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Onkyo SC5508 Surround processor [No Price Talk] - Page 87

post #2581 of 2742
Hi folks,
First time post but long time lurker here.

I just purchased a new 5508 and Emo XPA-5 amp and thought I might get some set up suggestions. I jumped from Pioneer so the Audyssey will be new to me from MCACC.
The Pioneer was also limited to picking one general crossover setting.

I'm currently running all Klipsch speakers (RF-7II, RC-64II, RS-52II and 2 RW-12D subs) and wondering what crossovers to set for each speaker. I'm 80/20 HT/music and my room is 15' x 22' with 10' ceiling.

Any set up suggestions and thoughts are greatly appreciated.

Thanks!
post #2582 of 2742
Quote:
Originally Posted by Tasdom View Post

Hi folks,
First time post but long time lurker here.

I just purchased a new 5508 and Emo XPA-5 amp and thought I might get some set up suggestions. I jumped from Pioneer so the Audyssey will be new to me from MCACC.
The Pioneer was also limited to picking one general crossover setting.

I'm currently running all Klipsch speakers (RF-7II, RC-64II, RS-52II and 2 RW-12D subs) and wondering what crossovers to set for each speaker. I'm 80/20 HT/music and my room is 15' x 22' with 10' ceiling.

Any set up suggestions and thoughts are greatly appreciated.

Thanks!

 

The Audyssey FAQ will give you a good heads-up on setting up XY32 in your new AVR - linked in my Sig.

post #2583 of 2742
Quote:
Originally Posted by kbarnes701 View Post

The Audyssey FAQ will give you a good heads-up on setting up XY32 in your new AVR - linked in my Sig.

Thank you.
post #2584 of 2742
Are these still available for sale anywhere? Anyone know a source at a good price? Pm if you need to.

Thanks
post #2585 of 2742
They seem to be discontinued.

You can have A4L e-mail you when they have refurb's back in stock: http://www.accessories4less.com/make-a-store/item/ONKPRSC5508/Onkyo-PR-SC5508-THX-Ultra2-Network-9.2ch-A/V-Processor/1.html
post #2586 of 2742
Quote:
Originally Posted by Fatawan View Post

Are these still available for sale anywhere? Anyone know a source at a good price? Pm if you need to.
Thanks

Crutchfield Outlet is showing as available with scratch & dent, info here. Also try the dealers listed on the Onkyo site, dealers here.
post #2587 of 2742
post #2588 of 2742
Quote:
Originally Posted by damelon View Post

This is actually one of the symptoms of the dreaded "Automatic Listening Mode Switching" problem. You likely have to ship your unit in to be serviced. Almost all of the Onkyo/Integra models in that same product line can develop this issue.
The 3 major symptoms are:
1) Your remote stop working randomly
2) Your listening modes keep cycling
3) Your receiver/pre-amp goes to audessy mode when you turn it on, even with no mic plugged in.
Here is the official press-release
http://onkyousacustomersupportblog.wordpress.com/2011/10/14/automatic-continuous-remote-codes/
If you read some of the Onkyo/Integra threads, they explain this problem in detail. You can unplug your device and one of the symptoms may go away temporarily, but it will just get worse over time since it deals with some parts corroding/oxidizing inside of the unit.
I personally had read about these issues before I purchased my unit, but I thought since it was a year after, it would have been corrected. My 5508 worked flawlessly for 7 months and then I encountered all 3 of these problems in the last week. For me it started with the remote not working. I had the audessy issue only one time, and then now the remote works and the listening mode constantly goes in and out.

Is this issue common enough that one would worry about it if buying a refurb unit?
post #2589 of 2742
Quote:
Originally Posted by Fatawan View Post

Is this issue common enough that one would worry about it if buying a refurb unit?

Yes
post #2590 of 2742
Spontaneous listening modes switches are one symptom. The problem is with the multi-conductor cable and connectors between the front panel and the chassis, so anything controlled by the front panel can be selected/deselected by gremlins. Mine did the listening mode thing and then went through a period where it lowered the master volume. When it started that, it was time to send it for repair. Conceivably, it could have just as easily raised the volume ... and blew speakers.

