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The "Official" Denon AVR-4311CI/AVR-A100 thread [NO PRICE TALK] - Page 192

post #5731 of 21934
1/6/11 at 8:14am
Quote:
Originally Posted by tb123 View Post

That's not a bad idea although I want to use the Denon remote app on my iPod so I can control it all from outside on my deck. I dont think I can do that with an ATV via the Denon app. Maybe I can do it via the iTunes remote instead?
I guess I'd still prefer to have a 1 box solution as much as possible. I'm trying to cut back on peripherals as it is!

I'd consider looking for a used touch. Run the apple remote app and the denon 4311 app. Should do ya nicely.


James
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post #5732 of 21934
1/6/11 at 8:21am
What a mess regarding this airplay scenario.

1. I patiently waited for an "apple to apple" solution to rid me of airfoil which almost certainly is the cause of my sonic issues (remember I also stream Rhapsody which is a no no with Airtunes/1st gen ATV).

Airtunes has always worked 10/10 for me, so I expected/expect similar results from Airplay. No disrepsect/ill to the former poster with ipad to appletv2 drops, but I hope your issues are network-related (and correctable) as I'm looking to do the same. I understand your position that you've never had probs with airtunes and it in the past. Crap. Truth be told, I had ZERO problems going to my brothers new ATV2 on New Years. Fingers crossed for you and I.

2. I'll wait for a guinea pig to see if we'll be able to overlay the airplay audio over a video source.

3. Even with the above, almost certainly it looks like that ATV2 is the way to go. If I have streaming issues, I'll wait a couple of weeks for a f-ware improvement and then simply return it and start this whole dam process all over again.

Paying Denon/Apple $50 for video-less/net flix-less airplay seems a bit dunderheaded to me. Absolutely no way to justify that figure for such hog-tied useage.

James
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post #5733 of 21934
1/6/11 at 9:01am
Has anyone tried to download the airplay upgrade yet? I'm at work, so I cannot check it out until tonight.....
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post #5734 of 21934
1/6/11 at 9:02am
I signed up for the email update (as to its availability) and have yet to receive an email, so I'm a bit perplexed. And yes, I've checked my junkbox.

Check this out though: http://www.engadget.com/2011/01/06/d...leased-for-49/

?

James
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post #5735 of 21934
1/6/11 at 9:06am
As I listed earlier this morning ... the Airplay update can be obtained from the link below ... an no, I never received an email notice either ...

http://shop.denon.com/Airplay-Upgrade-W4.aspx
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post #5736 of 21934
1/6/11 at 9:10am
^ It will be someone else first. Limitation to itunes takes me off the grid. Looks like an ATV2 purchase tonight.

James
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post #5737 of 21934
1/6/11 at 9:13am
Quote:
Originally Posted by mastermaybe View Post

^ It will be someone else first. Limitation to itunes takes me off the grid. Looks like an ATV2 purchase tonight.

James

You and me both.. I have a few movies in my iTunes library anyways.. So the ATV is a must
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post #5738 of 21934
1/6/11 at 9:36am
Quote:
Originally Posted by mastermaybe View Post

2. I'll wait for a guinea pig to see if we'll be able to overlay the airplay audio over a video source.

no need to wait, I can answer this confidently:

if you are thinking that you will be able to mix airplay streaming audio with an HDMI video feed, it is NOT GOING TO HAPPEN.

there is absolutely no reason to think the "rules" will be different with Airplay vice any other source on any other HDMI Denon of the last 5+ years.
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post #5739 of 21934
1/6/11 at 9:44am
I just downloaded the Airplay upgrade to my 4311 now I have to figure out what to do next, is there a manual somewhere?
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post #5740 of 21934
1/6/11 at 9:53am
I have an ATV original, should I even consider this down load? Is it a waste of ca$h being that I can just do the same thing with the ATV.

