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Official Sony KDL-EX710 LCD-LED TVs - Page 41

post #1201 of 1259
I've had my 55ex710 for a weeks now, i got it through the sony replacement program, and i love it. One issue i've noticed is that now and again the video will drop out while watching cable. The no sync display doesn't show just a second or two of black and i don't lose audio. The TV is connected to my Onkyo tx sr-606 receiver via HDMI and the cable box (scientific atlanta 8300 DVR) is also connected to the Onkyo via HDMI.

Anyone have the same issue? Ideas?
post #1202 of 1259
Quote:
Originally Posted by skowser View Post

I've had my 55ex710 for a weeks now, i got it through the sony replacement program, and i love it. One issue i've noticed is that now and again the video will drop out while watching cable. The no sync display doesn't show just a second or two of black and i don't lose audio. The TV is connected to my Onkyo tx sr-606 receiver via HDMI and the cable box (scientific atlanta 8300 DVR) is also connected to the Onkyo via HDMI.

Anyone have the same issue? Ideas?

Does it show the same problem while watching over the air programming? If the answer is NO, then it's the cable that's causing the problem.
post #1203 of 1259
Quote:
Originally Posted by hughh View Post

Does it show the same problem while watching over the air programming? If the answer is NO, then it's the cable that's causing the problem.

I never watch OTA. so bad box? strange that there is no audio dropout, if it is a signal thing?
post #1204 of 1259
You may try bypassing the Onkyo, just to see what happens.

Also, do you have the same problem while watching dvd/br?
post #1205 of 1259
Quote:
Originally Posted by hughh View Post

You may try bypassing the Onkyo, just to see what happens.

Also, do you have the same problem while watching dvd/br?

I havent tried, i rarely watch DVD/Blue ray through my PS3. I will give it a go and report back in a few days.
post #1206 of 1259
my name is ramanand dubey i am from india lives in gorakhpur in uttarpradesh. i bought a sony bravia lcd model no-klv-40bx400 of serial no.-2359921on 1-6-2011 form karan electronics.on the next day of my purchase i saw few defected pixels on the screen,I complained the retailer about it and ask for exchange but he denied and send me to your service center an engieneer visited to my home and my lcd is send for replacement on 18-6-2011 and i get new piece on 29-6-2011 of serial no=2379054
but the replaced piece is also defected of dark seen there is a horizontal line visible of 5 inch width and vertical strips are also visible which spoils the viewing experience.when i noticed it i logged a complain 7844816 but no one respond after that i logged two more complains 7865477,7865478 respectively after that the engeineer visited to my house and when i showed him my problem he was unable to understand what it is infact in my opinion the engieneers of sony in gorakhpur knows nothing about lcd .then he told me it is common in this model i replyed that but it wasnt there in my earlier lcd then why its there in this piece.for conformation i went to other sony store sony plaza, value plus retail store and there i found no cloudin and horizontal bands.then i again logged a complain no. 7877096. TELL ME GUYS IS THESE HORIZONTAL LINES AND VERTICAL STRIPS ARE COMMON IN LCD WITH CCFL BACKLIGHTS.....PLEASE HELP.
post #1207 of 1259
What you have to do is try to pinpoint the problem by a process of elimination.
post #1208 of 1259
Question about watching Anamorphic 2.35:1 DVD's. When watching these DVD's the picture seems to "stretch" as it gets closer to the sides of my 55EX710's screen. I am assuming this is due to the 24P video playback of the 710? It is not really that bad but takes a little while to get used to it. I am watching the DVD's on a Yamaha S1800, which uses a Faroudja chip it's DCDi video processing, via HDMI and have the 710's scene on "Cinema" with Motionflow off and Cinemotion on Auto 1. Are there any settings that will eliminate or reduce this effect without loosing the aspect ratio?
post #1209 of 1259
Quote:
Originally Posted by skowser View Post

I havent tried, i rarely watch DVD/Blue ray through my PS3. I will give it a go and report back in a few days.

It doesn't appear to happen watching a blu ray on my PS3 (HDMI via Onkyo). Could it be a bad HDMI cable? Maybe its just a bad cable box afterall
post #1210 of 1259
Quote:
Originally Posted by FLRich View Post

Question about watching Anamorphic 2.35:1 DVD's. When watching these DVD's the picture seems to "stretch" as it gets closer to the sides of my 55EX710's screen. I am assuming this is due to the 24P video playback of the 710? It is not really that bad but takes a little while to get used to it. I am watching the DVD's on a Yamaha S1800, which uses a Faroudja chip it's DCDi video processing, via HDMI and have the 710's scene on "Cinema" with Motionflow off and Cinemotion on Auto 1. Are there any settings that will eliminate or reduce this effect without loosing the aspect ratio?

