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Official Sony KDL-EX710 LCD-LED TVs - Page 2

post #31 of 1259
Originally Posted by stimperley
Guys,

I got a new 46" as a replacement for my XBR2. The corners (3-4 inches out) are all brighter in dark and light scenes. I'm pretty disappointed to say the least. I checked out an EX700 (I thought the picture would be pretty similar) at a local store and it had minimal bleeding of light from the LEDs and I was able to live with that but the 710 I received last week is horrible. I don't care how much you turn down the backight either, it's just ridiculous. I've sent another e-mail to Sony about it. I'm sure they are getting as tired of me as I am with them. Is it too much to ask for a TV that you can just watch and enjoy?





Sony is ordering another 46ex710 for me and going to do an exchange. I'm hoping this next one will be better but only time will tell. They did say if the next set had the same problem to call them right away.

This TV seems to have a pretty exact "sweet spot" although the "flashlighting" or whatever it may be called is more prominent on the left side of the screen. I understand this is an "entry level" TV but the picture leaves quite a bit to be desired. It does seem to do a pretty good job with sports or fast moving scenes though, I don't really see too much motion blur like I have in some of the 60hz lcds.

When my XBR2 was up to snuff you could sit closer and at more angles and still enjoy the picture. I'm by no means trying to compare the two but I would think that a TV that is 4 years newer should be able to do a little better job than the one I received. My family and I want to be able to enjoy this set but we unfortunately can't sit in a straight line one person behind the other to get the best viewing experience. Sorry for the rambling, just my thoughts so far...
post #32 of 1259
That's horrible. I hope it was just that first set. If I have the same thing next week, I'll be calling them too. Did they give you a hassle? I know I tried to upgrade to a better model, but it fell on deaf ears. They don't want to budge. I guess for a couple hundred dollars a new TV for a 5 years old one is not too bad. I know I will be saving for a Panasonic 3D plasma in the next year or so.
post #33 of 1259
Quote:
Originally Posted by loudog2 View Post

That's horrible. I hope it was just that first set. If I have the same thing next week, I'll be calling them too. Did they give you a hassle? I know I tried to upgrade to a better model, but it fell on deaf ears. They don't want to budge. I guess for a couple hundred dollars a new TV for a 5 years old one is not too bad. I know I will be saving for a Panasonic 3D plasma in the next year or so.


No hassle whatsoever. Sony (through sarah keplers dept.) seemed like they were trying to make me happy but were limited in their options. I told them I wasn't trying to create a problem and all but it just gets frustrating after a while and they seem to understand. I'll update on the new set when I get it.
post #34 of 1259
Quote:
Originally Posted by stimperley View Post

No hassle whatsoever. Sony (through sarah keplers dept.) seemed like they were trying to make me happy but were limited in their options. I told them I wasn't trying to create a problem and all but it just gets frustrating after a while and they seem to understand. I'll update on the new set when I get it.

I e-mailed Sarah and asked her if I could get something else. She said no problem, and gave me 3 more options:

52HX909
52LX900
55NX810

I am taking the 52HX909 instead of the 55EX710. I was thinking about the 55NX810, but for $100 more I got the 52HX909(Sony"s top of the line) instead of the 55NX810
post #35 of 1259
Now that sounds like a good deal. Congrats!
post #36 of 1259
Quote:
Originally Posted by BoilerJim View Post

Now that sounds like a good deal. Congrats!