Jeff
post #2591 of 2742
Quote:
Originally Posted by Fatawan View Post

Is this issue common enough that one would worry about it if buying a refurb unit?
Perhaps one could contact Onk with the serial number to check if it had the fix? On the plus side, if you buy this unit cheap enough, a free repair - they said they'd fix them even OUT of warranty - wouldn't scotch the deal for me. I have had some good pre/pros and my 5508 is by far the best I have ever had.

Jeff
post #2592 of 2742
Quote:
Originally Posted by pepar View Post

Spontaneous listening modes switches are one symptom. The problem is with the multi-conductor cable and connectors between the front panel and the chassis, so anything controlled by the front panel can be selected/deselected by gremlins. Mine did the listening mode thing and then went through a period where it lowered the master volume. When it started that, it was time to send it for repair. Conceivably, it could have just as easily raised the volume ... and blew speakers.

Jeff

 I have my maximum volume set to +1dB for that reason. On almost all material my speakers are well within their capacity at +1dB. It's not foolproof because a spike at lower volume could potentially cause problems, but it's a useful reassurance. And it stops idiots guests turning up the volume 'all the way' so they can 'see how loud it can go'.

post #2593 of 2742
I have a 5508 and haven't had this problem. I do have a fan above the HDMI board exhausting heat though. I bought it refurbished.
Edited by Theresa - 9/26/12 at 11:44am
post #2594 of 2742
The front panel/IDE cable bug isn't heat-related, T.

J
post #2595 of 2742
O.k. I have my fingers crossed re. failure.
Theresa
post #2596 of 2742
Quote:
Originally Posted by Theresa View Post

O.k. I have my fingers crossed re. failure.
Theresa

its unlikely you will have a heat related issue with the 5508......the Onkyo receivers are the ones that are plagued by heat issues

Or should I say the ones prior to the xx08 series...not sure if the xx08 series receivers had the same myriad of issues and their predecessors

Onkyo has bought back/replaced two receivers I have owned. including a 5009 that is still in the box almost a year later lol..another..an 875 had hundreds of dollars of warranty work done to it

In regard to preamps..no issues with the 885...the 5508 had the "famous" wire issue
Onkyo replaced the wire under warranty at the same time..ironically..that they were doing a buy back on a 905 and giving me a 5009 receiver

On another note I just moved into a new house and now use HDMI for Direct TV.....before I used HDMI direct to the TV from the box and optical to the TV

Connected via HDMI that clicking is about to drive me nuts as the commercials etc on Direct TV change sound formats from their regular programming

Has Onkyo/Integra improved this in newer models?

In blu ray only at the beginning of the movie...I can handle that...but every 5-7 mins for a commercial on Direct Tv is an issue

or maybe I go back to an optical connection for the Direct TV box....part of me always felt better about running the Direct Tv box direct the Tv any way to bypass any video processing from the Onkyo


Warren
post #2597 of 2742
Turnel1 wrote: "In regard to preamps..no issues with the 885...the 5508 had the "famous" wire issue."

This problem showed up for me about three weeks ago. It's an intermittent failure that is increasing in non-operational time. I'm getting ready to take mine to the service department and then I'll hook up a fan to the back of it to work on the temperature issues. The back of my unit gets really hot and I suppose that causes the boards to fry the capacitors as there are threads about replacing capacitors as a DIY fix. I'm not good enough with a soldering iron to take that one.

