I just picked up a factory Refurb 4311 and I can not seem to get the SW2 (subwoofer 2) preout working. I have enabled two speakers in the speaker config menu.
No sound comes out of my 2 subwoofer when it's plugged into SW2. When I plug in my second sub into the SW1 input it works find so I know it's not the cabling or the subwoofer itself.
Any Ideas? Did I miss a setting somewhere to enable it?
As Jerry mentioned, you have to designate 2 subs, then during Autosetup you are asked to level-set each sub. What happens at that point?
SOP on all demo/refurb/used units is First Step do a reset the microprocessor procedure to clear the unit back to factory settings. See OM and watch for flashing of FPD. Don't hesitate to repeat that if not effective.