the Onkyo, but I do not want to go through all the BS of updatuing or sending back to Onkyo.

Update
Just check Onkyo site their service center is located in NJ, about a half hour from where I live, may not be so bad to send to the, maybe I will just drive to the service and drop off the ereciver.
post #7 of 130
Onkyo seems to be at the cutting edge of features on their receivers, at a very good price point.

Wish they put some effort into the firmware upgrade process. They seem to provide a user upgrade path for their top line receivers, and apparently there is a way to update the units via the optical connection (I'm sure this is all the service centers do when they get a unit in for a firmware upgrade).

Providing the firmware on-line would be a good step, along with instructions for applying the update. If people can't do their own updates, authorized resellers should be able to to it locally (good reason to buy locally).

Disconnecting the unit and mailing it in should be a last resort.


I'm going to guess that Onkyo and Direct TV will point fingers at each other over the failure of the receiver to pass the 3D signals on to the tv properly. Apparently the 608 passes 3D from blu ray players just fine.
post #8 of 130
Quote:
Originally Posted by rob316 View Post

Joe any time frame about a fix or how to apply the fix?

The last experimental one I just tried out worked fine. Please don't ask for it because I am not at liberty to give it. SHould be very soon. I will try and find out a release time Monday.
post #9 of 130
Thread Starter 
Quote:
Originally Posted by joerod View Post

The last experimental one I just tried out worked fine. Please don't ask for it because I am not at liberty to give it. SHould be very soon. I will try and find out a release time Monday.

Thanks Joe keep us updated.
post #10 of 130
Is it fair to assume that this fix would apply to the HR-RC260 as well?
post #11 of 130
Quote:
Originally Posted by spartanshu View Post

Is it fair to assume that this fix would apply to the HR-RC260 as well?

Yes and Rob I received your PM. ETA is still questionable even though I get it a pass.

I would look for it real soon.
post #12 of 130
Thread Starter 
Quote:
Originally Posted by joerod View Post

Yes and Rob I received your PM. ETA is still questionable even though I get it a pass.

I would look for it real soon.

Do you know how will it be applied, do we have to send it to an authorized dealer or can we do the firmware update ourselves.
post #13 of 130
I must of missed something..
The new Onkyo HDMI 1.4 AVRs have been certified by Silicon Image for HDMI/HDCP yet the Direct TV box has not..
And now it is up to Onkyo to fix an issue because Direct TV failed to pass the industry's HDMI/HDCP certification testing..

Just my $0.00..
post #14 of 130
Quote:
Originally Posted by joerod View Post

Yes and Rob I received your PM. ETA is still questionable even though I get it a pass.

I would look for it real soon.

While I know you probably can't be specific, would you say 'real soon' is within a week??
post #15 of 130
I'm getting both an additional DirecTV DVR receiver and a refurbished 608 tomorrow (same day).

Good to know that my two newest toys for the gameroom won't work together.

What kind of problems am I going to have exactly?

Is it gonna completely not work at all?

Or is it just that I will have to change the VT25 3D setting to "side/side" when watching 3D channels (that's the only thing I've read about so far...)?
post #16 of 130
Thread Starter 
Quote:
Originally Posted by TwoPlusTwo View Post

I'm getting both an additional DirecTV DVR receiver and a refurbished 608 tomorrow (same day).

Good to know that my two newest toys for the gameroom won't work together.

What kind of problems am I going to have exactly?

Is it gonna completely not work at all?

Or is it just that I will have to change the VT25 3D setting to "side/side" when watching 3D channels (that's the only thing I've read about so far...)?

You have to set the 3D to manual from Auto on the Panny. You can bypass the Onkyo and go right to the TV and use optical from the DTV box to the Onkyo, but that defeats the purpose of the 608 and also you would not get Dolby HD or DTS HD using optical.
post #17 of 130
Real soon in electronic talk is about two weeks.
You can apply it yourself. I can't say anymore beyond that.
post #18 of 130
Thread Starter 
Quote:
Originally Posted by joerod View Post

Real soon in electronic talk is about two weeks.
You can apply it yourself. I can't say anymore beyond that.

