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Official LG xxLD550 xxLD520 xxLD650 Owners Thread - Page 166

post #4951 of 5047
5/10/12 at 11:13pm
I just moved to Chicago for medical school and I may only be here for one year. My parents are helping me out with the TV and since I'm only here for a year and have no way of taking it back with me, they've set a hard limit at $500 for the TV. I found a 40" Phillips LED TV that was refurbished and available for $400, but then my friends offered me their LG 46LD550 for $500. They said is was purchased in Jan 2010 for around $890 from Costco so it is warrantied till this coming January. Do you think this is a good buy? If not, can you point me to something better? Thanks for all the help in advance!
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post #4952 of 5047
5/11/12 at 8:34am
I have the 47LD520 and it has been a rock solid performer. If your friends haven't had any problems with the LG and it is in good condition, I'd go for it. You may even be able to extend the warranty if you feel it necessary. Grab a free copy of the AVS HD709 calibration disk and set the basics (contrast, brightness, sharpness, aspect, etc) and you're good to go.
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post #4953 of 5047
5/11/12 at 1:37pm
Thread Starter 
A 46LD550 for $500 is pretty good. Any chance they would throw in a Blu-ray player for $75? Seriously, if you have the room for it, why not. You can check the hours that it has been used if you wish by hitting Menu, the RED button on the remote and then select Product Info and one line entry will show hours used. But if you will only keep it for a year or so, may not be important except for next owner.
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post #4954 of 5047
5/15/12 at 10:22am
today i tried to turn on my LG 42LD520 but it won't turn on. The light doesn't turn on at all and the tv doesn't turn on. It's not the power either because other devices still work in the same plug. Anyone have an idea of what is wrong? I bought it last September 2010 so it's out of warranty.

It doesn't turn on via power button or remote.

Thanks.
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post #4955 of 5047
5/15/12 at 10:46am
Quote:
Originally Posted by cheaplikeafox View Post

I bought it last September 2010 so it's out of warranty.

Your other thread states this:
Quote:
I bought it last September so it's still under warranty. Should I call them about it?

Which is it?
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post #4956 of 5047
5/15/12 at 11:38am
Quote:
Originally Posted by Ratman View Post

Your other thread states this:


Which is it?

Out of warranty. Sorry I updated both posts.
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post #4957 of 5047
5/15/12 at 12:08pm
Quote:
Originally Posted by cheaplikeafox View Post

today i tried to turn on my LG 42LD520 but it won't turn on. The light doesn't turn on at all and the tv doesn't turn on. It's not the power either because other devices still work in the same plug. Anyone have an idea of what is wrong? I bought it last September 2010 so it's out of warranty.

It doesn't turn on via power button or remote.

Thanks.

Sounds like it's either the power supply (if no lights are on at all) or the switch ( I forget what it's called) that controls the power supply. Is your set warm to the touch?
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post #4958 of 5047
5/15/12 at 12:52pm
Quote:
Originally Posted by Otto Pylot View Post

Sounds like it's either the power supply (if no lights are on at all) or the switch ( I forget what it's called) that controls the power supply. Is your set warm to the touch?

yeah no lights turn on...I read online about all these bad capacitors but I don't know if that's the problem. I think those people had tvs that would turn on and flicker and turn off. Mine won't even power on. I'm thinking it may have be due to a power supply problem too.
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post #4959 of 5047
5/15/12 at 1:08pm
I don't recall the bulging capacitors a problem on the LGs but I could be wrong. Give LG a call and take it from there.
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post #4960 of 5047
5/15/12 at 1:13pm
Quote:
Originally Posted by Otto Pylot View Post

I don't recall the bulging capacitors a problem on the LGs but I could be wrong. Give LG a call and take it from there.

Yeah that was more of the samsung problem. I did the chat and all they did was ask me to do a hard reset and after that didn't work, they asked me to go to an LG repair center.
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post #4961 of 5047
5/15/12 at 7:19pm
Quote:
Originally Posted by cheaplikeafox View Post

Yeah that was more of the samsung problem. I did the chat and all they did was ask me to do a hard reset and after that didn't work, they asked me to go to an LG repair center.

Just call the number in the owners manual and speak with a rep. My TV (55ld520) was out of warranty twice and they still paid for all the parts and labor. My symptoms were different but from my experience they are very helpful..... I also bought mine around Oct '10.

