Originally Posted by Rileyrott
New member here with a serious problem. I ordered a KDL-46NX810 from SonyStyle.com on Oct 5 and received it Oct 8. During setup, it started turning itself off, then on, then off, then on. I finally made it through the setup, and, over the next 3 days, it continued to shut off, then on at least 30 times. In addition, the clock needed to be reset each time it shut off, and occasionally the remote would not work. The green light would go off, then come back on again each time, with no other light colors nor any flashing. Sometimes the TV would go off and on 3-4 times before staying on.
I called Sony support and tried all sorts of things:
1. Bypassing the APC UPS.
2. Changing HDMI cables
3. Plugging in and unplugging components.
4. Unplugging the 3D bar.
5. Resetting the TV to factory specs.
All to no avail. I returned the set to SonyStyle on Oct 12, and received a new replacement Oct 21.
Upon setting-up the new TV, the same thing happened again. It shut off during setup numerous times, and once I finally got it setup, it started turning off and on again. I went through the same troubleshooting as above, but the problem continues.
I only have 2 components hooked-up to this TV:
1. DirecTV HR20-100 Satellite Box
2. Sony PS3 (slim)
The problem persists with either one or both connected to the TV. I am ready to return this 2nd set and request a refund. I am at my wits end over this and was wondering if anyone has any advice? The picture is awesome on this TV, but this intermittent off, on, off, on cycle is driving me nuts. I can't believe that 2 brand new TV's BOTH have the same problem.
Thanks in advance.