I got the new PVR a couple weeks ago and I find it worse to be honest. Doesn't do anything special except the initial screen that used to come on from Rogers no longer does, (That makes it worth it) and the phone call display does not work. I turned that off anyways. It seems to hesitate after being paused where you will hear sound but the picture takes a second or two to start. Just a bit annoying. And when taping, we have to start a show 1 minute ahead so 8:59 PM instead of 9:00 PM as we will lose the first minute.
I'm not sure if there are any firmware updates are how to get them. No real instruction manual and I have not tried to find it online yet.
One thing I'd like to mention, I did get the 500GB PVR Extender adn that seems to function perfectly with this unit.