My last repair (just this month) they replaced what I assume was the main power unit. He just keept calling it the main andhe also called it the mother board. Then it fired up and has been good since even though I lost all my settings.
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post #4962 of 5047
5/15/12 at 8:36pm
Quote:
Originally Posted by martyac View Post

Just call the number in the owners manual and speak with a rep. My TV (55ld520) was out of warranty twice and they still paid for all the parts and labor. My symptoms were different but from my experience they are very helpful..... I also bought mine around Oct '10.

My last repair (just this month) they replaced what I assume was the main power unit. He just keept calling it the main andhe also called it the mother board. Then it fired up and has been good since even though I lost all my settings.

I called the number on the LG support site. He asked if it was outside the warranty and I said yes. He said that since it is out of warranty, if an LG technician were to come and diagnose it, they would charge $89, then if it was a minor problem it would cost $61 and if it was major it would cause $138. He didn't tell me I would be covered though.

How did you convince them to repair it even though you were out of warranty?
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post #4963 of 5047
5/17/12 at 11:33am
My organization bought three of the XXLD650 TVs for digital signage and we are experiencing a problem with their ability to power on and off by the built-in timer features.

With time manually set, we configured all sets to power off at 9:30pm daily and back on mon - sat at 7am. Each morning, the sets are on as configured. at 9:30am, each set powers off. We have confirmed that the time is properly set, and that the timer is set to PM, not AM. Still, the sets power off 12 hours before design.

Testing has confirmed that the feature works if set to go off one or two minutes from current time. Same with powering on. If it is 3:45pm and I program it to turn off at 3:46, it complies.

Yesterday, since our signage units have the abilty to power on/off thorugh HDMI (but the LG TVs don't listen to the power ON signal, long story) I configured the signage to power the unit off at 9:30pm and the TV turns itself on at 7am. This solution worked for one day. The set was confirmed off at 9:30pm, and it was on in the morning when the workforce arrived. However, the next time I walked by a set, it was off. These sets are mounted out of reach, and I have all remotes. Also, this is our off-season, so we have nobody here to interfere.

Has anyone had or heard of any reported problems with the built-in timers? Perhaps the TV has anti-burn-in tech that turns it off after so many hours of operation? Perhaps an inability to read PM or AM? I notice the TV shows military time when powering on, despite the fact that the timers are using 12-hr AM/PM time format.

Any suggestions would be appreciated.

Thanks!
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post #4964 of 5047
5/20/12 at 7:19am
Quote:
Originally Posted by cheaplikeafox View Post

I called the number on the LG support site. He asked if it was outside the warranty and I said yes. He said that since it is out of warranty, if an LG technician were to come and diagnose it, they would charge $89, then if it was a minor problem it would cost $61 and if it was major it would cause $138. He didn't tell me I would be covered though.

How did you convince them to repair it even though you were out of warranty?

It didn't take much convincing at all really. I called the number and one of the first things they told me after they got my model number and personal info was that my TV was out of warranty. I asked of they could consider an extension and they submitted the request to management. A few days later we set up a repair time.
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post #4965 of 5047
5/20/12 at 2:40pm
Quote:
Originally Posted by martyac View Post

It didn't take much convincing at all really. I called the number and one of the first things they told me after they got my model number and personal info was that my TV was out of warranty. I asked of they could consider an extension and they submitted the request to management. A few days later we set up a repair time.

thanks I called them again. They told me to submit my receipt and they will see if they can extend it. So you had LG come to your house to fix it? I wonder if they would let me use an LG authorized service provider instead. I guess I can ask them if they approve it.
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post #4966 of 5047
5/21/12 at 2:40am
Quote:
Originally Posted by vze33jng View Post

My organization bought three of the XXLD650 TVs for digital signage and we are experiencing a problem with their ability to power on and off by the built-in timer features.

With time manually set, we configured all sets to power off at 9:30pm daily and back on mon - sat at 7am. Each morning, the sets are on as configured. at 9:30am, each set powers off. We have confirmed that the time is properly set, and that the timer is set to PM, not AM. Still, the sets power off 12 hours before design.

Testing has confirmed that the feature works if set to go off one or two minutes from current time. Same with powering on. If it is 3:45pm and I program it to turn off at 3:46, it complies.

Yesterday, since our signage units have the abilty to power on/off thorugh HDMI (but the LG TVs don't listen to the power ON signal, long story) I configured the signage to power the unit off at 9:30pm and the TV turns itself on at 7am. This solution worked for one day. The set was confirmed off at 9:30pm, and it was on in the morning when the workforce arrived. However, the next time I walked by a set, it was off. These sets are mounted out of reach, and I have all remotes. Also, this is our off-season, so we have nobody here to interfere.

