Originally Posted by d69stang
Ok question. Last night went to my theatre to watch a movie and got zero sound out of my unit on the blue ray setting. tried switching to cable. nothing. then i recallled my daughter was playing the wii earlier in the day on the theatre with no problems so i switched to that and i did get sound. so i tried switching back to the other inputs but still got nothing. turned the entire system off, waited like 5 minutes and restarted the system in the dvd/bblue ray mode and it worked fine. any thoughts? i am a fan of calling it a small glitch, reboot fixed, lets move on, but is this a symptom of what others here are talking about with their system failing? thankfully was just me looking to watch something but would hate for this to happen say if i have a bunch of people over for the super bowl and i cant get sound. sorta made me nervous i guess.
Mine was doing that earlier this month and called tech support because I lost sound and OSD altogether. He told me to bring it to a Service Center to get it checked out. I couldn't bare having to take it out of the rack and just in time for the holidays. So I decided to continue troubleshooting it myself. I looked throughout AVS and the manual. Silly as may, I updated the unit's firmware and it solved everything for me. Not saying that is the problem, just trying to share some experiences.
Make sure you go through all the steps of process of elimination first. That being said though, your not having any issues anymore.