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Official Sony KDL-EX710 LCD-LED TVs - Page 40

post #1171 of 1259
So I talked to Sony this morning and the 1st level support guy said I can send it for repair. "What!" I told him "are you nuts! I want it replaced. If this was a car with 5 miles on it and you were told it needed a new engine, would you keep driving it or want a new one?"

Now I need to wait until Monday to talk to anyone higher up, I also sent a note to the Sony Defect TV folks on Facebook, see where that gets me but this has been a horrible experience, I was so pumped to get this setup for the weekend and now I'm stuck. Will post the next episode of the saga when it happens.
post #1172 of 1259
Quote:
Originally Posted by tornadobox View Post

SonyListens comes through again! After calling the replacement/support center regarding the old Case I had open, they again were pushing for me to make my own service appointment (btw, Panasonic's Support is leagues better in this regard than Sony's). After still being frustrated after the call ended, an email comes through from Pat at SonyListens with a new Case number. I call them back and give them the new Case number and they immediately tell me that they will be sending out a new TV (same model) to replace the one I just got.

Needless to say I'm quite happy about that, and a big thanks to SonyListens!

Hey, just wanted to post a follow-up, the replacement KDL-46EX710 arrived today, and is MUCH better than the one they took back. On this set the flashlighting/light bleed is extremely minimal. Still not as good as my Plasma, but as good if not better than any of the LCD's I've owned.

I'll be keeping this one.
post #1173 of 1259
The Sony Listens team came thru and I got the replacement 55" EX710 for the lemon they sent last week and all is good. Looks pretty good, need to tweak some settings later.
post #1174 of 1259
Iv'e had my KDL-55ex710 as a replacement for my KDS-55A2000 for a week now and I am pretty satisfied with it so far, especially for the price I paid.

I play a lot of games and had been playing Twilight Princess on the Wii before the new set arrived. I always thought the A2000 gave gaming this slight out of focus cloudiness and after playing through the game for a week on the new set it is so much better. Blacks look pretty damn deep to me. All that "cloudiness" is gone and the games look sharper then ever. I also fired up Metroid Corruption as well as MGS4 on my PS3, WOW!

Watched Avatar on Blu-Ray with the PS3 over the weekend and even my wife crapped her pants at the amazing PC. Even the Netflix streaming directly on the set looks great as long as it is a good 1080p signal and here is where I will voice my only real complaint.

If the signal is not very good the image looks like **** compared to that of the A2000. I am guessing the upconversion blows on the new set. It amazes me how many shows we watch that aren't as crisp and clear as others. Sometimes the commercials look astounding but then the main program material looks like crap. I'm sure my RCN cable is to blame at times. I've also noticed some channels are better than others. Haven't played a DVD yet but my player has its own upconverter so I'm sure it will look ok.

The only other thing I could say that might be negative is that if you have motion blur on standard is seems ok but if it is on none I feel like my eyes are getting strained. It could be an artifact of LCD's at the 55" range which is why the motion blur setting helps. It took me a couple of days to figure this out. Since I have kept the setting on standard I haven't felt like my eyes are struggling and straining anymore. Another factor is that the new set sits a whole foot further back than the A2000 so that could be messing with my eyes as well.

Over all though this set rocks. The form factor alone makes my living room look so much larger and we haven't even upgraded our tv stand yet. As long as the program material is high quality the set will make it sing. It's kinda hard for me to see what better a pc you can get with a $3000+ set. Hey, maybe this new set will start going bad in 5 years and sony gets sued again and offers another replacement program. I could get used to that

I don't have the heart to throw away or even sell my old A2000. I might just give it away to someone who could use it since it is still ok for gaming, at least for a couple more years anyway. Maybe I will trade it for some super good beer or something. I wish I lived in a large place where I could put it in another room but alas I don't.
post #1175 of 1259
Sometimes the commercials look astounding but then the main program material looks like crap. I'm sure my RCN cable is to blame at times. I've also noticed some channels are better than others. Haven't played a DVD yet but my player has its own upconverter so I'm sure it will look ok. >>>

I have the same "problem" with mine. Mine is the older 60EX700. Just like a good sound system, the old adage still applies...crap in, crap out! No tv these days have the ability to make junk look great!
post #1176 of 1259
Have an offer from Sony's Exchange program on a 55ex710. Was wondering the biggest difference between the EX710 and the EX720. I know the 720 is 3D and it looks like it has the 240Hz vs 120Hz. The 710 looks to have more digital inputs...is that right? For anyone that has the 710, are you happy with your set. My old set is a 55WF655 bought in Feb. 2005 and started getting the blue blob and "stars" in early 2010. Was very happy with the set until the optical block started acting up. Any feedback will be appriciated.
post #1177 of 1259
Quote:
Originally Posted by FLRich View Post

Have an offer from Sony's Exchange program on a 55ex710. Was wondering the biggest difference between the EX710 and the EX720. I know the 720 is 3D and it looks like it has the 240Hz vs 120Hz. The 710 looks to have more digital inputs...is that right? For anyone that has the 710, are you happy with your set. My old set is a 55WF655 bought in Feb. 2005 and started getting the blue blob and "stars" in early 2010. Was very happy with the set until the optical block started acting up. Any feedback will be appriciated.

