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Onkyo SC5508 Surround processor [No Price Talk] - Page 86

post #2551 of 2742
I agree, I can't see XT32 being improved upon anytime soon. Receivers can make other improvements but xt32 is already at a pinnacle that's hard to imagine improving beyond tweaks in interface....
post #2552 of 2742
Quote:
Originally Posted by bayareakirk View Post

I agree, I can't see XT32 being improved upon anytime soon. Receivers can make other improvements but xt32 is already at a pinnacle that's hard to imagine improving beyond tweaks in interface....

Wow.  I may be a huge fan of Audyssey and, especially, XT32 but it ain't perfect or all-encompassing.  I have no idea what is on Audyssey's agenda but I can imagine any number of possible improvements by looking at features offered by AudysseyPro, Trinnov, RoomPerfect, ARC, DIRAC, DEQX, etc.. 

post #2553 of 2742
Quote:
Originally Posted by Kal Rubinson View Post

Wow.  I may be a huge fan of Audyssey and, especially, XT32 but it ain't perfect or all-encompassing.  I have no idea what is on Audyssey's agenda but I can imagine any number of possible improvements by looking at features offered by AudysseyPro, Trinnov, RoomPerfect, ARC, DIRAC, DEQX, etc.. 

Features yes! there are plenty of possible features to add (I was thinking this when writing "tweaks in the interface" but maybe not clear) - it's the SQ that I can't imagine getting a whole lot better soon. Of course some features, like A-Pro, allow tweaking and different curves beyond movie and music - so maybe those features could improve SQ even more (but the SQ has been so good in my experience with XT32 that it doesn't leave me wanting to tweak).
post #2554 of 2742
I see Integra released a firmware upgrade for the 80.3 to address video problems in "through" mode. Has this ever been applied to the 80.2 or this Onkyo 5508?
post #2555 of 2742
I didn't know there was a problem. What did it "fix" on the 80.3?

Jeff
post #2556 of 2742
Quote:
Originally Posted by kkpro View Post

I see Integra released a firmware upgrade for the 80.3 to address video problems in "through" mode. Has this ever been applied to the 80.2 or this Onkyo 5508?

There is an update but it is for:
Quote:
As of 5 July 2012

Stabilizes the operation of Network Control;

Available here or online if your 5508 is connected to the internet.

USA site here
Edited by Wendell R. Breland - 7/11/12 at 10:08am
post #2557 of 2742
Quote:
Originally Posted by pepar View Post

I didn't know there was a problem. What did it "fix" on the 80.3?
Jeff

Even when in "through" mode, it has an effect on the video. I notice it in the mid ire of the gamma. It also affects some of my components, namely the HD-DVD player, I have to adjust the brightness and contrast. When I turn the video off the measurements return to calibrated.
post #2558 of 2742
I don't think that's a bug. In through mode, the OSD is active. That requires processing.

I actually did an A/B test where I took a picture of the image, turned off "through" mode and snapped another pic. I did this with four different paused images that I had selected for their intricate detail. I swore I saw a difference when looking at the projected image, but when I compared them in rapid succession on my monitor, there was ZERO difference,

So, not a bug or even anything that is perceivable. If that's what they "fixed" them they wasted their time,
post #2559 of 2742
Running Calman software with a Colormunki in both through and off shows a definite difference in the grey scale, mostly from 30 -60 ire levels. Also, if I set my contrast and brightness with the blu-ray as my main source, the Toshiba HD-DVD is way off. Toggling to 'off", the brightness and contrast are equal for the 2 sources. I agree the differences are probably minimal, but I can see a definite change.
post #2560 of 2742
Quote:
Originally Posted by pepar View Post

I don't think that's a bug. In through mode, the OSD is active. That requires processing.
I actually did an A/B test where I took a picture of the image, turned off "through" mode and snapped another pic. I did this with four different paused images that I had selected for their intricate detail. I swore I saw a difference when looking at the projected image, but when I compared them in rapid succession on my monitor, there was ZERO difference,
So, not a bug or even anything that is perceivable. If that's what they "fixed" them they wasted their time,


There is some sort of bug in the 80.3/5509. If you set resolution to source in Monitor settings, it is then possible to use different res settings for each source connected as you know.

