The "Official" Denon AVR-4311CI/AVR-A100 thread [NO PRICE TALK] - Page 680

Yup ... 2CH custom stereo settings (p. 99 OM).

Yes there is...Manual Setup>Audio Setup>2ch Direct/Stereo>Setting=Custom (not Basic)...have to adjust subwoofer level from CH Level button but all other custom stereo settings can be made here.

I'm fairly new to my Denon (3 months); so, I'm still learning 'stuff' daily . . . one of my more immediate concerns is trying to get my Amazon Prime movie streaming (via my Samsung UN55C8000 LED TV) to stream the audio back thru my sound system. Audio & Video work fine when using just the TV; but audio won't pass to AVR.

Side Note: all my components are routed thru the Denon w/ one HDMI cable connecting it to my TV (via the ARC HDMI port).

So, any help would be appreciated.

Thanks.

Shek5150

Awesome guys, thanks!

Sammy TV: Anynet+ set to ON with audio set to external speakers AVR: HDMI Control - ON

or just connect an optical cable from the Sammy to the AVR and call it a day.

Issue - Video Dropout with Xbox 360

Description - While using my Xbox 360 I will get random video drop outs that last around 3-7 seconds.

Troubleshooting - I have replaced the HDMI cable, I have tried different HDMI ports, I have reset the microprocessor. I have disabled i/p scaling and video convert. No matter what I have tried I still get video drop outs. I have connected the Xbox 360 directly to my projector and never have a video drop out, it's only while connected to the Denon.

Next steps - I have disabled Auto Lip Sync and so far I haven't had any dropouts but I only tested for a bit as it was getting late and I am in the middle of a kitchen remodel. I could also order a Xbox component cable and try running it that way.

Any suggestions? I feel like I have tried all the common steps. I am able to watch tv, my Oppo, etc.. and never have a video drop out. The issue worsened after I added a Lumagen in the line because the Lumagen does't recover from the video drop and the power has to be recycled on it. Before the Lumagen, the Denon would pick back up on the Signal so while it was an inconvenience, I could tolerate it.

I don't have that issue with my xbox but I have noticed it will decide to revert to stereo mode and not send 5.1 from time to time and the only way to fix it is to go into the xbox settings, change it back to stereo (it still claims to be set to 5.1) then change back to 5.1. I suspect xboxen are not super reliable on several fronts.

^^^I have that same issue, but I blame it on handshake problems. The way I fix it is to just turn the xbox off and then back on. It usually happens when I go from my bluray player to the xbox without turning the AVR off.

Yeah but that's real annoying

Ha, this is true.

So what did the PandorA firmware update actually fix? After successfully installing this update, my Pandora still switches to the internet radio interface after playing one or two songs. Am I missing something and what was the purpose of the update?
Thanks!

The recent Pandora update only fixed the inability to log in to the Pandora servers, nothing more.

Thanks, JD! Fortunately, this change in programming didn't affect my two Roku's at all. I haven't checked my networked Onkyo yet since it also has built in Pandora like the 4311.

WaHooooo!!!!!!!

Thanks JD,

Changing that Anynet 'thingamawichie' . . . took care of it . . . once I turned it on . . . the TV speaker selection seemed to take care of itself . . . when my AVR is on the TV registers "External Speakers" and when the AVR is off the TV registers "TV Speakers." . . ..

Did I already say WaHoooo!!!!! 😜

p.s., please excuse my exuberance . . . particularly since you don't know me; however, I've read enough of your posts that I feel like I do know you . . . I'm pretty amped about having this feature back . . . that free content streaming from Amazon is a pretty cool perk for Prime members . . . and until now, it was doing me no good what so ever . . . hence, my enthusiasm . . . Thanks again . . :D
Edited by Shek5150 - 12/31/12 at 3:26pm

So... My wonderful wife treated me to a Denon 4311ci for my birthday some six months ago and I have been on a roller coaster ride of discoveries -- secrets and additional puzzles -- ever since. My advice to all new owners is:

1. Understand that this new device is a computer attached to an amp. As such, it can get twisted up in its own shorts from time to time, because of software bugs. Therefore I recommend that you faithfully install each firmware update and then hold your breath before cursing. For example I downloaded the recent Pandora fix only to find that my Internet Radio access (I.e., to jazzradio.com, skyradio.com and every other Internet provider EXCEPT Pandora, Rhapsody and Napster) had been nuked. However, when my installers came to add a new Panasonic 65VT50 to me setup, voila! Internet radio returned. WHY? Probably because they disconnected everything from all power for about 2 hours, allowing the processors to reset. It's a,aging how many problems this one simple step can solve. Therefore:

2. The ONE thing I suggest all owners do before tearing hair out is simply to power down the AVR and PULL GHE PLUG. Not for one minute or five, but for an hour or two or four. Next...

3. If you know how, load your router software and assign your AVR a STATIC IP ADDRESS -- in other words, make sure that it always has the exact same address in your network, come rain or shine or power outages. Finally...