I just edited my post. I meant to say I got the 52HX909 for $100 more than the 55NX810. Sorry!
post #37 of 1259
Quote:
Originally Posted by loudog2 View Post

I e-mailed Sarah and asked her if I could get something else. She said no problem, and gave me 3 more options:

52HX909
52LX900
55NX810

I am taking the 52HX909 instead of the 55EX710. I was thinking about the 55NX810, but for $100 more I got the 52HX909(Sony"s top of the line) instead of the 55NX810

What were the prices for each?
post #38 of 1259
Thread Starter 
I just looked at a 55ex710 at Best Buy today. It was hanging right over a 55EX500. Although both were in their demo modes, which means full brightness and backlight, the PQ was very similar. I couldn’t tell the difference between the color, contrast & blacks. I also didn’t notice any backlight bleeding, or halo effect, but those things are hard to tell with the store settings. The 710 has a matte finish and it seemed to have decent viewing angles. It has a smaller black bezel, about 1 inch, around the top and sides, and a larger 2” grayish/silver bezel on the bottom. I have to admit, with the PQ being just about the same, I liked the smaller frame. Overall, it made the set look more appealing.

The sales guy said something pretty interesting. He said that the 710 is Google TV capable, and will be ready with a future software update. He said the 700s do not have this capability. I wonder if someone else can confirm this. [Edit: Sales guy says he was wrong - 710 will not have Google TV capability]

I have to make a tough decision. Do I take a free refurbished 55EX500 (with a 90-day warranty), or spend over $1000 on this new 55-EX710. I really didn’t see a difference in PQ, but the ridiculous settings that they have in the store doesn’t really tell you what it will look like at home. Assuming they are similar, what would I be paying for? The smaller height and width is nice, the internet and the possible Google TV is OK, but not that important since I have a PS3 connected (not sure yet if Google TV will run on a PS3). The unit thickness is also not an issue with me. I think the main advantage is the one year warranty and the energy efficiency of the 710. But is it worth the extra grand?

P.S. Congratulations Hugh, on the Ranger’s win and their first playoff series victory in history!. Good luck beating the Yankees!
post #39 of 1259
Thanks for the congratulatory note. Finally, the TX Rangers have gotten their monkey off their back. We met the team bus in front of the ballpark along with hundreds of fans, this morning at 3:30 AM. Party atmosphere!

Interesting observations about the two Tv's that you saw at BB. I can't get over that Sony want $1,000 for the 55EX710. About the Tv being Google upgradable, that's a first I haden't heard. From what I've heard, Google will sell a separate box that'll work with any Tv. To me, it looks very promising as it will have an internet browser. Here's more info on Google Tv: http://hdguru.com/google-tv-by-sony-...t-photos/2433/

When I first learned of the Sony exchange program, they wanted $1,300 for their top model. I passed and they finally came down with more models at a more reasonable price. I finally got the 60EX700 in May for $600 and we are still ecstatic about the pq!

Tough choice, my friend! Please keep us informed on your decision.
post #40 of 1259
I was able to see the 46" at BB yesterday. They didn't have the 55". This was the 1st time I've looked at any tv since I bought my 55" a2000 4 years ago. Although there was talk of the "green blob" since day one with that model I hoped for the best and haven't really kept up with tv tech that much so I don't really know what to look for as far as "cons". I'm going in pretty blind. This is the model I'm being offered through the exchange program so I've been doing a crash course on these tvs. No matter what, I'll probably be getting it, it's just a matter of whether I buy the 55" , or step down to this smaller one if I don't really like the tv that much.

First impressions: I really wished my SXRD was still working! IMO, the picture on the ex710 just didn't look as good. It didn't help that the tv was only playing a 3 minute demo; it had a clip from "Underworld", a clip from a Justin Timberlake concert, a clip of a faery blowing faery dust, and a clip of a parrot flying. The parrot was the most impressive and seemed like it showed the full potential of the tv. Unfortunately that clip lasted about 10 seconds. The Timberlake concert was tough to judge because I have no idea what the lighting situation was - it looked very grainy and there were white highlights in all 4 corners. I couldn't judge any side by side because the tv was on it's own. Off axis viewing seemed decent, although because of where the tv was situated it was tough to similuate where people might actually be sitting. I was hoping to see some sports coverage as I watch a lot of hockey and I'm worried about the motion blur.