 

If you select a res for, say, your BD player, of 1080p/24 and observe the picture, you will see that it is quite different to the picture obtained if you set the res to Through, even thought they should, of course, be the same. The difference is that the picture will be noticeably warmer when set to Through. An easy test is to pause the BD player on a scene with large areas of white.

 

It has nothing to do with the OSD because that is enabled regardless of the setting for resolution.

 

I haven't downloaded the new firmware yet so I can't comment on its efficacy at removing this colour temperature problem. The workaround was very easy - simply set your Source to 'Custom' and leave all the settings at default other than the resolution setting, which could then be set at Through with no adverse affect on the colour temperature. As the workaround was so simple, I never fully understood why people were so excited about the bug. As it happens, I use Custom anyway because I have to set some of the CMS settings in the 5509 because they are not available in my monitor.

post #2561 of 2742
My 5508 is stuck! turn it on, and it goes to the Audyssey setup as if the setup mic is connected, even though is isn't. Tried to do a setup to see if I could get it out of the hung mode but when it asks to remove the mic and I comply, it just sits there as if the mic is still connected.

I have had some setup issues lately that might be related. Suspecting a hardware issue at this point.... frown.gif
post #2562 of 2742
Have you tried a full reset?


J
post #2563 of 2742
If a "full reset" is the reset procedure outlined in the manual, then yes. It does nothing, as the processor is completely blocked when it is in Audyssey setup mode.
post #2564 of 2742
Quote:
Originally Posted by atledreier View Post

My 5508 is stuck! turn it on, and it goes to the Audyssey setup as if the setup mic is connected, even though is isn't. Tried to do a setup to see if I could get it out of the hung mode but when it asks to remove the mic and I comply, it just sits there as if the mic is still connected.
I have had some setup issues lately that might be related. Suspecting a hardware issue at this point.... frown.gif
See if there is anything you can see amiss with the jack where the mic goes. It sounds like - mechanically - the internal contact is still engaged making the unit think the mic is still there. Try plugging the mic in sharply (but not roughly) and crisply removing it.

Jeff
post #2565 of 2742
Tried that. No change. Can't see anything amiss in there either, The unit has been off for a few weeks, was working fine when I shut it off.
post #2566 of 2742
Quote:
Originally Posted by atledreier View Post

If a "full reset" is the reset procedure outlined in the manual, then yes. It does nothing, as the processor is completely blocked when it is in Audyssey setup mode.


The full reset is:

 

RESET Onkyo to Factory

To reset the AV receiver to its factory defaults, turn it on and, while holding down the [VCR/DVR] button on the unit, press the [ON/STANDBY] button on the unit. "Clear" will appear on the display and the AV receiver will enter Standby mode.

 

I guess this is what you did and it made no difference? Do you mean by "blocked" that the reset doesn't work or do anything - you don't see "clear" on the unit's display?

 

If so, that is odd. The reset should override everything.

 

What are the "setup issues" you mention that you have been having and think may be related?

 

I assume the Audyssey mic was not plugged in during the few weeks the unit was not in use?

 

Have you tried Jeff's suggestion of plugging and unplugging the mic several times?  It may need a few operations to unstick it, if that is what is causing the problem.

 

When you brought the unit out of its 'rest' of a few weeks, did the Audyssey setup screen appear the first time you turned the unit on, or did you insert the Audyssey mic to start with?  If the former, then it's hard to see why the mic contacts would get stuck if the unit is just sitting there doing nothing.

post #2567 of 2742
I have done the reset several times in the past, but once the Audyssey setup process is started it overrides everything and blocks keypresses except the standby.

The setup issues have been related to subwoofers not performing, but I haven't been able to isolate that to the processor. But it has meant several resets and Audyssey reruns, both onboard XT32 and PRO setups.

The mic was not plugged in during my vacation. I have tried the plug/unplug thing, and also tried jiggling it a bit.
post #2568 of 2742
Quote:
Originally Posted by atledreier View Post

I have done the reset several times in the past, but once the Audyssey setup process is started it overrides everything and blocks keypresses except the standby.
The setup issues have been related to subwoofers not performing, but I haven't been able to isolate that to the processor. But it has meant several resets and Audyssey reruns, both onboard XT32 and PRO setups.
The mic was not plugged in during my vacation. I have tried the plug/unplug thing, and also tried jiggling it a bit.