4. Get a GREAT router. Not just a decent one, but a GREAT (i.e. expensive) one. You will be amazed what a difference you'll get by replacing your $65 or $95 Netgear or Linksys or whatever-serviceable-workhorse woth a ungodly costly $185 Airport Extreme Base Station PLUS another Airport Extreme BS in bridge mode if you have a two-story Home. Of course your AVR will be hardwired, but your iPhone, iPad, Android device, Mac or PC may well depend on WiFi, and getting Airplay OR one of the terrific Denon proprietary/third-party apps to work consistently depends on having a consistent IP address for your AVR and a steady, unwavering connection to your device. In my own case, I solved MANY problems by (a) closing my eyes to price and purchasing the latest Apple AirPort Extreme Base Station then (b) using my previous AE Base Station as a WIFi network extender, installed via etherne, inches away from my AVR. As a result, my wireless speeds in the same room as my AVR tripled. And I have never since experienced a single problem with Airplay or any of the Android or iOS remote apps. All of my problems were network related and so were the cures. YMMV but then again it may not,

Finally, if your are 50 or over (like yours truly) be humble. Do not underestimate the effect of wiping everything out, returning all your settings to default, and starting over. Think of this device as a PC rather than a mere amplifier, a d recall those times when reinstalling your OS solved the problem.

Just a few thoughts to share with my peers. Happy New year and enjoy your fabulous 4311ci AVR, for which I give thanks every time I turn it on and crank it up,

Arthur

IMNSHO this is great advice for ANY consistent problem with settings on an AVR with complex firmware. You would be amazed at how many faulty units can be fixed in this way, and ARE fixed prior to being re-released as Factory Reconditioned. I don't know this for sure about Denon AVRs but my heavens it is common with devices of similar complexity.

Which is why I placed the suggestion in my sig several years ago.

Regarding the USB port on back of unit; do you suppose it would do any harm if I used this port to connect a little fan (for cooling amp). I couldn't see that the manual specifically addressed using this port for power only purposes . . .

Regards.

So I've had my Denon 4311ci for about two years and finally got around to installing Airplay yesterday. I know, I am slow and I am kicking myself now because it is totally awesome. I also finally got the iPhone app and my wife thinks I am a god because I can control the music in the house from my phone. Hilarious.

Anyway, I have a question about sound settings because when I play music from my phone through Airplay to the Denon on "Stereo" setting, only the subs get sound. There is no sound to the speakers. When I change to any of the surround sound modes like "Dolby Surround" or "DTS Surround" or even any of the preset "Stadium" "Rock Concert" etc. I get sound to all of the speakers. Any idea why the speakers won't work when sound comes from iPhone through Airplay to Denon when Denon sound setting is on "Stereo"?

Thanks.

Chris

Chris -- The symptom of sub playing without the speakers in STEREO mode is usually caused by the receiver being set to a mode where it thinks there are a separate pair of 2ch speakers.

What is your "Amp Assign" setting? IF this is set to one of the "2CH" settings, it will cause this to occur.

If that's not it, then the problem be the "Front Speaker Setup" menu is configured such that it thinks you have "B" spekers configured for 2ch use.

Both of these settings are found in Manual Setup > Speaker Setup in the GUI.

Thanks batpig. I will check those settings when I get home from work tonight.

Do you have any thoughts on whether the Denon 4311 will ever be able to stream Airplay video?

I charge my wireless Xbox 360 earpiece with my USB slot. I would think a fan might draw a little too much current.

I power a cooling fan, and subwoofers, with one of those "green" surge supresser power strips. Fan & subs only get power when 4311 is on through the main socket.

I too just installed Airplay and it is pretty cool. The only thing I am bummed about unless anybody knows a way to do it is that I cant Airplay to just Zone 2 or 3, the main zone also has to be on, right now the only way I can see around it is to just mute the main zone. Anybody know if I can do what I want?

The product is a "Mini USB Fan, 5v" . . . do you think the draw on something like that would be too much? . . . thx

No, Apple hasn't licensed video streaming to any non Apple device AFAIK. Besides, receivers generally don't do video streaming, even the newer models. I don't think they have enough DSP horsepower.

This is a known limitation to built-in Airplay, unfortunately there is no solution other than getting a second external Airplay device (Airport Express or Apple TV) and using that for Zone 2/3 output.

Finally got most of my speakers and sub setup over the holidays and had a question about the Audyssey setup - when it gets to the sub, it stops and says something about the sound level and when I press OK, it plays the test tone and displays a signal meter. I adjusted the knob on my sub so it would be around 80db. Am I doing this right? I couldn't find anything in the setup guides or in the FAQs. (perhaps I didn't dig deep enough) My knob was originally at 12 o'clock as suggested, which is a 5 on my sub, and I turned it down to about 3 to get to 80db.

I noticed this post and didn't see an answer to this question. If the receiver is already turned on, is it necessary to change the network standby setting to ON in order to use Airplay?

Thanks Batpig, I will just mute the main zone for now, my zone 2 from the Denon is feeding my Pioneer which itself has a zone 2 that I am using for my patio, only problem is that it will only play analog sources to Z2 so putting an ATV on the Pioneer wont work either since the ATV doesn't have analog outs as far as I can see (I love that the 4311 can send 2.0 PCM from the optical out over the Z2, Z3!)

The point of having this setting ON is to allow you to access the receiver when it is in STANDBY mode. It doesn't need to be on in order to use Airplay or any other network feature when the receiver is powered on.

It is nice to have on because you can fire up an Airplay stream and the receiver will turn on automatically. Plus you can access the receiver using the remote apps or the web browser when it's in standby mode.