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The Official Integra DHC-80.2 Pre/Pro Thread - Page 121

post #3601 of 3723
12/23/12 at 6:02pm
Quote:
Originally Posted by pepar View Post

I think it is up to date, but now that I search my files I can't find any firmware saved anywhere. Still, there is something wrong and I'll feel better after an authorized center checks it out. My luck, a firmweare flash would fix it ... until the warranty expires. I'll drive it down to the Balto center the day our holiday guests leave. Two weeks after that, I head to Mexico for two weeks. If they get it fixed before that, fine. If not, that's fine as well.

I am guessing to Cancun or Riviera Maya?
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post #3602 of 3723
12/23/12 at 7:33pm
Quote:
Originally Posted by mlknez View Post

I am guessing to Cancun or Riviera Maya?

Yes, mostly the former but a couple of trips down the coast (Costa Maya or the tourist-y appelation, Riviera Maya) as well. I'll be refreshing my "Caribbean Feet" avatar, and maybe experiment with a little umbrella drink in the frame. smile.gif

Jeff
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post #3603 of 3723
12/23/12 at 7:49pm
^^^
sweet...!

going to cabo 1st week of feb...hope to have my 80.2 back when i return
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post #3604 of 3723
12/23/12 at 8:00pm
^^^^

Buena suerte with the 80.2. Say hello to Sammy.

Jeff
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post #3605 of 3723
12/23/12 at 8:06pm
^^^

gracias. y a ti tambien!
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post #3606 of 3723
1/5/13 at 10:09pm
I tried to use XLR cables with a Proceed AMP5 and I got lots of pops, some bad enough that I worried about damaging my speakers. Integra sent a replacement and it did the same thing. The option were to go with RCA connections or get rid of the 80.2. I kept the 80.2 and I now have XLR cables I can't use. I can't hear a difference but the XRL connectors are just plain cool.
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post #3607 of 3723
1/5/13 at 10:48pm
My 80.2 lost all audio 3 days before my 3 week break over the holidays. Called Integra for an RMA number and shipped overnight at my expense to Huntington Beach. Received the unit back today and spent 90 minutes getting the audio rack out and recabled and back together. Result, still no audio, exactly the same as before. I'm pissed.

I have no audio at all out of the 80.2, no FM, no test tones, nothing. Wrestled the 95lb amp ouf of the rack to test and all channels of the amp are fine.

Service center repair form says the replaced the HDMI board. Do they test these things?

Are my symptoms the HDMI board issue?
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post #3608 of 3723
1/6/13 at 7:47am
Is this HDMI board issue a large issue, or more affected to just a small number of individuals? Nothing comes up for a google search on the issue and it was brought to my attention in the 80.3 thread. I would like to save money by buying the 80.2 used, but I don't want to have an issue with an out of warranty experience. It doesn't seem like it is a large number but any comments will help my decision.
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post #3609 of 3723
1/6/13 at 8:03am
It is a "large issue." There are many reports of failure of the "08" generation Onkyo's and the 80.2 Integra's. I really advise against getting Onkyo's/Integra's of that generation.
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post #3610 of 3723
1/6/13 at 8:30am
It did affect very many of them. The one I am selling was affected and has been repaired about a year ago. No further issues. I also read that Integra will fix that issue outside of warranty, but I haven't read that direct from Integra.
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post #3611 of 3723
1/6/13 at 8:46am
I guess I will just have to take the risk. As much as I would like the 80.3, I just can't bring myself to justify the added cost for a feature I won't need (4k) and the potential issue of the HDMI board can get fixed out of warranty (at least many people keep saying that). Thanks for your info Theresa.
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post #3612 of 3723
1/6/13 at 8:52am
Quote:
Originally Posted by hifiaudio2 View Post

It did affect very many of them. The one I am selling was affected and has been repaired about a year ago. No further issues. I also read that Integra will fix that issue outside of warranty, but I haven't read that direct from Integra.

Yes.  There was a particular batch that was assembled improperly and, as a result, the connections to the HDMI board failed.  (I believe it was ascribed to incomplete cleaning of the solder flux.)  Integra has repaired my 80.2 and, like yours, continues to function well.  It is something to be aware of but, imho, not a deal-breaker for the informed.

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post #3613 of 3723
1/6/13 at 9:36am
Quote:
Originally Posted by Kal Rubinson View Post

Yes.  There was a particular batch that was assembled improperly and, as a result, the connections to the HDMI board failed.  (I believe it was ascribed to incomplete cleaning of the solder flux.)  Integra has repaired my 80.2 and, like yours, continues to function well.  It is something to be aware of but, imho, not a deal-breaker for the informed.

Kal, that was reportedly the problem with the IDE cable connection chassis to the front panel - solder flux. Is that also the cause of this HDMI board failure?? If so, they clearly need to update their flux capacitors.
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post #3614 of 3723
1/6/13 at 11:24am
Quote:
Originally Posted by pepar View Post


Kal, that was reportedly the problem with the IDE cable connection chassis to the front panel - solder flux. Is that also the cause of this HDMI board failure?? If so, they clearly need to update their flux capacitors.

 My 80.2 failed with loss of audio & the repair list of material used had both the cable and HDMI bd replaced.

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post #3615 of 3723
1/6/13 at 11:36am
Well, methinks I will be getting mine repaired and then selling it for an 80.3 ... 80.4? I have never had any A/V equipment failures. My 5508 had the IDE/Front panel bug ... and now this. If this, too, is from dodgy soldering, what the he77 else is gonna fail? My two-year warranty expires in Mar/April.

