Official Sony KDL-EX710 LCD-LED TVs - Page 36

I received an email from Sony Style (Canada) advising that some of the new 2011 products are now available at the Sony Store. It looks like the EX720 series of televisions are now in stock.

http://www.sonystyle.ca/wcsstore/Son...nt/splash.html

Interesting. Looking at the EX710 in person, it looked pretty matte to me. Someone on here posted pics of a 720 and it looked more glossy. Not totally gloss, but more than I was expecting. I still need to see it in person.

Are you sure the 55" was $1000? I think the 46EX710 was $900-$1000 around super bowl timeframe.

The 55EX710 was $1499 at Best Buy around Super Bowl time, now it's $2068 on clearance. >

My local BB's and Costco are completely out of them.

I can confirm my 40EX720 uses a semi-gloss/semi-matte (reflective but not annoyingly so, such as a mirror) Samsung based panel.

I'll be interested to see it in person when it hits stores around here.

Anyone know about the EX620?

Quick question for any of you with a 46EX710...

I got one from Sony a few months ago, and I've noticed that it makes a clicking noise every few minutes, even when powered off. It's almost like the click you hear when you turn a TV on...but it does this when it's off. Otherwise, it works fine, it's just a little annoying because it's in my bedroom and it does it throughout the night.

I've got it hooked up to the internet, so it has the latest firmware. I've gone through the settings, trying to see if there is some sort of power saving setting that would cause this, but I can't find anything. Sony support is clueless.

Thought I'd check with you all before I called a service center.

Thanks,
Andy

Chances are - it's your TV Guide. It will "click" when powered off. Part of whatever is inside that goes and checks for updates. If your TV Guide is disabled, may be something else.

I have seen this phenomenon reported on other forums and for other Sony models.

Apparently the clicking is the TV briefly switching out of standby mode to check for TVGOS updates (or perhaps checking for firmware updates if connected to the internet?).

This thread addresses the TVGOS search:


http://www.avsforum.com/avs-vb/showthread.php?t=1162142

Ken

i have a 46ex711 and i still hear the clicking noise as well. since my tv is hooked up to a cable box....there is no over the air feed/signal and thus the tv guide by default is off. i do have a wired internet connection...can that be the reason (as it is looking for updates?) i have not paid attention to how often it clicks but might need to start paying attention to better figure that part out

Mine does exactly the same thing. I have turned TV Guide off, and it still does it. Mine is wired to a wireless bridge. It is my primary complaint with this TV. I wish I could find a way to stop the clicking. The TV is in our bedroom, so the clicking is very annoying.

Wow...I am just glad it's not something wrong with my tv...thanks for all of the feedback.

The theory that it's powering on internally to check for updates or something makes sense. Mine is hardwired to the Internet, connected to a cable box, and I believe the tv guide is activated as well. I'll try turning the guide and auto updates off to see if that makes a difference.

Our tv is in the bedroom too, and I hate hearing the clicking in the middle of the night.

Here is an explanation of the clicking sounds from Sony eSupport...


http://www.kb.sony.com/selfservice/m...00%20250970849



No specific instructions to stop the clicking are given, other than to disable TVGOS.

Since Sony eSupport also mentions a factory reset, perhaps it is necessary to do a factory reset, and THEN deselect/disable TVGOS during initial setup?


If you do a Google search, it looks like folks have been complaining about the "annoying clicking while off" problem for at least the past couple of years. You would think the phenomenon would be prominently addressed in the paper setup manual as well as in the i-Manual!

Ken

On the other page, it says: "This is because the TV collects data for the TV Guide On Screen system, checks for software updates or performs software downloads. Updates are delivered to the TV on a host channel, by either over-the-air broadcast (usually local PBS), direct cable or over the network (Internet)."

I'm guessing they mean TVGOS "software updates or TVGOS software downloads".
http://www.kb.sony.com/selfservice/d...rnalId=C394713
The "clicking sound" = Download Acquisition Mode (DAM) is used for software updates and/or collecting data for TV Guide On Screen.

Resetting the TV will probably only clear the memory - so related to the TVGOS, resetting/clearing memory will push the TVGOS Setup to run again when the TV is turned on for the first time again.
Here are the steps to take after doing a TV Reset to disable the TVGOS:

The ENERGY SAVING SWITCH must be on (z) to set the clock and obtain program information for the TV Guide.
• Home mode sets the TV to display the settings optimized for home viewing (this setting is ENERGY STAR compliant).
- Select Continue to scan for available channels and enable the TV Guide On Screen® feature. If you receive channels from a cable box or satellite receiver and do not wish to use the TV’s built-in tuner, select Skip.
- Selecting Skip will disable the TV Guide On Screen feature, which is only available when the TV’s tuner is used.~
• If you skip the channel scan while in the setup menus, TV Guide will be disabled.

iManual:
http://www.docs.sony.com/release/KDL32EX700_qs.pdf

I disabled TVGOS during my initial setup on my EX710 (I'm using an OTA HD Tivo), and it is not connected to the internet. I get one click about 10-15 seconds after turning the set off and that's all.