Thanks

Djoel
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post #5741 of 21934
1/6/11 at 10:00am
the original ATV actually uses AirTUNES and not AirPlay so it's not exactly the same thing. The primary functional difference is that AirPLAY devices can stream audio from iPhone and iPad or any other AirPlay enabled device directly (as opposed to your 1st gen ATV which can only stream iTunes from a computer on the network).

however, for most practical purposes it will be worthless to you
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post #5742 of 21934
1/6/11 at 10:01am
Quote:
Originally Posted by Djoel View Post

I have an ATV original

AirTunes (on the ATV-1g) is not the same as AirPlay. Even without video. Now this may not matter but if you have an iOS device you'll probably appreciate the difference. btw, I still use both my ATV-1g and ATV-2g. Oh and the ATV-2g behaves like a modern HDMI device and completes the handshake in less than a second.

Or what he (batpig) said.
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post #5743 of 21934
1/6/11 at 10:01am
To answer my own question, I found a manual, you start Airplay by clicking on the Airplay icon in the lower right corner of itunes.

But when I do so, it shows the Denon, but after I select it, I get: "An unknown error [-15006] occurred while connecting to the remote speaker "DENON-AVR-4311 20C367".

Any ideas what this means or how to fix this?
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post #5744 of 21934
1/6/11 at 10:02am
Quote:
Originally Posted by Frank Biba View Post

Hi. I have had my A100 for about three weeks now, but due to traveling I have not exercised it that much yet. I have been following the threads for some time, even before buying the A100, and I have been concerned with the video/audio issues. I applied the firmware patch, and I have had no audio issues at all yet. I HAVE NOT HAD ANY VIDEO ISSUES YET EITHER, AND THE RECEIVER SO FAR IS WORKING WITHOUT ANY ADDITIONAL ISSUES.

Since I have had the A100 I have had several conversations with my "super" service center here in Austin, and with the main customer support at Denon. Until today, all the geese that I have talked to have been "unaware" of any problems with the Denon (even the audio issue which supposedly has been corrected with the firmware update). Nobody was aware of any service bulletins or any other information regarding A100/4311 problems. Of course I was not privy to any of the serial numbers that supposedly were affected by the video/audio problems.

Even though so far I have had NO problems, I thought it might be appropriate to preempt and get the board or boards replaced if my A100 was on the sh-t list.

Well, I struck gold (sort of) today with a technician today. When I called Denon CS, the first recorded message asked for the serial number of my A100. This gave me a clue that someone there is aware of serial numbers of the defective units. The fellow I talked to was very polite and he noted that I had called several times before. He asked if I was calling about the video problem, so I then knew that he was aware of the issues. I gave him the serial number, he checked it, and informed me that my A100 was indeed one of the units with the bad board. He told me it is the HDMI board, and he would overnight the board to my service center; he told me to take the A100 to the service center and it would be repaired "right away." He said that he needed to check some things before he gave me instructions how to proceed, and then he would call me back today to proceed.

Well he called back about two hours later and he asked me if I was actually having the problems with blue rain, etc. Now I have broken a few of the Ten Commandments, so I considered lying to him. My bad; I didn't have the guts to do that. He said that so far only about three of the receivers have been sent in for repair. I told him Denon needs to brace for some more units to be repaired as I said a number of people on this forum are having the problems. He told me that nevertheless Denon would not accept a unit for repair if nothing is wrong. He also told me that just because my unit was on the bad serial number list does not mean that it will suffer any of the video problems!

I would have thought that Denon, to preserve their reputation would not only accept all receivers with bad serial numbers but also they would issue a recall to customers with the potentially defective receivers. Not a good thing.

I am delighted to see that there are finally reports on people getting their units repaired. What a loyal customer is the fellow that is now on his fourth 4311.

However I cannot decide whether or not to send the receiver back for refund. As far as I can tell the A100/4311 is the best bang for the buck; the only other receiver I have considered is the Integra 80 series. I dond't think that the Integra is worth the additional $1000 or so over the Denon.

So I guess that I will continue to ride this pony, and see what shakes out of the trees. I do have a trusty 3808 which I can put back in line. I was prepared to sell that receiver, but I am not so sure now. My main reasons for the A100 are the five year warranty and the XT32 Audyssey - I do the Pro calibrations.

If anybody has any advice, let me know.