Larry
post #2598 of 2742
People trying to fix those HDMI issues themselves, as discussed in different threads, should look for solid caps or polymer caps, which use a different material as electrolyte as the standard ones used by Onkyo.
Installing BGA heat sinks onto those chips in question should help in addition to the fan mentioned.
Edited by gurkey - 10/3/12 at 1:02pm
post #2599 of 2742
Quote:
Originally Posted by Muser View Post

Turnel1 wrote: "In regard to preamps..no issues with the 885...the 5508 had the "famous" wire issue."
This problem showed up for me about three weeks ago. It's an intermittent failure that is increasing in non-operational time. I'm getting ready to take mine to the service department and then I'll hook up a fan to the back of it to work on the temperature issues. The back of my unit gets really hot and I suppose that causes the boards to fry the capacitors as there are threads about replacing capacitors as a DIY fix. I'm not good enough with a soldering iron to take that one.
Larry

never had an issue with heat on the Onkyo preamps...the receivers can get hot enough to fry an egg...or should I say the xx5 and xx6 models

but perhaps I should no complain...they have replaced 3 Onkyo receivers and each time I received a new/better model than the broken

I cant say it was easy...they didnt just offer them up


But with some documented product purchase history and me having a frank discussion with a few internal managers...they made it right


Warren
post #2600 of 2742
Quote:
Originally Posted by gurkey View Post

People trying to fix those HDMI issues themselves, as discussed in different threads, should look for solid caps or polymer caps, which use a different material as electrolyte as the standard ones used by Onkyo.
Installing BGA heat sinks onto those chips in question should help in addition to the fan mentioned.

and some of those threads talk about about fixes with limited..or no long term success

IMO...what Onkyo should have do( or do) is make a relatively inexpensive HDMI board replacement

The word is out on both the frequency/cost of repair on these items and makes them nearly worthless( compared to other brands of the same level) in the secondary market

Added to this that people just junk the receiver when they find out the HDMI board has issues because they know its an $800 part

I bought an Onkyo 875 a few months ago for $40.00....the guy said it had a bad HDMI board
I didnt care as I just thought for $40.00 I could use it

funny thing though

when I connected it it worked just fine...including the HDMI/ ins/outs.....??...time will tell I guess


Warren
post #2601 of 2742
"Network" is grayed out in the menu. I tried to connect over ethernet to load a Pro calibration and Pro wouldn't connect. Investigating that I found that it was not assigned an IP address by the router. Investigating that, I discovered the grayed out menu selection. Disconnected and reconnected network cable, restarted switch it's attached to, connected 5508 directly to network drop for that room and "cleared" the 5508. I have not restarted the router yet, but can do that this evening after close of business hours.

Any advice? I will cross post this on the 80.2 thread as that one seems to be more alive ...

Jeff
post #2602 of 2742
Mine just got hit with the dreaded HDMI board failure, picture but no sound. Thankfully warranty runs out next month so it shouldn't cost me. I hope the fix is permanent. I really like this piece and don't see any need to upgrade.
post #2603 of 2742
Quote:
Originally Posted by pepar View Post

"Network" is grayed out in the menu. I tried to connect over ethernet to load a Pro calibration and Pro wouldn't connect. Investigating that I found that it was not assigned an IP address by the router. Investigating that, I discovered the grayed out menu selection. Disconnected and reconnected network cable, restarted switch it's attached to, connected 5508 directly to network drop for that room and "cleared" the 5508. I have not restarted the router yet, but can do that this evening after close of business hours.

Any advice? I will cross post this on the 80.2 thread as that one seems to be more alive ...


Jeff,

After I saw your post, I decided to ensure I could access the Network setting in my 5508. When I first accessed the menu, it was grayed out. Then I scrolled down to the Network selection and it became 'active'. Weird.

