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The Offical Epson 8350 Owners Thread - Page 228

post #6811 of 8164
2/17/12 at 2:08pm
Quote:
Originally Posted by Tom Ace View Post

Yea I checked the auto iris and it was OFF, then changed it to normal to see if the flicker would stop but it didn't. I will try high and then off again and see what happens. I just don't understand what happened because I have had it for a year and had not changed anything and then it started doing this. Do you think a dirty filter could cause it...?

With only 400+ hours of use, I highly doubt it... but cleaning it is worth a shot, right? My guess is that you will have to suck it up and give Epson a call. At least you're covered under a very good warranty! Good luck.
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post #6812 of 8164
2/17/12 at 7:20pm
Quote:
Originally Posted by Lindros88 View Post

Alright, thanks. I'll try out the settings you come up with and see if it helps out at all.



Attachment 237585

Sorry posting this took me so long. Just FYI I have HDMI setting on Expanded and auto iris off.
LL
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post #6813 of 8164
2/17/12 at 9:08pm
^^
What about the settings under advanced?
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post #6814 of 8164
2/18/12 at 10:40pm
Quote:
Originally Posted by OSUDesi View Post

With only 400+ hours of use, I highly doubt it... but cleaning it is worth a shot, right? My guess is that you will have to suck it up and give Epson a call. At least you're covered under a very good warranty! Good luck.

So I tried cleaning air filter, unplugging power/hdmi cables and re seating everything. Tried auto iris on all settings too and still, it flickers. Going to have to call Epson.
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post #6815 of 8164
2/19/12 at 4:58am
Thread Starter 
Quote:
Originally Posted by Tom Ace View Post

So I tried cleaning air filter, unplugging power/hdmi cables and re seating everything. Tried auto iris on all settings too and still, it flickers. Going to have to call Epson.

They will be helpful, if not downright accommodating.

Myself, I just had to get a Bulb Replacement for the first time in all the almost 2 dozen 8350s I have been acquainted with since October 2010.

The PJ in question had racked up 2890 hours before rapid dimming and eventual black-out occurred. One 5 minute call to Customer service, and 24 hours later a new ("free") replacement bulb was back in there! (Over-nighted...that's real service!)

But nuts....no image. That is when the Owner stated he gad a Lightning strike close to the Home that blew out two Cable Boxes, a Computer Cable Modem, and fried a HDMI input on a Flat panel TV (2nd input still works).

The 8350 was not on when Zeus's bolt hit, but it seems the surge still got the best of the Video Inputs, as neither HDMI-1 or 2 will recognize any input, either via the pass-through of the SONY A/V Receiver or by a direct connection from source-to-display.

Monday AM will see another call to Epson. The PJ was purchased in November, 2010, so if they opT to to send a Refurb, I'm down wit dat.
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post #6816 of 8164
2/19/12 at 11:23am
It's a sad day for me...I am about to list my 8350 for sale. I absolutely love it and my entire set up but my family is having some financial hard times and all the non essentials in my life have got to go for now. The projector is like new and is in perfect working condition...original bulb with only 600 hrs on it. I will be listing this in the appropriate forum but just wanted to give someone here the chance to make an offer first. Message me if you are interested.
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post #6817 of 8164
2/19/12 at 1:58pm
Quote:
Originally Posted by wellseym View Post

It's a sad day for me...I am about to list my 8350 for sale. I absolutely love it and my entire set up but my family is having some financial hard times and all the non essentials in my life have got to go for now. The projector is like new and is in perfect working condition...original bulb with only 600 hrs on it. I will be listing this in the appropriate forum but just wanted to give someone here the chance to make an offer first. Message me if you are interested.

sorry to hear that your family is going thru financial hard times
hope its short term
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post #6818 of 8164
2/19/12 at 3:52pm
Quote:
Originally Posted by domingos38 View Post


sorry to hear that your family is going thru financial hard times
hope its short term

Thanks...just some priority adjustments. We will bounce back. Thanks for the support!
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post #6819 of 8164
2/20/12 at 12:01am
So my projector gave out tonight while as I was getting ready to watch a movie, Gamer I believe. I all heard was a loud pop, the projector bulb went dark and did not show any light. No warnings, no lights flashing on the top of the projector, the fan went turbo after I heard the pop so it wasn't a heat related issue. I turned it off, waited about 10 minutes, then attempted to turn it on again but the bulb didn't show an image, I knew the projector was on because I heard the fan turn on. I brought it down and could hear glass inside.

I bought this projector from amazon last august with only ~700 hours on it. Will be calling Epson in the morning but I am not worried as I hear great stories about their customer service.

My only concern is having to re-calibrate it and losing my settings.