Frank

I think this kind of informed service Is only for a100 owners. I just got off the phone with denon cs and explained my 4311 purple vertical lines and he said he never heard of this or any replacement circuit boards. He made sure I checked that I have RGB range setting set correctly. He never asked my SN. Is there another phone number to call to get the automted SN entry? Thanks

Eric
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post #5745 of 21934
1/6/11 at 10:04am
For various reasons (which are likely to be true for some time) AirPlay on an AVR should be compared to an AirPort Express (AE) not an AppleTV-2g (ATV-2g). And for some people the AE would be the more useful add-on. It should cost a bit less though.
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post #5746 of 21934
1/6/11 at 10:10am
Quote:
Originally Posted by batpig View Post

no need to wait, I can answer this confidently:

if you are thinking that you will be able to mix airplay streaming audio with an HDMI video feed, it is NOT GOING TO HAPPEN.

there is absolutely no reason to think the "rules" will be different with Airplay vice any other source on any other HDMI Denon of the last 5+ years.

Not what I was thinking. What I was proposing was the chance that I'd be able to choose Airplay/ethernet under the "audio input mode" area- just as I now switch back and forth between analog, digital, HDMI, etc while maintaining HDMI video.

Currently, any HDMI video source can be overlaid with other source audio by simply feeding the desired input for overlay with an optical, coax, or analog signal input from another component that you assign to the desired HDMI input in the GUI input set-up menu and then of course selecting said alternate audio input with the "input mode" function.


I realize it's highly unlikely that this will occur with Airplay and that it's a bit different to begin with, fundamentally, than choosing from hard-wired interconnects.

And since airplay will likely will not appear within the audio input modes, I will simply purchase a new appletv with Ariplay and continue to overlay my HDMI sources with alternate audio just as I have been for years now.

James
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post #5747 of 21934
1/6/11 at 10:20am
Quote:
Originally Posted by mod View Post

To answer my own question, I found a manual, you start Airplay by clicking on the Airplay icon in the lower right corner of itunes.

But when I do so, it shows the Denon, but after I select it, I get: "An unknown error [-15006] occurred while connecting to the remote speaker "DENON-AVR-4311 20C367".

Any ideas what this means or how to fix this?

This is new ground for all of us.

Does clicking on it (the "airplay logo) and choosing the 4311 simply mean Airplay audio will override whatever audio is currently being piped out of the 4311, or, has "Airplay" appeared amongst the various input selections, and you therefore need to select it on the 4311?

Doubt it's the former, as it would fly in the face of not being to override HDMI audio with AP. Crap...if it only did Rhapsody I'd actually HOPE for this to be the case, lol!

I CAN say this: At my brothers last weekend, selecting "appletv" with an external, airplay-equipped device STOPPED whatever was currently playing back on the ATV2...but that of course was just going to an appletv- we'll see how it works with the 4311 soon enough I suppose.

James
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post #5748 of 21934
1/6/11 at 10:37am
Quote:
Originally Posted by mod View Post

To answer my own question, I found a manual, you start Airplay by clicking on the Airplay icon in the lower right corner of itunes.

But when I do so, it shows the Denon, but after I select it, I get: "An unknown error [-15006] occurred while connecting to the remote speaker "DENON-AVR-4311 20C367".

Any ideas what this means or how to fix this?

Disconnect the power from the 4311 and plug it back in - once it is back up on you network it should just appear as "Denon AVR-4311" on your iOS device (without the extra 6 digits) - this should fix the issue.
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post #5749 of 21934
1/6/11 at 10:38am
^ and then let us know what occurs with the 4311 when you click the airplay icon and select the 4311.

Try starting the 4311 on varying sources if you don't mind, as well.

thanks Guinea!

James
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post #5750 of 21934
1/6/11 at 10:41am
Hi All,
I don't have the receiver yet, but was hoping someones who does, and has installed the Airplay upgrade, could try something for me. I want to know if you can play Airplay in the 2nd or 3rd zones of the receiver? I also want to know how this works... Do you see a single Denon receiver within iTunes or do you see a Denon receiver for each zone?

Thanks
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post #5751 of 21934
1/6/11 at 10:43am
Quote:
Originally Posted by memsley View Post

Hi All,
I don't have the receiver yet, but was hoping someones who does, and has installed the Airplay upgrade, could try something for me. I want to know if you can play Airplay in the 2nd or 3rd zones of the receiver? I also want to know how this works... Do you see a single Denon receiver within iTunes or do you see a Denon receiver for each zone?

