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Apple TV owners' thread. - Page 86

post #2551 of 3010
Yes the only thing that seems to be fairly consistent is daytime Netflix ATV is better than nighttime Netflix ATV. Otherwise results seem to be all over the map with Netflix day/night on various devices.
post #2552 of 3010
Thread Starter 
Quote:
Originally Posted by BlackLab View Post

Because there's a theory that the issue is a result of ATV optimized versions of content cached and delivered through specific CDNs. That would make it a NF issue (as opposed to an ISP issue).
I meant generic in the sense of multiple platforms. Considering my set of devices it's clearly an ATV specific problem but it could still be at the Netflix end. At the moment my ATV and TiVo are both sourcing from 108.175.42.88 so it doesn't look like a (simple) content distribution network problem here.
post #2553 of 3010
Thread Starter 
Quote:
Originally Posted by Aero 1 View Post

i had no problems maintaining 5800 on the apple tv.
What iOS version is installed?
post #2554 of 3010
Quote:
Originally Posted by bodosom View Post

What iOS version is installed?

The newest one from last week. 6.0.2
post #2555 of 3010
Latest from me is that I just installed 6.0.2 and run the test clip - started at 4300, moved to 5800 and stayed there throughout. I'll be more impressed if it does it again during primetime tonight, but that's at least better than any result I've had in quite a while.
post #2556 of 3010
Back to the slowdown tonight - 2350
post #2557 of 3010
Quote:
Originally Posted by met_fan View Post

Latest from me is that I just installed 6.0.2 and run the test clip - started at 4300, moved to 5800 and stayed there throughout. I'll be more impressed if it does it again during primetime tonight, but that's at least better than any result I've had in quite a while.

Mine started at 5800, dropped momentarily to 4300, then back to 5800 where it remained. Picture looked great on two Netflix "SuperHD" movies yesterday.
post #2558 of 3010
Working from home yesterday, I was able to test several devices throughout the day. The AppleTV never got better than 1750, testing at 6am, mid afternoon and around 6pm. The TiVO premiere consistently had over 3000 as did the iPad (despite being completely wireless). Interestingly, the Xbox 360 performed about as poorly as the AppleTV. I tested all of the devices in sequence, so there wasn't a major time difference to account for a change in the performance of any of them.

Also, for grins, I reset the AppleTV back to factory defaults and reentered my Netflix account info. No impact on performance. The factory reset also reinstalls the latest system update, BTW.
post #2559 of 3010

Guys

I have an apple tv problem and wanted to know if anyone else has experienced this.

 

When I'm watching a movie there is occasionally (maybe twice or three times a minute), a trembling or flicker.

This flickering last a fraction of a second, and is not that distracting. 

 

I only get this problem when watching Apple Tv.

 

I have 2 apple tv's in the house, and both do this.

 

They are both wired to a 50mbps ethernet.

post #2560 of 3010
Quote:
Originally Posted by Aero 1 View Post

you guys dont want to hear this, but i had no problems maintaining 5800 on the apple tv. it starts right away and it stays there. tested it from 8 pm to about 930 pm with no issues. what has been described here for the past week or so, i have not been experiencing.

Which ISP?
post #2561 of 3010
Quote:
Originally Posted by undecided View Post

Which ISP?

FiOS 50/25 but I constantly get 60/30
post #2562 of 3010
Tonight on my Apple TV 750 kbps and Chromecast (slowly) ramps up to 5800 kbps - both within minutes of each other.

As bodosom postulated on the Apple Forums 'looks like the rate adjusting code in the last release is too sensitive' - this could make sense as it almost seems that the Apple TV doesn't want to adjust up even when it seems to be consuming more data that the rate it is playing.
post #2563 of 3010
The last two nights I've had to re-activate my HBO Go account on the Apple TV. Anyone else having issues?
post #2564 of 3010
Sorry for cross posting but I posted this here in the Netflix stream quality post and on the Apple forums.
Quote:
ATV is crap now. Drops down to SD more now which it never use too do before. All started November 9th with v6.0.1. Why bother to update a channel to make it worse. I hate that more than anything. You update to improve not to break things then don't even bother.

My Babysitters a Vampire it buffered and never recovered and during the end of Iron Man Adventures it dropped down to SD (not low def) and after a couple of minutes ramped back up to Super HD.

I am only using the ATV now for YouTube and using the Roku 3 & PS3 for Netflix.
post #2565 of 3010
I should have learned my lesson updating this thing. My unit was bricked doing one update, and now it's useless for Netflix streaming.
Hopefully a fix is in the works.
post #2566 of 3010
I continue to get slightly different results. In Prime time the sample measures as low as 235 in prime time. I switch to Breaking Bad episodes and the bit rate is obviously a lot better. Switch back to the sample and it is awful again.
post #2567 of 3010
Quote:
Originally Posted by Gary J View Post

I continue to get slightly different results. In Prime time the sample measures as low as 235 in prime time. I switch to Breaking Bad episodes and the bit rate is obviously a lot better. Switch back to the sample and it is awful again.

Looking at my router average it is pretty much the same whether displaying 'Example Short' or a 'real title' on my Apple TV.