Double post.

Hello,

I've had the 55EX710 for a few months now, and so far, no major complaints. I do have a few basic questions on the TV, in checking the manual, I haven't been able to find a solution; if any one here can help, I'd appreciate it.

1) Hitting any button on the remote has a slow reaction on the TV. For example, typing in channel 72 (arbitrary channel) takes a while (I've seen it take at least 3 seconds) before the TV recognizes the 7, then the 2. This is the case with any input, like hitting Home, Favorites, or even the Up/Down to go the next channel. Is this how the TV is or is there any way to remove this delay?

2) In trying to hook up to my computer, I'm using a Mac with MiniDisplay to HDMI. I was hoping that the HDMI would also have sound, but doesn't appear that way. I then tried to connect a separate audio cable but have not been able to get the HDMI Display and "PC" Audio on the same channel, it's one or the other. I've tried the side port, HDMI3, as well as HDMI4 in the back. I've connected a single connection audio from Mac to PC Audio Port on the back, and also tried using a Y from Mac to the side input. Is there any way to sync HDMI Display with PC Audio?

Thanks,
Ben

I have connected Sony KDL-EX710 and my notebook trough HDMI. I have also installed Reclock on my computer but now i would like to know if i can set refresh rate at 24hz (my notebook has Intel GMA)? Does Sony KDL-EX710 supports 24hz input via HDMI?

yes.

Have no clue. But what annoys me to no end - when I press the Favorites button on the remote control, it opens up the menu and instead of being on FAVORITES, it shows "Recent". Forcing me to have to scroll over to the Favorites section. COMPLETELY USELESS. Why doesn't it JUMP to my FAVORITES channels (DIRECTLY) when I press the FAVORITES button, INSTEAD of opening up the stupid menu!!! SUCKS, total FAIL Sony

@carageuw tnx for the info.

I disabled TVGOS during the initial setup, and turned off auto updates, and it still clicks. I guess I could try disconnecting the internet, just to see if that stops the clicking. Seems like I'll just have to live with it though.

update # 9

got a call from local sony repair
said my panel and software had arrived
and they are here now replacing panel in new set
built date august 2010 ...40 inch

they said there is now a lawsuit referring to sony telling everyone there was a lack of panels
when in reality they were sitting on them and raising prices

just found that kind of interesting

we will see how this works
my real test will be tonight

Not sure if the NX711 belongs in this thread or not but I was wondering if anyone knew how to run the Youtube content in HD? My Youtube content is currently running at 360p as far as I can tell. Thanks.

ya so the new panel didnt work
it is a little better and less clouding
but the flashlighting at night is the same

guess im going to plan c

ex 720?

I got my KDL55EX710 and love it so far but had one question. I noticed when I loaded Pandora and played music that the sound coming from my receiver was still the TV channel it was on in the background and the Pandora sound would only come through the TV speakers. Anyone know how to fix this? Thanks

How are you set up?

It sounds like you've got your cable/Sat/Uverse box connected to the receiver and nothing connected from the TV audio output to the receiver. Would you verify how your system is connected?

I have onkyo HDMI out to the tv hdmi in 1.....and then all my equipment is plugged into the onkyo hdmi inputs. It gets pic and video just fine, only when I switch to a net widget I still hear the tv like its the widgets does turn the channel off just overlaps it for some reason.

Try and apply a little logic to this. You're accessing Pandora with the tv, so the sound for Pandora comes out of the tv speakers. You don't have any audio connection from the tv itself to your Onkyo so there's no way Pandora sound will come out of the Onkyo. You do have a sat or cable box connected to the Onkyo and as long as the box is on and the Onkyo is set to the input for that box you will get TV audio out of the Onkyo.

What I'd suggest is that you run a digital optical cable from the audio out on the tv to an unused optical in on the Onkyo, turn off the tv speakers in the user menu for the tv and set the audio out to "fixed" (read the owner's manual). That way you can listen to Pandora over the Onkyo.

I think you are forgetting ARC.
That way the sound from Pandora will come out from the Onkyo receiver, but the user will need HDMI 1.4 compliant cables.