The "Official" Denon AVR-4311CI/AVR-A100 thread [NO PRICE TALK] - Page 557

I wanna use "Batpigs", but I am not even sure how to get into the database.

Here is Harmony's response to me request

I understand that you would like to upload the settings for the Denon AVR-4311CI from the "batpigworld" account to your Logitech Harmony 700 remote. I apologize for the inconvenience this issue might have caused you. I can help you resolve this issue.

Mike, our records show that your account is already out of support which means that we will not be able to make changes for you. We have a dedicated team that handles accounts that are already out of the 90 day free support. Should you decide to contact them, please click on the link below:

http://logitech-en-amr.custhelp.com/...pport-services

I as much as I would like to help you out, I am not allowed access to your account to upload the settings.

Do I have to pay? I don't mind if it can be done.

^ it would only make sense to pay if the standard 4311 Harmony commands already available for free do not meet your requirements. What are some examples of commands that exist in Batpig's database, and not in the standard DB?

BTW, even when my remote was still under warranty, I had very little success in getting custom commands from Batpig's DB added to my account. Be prepared for a certain amount of frustration.

Is anybody successfully using the triggered outlets?

I have an AMX PC2 (triggered outlet) connected to the rack fans.

All I want is simple operation. If the receiver is on, so is the AMX. If the receiver is off, so is the AMX. Simple.

However, if I plug in the AMX, even if the receiver is off, it turns on.

At first, I thought it was a wiring issue. But if I shut off the triggered outlet in the receiver setup, it's that shuts off.

What do I do?

^^
Have you adjusted the dip switches on the AMX for "latch" mode as it defaults to "momentary" mode out of the box?

Yeah I figured. What is funny is that the directional up and down does not work on the Harmony from the database, but the directional left and right does. I even tried learning it from the 4311 remote, but it won't! The "ok" button on the Harmony does nothing as well! This is frustrating

^^^

they may just be assigned wrong... not totally uncommon with the harmony database... check the key assignments under "standard buttons"...

dadgum... you still haven't gotten that switch to work? i may have to plug one here and experiment...

Strange that learning the command doesn't work. The keys you mention are basic keys, and should work with the standard database. Is it possible that the remote is defective?

^^^ No, those keys work with other devices I have. I am hoping others that have a Harmony will chime in on this one.

I have been thinking about getting the 4311 as an upgrade. I was talking to a commercial av installer and he told me he wouldnt buy a denon because he has had too many go out on him and that they have power supply failures. He works in commercial, sports bars etc.

^^
The 4311CI was released about 1.5 years ago and to date, IIRC, there have been very few posts in this thread regarding power supply failure or other major issues.

Emotiva has one of its many sales on XP Series amps again. I think this might be because after many, many delays, it looks like the XPR series may becoming out soon. Who knows though. So, I decided to grab an XPA-5 multi channel amp and now I have enough external channels to power everything externally. The amp arrives later this week.

It means I will be able to go to Pre-amp mode for the first time on all 11 channels. My guess is there will be little to zero difference for the rear surrounds and heights I presently power using the 4311 internals. As you can read in this massively long thread, there really isn't much more to report on the AVR. It works well. I do miss the actual "I listened to this material and this is what I thought of it" responses and in recent months all we are left with is the occasional operational question. I guess it goes to show that the vast majority of purchasers are just doing fine with this AVR

So, now I may have two well cared for XPA-1s to sell. 5 monster Amps is just two too many and I am primarily a movie, sports, and regular TV viewer more than a huge stereo listener. One XPA-1 for the center and the 5s to do all the other channels. The XPA-1s, i do love. They really sound great; in that they don't really sound like anything but solid powerful amps with limitless reserve. I am not of the camp that an amplifier should add coloration of sound of any kind and in this, the XPA-1s deliver. Not sure what I'll do but it will be backbreaking to rebuild the rack and closet yet again.

While this may be possible, you have to keep in mind that commercial use have the units on pretty much most of the day. 12+ hours of nonstop use in often poorly ventilated spaces that are very dusty. These are very harsh conditions for any component, especially one not designed for it.

