Quote:Hi, JD: Thanks for this update; I am very disappointed with Denon if this is correct. On the face of it, it gives the appearance that Denon doesn't care about owners of "last year's" products since the 4311 is no longer a current model for sale by Denon. It seems their focus is directed towards selling us their latest product rather than spending resources on fixing something that has already been sold. Such an approach lends credence to the phrase "planned obsolescence", but, at least for me, does not engender much brand loyalty since any such loyalty isn't rewarded by support after the sale.
Edited by Redbeemer - 2/4/13 at 1:24pm