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The "Official" Denon AVR-4311CI/AVR-A100 thread [NO PRICE TALK] - Page 444

post #13291 of 23136
Quote:
Originally Posted by batpig View Post

Having used both the GLS "safe connect" plugs and also the Monsters (I have come across about 8 pairs that were 'throw ins' with used speakers I bought off craigslist) I can tell you most certainly they are NOT the same, not even close. It's not like it's an identical product just one has a brand label slapped on it... the GLS "safe connect" plugs are clearly a look-alike knock-off of the Monster "Quick Lock" plugs, but the build quality, fit and durability of the Monster plugs is miles ahead.

Obviously Monster is way overpriced at full retail but the product are very high quality. I have had several problems with the GLS plugs and will no longer use or recommend them:

- one of the plugs literally snapped off the body behind my AVR! I was trying to figure out why I wasn't getting sound out of one of my surround channels, so I reached in back and found the loose wire with the plug stuck in the binding post and the body just lying loose behind the AVR

- the fit, while somewhat secure at first, can loosen over time if you plug/unplug a lot as the metal "flanges" can bend. Obviously this can happen with any plug but I've found the Monsters to be much more robust and stay tight over time and repeated use. On an install I helped with, those GLS plugs ended up becoming so loose that they slipped out of the back of a speaker and ended up tripping the protection circuit of the AVR when they fell out and the metal contacts touched.

they are an OK product but IMO pretty cheaply made....

There is a new version of the GLS plug out that fixes the problems you list, particularly the issue with loosening over time - the new locking plug is much better constructed.

GLS may be willing to exchange the plugs if you contact them.
post #13292 of 23136
Which has the better Dac's for listening to either 2-channel or 5-channel music - the Denon 4311 or the venerable old Denon 5910?
post #13293 of 23136
Quote:
Originally Posted by avsnoob10 View Post

I got an e-mail response from Denon Cust Service about newegg.com, according to this e-mail Newegg.com is NOT authorized to sell Denon products. I am waiting on Newegg to tell me their side of the story after they further investigate because so far the response from newegg is that they are authorized for everything they sell but I forwarded them Denon CS response and said I want to RMA the receiver because of the possible future warranty issue and I was asked to fill out a questionnaire and waiting to hear from them at this point.

HAHA! I have the complete opposite email from Denon stating that newegg IS an authorized retailer. This gets funnier and funnier!
post #13294 of 23136
Ran setup on my 4311ci. I have energy veritas 2.2 bookshelf speakers for F/L, matching veritas center and 4 b&w xts for surround and rear speakers. Also have a velodyne microvee sub.

Setup makes all speakers large except for rear surrounds and has my crossover set to 40. I have run the setup from 8 positions each time and the setting are almost identical each time.

Does this make sense? Should I change anything. Sounds good but wasn't sure if something is amiss.


Thanks
post #13295 of 23136
yes, change it all to "small" and raise the crossovers a bit, please read up: http://batpigworld.com/fadq.html#audyssey
post #13296 of 23136
Quote:
Originally Posted by bfreedma View Post

There is a new version of the GLS plug out that fixes the problems you list, particularly the issue with loosening over time - the new locking plug is much better constructed.

GLS may be willing to exchange the plugs if you contact them.

thanks for this information I may go ahead and contact them....
post #13297 of 23136
Quote:
Originally Posted by streamerlover View Post

HAHA! I have the complete opposite email from Denon stating that newegg IS an authorized retailer. This gets funnier and funnier!

Yes and I just received my 4311 from newegg....it is still sealed in the box, trying to wait until I get a clear confirmation befvore openning.
post #13298 of 23136
Anyone know where to toggle ARC off on the 4311?
post #13299 of 23136
^^
HDMI Control (p. 99)
post #13300 of 23136
Quote:
Originally Posted by Cobra5wood View Post

Which has the better Dac's for listening to either 2-channel or 5-channel music - the Denon 4311 or the venerable old Denon 5910?