Has anyone had or heard of any reported problems with the built-in timers? Perhaps the TV has anti-burn-in tech that turns it off after so many hours of operation? Perhaps an inability to read PM or AM? I notice the TV shows military time when powering on, despite the fact that the timers are using 12-hr AM/PM time format.

Any suggestions would be appreciated.

Thanks!

Yes, I can confirm there's a problem with the timer. I have the 42LD550. The timer will work to turn the set off and on at my designated times. However, it will also shut the TV off at a time later that I didn't choose.

For example, I set the timer to turn the set off during the day, from 8:00 am when I'm at work, and back on again when I get home at 5:30 pm. This works; I've seen it go off before I leave and it's on when I get home. However, at 7:30 pm, the set turns itself off. However there's no secondary timer, and I haven't changed the timer from its orginal setting.

My set has the latest firmware 08.03.06. This has been an issue on previous firmwares since I purchased it in February of 2011.

Although I haven't contacted LG about the timer issue, I did contact them last year about the clock not automatically adjusting for Daylight Savings Time and the Automatic time setting not working. Here is LG's response:

Quote:


The clock time is not determined or controlled by your internet connection. The time is adjusted automatically, if you have an antenna or straight cable. The time is adjusted by information from a designated broadcaster. If you use a cable box or satellite receiver, the time will not adjust automatically, but have to be adjusted manually.
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post #4967 of 5047
5/23/12 at 9:03am
Quote:
Originally Posted by martyac View Post

It didn't take much convincing at all really. I called the number and one of the first things they told me after they got my model number and personal info was that my TV was out of warranty. I asked of they could consider an extension and they submitted the request to management. A few days later we set up a repair time.

The repair place found out that the main board was broken. It would have cost $280 to repair it. I called LG and they approved the extended warranty! Thanks a lot, martyac. That's pretty good customer service!
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post #4968 of 5047
7/26/12 at 2:54am
I have noticed some blur during baseball games.. my tru motion is set at low.. should I raise it to
eliminate the blur/jutter?
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post #4969 of 5047
7/26/12 at 8:18am
Quote:
Originally Posted by willisf View Post

I have noticed some blur during baseball games.. my tru motion is set at low.. should I raise it to
eliminate the blur/jutter?

Just try different combinations of the TruMotion settings to see if there is a difference. Or just turn it off altogether. There is no definitive setting. It's all personal preference.
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post #4970 of 5047
8/25/12 at 4:30pm
Just to let everyone know that LG has released a new software update for the LD550.The version is 08.03.07 and It adds Skype support to the tv.
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post #4971 of 5047
8/25/12 at 5:31pm
Quote:
Originally Posted by hottubjohn View Post

Just to let everyone know that LG has released a new software update for the LD550.The version is 08.03.07 and It adds Skype support to the tv.
For those that care, I'm sure they already know that.
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post #4972 of 5047
8/26/12 at 1:33pm
Speaking of time, my LD550 has been a fairly good performer, only one service call since i bought it 5/10. But, I have noticed that the time always goes off, slow by 2 or 3 mins, no matter if i set it manually or use Auto setting. I have it on home network with ethernet/hdmi in connections, no coax. I have not been able to get it to keep proper time since day one. It is the only electronic device with a built in clock that has been unable to keep accurate time. I think the last clock i had which had this trouble was an 8day wind up alarm clock . i havent used it since 1966 when i bought a clock radio. Apart from this, nothing has really caused any trouble. My computers are always on the proper internet time automatically set daily or whenever nist.gov. I was just beginning to wonder if anyone else had this issue. Or, what does the clock use to focus on for time checks? I just thought it odd that it keeps close to correct time, but loses a little over the course of a month or so as if it were a wind up or battery powered clock
thanks
John
Edited by johnniedoo - 8/30/12 at 1:00am
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post #4973 of 5047
8/30/12 at 8:59pm
Thread Starter 
Well, it's been 2 years now and the 42LD550 I have is doing well. I am still very satisfied with the stability and picture quality of our TVs. The picture quality is better than some newer models in the same price range as we might have paid two years ago, Even some newer LG models seem lacking. I just went through the AVS HD709 disc again and checked the TV on 3 HDMI inputs with 3 of my Blu-ray players and all look fabulous. I am especially pleased with the black level. Black level has always measured in the 0.04fL to 0.08fL with back light set at 33 to 40 and peak white levels of 35 to 42fL. As djams pointed out awhile ago:

Quote:
Originally Posted by djams View Post


We were talking in cd/m2 (nits) - the .15 number quoted above would be .043fL, so we're in the same neighborhood.