Besides pq, everything else about the tv seems wonderful. It looks great, and I love all the "earth friendly" features. And when it comes down to it, it sure looks better than my current "green" tv
post #41 of 1259
Once you take this Tv home and adjust the settings properly, I can guarranty you'll never think again about your old Sony. The difference is huge! However, it all depends on your settings and the type of signal you feed the Tv.

I always recommend getting the largest Tv you can afford and accommodate in your viewing area. I found out the hard way on my first HDef tv about 10 yrs ago.
post #42 of 1259
I just ordered the 55 inch from Sony in exchange for my busted 50 SXRD A2000. I did take a look at the tv at BestBuy and it looked pretty good. The CSR said it could take up to 3 weeks for the tv to arrive but once it gets here I'll post again with some impressions.
post #43 of 1259
Quote:
Originally Posted by NOSTRADIMWIT View Post

I expect I expect to get the best dang tv I can get for my $325 ...

Optical blocker here as well (SXRD 50A2000). Sony's only offered to let me get the TV for $625+tax. I know the deal changes all the time, but are you saying you can get the set for $325???
post #44 of 1259
Quote:
Originally Posted by sonycowboy View Post

Optical blocker here as well (SXRD 50A2000). Sony's only offered to let me get the TV for $625+tax. I know the deal changes all the time, but are you saying you can get the set for $325???

A lot of variables determine what you pay(org price of tv, how old, how much would it be to replace and etc.). I got offered that model for $425 for my 50xbr1.
post #45 of 1259
Man, it's been a while since I've been on these boards. My 60 XBR2 just started greening up and I was PISSED. But they offered me a 46EX710 for ~free~ or a 55EX710 for $425. What do you think? Worth it for the 55?
post #46 of 1259
Quote:
Originally Posted by ilsie View Post

Man, it's been a while since I've been on these boards. My 60 XBR2 just started greening up and I was PISSED. But they offered me a 46EX710 for ~free~ or a 55EX710 for $425. What do you think? Worth it for the 55?

Back in April they offered me a 55EX700. I insisted on the 60EX700 since I was replacing a 60XBR1. Took some discussing, but they finally agreed on the 60".

I had to pay more than the 55EX710 they have offered you, but to me it has been worth it.
post #47 of 1259
I dont know if I can wait that long. Right now everyone on my XBR2 looks like Snookie. How much did you end up getting the 60 for, if you dont mind me asking?
post #48 of 1259
Quote:
Originally Posted by ilsie View Post

I dont know if I can wait that long. Right now everyone on my XBR2 looks like Snookie. How much did you end up getting the 60 for, if you dont mind me asking?

I paid $600 and fixed the old XBR1 optical block under extended warranty for the second time. Once we saw the picture quality of the EX700, the XBR1 was immediately retired to the master bedroom for occasional use.
post #49 of 1259
Thread Starter 
Quote:
Originally Posted by ilsie View Post

...a 55EX710 for $425. What do you think? Worth it for the 55?

Holy cow, I wish I could get that deal. I need to decide on a 55EX710 for $1025 or they'll let me upgrade to a 60ex701 for $1650. So with tax, that's $1800! I'm actually grateful that they offered a free refurbished 55EX500, but these other "deals" are no deals. I agree with Hugh in getting the largest TV possible, and that 60" sure is appealing, but free is looking pretty good too...

I came from an 50", but I still spent $3500 on it before it melted!
post #50 of 1259
Quote:
Originally Posted by sonycowboy View Post

Optical blocker here as well (SXRD 50A2000). Sony's only offered to let me get the TV for $625+tax. I know the deal changes all the time, but are you saying you can get the set for $325???

Yup ...

To recap: What I got ... E42A10 (3LCD projection). Bought it at Circuit City four years ago for $1299.

What they offered:
FREE - 40EX500
$325 - 46EX710
$725 - 55EX710

Nothing apparently available in 42" anymore. So basically, I ended up renting the 3LCD from Sony for about what I'm paying for the replacement. Not a bad deal at that.