Dunno about the 5910, but one factor to consider is that you lose Audyssey if you connect the 5910 with analog cables to the 4311.
post #13301 of 23136
Just curious, I have a technical question about another Denon component, and I can only find phone numbers on the customer service website:

http://usa.denon.com/US/ContactUs/Pages/ContactUs.aspx

How do you contact them by email? (I'd like a written record.)

Thanks !!
post #13302 of 23136
Quote:
Originally Posted by Cobra5wood View Post

Which has the better Dac's for listening to either 2-channel or 5-channel music - the Denon 4311 or the venerable old Denon 5910?

I wouldn't worry about it, based on my results testing the A100 against the Oppo BDP83SE's venerated dedicated Stereo analog outs. And as pbarach mentioned, what will you do with the 5910's analog signal? "Audiophiles" would run it into Ext In, foregoing any digital processing. So last century.

What i would do is this. Your Denon 5910 has DenonLink3 which is great for music. Connect the two with your DenonLink cable, set the 4311 to DL3 and enjoy!
post #13303 of 23136
Quote:
Originally Posted by batpig View Post

yes, change it all to "small" and raise the crossovers a bit, please read up: http://batpigworld.com/fadq.html#audyssey

Will do - do I change to 80 as noted in the document or something else (eg 60)?
post #13304 of 23136
^^
80hz is what is recommended by Audyssey, although you can try 60hz to see if it makes any difference to you.
post #13305 of 23136
Quote:
Originally Posted by Kevin C Brown View Post

Just curious, I have a technical question about another Denon component, and I can only find phone numbers on the customer service website:

http://usa.denon.com/US/ContactUs/Pages/ContactUs.aspx

How do you contact them by email? (I'd like a written record.)

Thanks !!

Ask A Question

http://denon.custhelp.com/
post #13306 of 23136
Quote:
Originally Posted by batpig View Post

thanks for this information I may go ahead and contact them....

Glad to help. Nice to be able to provide something to you in a Denon thread! I've certainly benefited from your info many times.
post #13307 of 23136
Quote:
Originally Posted by HTPCat View Post

I received an email from Newegg this morning regarding this matter and they want to assure me that the vendor they purchase from is an authorized denon retailer. I have requested further clarification based on this additional information and may have to return it if it turns out that denon won't honor the warranty on this purchase. I haven't received it yet, but it is scheduled for delivery today. I guess I am going to have to wait for my upgrade for some time as I am guessing that the official authorized retailers won't be selling at this price in the near future.

As you quoted my post, I would suggest you read it again.
post #13308 of 23136
Quote:
Originally Posted by jdsmoothie View Post

Ask A Question

http://denon.custhelp.com/

Thanks !!
post #13309 of 23136
Quote:
Originally Posted by jdsmoothie View Post

As you quoted my post, I would suggest you read it again.

Well I read your post several times actually and what I get from it is that Newegg was purchasing Denon products from an authorized Denon retailer; which is what Newegg has told me in the email. And that this process can be acceptable and the Denon warranty would be valid if authorization is granted from Denon. However, based on what you are hearing Newegg never received authorization from Denon to purchase and resell Denon products from the authorized retailer and futhermore Denon has shutdown both the authorized retailer and Newegg from purchasing Denon products from D& M holdings. I surmize from this that any Denon products Newegg sold will not have a valid manufacturer's warranty (because they didn't request/receive authorization).

Since Newegg has represented to me that they are selling Denon product that qualifies for the manufacturer's warranty, I replied back to the email from Newegg asking for further clarification and confirmation on how any warranty issues would be handled.