Yes, you're right. The 710 is 120Hz and has more hook-ups than the 720. 3D, some insignificant sound, and I think the engines (good or bad or just necessary for 3D) are the differences between the two.
post #1178 of 1259
Quote:
Originally Posted by FLRich View Post

Have an offer from Sony's Exchange program on a 55ex710. Was wondering the biggest difference between the EX710 and the EX720. I know the 720 is 3D and it looks like it has the 240Hz vs 120Hz. The 710 looks to have more digital inputs...is that right? For anyone that has the 710, are you happy with your set. My old set is a 55WF655 bought in Feb. 2005 and started getting the blue blob and "stars" in early 2010. Was very happy with the set until the optical block started acting up. Any feedback will be appriciated.

I was given choice of 710 or 720. I went with 710 and saved $200. 3d and 240hz is the main difference.
Ck out crutchfield.com for detailed specs. I have no issues with my 710 and picture is great.
post #1179 of 1259
^^^actually guys the ex720 is only 120Hz the 240 Motion flow as stated is misleading.
post #1180 of 1259
Quote:
Originally Posted by Injected Sin View Post

^^^actually guys the ex720 is only 120Hz the 240 Motion flow as stated is misleading.

How so?
post #1181 of 1259
Quote:
Originally Posted by Injected Sin View Post

^^^actually guys the ex720 is only 120Hz the 240 Motion flow as stated is misleading.

After doing a little research, you are correct. Sony's MotionFlow XR 240 technology combines 120 frames-per-second with an advanced backlight blinking system to simulate a 240 Hz effect. The actual refresh rate is 120Hz, the same as the 710. Even though I did get sonylistens to give me an offer on the 55EX720, I really don't care about the 3-D capabilities of the 720 so I am opting for the 55EX710.
post #1182 of 1259
The ex720 has great 2d performance but 3d is entry level so don't expect to be blown away.
post #1183 of 1259
Called Sony on Thursday and ordered the KDL-55EX710 through their replacement TV program. Sent in the paperwork on Friday so hopefully they will get it on Tuesday, with the long week-end, and get it processed and on the way. I still may get my KDF-55WF655's optical block fixed but am really looking forward to getting the LED/LCD TV. Had actually been shopping around when I came back here and found out about the exchange program....THANKS AVSForum!! Getting this set at about 75% off of retail was a BIG plus. Hoping that I don't get any of the "flashlighting" that I have read about on here but that seems to be mostly in the 46" and smaller sets. Thanks for your input on these sets and good viewing to all.
post #1184 of 1259
I'm pretty sure you'll like your new tv. As for my old 60" SXRD, it's serving limited duty in the master bedroom. I'm sure you'll find it useful to have your old tv around.
post #1185 of 1259
I am thinking about picking this TV up...main uses will be for the PS3 and watching HD shows off of my Rogers HD box..

What are your opinions?

Thanks
post #1186 of 1259
Quote:
Originally Posted by FLRich View Post

Called Sony on Thursday and ordered the KDL-55EX710 through their replacement TV program. Sent in the paperwork on Friday so hopefully they will get it on Tuesday, with the long week-end, and get it processed and on the way. I still may get my KDF-55WF655's optical block fixed but am really looking forward to getting the LED/LCD TV. Had actually been shopping around when I came back here and found out about the exchange program....THANKS AVSForum!! Getting this set at about 75% off of retail was a BIG plus. Hoping that I don't get any of the "flashlighting" that I have read about on here but that seems to be mostly in the 46" and smaller sets. Thanks for your input on these sets and good viewing to all.


Love my 710-55, great picture. You'll be happy.
post #1187 of 1259
Had a KDF-E50A10 with the optical block problem. Got an offer for the KDL-55EX710 for $450. Sent my serial number and picture to Sony, and the replacement shipped in two days, and I received in about a week.

Short story is the KDF-55EX710 is a great set, especially for that price. I did not see any flashlighting or similar problems as some have reported. After some amateur calibration, PQ with XBOX 360 and the Comcast HD signal is fantastic.

In short, would I have paid $2000 for this set? Probably not, as I would have probably looked at other choices. For $450, is this a fantastic value? ABSOLUTELY.
post #1188 of 1259
I think i know the answer to this, but, for those who have used netflix on this TV have you figured out how to turn on subtitles/closed captioning? It seems that it's not available. On the netflix page it lists "Google TV Devices such as Logitech Revue and Sony Internet TV", but I don't think that applies to our TV.
post #1189 of 1259
Anyone having any lip sync issues with this set? I seem to have a lot more problems with this set than i did on my previous (E50A10). I used to have one or two channels slightly out of sync but now i have three or four and sometimes they are way off sync. Suggestions?
post #1190 of 1259
I want to buy a LCD tv and I'm choosing between the LG 40LV5500 and the Sony 40EX710. They are both 699 euro and I don't really know which one is better (specs are almost the same). I will use the LCD for about 70% SD (and later HD) television and 30% gaming (mostly FPS). Can anyone give me some advice which one I need to choose. Thanks!
post #1191 of 1259
There's plenty of information available so you can make your own decision. Read and learn the good and not so good points of each tv. Then, go to a store and eye-ball them. It's your money, it's your decision which is best for your application.

