Originally Posted by jmschnur
You should be fine with the warranty. Good luck on getting the fix done fast
Since it is not working well you might try a USB firmware upgrade Nov is the latest update
The complete freeze up has happened one more time this week. This time I saw it happen while I was watching TV in the morning. I was updating my favorite channel list on my Dish Network Sat receiver and it suddenly switched to a different input. It was on VCR/DVR (my main input for television) and then it switched itself to CD/SAT. I flipped back to VCR/DVR and it switched back again on its own over and over. I fought it and could even change some setting on both inputs, but then it completely froze for the day. When I came home from work it was fine again and has been ever since.
I'm sending it in for service next week. The local retailer says they will send it in for me or I can send it myself. Should I go through the retailer? Does it make a difference? They also said I have to pay for shipping to the repair destination but not on the way back. Let me know if that is accurate.
Another suggestion I have received is to first make sure I reset it to factory defaults before anything else. I've used the VCR/DVR plus Standby key combination but it didn't prevent the last lock-up. Is that the Factory default combo or is there another one? -thanks
PS. It is operating great right now. So weird.
My OP for a description of the problem is here: http://www.avsforum.com/avs-vb/showp...postcount=2259