Am I mis-understanding the implications of what you have heard?
post #13310 of 23136
^^
Apparently not, but wanted to confirm. Also, note that although at this stage Denon assures me that Newegg is not authorized, I do believe that Newegg will in some fashion back any warranty issues should you decide to keep the unit.
post #13311 of 23136
^^
OK well I also felt that Newegg would eventually back any warranty issues, just want to get it in writting. I have purchased many thousands of dollars worrth of computer components from Newegg and have always been very happy with their customer service.
post #13312 of 23136
Quote:
Originally Posted by streamerlover View Post

HAHA! I have the complete opposite email from Denon stating that newegg IS an authorized retailer. This gets funnier and funnier!

Can you cut and paste the text from the email from Denon? Whether Newegg should be an authorized dealer or not, the fact that Denon has apparently told individuals by phone and email that Newegg is authorized should require them to honor the warranty. Otherwise, they have mislead the public (even if they were incorrect in telling people Newegg is authorized).
post #13313 of 23136
Quote:
Originally Posted by HTPCat View Post

^^
OK well I also felt that Newegg would eventually back any warranty issues, just want to get it in writting. I have purchased many thousands of dollars worrth of computer components from Newegg and have always been very happy with their customer service.

Exactly, get it in writing in addition to getting it in writing of 3 year warranty and not two like what they state. Hopefully I will hear from them tomorrow as it has been 5 business days.

Anyways, I ran through the Audyssey setup tonight (finally) and was very impressed. Audyssey adjusted my levels to about -7, -8 (raised to -4.5), -6.5 for my LCR channels. It seems audyssey is trying to tell me I have lots of headroom? (Klipsch RF-7IIs and RC-64II). just watching a clip in Tron and Cloverfield, my BIC-PL200 has to go now.
post #13314 of 23136
Quote:


It seems audyssey is trying to tell me I have lots of headroom?

more precisely, it is telling you that your speakers are very sensitive.
post #13315 of 23136
Looking for a smaller, cheaper amp for upstairs, perhaps the 2311? Loving my 4311 thus far for the theater room!
post #13316 of 23136
EDIT: I have searched on google but not really extensively....

Is there a document online on Denon's website that states the warranty being 3 years?

Newegg.com just confirmed that they purchase through a authorized vendor and that they are indeed authorized themselves. However, they confirmed the warranty is only 2 years. So I sent a response back asking why its shorten by a year: did they find out from denon that it is indeed 2 years only or thats all they are willing to do?
post #13317 of 23136
Ok, after insane amounts of research I've decided to go with the Denon 4311CI receiver. (Mostly for the Audyssey MultEQ XT32 room correction.)

BUT...

Here's the thing. I currently own the Emotiva UMC-1 and XPA-5.

I want to get rid of the UMC-1 (I just don't like it), but I'm debating about whether I should keep the XPA-5 and combine it with the Denon 4311 as it has a "pre-amp" mode which as I understand it, reduces interference to the... (is it its own amp or the external amp?)

(Sorry I'm still learning here.)

I would assume most people would tell me to use the XPA-5 as it is dedicated power, but I'm wondering if it really makes THAT much of a difference. I'm only running a 5.1 system and from what I've read, the 4311 seems to have no issues with power. (Not to mention it would please the wife if I reduced my "units" by 2 instead of just one.)

My system:
Paradigm Studio 60s v5 (mains)
Paradigm Studio 590 v5 (center)
Paradigm Studio ADP 590s (rears)
Paradigm Sub 12 (sub)
PS3 (blu-ray player)
My room is approximately 16x20

My system is primarily used for watching blu-ray movies. (Don't care about music or TV.)

Any info/feedback would be greatly appreciated.

Thanks!
post #13318 of 23136
Quote:
Originally Posted by Mike Bradson View Post

Ok, after insane amounts of research I've decided to go with the Denon 4311CI receiver. (Mostly for the Audyssey MultEQ XT32 room correction.)

BUT...

Here's the thing. I currently own the Emotiva UMC-1 and XPA-5.

I want to get rid of the UMC-1 (I just don't like it), but I'm debating about whether I should keep the XPA-5 and combine it with the Denon 4311 as it has a "pre-amp" mode which as I understand it, reduces interference to the... (is it its own amp or the external amp?)

