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New sub only works at max volume

post #1 of 2
Thread Starter 
I just bought an acoustech h100 powered sub and the problem i'm having is i can only get some sound out of it if i have the sub's volume at max. It's hooked up to a samsung HT-C550 home theater system. I've set all the speakers as low as they can go and the sub all the way up on the system. I had an 10" sony that sub that worked no problem at 1/2 volume on this system. Any suggestions on what is going on here?
post #2 of 2
Extremely low line voltage at the preout? Adjust the preamp level for the sub out on the Samsung, and adjust the volume on the sub accordingly. Change the cable to see if something happened there during the swap.
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