Both unfortunately poor in quality pretty much at any time of day for the last 10 days........
post #2568 of 3010
Thread Starter 
Quote:
Originally Posted by undecided View Post


Looking at my router average it is pretty much the same whether displaying 'Example Short' or a 'real title' on my Apple TV.
I have a similar experience. The test clip reported ~500 kbps and a "superHD" movie looked equally bad; the data rate was the same, about 2Mbps. My TiVo performed as expected -- 6Mbps with a 9Mbps peak.
post #2569 of 3010
Yes, it's looking terrible here, too. I took a look at an episode of Star Trek that for a moment looked wonderful and then it popped and looked terrible and never improved. Clearly something is wrong with the Apple TV. Chromecast and Roku aren't having this issue.
post #2570 of 3010
Like reddice I apologize for cross posting - but I think the post I just made in the netflix streaming quality thread is relevant here.

Sad thing is for general family Netflix viewing we are back using our 4-year old LG BD390 Blu-Ray player. It was one of the old 720P players with the 10+bars + HD and yes it still gets it consistently! On my router I can see streaming start at 16 Mbps without issues until the buffer is full and then the typical spikes and valleys with a 10 minute average on my router of 4248 kbps on Thor.

On the BD390 Netflix is 720P and stereo only (and lousy user interface) - but it works with the harmony remote and at least it outputs 24P on 24P encodes (panning scenes look great).

Hoping Apple/Netflix can resolve the Apple TV issues - but for now it has been replaced by the BD390 which is getting better and more reliable picture quality.

I will still use the Chromecast for critical viewing as we get 5800 kbps Super HD / DD+ 5.1 - but it isn't family friendly without the Harmony remote to control the complete AV system.

(The BD390 remains my go to player for Vudu HDX - it is the only Vudu player I have that will send 24P to my TV. HDX 1080P / 5.1 or 7.1 titles look and sound great)

See http://www.avsforum.com/t/1089285/netflix-streaming-quality/3390#post_23989109
post #2571 of 3010
So, read all of the posts about Netflix on Apple TV. Hadn't used it in awhile and fired it up. Yikes, what happened?!!
post #2572 of 3010
What irks me is that I only had the ATV for a week with flawless results until Nov 9th then the problems started. I almost was going to return my new HP switch well now I am using the new switch on the Roku 3 and there is nothing wrong with it. As soon as Roku decides to add a YouTube channel I can disconnect the ATV as the Roku has all the other channels the ATV has.
post #2573 of 3010
Netflix unavailable with (ATV-ui31) Error

I got this annoying display on my Apple TV3 this morning and it was really puzzling since I don't use this streamer very much. I was going to test the Netflix 5800 Kbps clip but couldn't get into my account. I power cycled, restarted and even reset with no solution.

As it turns the problem was with a sub-profile in my account that had my wife's and my name linked together with an ampersand. I found the solution here:

https://discussions.apple.com/thread/5583036

Basically just go into your Netflix account on your computer and delete any profile that includes the ampersand.
post #2574 of 3010
Quote:
Originally Posted by GusGus748s View Post

So, I got an ATV 3 to give the Plex Connect hack a try again. Does anyone have a website with instructions on how to do this. The one I'm using isn't very clear with some directions. I am using an UnRaid server with PMS installed in it. If anyone else is using an UnRaid server would you please help me out to get this to work. If I can't get it to work, I will be exchanging it for an ATV 2. Thanks again.

From what I have read it works the same on ATV2 and ATV3.
I can't see why it would not work on an ATV3 since all you do on the ATV is change the DNS and new profile to point to your Plex Media Server
I used this guide for an ATV2 firmware 6.02 running Pex Connect on a Windows 8 HTPC.
https://github.com/iBaa/PlexConnect/wiki/Install-Guide

Tell me where you are having a problem.
Maybe I can help.
Edited by bbm3 - 11/26/13 at 2:58pm
post #2575 of 3010
Quote:
Originally Posted by bbm3 View Post

From what I have read it works the same on ATV2 and ATV3.
I can't see why it would not work on an ATV3 since all you do on the ATV is change the DNS and new profile to point to your Plex Media Server
I used this guide for an ATV2 firmware 6.02 running Pex Connect on a Windows 8 HTPC.
https://github.com/iBaa/PlexConnect/wiki/Install-Guide

Tell me where you are having a problem.
Maybe I can help.

I'm using an UnRaid server. I've installed Python and Plex Connect to it, but I'm confused as to how do I get ATV to connect to the Plex Connect in the Unraid server.
post #2576 of 3010
I missed that you are using UnRaid.

It looks like people are making it work running Python 2.7.3

Post number 34 here has links that lead to more links that explain how others are doing it on UnRaid.
http://lime-technology.com/forum/index.php?topic=27740.30

Sorry I misunderstood your setup.

Keep at it, I am sure you will get it.
post #2577 of 3010
I still have the bps problem with Netflix but no problem on Chromecast any time of day.
post #2578 of 3010
Thread Starter 
So I changed my account playback preference/data usage from AUTO to HIGH. I'm getting 5800 on my ATV and simultaneously getting 4300 on my iPad.

I find this suprising. Naturally a single test is just a single test but I'll try again this evening when everyone's home from shopping.

edit:
I averaged 10.8Mbps over a representative five minute period during playback.
Edited by bodosom - 11/29/13 at 11:19am
post #2579 of 3010
Mine has been HIGH all along and I am getting the same all over the map results.
post #2580 of 3010
Quote:
Originally Posted by Gary J View Post

Mine has been HIGH all along and I am getting the same all over the map results.
Yeah...mine has always been set to High and I have the terrible prime time quality issues
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