And based on what I have been reading about owners with LED TVs that have local dimming I'll keep my LD for as long as it lasts, smile.gif
Edited by Phase700B - 8/31/12 at 10:09am
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post #4974 of 5047
8/30/12 at 9:03pm
I too have been very pleased with my 47LD520 as far as stability and pq. It would seem that 2010 was a very good year for LG tv's.
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post #4975 of 5047
8/31/12 at 10:16am
Thread Starter 
Quote:
Originally Posted by Otto Pylot View Post

I too have been very pleased with my 47LD520 as far as stability and pq. It would seem that 2010 was a very good year for LG tv's.

+1 I agree, overall the 2010 LD series still stands as a good performer in a mid priced LCD TV and having few if any bothersome issues when compared to many 2011 and 2012 models. TV makers are always looking for way to cut costs and ,sadly, many times performance and features. Even some 2011 and 2012 LG models seem to exhibit some issues.
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post #4976 of 5047
8/31/12 at 11:04am
^ Couldn't agree more. The LD series is a rock solid performer.

That said, I don't have mine anymore. I purchased a LG 50PM9700 plasma. If you recall from my initial posts in this thread, I switched from plasma to LCD because of bad reflections / glare in my new house. I just couldn't resist the temptation of a matte screen plasma. smile.gif
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post #4977 of 5047
8/31/12 at 11:09am
Quote:
Originally Posted by Otto Pylot View Post

I too have been very pleased with my 47LD520 as far as stability and pq. It would seem that 2010 was a very good year for LG tv's.

I think the 2011 model year wasn't too bad compared to the 2010 year, but this year is clearly one big step back with much fewer A/V inputs and no 10-pt grayscale controls among other notable issues.

All I can think of regarding issues with the 2011 models is some minor backlight buzzing (on bright/high contrast scenes), less than ideal vertical viewing angles when very close and below the TV (can easily be minimized with a lower TV stand and sitting a bit further back), and very slight horizontal banding (on full white fields) on my S-IPS 42LK450. For a 42" 1080p TV that I paid just $450 for, I can't really complain.

If anyone can think of other issues the 2011 models had that the 2010 models didn't, please do share. It's nice to be able to compare models as similar as the LD and LK series.
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post #4978 of 5047
8/31/12 at 11:16am
Thread Starter 
Quote:
Originally Posted by djams View Post

^ Couldn't agree more. The LD series is a rock solid performer.
That said, I don't have mine anymore. I purchased a LG 50PM9700 plasma. If you recall from my initial posts in this thread, I switched from plasma to LCD because of bad reflections / glare in my new house. I just couldn't resist the temptation of a matte screen plasma. smile.gif

I was lurking threads and saw that you switched camps again.wink.gif I haven't read a lot about the PM9700, except some say it has plus and minuses compared to a Panasonic ST30. Is the light output equal to the the LG you had? I would guess off angle view is better than the LG. And is the "matte" screen as glare free as the LG?

Well, perhaps not the correct place to get into more comparisons. This is the LG xxLD thread and it has been great to share experiences on these models. Best to keep questions and comment in the correct threads. But nice to hear from you and hope the new plasma works out well in the long run. There is, however, always new and better.smile.gif
Edited by Phase700B - 8/31/12 at 12:23pm
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post #4979 of 5047
8/31/12 at 12:41pm
Quote:
Originally Posted by djams View Post

^ Couldn't agree more. The LD series is a rock solid performer.
That said, I don't have mine anymore. I purchased a LG 50PM9700 plasma. If you recall from my initial posts in this thread, I switched from plasma to LCD because of bad reflections / glare in my new house. I just couldn't resist the temptation of a matte screen plasma. smile.gif

I had heard that you'd switched to the "other side" biggrin.gif I'm just glad that you had the same LD520 that I had because you, among others, were instrumental in helping me get the most out of my first LCD purchase. Thank you.
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post #4980 of 5047
8/31/12 at 4:32pm
Quote:
Originally Posted by hottubjohn View Post

Just to let everyone know that LG has released a new software update for the LD550.The version is 08.03.07 and It adds Skype support to the tv.
where can i download this?
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