And ya ... I'll probably kick myself for not going with the 55", but I built a custom case for the old 42" 3LCD that the 46" should fit in that looks real good in my old firetrap of a farm house. Can't imagine having a set I can't pile stuff on top of ... I'll have to angle it a bit sideways inside the case, but that's probably an improvement too as my super lounger is off center too and that'll actually square up the line of sight some.

* Ya know ... I can't even GIVE that old one away. Seems everybody wants some skinny lil thing they can hang on a wall nowadays ...
post #51 of 1259
I'm thoroughly impressed. I was able to make it to a different BB today that supposedly has the 55 in stock. Unfortunately, it wasn't on display. They too had the 46" but with, apparently, the entire Sony preview that shows the full potential. This display had no Timberlake or Underworld. It had the complete promo program running and it was stunning. It was in a darker area which helps for me as I tend to watch my movies with very little lighting. I gotta say, for a tv that isn't supposed to be able to produce deep blacks, I feel like I've been suckered, because I could barely differentiate between the screen and the frame during the scene with the parrot and the scene with a guy doing white painting on a completely black floor (reminiscent to the calligraphy sword scene in "Hero"). If you look for it, you can see brighter lighting on the edges, but it was minimal. Now, detail in black scenes, I don't know, there wasn't anything in the promo to judge a scene like that. I had no problems with normal off-axis viewing, either side to side or up & down. The picture did suffer with extreme off axis, but really, who's gonna be sitting at that terrible of an angle anyway? And again, unfortunately, no sports type footage. I watch every Pens game so I need to know how this tv performs with hockey.

The only downside: With the extra footage I'd be picking up by going to a flat panel is that I could easily now move up to a 60"! Unfortunately, it's not one of my options.

The tech definitely seems to have come pretty far. I remember considering a 60 when I bought my SXRD, but it would have been too overwhelming. I was standing barely 3 feet in front of 60's tonight and it was amazing.
post #52 of 1259
Thread Starter 
You might want to ask if a 60" is available. The 60ES701 was offered to me, but for $1800 I'm going to pass. But you should see if you have a choice, at least.
post #53 of 1259
I have a 32EX710, can someone tell me how to get into the service mode for this model? I tried the i+ 5 volume up and power thing and it didn't work.

Thanks.
post #54 of 1259
Quote:
Originally Posted by sucha deal! View Post

You might want to ask if a 60" is available. The 60ES701 was offered to me, but for $1800 I'm going to pass. But you should see if you have a choice, at least.

I thought about it, but when I saw what other people were being offered who had similar and/or the same offer that I was given, I felt it was too expensive. Right now, I feel like buying a Sony tv is a BIG gamble and I don't like the idea of putting alot of money into one of their tv's again. Until I saw the facebook page I didn't know about the problems people were also having with their Sony lcds. I'm very worried that this new tv is gonna crap out on me too soon. I struggled with paying for the 55" when the offer for the 46" was much cheaper, but in the end I knew I'd be pretty disappointed going down that much in size.
post #55 of 1259
Quote:
Originally Posted by carageuw View Post

I have a 32EX710, can someone tell me how to get into the service mode for this model? I tried the i+ 5 volume up and power thing and it didn't work.

Thanks.

Do you mean "service menu'? Why? Most of the adjustments are now available by going to the settings menu.
post #56 of 1259
Bouncing around the web, looking for more info on the Bravia Engine 3 used in the EX710.

Anybody know if Be3 still has the DRC (Digital Reality Creation) pallette in setup? That is simply KILLER on my 3LCD (Be2 Pro). The whole Be3 package is supposed to be a major upgrade to the Sony Brain, but I do know that the DRC settings on my 3LCD can vary considerably depending on the source. I suppose, even if Be3 doesn't have DRC as such, it's either been renamed or automated ...

For those not familiar with DRC, you have three main settings - high res, progressive and off. You can also tweak the reality (level of detail) and clarity (smoothness) incrementally to your preference.