OK. Then I am sorry but I can't think of anything else that could be causing the problem - probably a hardware issue as you originally surmised. Looks like it may need service unfortunately, unless anyone else has any ideas...?

post #2569 of 2742
Okay, I have a problem.

I've recently got two new subwoofers, and have them hooked up at speaker + line level. I want to run Multi EQ Pro in order to re-do the calibrations with that (major) change.

Except I can't. I get an error "the current firmware is not supported by MultEQ" and told to ask Integra for a firmware update.

I am running the latest firmware (which I suspect is the problem). I tried to roll back to an earlier firmware but I can't,

Help!

Jonathan
post #2570 of 2742
Quote:
Originally Posted by CDJayRFU View Post

Okay, I have a problem.
I've recently got two new subwoofers, and have them hooked up at speaker + line level.

Can you describe in more detail how they are connected?  The prepro has no speaker level outputs and you should have only line level connections to the subs.

post #2571 of 2742
I'm connecting at speaker level via the power amplifiers.

Not to worry, I have a new problem anyway. I got the audyssey pro to work by doing a factory reset at which point MultiEQ Software proceeded as normal.

The new problem is that suddenly, as I've turned it on today, I get no audio.

Zero. Nada. Zip.

No test tones. Nothing through headphones. No audio full stop.

Help! frown.gif

CDJay
post #2572 of 2742
I've done factory reset again, to no avail.

CDJay
post #2573 of 2742
Additionally, I note that no audio sources are syncing. IE I have optical for Sky HD, it never selects it and displays any of the number-of-speaker icons. I have 7.1 audio over HDMI for my HTPC, it never clicks when the audio stream initialises and displays the relevant speaker icons.

It is very, very, weird.

CDJay
post #2574 of 2742
One power cycle gave me audio, the next I'm back to nothing.

It's repair time, heh.

CDJay
post #2575 of 2742
Quote:
Originally Posted by CDJayRFU View Post

One power cycle gave me audio, the next I'm back to nothing.
It's repair time, heh.
CDJay


Greetings,

By power cycle do you mean disconnection from electricity or simply powering the unit off/on? If it's the latter try unplugging from power and reconnecting after 10 minutes or so.

If you have already done so then you're right, it's time for a service call.

Regards,
post #2576 of 2742
Sadly, it's definitely service time.

Wahhhhh.. ahhhhhh!

I'll post as I get more information re: what the problem actually was/is and what was done to fix it.

CDJay
post #2577 of 2742
Back on the 886. Eugh. I miss XT32, and having both subs connected. eek.gif

CDJay
post #2578 of 2742
Quote:
Originally Posted by CDJayRFU View Post

Back on the 886. Eugh. I miss XT32, and having both subs connected. eek.gif
CDJay
Why can't you still have two subs?
post #2579 of 2742
I could, but without Sub EQ HT, and two outputs, I'd have to use a splitter.

I've been told I could have the 5508 back within a week so I'll just grimace my way through use until then wink.gif

CDJay
post #2580 of 2742
Quote:
Originally Posted by atledreier View Post

My 5508 is stuck! turn it on, and it goes to the Audyssey setup as if the setup mic is connected, even though is isn't. Tried to do a setup to see if I could get it out of the hung mode but when it asks to remove the mic and I comply, it just sits there as if the mic is still connected.
I have had some setup issues lately that might be related. Suspecting a hardware issue at this point.... frown.gif

This is actually one of the symptoms of the dreaded "Automatic Listening Mode Switching" problem. You likely have to ship your unit in to be serviced. Almost all of the Onkyo/Integra models in that same product line can develop this issue.

The 3 major symptoms are:
1) Your remote stop working randomly
2) Your listening modes keep cycling
3) Your receiver/pre-amp goes to audessy mode when you turn it on, even with no mic plugged in.

Here is the official press-release
http://onkyousacustomersupportblog.wordpress.com/2011/10/14/automatic-continuous-remote-codes/

If you read some of the Onkyo/Integra threads, they explain this problem in detail. You can unplug your device and one of the symptoms may go away temporarily, but it will just get worse over time since it deals with some parts corroding/oxidizing inside of the unit.


I personally had read about these issues before I purchased my unit, but I thought since it was a year after, it would have been corrected. My 5508 worked flawlessly for 7 months and then I encountered all 3 of these problems in the last week. For me it started with the remote not working. I had the audessy issue only one time, and then now the remote works and the listening mode constantly goes in and out.
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