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1. On the bill, we get charged for the "Signature" package AND the basic package. Does anyone else have the same problem, or has anyone called customer service and convinced them to knock off the extra fee for basic service?

2. I have a Motorola DCT700 converter box. In this box's hidden menu (the one you access by pressing the OK button within 2 seconds after turning off the box), I noticed the following settings:

OOB Status:
Carrier Lock - Yes
In-Band Status:
PCR Lock - Yes
Audio Video Status:
ADP Lock - Yes
VP Lock - Yes

What do all these locks mean?