2011 LG XXLV5500 SMARTTV / Impressions
http://www.avsforum.com/avs-vb/showthread.php?t=1322953
post #1192 of 1259
Quote:
Originally Posted by McBBvB View Post

I want to buy a LCD tv and I'm choosing between the LG 40LV5500 and the Sony 40EX710. They are both 699 euro and I don't really know which one is better (specs are almost the same). I will use the LCD for about 70% SD (and later HD) television and 30% gaming (mostly FPS). Can anyone give me some advice which one I need to choose. Thanks!

I would not trust the panels on the 710 except for maybe the 55". Too many complaints on non uniformity and flash lighting. I had the 46" and it sucked. Sent it right back. If it looks better to you than the LG and you want the 710, be sure you can take it back.
post #1193 of 1259
OK, I don't want to spend another $80 to get a WiFi dongle and do not have an Ethernet cable run to the wall my 55EX710 is backed up to. Has anyone tried plugging a wireless router into the Lan input and using Port Forwarding to connect to the network router as an internet connection? I have access to a second router so would have zero out-of-pocket expense to do this, just wondering how it would work?
post #1194 of 1259
Quote:
Originally Posted by FLRich View Post

OK, I don't want to spend another $80 to get a WiFi dongle and do not have an Ethernet cable run to the wall my 55EX710 is backed up to. Has anyone tried plugging a wireless router into the Lan input and using Port Forwarding to connect to the network router as an internet connection? I have access to a second router so would have zero out-of-pocket expense to do this, just wondering how it would work?

About 4 or 5 months ago, I think someone confirmed that would work. (Or a similar procedure)

You might want to search back then.....
post #1195 of 1259
Quote:
Originally Posted by philherz View Post

About 4 or 5 months ago, I think someone confirmed that would work. (Or a similar procedure)

You might want to search back then.....

This is all I was able to find from a search.

Quote:


The dongle will get you access to the nearly worthless (IMHO) Sony internet offerings, widgets, etc. And it might not pull in the wifi signal if your router is too far away. But the wii isn't HD, so you're missing HD. I don't own the dongle, but this is what I've been told. I use a PS3 with my tv for streaming and Blueray. Others use a wireless bridge (gaming) router and plug it into the lan input on the back of the tv.

http://www.avsforum.com/avs-vb/showp...&postcount=984

His observation was second hand, he never used it but was from what he had heard from others that had. Would love to hear from someone that used the set-up but I will probably try it anyway and see how it goes.

Thanks
post #1196 of 1259
"Others use a wireless bridge (gaming) router and plug it into the lan input on the back of the tv."

This is probably the one I was remembering, but I thought the actual techie who used the gaming router had posted to.

Not sure.

You might want to check the posts in that vicinity....
post #1197 of 1259
Hello. I noticed something this week about the WB settings. I usually set the temperature to "Neutral" and adjust the WB to my taste afterward. They stay adjusted. This month I tried "Warm 1". I like the effect better than "Neutral" I guess. I checked the WB settings and they were like I set them. The I gave a try to "Warm 2" which I may like too if I get used to it. Bit when checking WB settings, I was surprised to see they had all reverted to factory default (0). IS that normal? Now I wonder if I should set them all back to FD. A bit confused about WB. Thanks for sharing a light.
Karmin
post #1198 of 1259
By the way, to answer my own question, subtitles/closed captioning is not supported by the Netflix App on the TV. In addition, the digital optical out on the TV seems to be stereo PCM or similar (i'm not sure, but it's not dolby digital so says my soundbar). Between these two issues I'm going to switch to using my PS3 for netflix viewing which is not ideal but it should solve these two issues for me. As far as I know, sony doesn't have plans to update the firmware on these TV's which would fix these problems.

See:
https://forum.sel.sony.com/viewforum.php?f=42
post #1199 of 1259
No captions on the Roku units either. PS3 is one of the few that can do it, but there are only a limited number of movies with caps on Netflix.
post #1200 of 1259
Quote:
Originally Posted by litew8 View Post

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You can still buy them They are legal in Missouri as well as Arkansas where I live. Try black market fireworks in Joplin, Hales in Buffalo or Spirit of 76 in Columbia. All are great to deal with. Heck, if your ever in Arky and want some, let me know, I'll set you up with the best artillery shells in consumer fireworks. I only carry the best and that aint black cat! Check out my youtube channel for a 280 shot angled rack ( I built) filled with the top end artillery shells I sell. Vid was taken at 400 feet away.

http://www.youtube.com/user/jtarman70?blend=2&ob=5
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