Thanks

An excellent postulation.

James
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post #5752 of 21934
1/6/11 at 10:44am
Quote:
Originally Posted by mastermaybe View Post

^ and then let us know what occurs with the 4311 when you click the airplay icon and select the 4311.

Try starting the 4311 on varying sources if you don't mind, as well.

thanks Guinea!

James

When you select the 4311in iTunes or on you iPhone it will automatically switch to AirPlay mode - killing whatever you were previously doing.
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post #5753 of 21934
1/6/11 at 10:52am
^ "Killing" meaning wiping out any audio AND video and just rendering a black screen? Or maybe an itunes "playback" screen?

No offense, but how do you know, exactly? Perhaps it's in the manual I haven't seen yet?

Makes sense I suppose, but it's a shame that you lose the video.

James
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post #5754 of 21934
1/6/11 at 10:54am
Quote:
Originally Posted by mastermaybe View Post

^ "Killing" meaning wiping out any audio AND video and just rendering a black screen? Or maybe an itunes "playback" screen?

No offense, but how do you know, exactly? Perhaps it's in the manual I haven't seen yet?

Makes sense I suppose, but it's a shame that you lose the video.

James

It goes to the standard net USB screen with meta data and cover art...
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post #5755 of 21934
1/6/11 at 10:58am
darthpaul, can you try turning on the 2nd zone and see if that also can play the airplay. Also when you turn on the 2nd zone does a new device show up in iTunes
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post #5756 of 21934
1/6/11 at 10:58am
Quote:
Originally Posted by bodosom View Post

AirTunes (on the ATV-1g) is not the same as AirPlay. Even without video. Now this may not matter but if you have an iOS device you'll probably appreciate the difference. btw, I still use both my ATV-1g and ATV-2g. Oh and the ATV-2g behaves like a modern HDMI device and completes the handshake in less than a second.

Or what he (batpig) said.



Thanks, I need to look into it.

Djoel
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post #5757 of 21934
1/6/11 at 11:02am
Quote:
Originally Posted by memsley View Post

darthpaul, can you try turning on the 2nd zone and see if that also can play the airplay. Also when you turn on the 2nd zone does a new device show up in iTunes

It works for 2nd and 3rd zone-speaker out and preout.

Also, if you have network standby set to on, the Denon will power up and start playing automatically.
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post #5758 of 21934
1/6/11 at 11:04am
OK, turns out there was an update to itunes, I downloaded it and the error is gone.

I love it!

I can use my playlists, and control everything while sitting at my computer (it also pops up on the net audio/usb, and will install my ipod touch later).

I had a Sonos, but the lack of a TV display didn't work for me. With AirPlay, the TV shows "AirPlay" in the upper left and shows the song, album and band name, with a picture of the cover also.

Also, my itunes is linked to lastfm to scrobble my songs (40,000+) and this enables me to continue scrobbling them.
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post #5759 of 21934
1/6/11 at 11:11am
I wasn't allowed to add a URL to my last post as a newbie poster, but it should work this time.

You can see what I am listening to with AirPlay, in real-time, here: http://www.last.fm/user/modx

Now, is there any way to add my lastfm account to the Denon in the US? It appears the non-US models have lastfm, anybody know if I can add it to mine?
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post #5760 of 21934
1/6/11 at 11:15am
Aside from the ridiculously complicated purchase process the Airplay update works as I hoped. As someone else mentioned the video output shows the standard info shown for network audio. I'm listening to audio from my iPhone 4 and I am hoping that lossless ACC audio plays as well.

I did notice one bug; increasing the volume with the remote or the front panel actually decreases the volume. I suspect there is some interaction with the volume control on the iPhone which works fine.

Now I have to worry about "airplay" wars as family member start battling for control of the 4311, each with an iPhone or iPad. Sigh. ;-)
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AVS › AVS Forum › Audio › Receivers, Amps, and Processors › The "Official" Denon AVR-4311CI/AVR-A100 thread [NO PRICE TALK]