Jeff
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post #3616 of 3723
1/6/13 at 12:25pm
Quote:
Originally Posted by calentz View Post

 My 80.2 failed with loss of audio & the repair list of material used had both the cable and HDMI bd replaced.

Have you had any issues since those were replaced?
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post #3617 of 3723
1/6/13 at 12:48pm
Quote:
Originally Posted by flashman03 View Post


Have you had any issues since those were replaced?

 Actually I have not used it. I had taken the rack mount kit off & installed it on my new 80.3 (Purchased so that I would not have any down time)
Being lazy, I only powered it on then boxed it up for storage. (See my post in the 80.3 thread)

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post #3618 of 3723
1/7/13 at 5:04am
Ok question. Last night went to my theatre to watch a movie and got zero sound out of my unit on the blue ray setting. tried switching to cable. nothing. then i recallled my daughter was playing the wii earlier in the day on the theatre with no problems so i switched to that and i did get sound. so i tried switching back to the other inputs but still got nothing. turned the entire system off, waited like 5 minutes and restarted the system in the dvd/bblue ray mode and it worked fine. any thoughts? i am a fan of calling it a small glitch, reboot fixed, lets move on, but is this a symptom of what others here are talking about with their system failing? thankfully was just me looking to watch something but would hate for this to happen say if i have a bunch of people over for the super bowl and i cant get sound. sorta made me nervous i guess.

thanks
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post #3619 of 3723
1/7/13 at 9:01am
That's the first thing my unit started doing before it died.
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post #3620 of 3723
1/7/13 at 9:09am
Quote:
Originally Posted by Dave Vaughn View Post

That's the first thing my unit started doing before it died.

Mine as well.
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post #3621 of 3723
1/7/13 at 9:36am
Quote:
Originally Posted by Dave Vaughn View Post

That's the first thing my unit started doing before it died.

With mine it was networking. When I got that fixed, the audio disappeared. Whack-a-bug....
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post #3622 of 3723
1/7/13 at 8:41pm
Thanks for all of your advice. I going to get the 80.2 as I just feel it will be better money spent. I would love the 80.3 but just can't justify that added cost, even with the potential HDMI or ribbon issue. Looking forward to getting everything hooked up and having a great ht.
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post #3623 of 3723
1/8/13 at 4:15am
Quote:
Originally Posted by d69stang View Post

Ok question. Last night went to my theatre to watch a movie and got zero sound out of my unit on the blue ray setting. tried switching to cable. nothing. then i recallled my daughter was playing the wii earlier in the day on the theatre with no problems so i switched to that and i did get sound. so i tried switching back to the other inputs but still got nothing. turned the entire system off, waited like 5 minutes and restarted the system in the dvd/bblue ray mode and it worked fine. any thoughts? i am a fan of calling it a small glitch, reboot fixed, lets move on, but is this a symptom of what others here are talking about with their system failing? thankfully was just me looking to watch something but would hate for this to happen say if i have a bunch of people over for the super bowl and i cant get sound. sorta made me nervous i guess.
thanks

Mine was doing that earlier this month and called tech support because I lost sound and OSD altogether. He told me to bring it to a Service Center to get it checked out. I couldn't bare having to take it out of the rack and just in time for the holidays. So I decided to continue troubleshooting it myself. I looked throughout AVS and the manual. Silly as may, I updated the unit's firmware and it solved everything for me. Not saying that is the problem, just trying to share some experiences.

Make sure you go through all the steps of process of elimination first. That being said though, your not having any issues anymore. wink.gif
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post #3624 of 3723
1/8/13 at 4:46am
Quote:
Originally Posted by Dave Vaughn View Post

That's the first thing my unit started doing before it died.


ok, question. if this only happened once, what would you do? do i call tech support and document it? really not wanting to have to ship it out for service. but dont want to wind up having the unit die on me in 3 or 4 months either. i guess the question is, whats the chances this was a one time thing and wont happen again / get worse / die?
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post #3625 of 3723
1/8/13 at 4:52am
I would wait for it to happen again.
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post #3626 of 3723
1/8/13 at 7:53am
^^^^


...and it will
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post #3627 of 3723
1/8/13 at 9:30am
Quote:
Originally Posted by d69stang View Post

ok, question. if this only happened once, what would you do? do i call tech support and document it? really not wanting to have to ship it out for service. but dont want to wind up having the unit die on me in 3 or 4 months either. i guess the question is, whats the chances this was a one time thing and wont happen again / get worse / die?

It most likely is going to go out at some point. Wait until it fully drops dead before sending it out or else the service center won't be able to diagnose it.
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post #3628 of 3723
1/8/13 at 10:31am
Quote:
Originally Posted by lefthandluke View Post

^^^^
...and it will

Quote:
Originally Posted by Dave Vaughn View Post

It most likely is going to go out at some point. Wait until it fully drops dead before sending it out or else the service center won't be able to diagnose it.

The danger is that it will wait until the warranty has expired to fail completely. Fortunately, after being intermittently flakey for a few weeks, mine has now completely failed. With 3 mos yet on the warranty.
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post #3629 of 3723
1/8/13 at 11:31am
Hasn't Onkyo/Integra stated they will fix these outside of warranty due to the known issues?
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post #3630 of 3723
1/8/13 at 11:54am
Yes, they have.
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