(Sorry I'm still learning here.)

I would assume most people would tell me to use the XPA-5 as it is dedicated power, but I'm wondering if it really makes THAT much of a difference. I'm only running a 5.1 system and from what I've read, the 4311 seems to have no issues with power. (Not to mention it would please the wife if I reduced my "units" by 2 instead of just one.)

My system:
Paradigm Studio 60s v5 (mains)
Paradigm Studio 590 v5 (center)
Paradigm Studio ADP 590s (rears)
Paradigm Sub 12 (sub)
PS3 (blu-ray player)
My room is approximately 16x20

My system is primarily used for watching blu-ray movies. (Don't care about music or TV.)

Any info/feedback would be GREATLY appreciated.

Thanks!

I highly doubt you will hear a difference. I have the XPA-2 driving Revel F52s and can only hear a slight difference between it and the internal amps of the 4311 in the highs when pushed to insane levels at 9' from the speakers in a 17' x 18' room.
post #13319 of 23136
Quote:
Originally Posted by e2g_ View Post

Is there a document online on Denon's website that states the warranty being 3 years?

Newegg.com just confirmed that they purchase through a authorized vendor and that they are indeed authorized themselves. However, they confirmed the warranty is only 2 years. So I sent a response back asking why its shorten by a year: did they find out from denon that it is indeed 2 years only or thats all they are willing to do?

It's been posted numerous times now that that is Newegg's position; however, posting it again and again doesn't change anything. Denon's warranty lists 3 years for "CI" models and I even sent the link to an on line chat Newegg rep last week to apparently no avail.

http://usa.denon.com/DocumentMaster/...NEW-July10.pdf
post #13320 of 23136
Quote:
Originally Posted by Mike Bradson View Post

Ok, after insane amounts of research I've decided to go with the Denon 4311CI receiver. (Mostly for the Audyssey MultEQ XT32 room correction.)

BUT...

Here's the thing. I currently own the Emotiva UMC-1 and XPA-5.

I want to get rid of the UMC-1 (I just don't like it), but I'm debating about whether I should keep the XPA-5 and combine it with the Denon 4311 as it has a "pre-amp" mode which as I understand it, reduces interference to the... (is it its own amp or the external amp?)

(Sorry I'm still learning here.)

I would assume most people would tell me to use the XPA-5 as it is dedicated power, but I'm wondering if it really makes THAT much of a difference. I'm only running a 5.1 system and from what I've read, the 4311 seems to have no issues with power. (Not to mention it would please the wife if I reduced my "units" by 2 instead of just one.)

My system:
Paradigm Studio 60s v5 (mains)
Paradigm Studio 590 v5 (center)
Paradigm Studio ADP 590s (rears)
Paradigm Sub 12 (sub)
PS3 (blu-ray player)
My room is approximately 16x20

My system is primarily used for watching blu-ray movies. (Don't care about music or TV.)

Any info/feedback would be greatly appreciated.

Thanks!

The XPA-5 will make a difference,IMHO at higher volumes if you are inclined to watch/listen to dynamic and loud scenes. Others have disagreed on this thread but I believe many, many hours of listening with and without the Emo's tells me so. I also hear a marked improvement with stereo music with my XPA-1s and my B&W 803's. The XPA's are more dynamic, faster in transition and very nice.

As stated before, there is no possible way to blind test, re-EQ fast enough to do any kind of blind testing and others believe an amps an amps, an amp and there is no difference pretty much ever until clipping. I disagree. There are differences but they are admittedly not very great and in some cases nearly nonexistent. I do agree that one should spend up for speakers, room treatment, and the 4311 first. This is where the bang for buck is. Nice high current beast Amps are just slightly additive in most situations and may be entirely unnecessary. I use all 11 channels so an amp is required and besides its a fun thing to play with Amps, HTPC, new Oppo, the works.
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