I do have an older copy of DVE ... hasn't got all the HD goodness on it. I should be able to get good results at all resolutions as long as I feed DVE the proper SD signal when calibrating the set?

Quote:


Ah ... I may have answered my own question. I did find a reference to the KDL-XBR11 which came with the "Bravia Engine 3 PRO with HD Video Processor DRC". No longer available, so I can't see how Sony listed the spec on their website. I DID do a search on SonyStyle for "Bravia Engine 3 Pro" and got hits for the NX,HX and LX series. Methinks the EX engine may have seen some trimming? Then again, if you look at the NX, HX, and LX specs, they simply list the Bravia Engine 3 ... maybe they just forgot to link the EX sets. Maybe that's just wishful thinking on my part.

Here's where someone reminds me the EX is an entry level set ...


* Still haven't seen any large-ish boxes from Sony sitting on the front porch ...
post #57 of 1259
I got my 46EX710 yesterday and all I can say that I'm very disappointed.

The clouding is simply awful. You notice it immediately and it's very visible not just with pitch-black screens. The whole right side of the tv is very bright compared to the rest of the screen.

I already stripped the plastic covers around the tv and ripped open the battery wrappings but I'm so going to return this.
post #58 of 1259
Quote:
Originally Posted by a1m View Post

I got my 46EX710 yesterday and all I can say that I'm very disappointed.

The clouding is simply awful. You notice it immediately and it's very visible not just with pitch-black screens. The whole right side of the tv is very bright compared to the rest of the screen.

I already stripped the plastic covers around the tv and ripped open the battery wrappings but I'm so going to return this.

I'm waiting for mine to arrive. I don't like all this negative stuff about the TV. Some are saying it's great and others like yourself are disappointed. Have you tried to tweak the settings yet? I just don't want anymore BS with a Sony TV. Please let us know how Sony deals with your issue.
post #59 of 1259
BRAVIA ENGINE 3
While the latest BRAVIA ENGINE 3 builds on tried and tested BRAVIA ENGINE technology, it does so with the advantage of a new chipset and picture processing software. 

This new technology has allowed BRAVIA ENGINE to improve - even in respect to its own dazzling performance: 

Contrast. Increased depth and clarity, as well as new light control technology to control peak brightness levels, means stunning images even on the brightest of scenes. 

Colours. New colour histogram technology detects and optimises overall colour distribution of each frame. This technology delivers breathtaking colour by making millions of improvements to each frame before you even see it. 

Detail. Advanced Noise Reduction lies behind BRAVIA’s ability to show you every blade of grass on a football pitch and really put you at the heart of the action.

BRAVIA Engine 2 & 3 - Why Image Processing is Important
http://www.youtube.com/watch?v=J1cDbewunI4

BRAVIA ENGINE 2 PRO
Adding further to the BRAVIA ENGINE 2 capabilities, BRAVIA ENGINE 2 PRO adds Digital Reality Creation which uses unique algorithms to upscale Standard Definition (SD), HD ready and even 1080i signals to Full High Definition 1080p. 

The results are stunning, no matter what the input format.



BRAVIA ENGINE 2
Based on the highly successful BRAVIA ENGINE, this second generation of the processor (BE2) adds in a Full Digital Processor and four new stages to increase contrast, improve detail and straighten diagonal lines.
post #60 of 1259
Those what are complaining about having bad results when ripping a shiny new tv out of the box and plugging it in ...

I do know (you won't hear that often in this thread) that it can take some electronics time to acclimate to a new environment. I got a shiny new DVR a while back and it took a couple days to settle down. This time of year especially, condensation inside a unit that's been bouncing around in the back of a truck could be a real issue.

Can't imagine what it'd be like with something as complex as one of these big screens. Not sure if the light panel would be more sensitive what with the edge lighting and all. Don't know if these things have DEW sensors that would disable turn on if there's a moisture problem ...

There ... now that I've managed to muddy things up some more ...
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