Is there anyone to connect it to a external monitor source so that I may access the menu and write down my calibration settings?
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post #6820 of 8164
2/20/12 at 7:40am
Ok i turned on my projector last night for some ps3 and right at bottom edge of black screen is a greenish blob..Unnoticeable with colored images but very obvious in black screen. Im guessing this is a "dust blob". Anyone have any ideas of how to clean this out. My unit has 30 hours on it and is not in a dust area.
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post #6821 of 8164
2/20/12 at 8:41am
Quote:
Originally Posted by hepalex View Post

Does anyone know if this projector has HDMI control or CEC?

I searched the thread but didn't see this answered. Does anyone know if it is possible to control this projector via HDMI? The specs say it has HDMI 1.3, but I can't seem to figure out if that means it can be controlled that way.

Thanks!
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post #6822 of 8164
2/20/12 at 8:48am
Quote:
Originally Posted by khalid7412002 View Post

So my projector gave out tonight while as I was getting ready to watch a movie, Gamer I believe. I all heard was a loud pop, the projector bulb went dark and did not show any light. No warnings, no lights flashing on the top of the projector, the fan went turbo after I heard the pop so it wasn't a heat related issue. I turned it off, waited about 10 minutes, then attempted to turn it on again but the bulb didn't show an image, I knew the projector was on because I heard the fan turn on. I brought it down and could hear glass inside.

I bought this projector from amazon last august with only ~700 hours on it. Will be calling Epson in the morning but I am not worried as I hear great stories about their customer service.

My only concern is having to re-calibrate it and losing my settings.

Is there anyone to connect it to a external monitor source so that I may access the menu and write down my calibration settings?

Just tell them the bulb blew and you need a replacement so you can keep your projector/settings.
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post #6823 of 8164
2/20/12 at 9:45am
Well Epson is sending me another PJ. I am very satisfied with their customer service, they have been great with the warranty. I just wish I could get a PJ that will last longer than a year with no problems, cuz I really like the 8350 and don't wanna have to switch brands at this point. This will be my 3rd one in 12 months
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post #6824 of 8164
2/20/12 at 1:21pm
For those that have exchanged for warranty and received a refurb, how was it marked? I was supposed to receive a brand new unit since my issue happened so soon. It arrived today in an original box with the correct serial # inside and out but both the taped edge seals were broken and the tape down the middle was over top a previously broken tape line. Everything in the box seemed factory fresh but I'm having my doubts that I in fact got a new unit as promised.
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post #6825 of 8164
2/20/12 at 2:56pm
I'd like to know that answer as well...mine was said to be "new guaranteed" but tape Down sides was broken and middle retaped and the top carton holding the remote and Cable was all torn and broken
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post #6826 of 8164
2/20/12 at 3:29pm
Rakster, I just called epson and they assured me it's a new unit...they claim if it's not it comes in a brown box that says refurbished on it...idk if I believe that because like you the sides were cut and middle retaped...and inside cardboard was ripped...I still have original from bestbuy and the box is clean and white and only taped once and all sides had to be cut to open...me thinks I'm being played lol...prob there policy of some sort...she even ran serial number and said its a new unit to double check so who knows
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post #6827 of 8164
2/20/12 at 4:25pm
Hello , I've had my 8350 for about 8 months now, never had any problems with it before. Till now for some reason my hdmi does'nt work .Get no signal message. So i went out and bought a new one, 1.4 hdmi. Hook this one up and now im getting signal not supported ,H**** V*** (not to sure of the numbers). I have another hdmi which i tried and everything seems to work fine.( 15') the original hdmi is 35' long and so is the new one. Should'nt the 1.4 work any way ? Only dif. between the 1.3 and 1.4 is for 3d ?
Hope someone can help me out with this little problem, in the end i have a feeling it's going to be something realy stupid. lol I hope!
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post #6828 of 8164
2/20/12 at 4:51pm
Quote:
Originally Posted by imserious View Post

Update: I started noticing that the left side of the image is softer than the right. I can only see this with white text on a color background. It looks like there are two images of a character superimposed on each other. On the right side, this superimposition (real word?) is more uniform. On the left side, the superimposition is not aligned as well and the text looks a bit smudged. I believe this is called pixel shift. I can't see this issue when watching non-text, like movies, video games, etc. But the net effect is that text looks slightly brighter on the right side and more dim on the left side (due to softness).

I will probably request a replacement PJ. Btw, the bulb busted while I was testing and they replaced it. New one works fine. Just sharing my experience for others.