OK, found the problem. It had nothing to do with the TV but was a set-up setting in the Yamaha DVD player. Had "Wide Screen Format" set to Non-Linear Stretch which I thought only affected a 4:3 image but apparently it affects all images. Changed the setting to "off" and all is good. Never had the problem on my old KDF 55WF655...who knows. The Yamaha DVD-S1800 does a very good job of up-converting my DVD's.
post #1211 of 1259
Quote:
Originally Posted by skowser View Post

It doesn't appear to happen watching a blu ray on my PS3 (HDMI via Onkyo). Could it be a bad HDMI cable? Maybe its just a bad cable box afterall

Turns out it WAS the cable box. I hooked it up directly to the TV via HDMI and the problem persisted. Switched out the box and all is well.
post #1212 of 1259
Quote:
Originally Posted by skowser View Post

Turns out it WAS the cable box. I hooked it up directly to the TV via HDMI and the problem persisted. Switched out the box and all is well.

Glad to hear and what it was and I had figure. It's always best to use the process of elimination, one at a time.

Happy TV viewing!
post #1213 of 1259
EX-710 TV Guide (TVGOS) works again.

Thought I'd share a solution to my EX-710 TVGOS problems: A factory reset.

My TV is setup with a rooftop antenna for OTA. TVGOS has always been a bit flaky, but when I got back from vacation, had stopped working altogether. I confirmed my local NorCal CBS station was broadcasting the TVGOS feed. I tried to reset TVGOS several times. No luck. So I e-mailed Rovi customer support. It took a week for them to reply, but they said to try a factory reset of the TV.

I wrote down all my picture settings, then held down the remote up arrow button while pressing the power button on the side of the TV for about 5 seconds as I held my breath. When I turned the TV back on, I had to do the TV setup as if I had just bought a new TV, then scan for channels, etc. Then I went to the TVGOS menu and ran through the setup menu there. Left the TV off overnight, and PRESTO! I had TVGOS for the 1st time in months when I turned it on this morning. Hope this helps others.
post #1214 of 1259
Has anyone tried connecting the tv to a pc (Radeon Graphics with audio and video via HDMI) or to a receiver (Denon in my case)? any issues to comment?
post #1215 of 1259
Quote:
Originally Posted by leoajax View Post

Has anyone tried connecting the tv to a pc (Radeon Graphics with audio and video via HDMI) or to a receiver (Denon in my case)? any issues to comment?

I have a PC that has a Radeon HD 5650 graphics card via HDMI through a Yamaha receiver and straight from the PC to the PC D-connector on the TV. The PC D-connector works fine at all supported resolutions but when using HDMI through the Yamaha receiver some resolution will not format properly to the screen, 1080P is fine but nothing else is. Also the HDMI audio is a little flaky so I am using coax audio. The Denon may do better.
post #1216 of 1259
Well after 8 months I'm leaving this tv behind. Moving to ex720 my 710 being replaced due to crappy clouding. I plan on selling 720 and maybe a panny plasma. Sony has left quality for quantity. Sad day as I've owned Sony lines for many years.
post #1217 of 1259
Quote:
Originally Posted by vatoman View Post

Well after 8 months I'm leaving this tv behind. Moving to ex720 my 710 being replaced due to crappy clouding. I plan on selling 720 and maybe a panny plasma. Sony has left quality for quantity. Sad day as I've owned Sony lines for many years.

Good for you. The 710 sucks. Maybe your 720 will have a better panel. I got rid of that 710 after 1 week.
Got the HX800 instead and could not be happier. Don't give up on Sony. IMHO still the best around.
post #1218 of 1259
Quote:
Originally Posted by mplates View Post

Good for you. The 710 sucks. Maybe your 720 will have a better panel. I got rid of that 710 after 1 week.
Got the HX800 instead and could not be happier. Don't give up on Sony. IMHO still the best around.

I guess it depends on the size of the 710 and the panel it has? I have a 55" 710 and have no qualms with it after doing some user adjustments. Which 710 did your opinion that they "suck" come from? I have no doubt the HX800 is a better set but for the money I am very pleased with my 55EX710.
post #1219 of 1259
Quote:
Originally Posted by FLRich View Post


I guess it depends on the size of the 710 and the panel it has? I have a 55" 710 and have no qualms with it after doing some user adjustments. Which 710 did your opinion that they "suck" come from? I have no doubt the HX800 is a better set but for the money I am very pleased with my 55EX710.