Thanks Joe thats good enough for me. I think I will hold off on my Receiver purchase until the patch comes out and someone applies it to see if it fixes the issue.
post #19 of 130
Quote:
Originally Posted by rob316 View Post

You have to set the 3D to manual from Auto on the Panny. You can bypass the Onkyo and go right to the TV and use optical from the DTV box to the Onkyo, but that defeats the purpose of the 608 and also you would not get Dolby HD or DTS HD using optical.

Ditching optical (current PS3 setup) and having everything run through the receiver via HDMI is the reason I purchased a 608.

Oh well, if all I have to do is change the 3D setting then it's more of an inconvenience than a problem...
post #20 of 130
No new updates?? Nothing new to report?. I was kind of hoping for some progress....anything Joe?
post #21 of 130
Quote:
Originally Posted by Paperboy2003 View Post

No new updates?? Nothing new to report?. I was kind of hoping for some progress....anything Joe?

If you LOOK at Post #17 - Is it TWO Weeks Yet
post #22 of 130
And please note I am not an Onkyo employee and I am not authorized to hand out this firmware. Also note by telling me in a PM that unless I give it to you- you won't buy one means absolutely nothing to me.
post #23 of 130
Quote:
Originally Posted by joerod View Post

And please note I am not an Onkyo employee and I am not authorized to hand out this firmware. Also note by telling me in a PM that unless I give it to you- you won't buy one means absolutely nothing to me.

That was NOT ME - JOE
post #24 of 130
Quote:
Originally Posted by drhankz View Post

That was NOT ME - JOE

Trust me, I know.
post #25 of 130
Quote:
Originally Posted by joerod View Post

Trust me, I know.

I know you know - but using my QUOTE could lead one to THINK it was me
post #26 of 130
Quote:
Originally Posted by drhankz View Post

I know you know - but using my QUOTE could lead one to THINK it was me

Good point. I was just using it as a "lead in" hoping the others would read it. Sorry. I will edit that post...
post #27 of 130
Quote:
Originally Posted by joerod View Post

Good point. I was just using it as a "lead in" hoping the others would read it. Sorry. I will edit that post...

When I need spanking - I enjoy it
post #28 of 130
Quote:
Originally Posted by M Code View Post

I must of missed something..
The new Onkyo HDMI 1.4 AVRs have been certified by Silicon Image for HDMI/HDCP yet the Direct TV box has not..
And now it is up to Onkyo to fix an issue because Direct TV failed to pass the industry's HDMI/HDCP certification testing..

Just my $0.00..

The sad fact is that you have a choice in receivers between manufacturers that claim they're within spec and certified and manufacturers that are willing to swallow and provide "extra compatibility" for sources that are out-of-spec, while there is no choice about what DirecTV box you can get. Consumers (since we're not treated as Customers) will choose the latter if they're informed. Customer support at DirecTV may have a short "receiver compatibility" list that skews the game.

I work for a major network device vendor and have played the same stare-down game. If a customer has a set of servers that do something out-of-spec but what we do is within spec (though the IETF RFCs are usually ambiguous enough, both parties could be "right"), we have to address the issue ourselves or potentially lose a customer. The best we can do is add a checkbox labelled "this will break spec, but make it work with product x because their developers can't figure it out themselves".

It's not fair, but it is what it is... And until someone blinks, it us (the "consumers") that literally pay the price and may still not have a setup that works as advertised.
post #29 of 130
Quote:
Originally Posted by joerod View Post

Real soon in electronic talk is about two weeks.
You can apply it yourself. I can't say anymore beyond that.

So, are we still looking for something hopefully later this week? Still a self application, Joe? Thanks again for your help and insight with this problem!
post #30 of 130
I will inquire...
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