Update 2:

One poster on one of these pages said that lens shift can create slight alignment/softness issues on one side of the image. So I tested it last night and lo and behold he/she was right. When I used max lens shift left, I noticed ever so slight softness on the left side of the image compared to the right. when I used no L to R lens shift, the sharpness was absolutely equal. This saves me from an unnecessary PJ swap. Thanks!

I don't want to alarm anyone. Lens shift does NOT negatively impact the image. This effect is imperceptible when watching moving images. It is only viewable on static text (white on color) close up. I will use the PJ at max lens shift left because that is the best placement for my room. This only satisfies my AR urge to know that nothing is wrong with my PJ.

I'm actually surprised how well lens shift works (in a budget 1080p PJ) without significantly distorting the image. It was the deal maker for me. Bravo epson.
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post #6829 of 8164
2/22/12 at 9:40am
If I have a 120" screen, what would the best spot be for this projector? I tried the calculator but a little confused by it. Is 12' from the screen the best or 16'? Thanks in advance.
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post #6830 of 8164
2/22/12 at 4:29pm
Going by Projector Central's calulator it says that 16' is the distance that the projector should be placed at.
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post #6831 of 8164
2/22/12 at 4:56pm
I moved my 120" up from 16' to 13' to get more light.
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post #6832 of 8164
2/22/12 at 5:55pm
Ok ive been moving the lens shift around and I still can't get the corners perfect. Is there something within the settings that I can adjust or is it forever tinkering with this thing?
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post #6833 of 8164
2/22/12 at 7:40pm
^^^
I have the same issue, one of my corners is skewed...as far as I know you can't do anything about it. When I pull the screen forward in that corner, that fixes the problem...well at least it makes it look that way. But I leave my screen as is, and just live with the corner being that way.
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post #6834 of 8164
2/23/12 at 9:00am
Quote:
Originally Posted by SmokenAshes View Post

Ok ive been moving the lens shift around and I still can't get the corners perfect. Is there something within the settings that I can adjust or is it forever tinkering with this thing?

Mines not exactly perfect either, but it's 98% there. I'm sure it varies with the screen, installation of the screen, etc... I have a very small sliver on the left side of my image that is off screen, but I really don't notice it. I can understand why it would bug perfectionists though!
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post #6835 of 8164
2/23/12 at 9:23am
Quote:
Originally Posted by OSUDesi View Post


Mines not exactly perfect either, but it's 98% there. I'm sure it varies with the screen, installation of the screen, etc... I have a very small sliver on the left side of my image that is off screen, but I really don't notice it. I can understand why it would bug perfectionists though!

Yeah, sometimes my OCD drives me crazy! But I'm getting better.
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post #6836 of 8164
2/23/12 at 11:17am
Couple of questions:
Does anybody care to share their settings after running Disney Wow setup? I tried using and it came up with what looked to be very good sharpness setting but lacked in brightness and color seemed off. My setup is in a fairly brightly lit room on to a Favi 150" 1.3 gain screen.

Also when watching a Blu-ray through my PS3 it appears like having the video set to RGB will display a better overall picture, this seems to go against a lot of suggestions of ycbcr. In addition the info on the projector when set to RGB says 1920x1080 vs Component when it is set Ycbcr even though signal is passed through Hdmi. Am I not getting the full 1920x1080 when set to Ycbcr?

I apologize if these are stupid questions, I'm new to projectors.
Picture of screen with blinds open:


Attachment 238132
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post #6837 of 8164
2/24/12 at 11:47am
Does anybody have RGBCMY settings for dynamic mode they could share? Thanks.
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post #6838 of 8164
2/24/12 at 7:05pm
I've been going nuts with the misalignment on the left side of my picture. I'm using the max lens shift to the left and it's definitely off. I've leveled the projector and screen and it's perfect. What good is the lens shift if you can't get a perfect picture.
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post #6839 of 8164
2/24/12 at 9:50pm
Quote:
Originally Posted by Peterose2002 View Post

I've been going nuts with the misalignment on the left side of my picture. I'm using the max lens shift to the left and it's definitely off. I've leveled the projector and screen and it's perfect. What good is the lens shift if you can't get a perfect picture.

The projector has to be more than just level, the lens plane must be parallel to the screen. Try rotating the projector a little either direction, observe what it does to each edge. A little bit of trial and error and you'll find a "sweet spot". Keep in mind your screen may also be skewed and/or not a perfect plane. Tough to get a large surface like that perfectly flat/plumb/level. Lots of variables here!
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post #6840 of 8164
2/26/12 at 1:41pm
Got a replacement pj, refurb, went to mount it and found it had a broken screw inside one of the mounting holes. Called Epson and they apologized and sent me a brand new pj priority overnight. Had it by 11am, wow! No flicker, works great. Excellent customer service/warranty!
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