Nick
post #2604 of 2742
Quote:
Originally Posted by nsiret View Post

Quote:
Originally Posted by pepar View Post

"Network" is grayed out in the menu. I tried to connect over ethernet to load a Pro calibration and Pro wouldn't connect. Investigating that I found that it was not assigned an IP address by the router. Investigating that, I discovered the grayed out menu selection. Disconnected and reconnected network cable, restarted switch it's attached to, connected 5508 directly to network drop for that room and "cleared" the 5508. I have not restarted the router yet, but can do that this evening after close of business hours.
Any advice? I will cross post this on the 80.2 thread as that one seems to be more alive ...
Jeff
After I saw your post, I decided to ensure I could access the Network setting in my 5508. When I first accessed the menu, it was grayed out. Then I scrolled down to the Network selection and it became 'active'. Weird.
Nick

Yeah, and not a good omen. Keep checking periodically, especially if you are still within the warranty period.
post #2605 of 2742
Quote:
Originally Posted by kkpro View Post

Mine just got hit with the dreaded HDMI board failure, picture but no sound. Thankfully warranty runs out next month so it shouldn't cost me. I hope the fix is permanent. I really like this piece and don't see any need to upgrade.

Mine just started this last week. I need to turn the unit on and off about 10-12 times to get it "working." What is the warranty on this? I purchased mine in Nov. 2010...
Quote:
Originally Posted by pepar View Post

"Network" is grayed out in the menu. I tried to connect over ethernet to load a Pro calibration and Pro wouldn't connect. Investigating that I found that it was not assigned an IP address by the router. Investigating that, I discovered the grayed out menu selection. Disconnected and reconnected network cable, restarted switch it's attached to, connected 5508 directly to network drop for that room and "cleared" the 5508. I have not restarted the router yet, but can do that this evening after close of business hours.
Any advice? I will cross post this on the 80.2 thread as that one seems to be more alive ...
Jeff

I am also seeing this. I was originally wondering if it had something to do with my sound issue. Not sure, but I'm hoping to contact Onkyo support tomorrow in order to get my issues resolved.
post #2606 of 2742
I am having intermittent instances of losing network control and am not sure if I have a hardware issue or just a Network configuration issue.

All I have needed to do to correct the problem is unplug the PR-SC5508, plug it back in, and all is good but I want to make sure it isn’t something hardware related while I still have warranty coverage.

I can’t be sure if there is a repeatable cause since the Processor is in my Theater Room that can go weeks at a time without use but if I was to guess, there is an IP conflict possibly caused by a power outage or router configuration issue.

I’ve just upgraded my router and added it back to a UPS so that should minimize that potential cause.

I am on my second PR-SC5508 and had my dealer double check with Onkyo that my replacement unit would not have the defective board. Everything else seems to be working fine so it could just be a case of the IP address needing to be released and renewed.

Thoughts?

Thanks.
post #2607 of 2742
Quote:
Originally Posted by GeorgeHolland View Post

I am having intermittent instances of losing network control and am not sure if I have a hardware issue or just a Network configuration issue.

Hardware. Specifically the HDMI board, which has the networking circuitry on it. My 5508 disappeared from my network, I restored it with a hard clear and used it once. Now I have no sound. Next Friday it goes to the local authorized service center.
post #2608 of 2742
I had the common symptoms with my first unit, remote stopped functioning, inputs wouldn't switch, etc., and returned my first PR-SC5508 in for exchange.

I am not experiencing those symptoms, just losing network access occasionally and the power unplug "reboot" has fixed it every time.

It is a real pain to remove it and send it in for repair. What are the options if it is required? Can a local Onkyo Service Center do it and what are the turn around times? I can live with local repair but would hate to have to ship it in to Onkyo.

As I mentioned, it doesn't get a lot of use so it is aging slow and the problem might not be progressing as fast as a main system would. I have warranty until March 28th so time is running out.

Edit/Update: I found a local authorized service company that can replace the board so I am going to go ahead and take care of it now before warranty runs out. Regards.
Edited by GeorgeHolland - 1/3/13 at 12:02pm
post #2609 of 2742
for a few weeks now, my 5508 doesn't recognize the audio input type on most HDMI inputs...

when connecting the bluray, DVR, and PS3 to it, it always defaults to "Stereo" and doesn't change when the input side audio goes to DD or truHD or DTS-MA... I have to manually switch to it.

anyone know if this is a known issue and how to solve it?mad.gif
post #2610 of 2742
The posts just before yours talk about it. Probably the HDMI board is failing. Still under the two year warranty?
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