Agree there. The 55" version of the EX710 is very very nice. I've heard of varying quality panels on the smaller size 710's but the 55 is well done. I am consistently amazed by the quality compared to Samsung and LG (was checking a few out yesterday in BB) I am not jumping on the 3D bandwagon for at least another year or two and the 710 will tide we over until then.
post #1220 of 1259
Quote:
Originally Posted by FLRich View Post

I guess it depends on the size of the 710 and the panel it has? I have a 55" 710 and have no qualms with it after doing some user adjustments. Which 710 did your opinion that they "suck" come from? I have no doubt the HX800 is a better set but for the money I am very pleased with my 55EX710.

Yeah. I should have been more specific. I was referring to 46" only. I had the 46". I complained to Sony, hoping to get the 55" as a replacement. (should have gotten the bigger set in the first place.exchange program) They had none left so they offered me the HX800....
post #1221 of 1259
Quote:
Originally Posted by mplates View Post

Yeah. I should have been more specific. I was referring to 46" only. I had the 46". I complained to Sony, hoping to get the 55" as a replacement. (should have gotten the bigger set in the first place.exchange program) They had none left so they offered me the HX800....

Same old story....some of us got 46" sets that work just fine!!!!

Even if only 1% of the owners complained, the vast majority of the other 99% would never bother going to a user group or talking about how much they like their new TVs.....
post #1222 of 1259
Quote:
Originally Posted by philherz View Post
Same old story....some of us got 46" sets that work just fine!!!!

Even if only 1% of the owners complained, the vast majority of the other 99% would never bother going to a user group or talking about how much they like their new TVs.....
The 46" has problems. Ive also have gotten a panel replacement. Issue remained only switching sides this time. Both panels were AUO, they say the ones with the Sammy panels are the best. I will say in fairness, its a very nice tv. I just cant live with clouding. I say that other 99% really just dont care. If it turns on its awesome.
post #1223 of 1259
Quote:
Originally Posted by vatoman View Post
The 46" has problems. Ive also have gotten a panel replacement. Issue remained only switching sides this time. Both panels were AUO, they say the ones with the Sammy panels are the best. I will say in fairness, its a very nice tv. I just cant live with clouding. I say that other 99% really just dont care. If it turns on its awesome.
I think you hit the nail on the head!!! Most people will like it just about no matter what.

--AND--

Some will never be happy because it isn't a top-of-the-line set that they got for $400 for a 5 year old defective SONY rear projection!!!
post #1224 of 1259
Quote:
Originally Posted by philherz View Post
I think you hit the nail on the head!!! Most people will like it just about no matter what.

--AND--

Some will never be happy because it isn't a top-of-the-line set that they got for $400 for a 5 year old defective SONY rear projection!!!
Why should anyone tolerate Sony because they lack quality control, and rushed design phase. Especially for those of us who were affected by the optical block.
post #1225 of 1259
Quote:
Originally Posted by vatoman View Post

Why should anyone tolerate Sony because they lack quality control, and rushed design phase. Especially for those of us who were affected by the optical block.

I've followed this thread since the day I was offered one of these for my messed up OB TV.

My opinion is that some people got sets that were at least partially defective or had some minor issues and others simply looked for problems and complained that an entry level set wasn't as perfect as they thought they deserved.

Some even complained about "defects" that couldn't even be seen except under truly extreme viewing conditions.

Just my opinion......
post #1226 of 1259
Quote:
Originally Posted by philherz View Post

Same old story....some of us got 46" sets that work just fine!!!!

Even if only 1% of the owners complained, the vast majority of the other 99% would never bother going to a user group or talking about how much they like their new TVs.....

But I bet 99% of those 99% have crap panels.
post #1227 of 1259
Quote:
Originally Posted by mplates View Post

But I bet 99% of those 99% have crap panels.

Whatever.......
post #1228 of 1259
So you are saying your tv works perfectly with out dialing out most of the clouding? You seem complacent, to Sony.
post #1229 of 1259
Hi Folks.

Today I went to changes my screen size to 'Full Pixel' and noticed the label was no longer there. I now have +1, normal, -1 as the options. I assume that +1 is the same as Full Pixel. Anyone else notice this?

George
post #1230 of 1259
Quote:
Originally Posted by rig4365 View Post
Hi Folks.

Today I went to changes my screen size to 'Full Pixel' and noticed the label was no longer there. I now have +1, normal, -1 as the options. I assume that +1 is the same as Full Pixel. Anyone else notice this?

George
IIRC, if your source is not 1080, "Full Pixel" will not be an option. Check the info about the station you are watching. I am presuming it is 720. The +1 option lets you see as much video on the screen as possible. But, Full Pixel matches pixel for pixel exactly at the 1080 rate. Correct me if somebody has a better explanation.
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