You can't really base your decision under his experiences. Like JD had mentioned, there have been very few mentions of failures on this unit for home use.

screwdrivers can be used as a hammer, but they don't last very long that way...

whereas screwdrivers used to drive screws last a good long time...

thats a good point, I do like to keep it on all the time though. I always have whole house audio going on. No heavy dust conditions here and it is safe in the rack. The idea of having the unit power zone 2 was a nice thought but maybe its best to have redundancy and keep zone 2 powered with the separate power amp. I tell you this little onkyo 609 has been running full time for 6 months with no issues at all. I bought it for 400 bucks. But was definitely looking at upgrading to denon for all the pre outs - dynamic volume - analog bypass - zone 2 power - backlit remote
I havent looked at the high end onkyo unit(s) which I need too.

I've owned Denon for my HT's for 15 years and never had anything fail on me. I'm ordering a 4311 today and have no doubts this tradition will continue.

@lotus...

i wouldn't worry about it...

anecdotally, there have been very few (any?) reports of power supply failures...

and anecdotally, many owners use their avrs HARD...

woot! gotcha at last...

Well said! Driving 8 sets of bar speakers in a loud environment with a low powered Denon in an under cabinet poorly ventilated counter (next to the Margarita mix) is generally not the best plan. Certainly someone I would not take too seriously for advice on the capabilities of a power supply. The 4311 has been rock solid for Amps. And power supply. There have been a few problems and JoeRod just received what appears to be a dead unit. It does happen but rarely.

I've been got for awhile, just hoping prices might fall or Vann's make another royalty screwup. My Philharmonics should be ready in a couple weeks and in a month or so either the GT or VT50 Panasonic plasmas in 65" should be hitting BB, so it's all starting to come together. I'll use the time in between on flattening out the learning curve.

Yippee! I've been without my man-cave since November, looking forward to a whole new setup.

Tell that to my poor jewler's standard head screwdriver my wife tried to use to tighten the screw on dresser drawer handle.

not all commercial is like that. Some have nice rack set ups in well ventilated rooms. Anyway, he was talking about residential too. He said after they moved manufacturing to Asia they have been bad ever since (when was that?). It's just one high end installers opinion and looks like many people are happy with this particular model.

^^ I'm guessing that a little digging might reveal he's an authorized dealer for something other than Denon.

When was manufacturing ever not in Asia?

yes dont think hes installing denon. Im gonna test out the denon, onkyo and marantz and then just keep the one I like best - they each get one week audition time

Yes, not all bars are alike. However, those bars aren't using old Denons to power the bar. They use multi-zone Amps. Often Russound or some other company. If they do use a retail receiver, they usually incorporate a load or resistance matching speaker switch in the line. The Asia comment is also weak. I guess you are inferring production sent to China vs Japan. The 4311 is manufactured in Japan so your buddies comment is, even with me interpreting here, pretty poor again. Also, if you open any modern receiver, parts are sourced from just about everywhere. You have Chips from Japan, capacitors from China, wire from Thailand, and. For the really exotic, signed Tibetan Monk hand blessed cabinets from Nepal. (the poor monk had to flee Tibet).

In all fairness, some of the Chinese manufactured Denons utilize a less glamorous GUI but otherwise, the manufacturing quality is close to that of the 4311. I had the 3311 for awhile and it was fine.

Bottom line, if you trust your buddy because he has inaccurate and somewhat unusual issues with Denon; don't buy a Denon. It's ok to go get something else, no one will go all hater on you. Well, except if you get an Onkyo....... :-)

ha ha - ok thanks - he must of meant the switch from Japan to China - I'm glad the 4311 is made in Japan

Coincidentally, I'm still using my Harman Kardon TC30 universal remote that came with my HK 745. It's a re-branded Harmony remote and I just noticed yeterday that the drectional buttons weren't working for my 4311 though they work fine for everything else in my setup.

I've had Denons for years a 3808ci which my son now uses for Xbox360 and I currently have a A100 and I would guess they are on 12+ hours everyday with no problems to either one....of course my area is pretty clean no dust or dirt but the pet birds do roost on top of them during breeding season...joking

Chris already chimed in right after your post with the correct answer. The commands are correct in the database, they are just not mapped correctly to the up/down arrows in "device" mode. You have to go into the button settings for the Denon device and remap the up/down arrows.

By default they are set to "tuner up/down" or something stupid like that. I don't know why harmony uses that as the default mapping but that's the problem.