The Offical Epson 8350 Owners Thread - Page 229

Hey guys I notice tonight on a white background I have a red tint on the right hand of the screen and a blue tint on the left hand of the screen. I am not using much of an offset, and the middle of the screen looks great. The projector is only a couple months old, so I'm thinking I need to return it or send it in under warranty. Any suggestions - has anyone heard of this before? The off color tint is not noticable on anything but a white screen, but it is present in any color mode.

do i need to register my PJ with epson or not?

Painted my white wall with a neutral gray with some pearl and metallic in it this weekend, what a difference ! Much better contrast during the day and at night and now that the whole wall is grey I can size the picture to any size I want and not have settle for a fixed envelope. Some DVD's have aspect ratios greater than 16:9 and those can be zoomed to around 200" using Living Room mode with great results. It's very theater like to have a huge display and if it's BluRay the image doesn't seem suffer much, if any.

As you may already know its difficult to get the color, tint and contrast set when using a TV feed (cable box). Some programs have a greenish, bluish, or red push so one setting isn't necessarily good for all channels, or programs. Experimenting around I discovered that if I go to a channel showing old black and white movies I can easily see is if the projector is leaning to one color or another and that makes adjusting the picture to a pure black and white much much easier.

Well my bulb finally gave out, had it since June 10th. On hold now with epson customer service waiting to see if I'll get a replacement.

edit, they're overnighting a replacement. hate not having one on hand to swap in for times like these when theres something on tv I wanted to watch on the bigscreen

Just bought and set up the 8350, first projector! Very excited!

Going to run through this thread for tips, but had a couple questions from last night.

When I was changing hd channels last night, the channels would be shown differently size-wise (some wider, some not). Since it appears that I can't change the 'aspect' when the feed is hdtv, is this normal and just something to deal with?

Does anyone ever adjust the size projected (via the zoom ring) depending on the source or who is watching? Just curious if the image is too large for some, if it's normal to reduce via the zoom ring. Or is that a no-no?

Are your projectors set in their spots or does anyone ever put them away when they aren't being used? Might run into a throw distance issue so I'm trying to find a workaround.

Thanks!

If any of you are looking for an upgrade or a projector at a great deal I just put an epson 8500UB up in the classifieds section, taking offers don't be shy

http://www.avsforum.com/avs-vb/vbcla...do=ad&id=17096

I wouldn't move it around if you don't have to, your les shift might move around, and I would theorize that the bulb life might also suffer. you could adjust regularly for screen size, but it sure is nice if you just mount the thing and flip it on when you want to watch.

got the replacement bulb in from epson earlier. installed it and wow the darkest preset (x.v. color) is brighter than what the dynamic setting achieved with the old bulb.

Couple pictures to show the original bulbs filament seemingly melted and accepted gravity...

Bulb that originally came with the projector
http://farm8.staticflickr.com/7207/6...ac752c2d_b.jpg
http://farm8.staticflickr.com/7180/6...a275bc1e_b.jpg

Replacement
http://farm8.staticflickr.com/7040/6...a793204b_b.jpg
http://farm8.staticflickr.com/7205/6...8eb18be8_b.jpg

Crazy

pc richard and son has the 8350 for $999.97,...says free shipping available, whatever that means. that's the best i've seen in a while. anyone know of a better price lately? thanks.

Well I called Epson tonight and they are overnighting me a refurbed unit since my 8350 is only a couple months old. I'm not that excited about a refurb unit, but I don't want my two month old projector to have weird colors on the sides either.

The techsupport was pleasent and fast and efficient. overnighting is a bonus I didn't ask for or anything. cross shipping is standard which I thought was also a nice bonus. I asked about bulb life on the refurb and he says they always put a new bulb in the unit so I guess it's okay. How new does it have to be to get a new unit rather than a refurb? Two months isn't that old!? It came from BestBuy.

good luck with that refurb lol. ive had five diff 8350s and all have had some differences from convergence issues some better some worse. sharpness some not so sharp as others. and the color uniformity you speak of. not one had a perfect white background. all were warm on left to cool on right in some degree or another. there is no perfect 8350 its the nature of the beast i suppose. i stopped trying and just use it now lol

I think my store bought 8350 started out perfectly - or as perfectly as one could expect with a $1000 projector - I saw no faults outside of an anemic black level compared to higher priced models. If this refurb comes in - in poor shape I will be sending it back.

Not sure if I am doing this correctly, but I have an issue with our 8350. We have it ceiling mounted, connected to a computer. We use this as our computer "monitor" if you will. We are having an issue when viewing videos that were shot at night, so most of the video is completely dark. When this happens, the entire picture from the 8350 "greys" out until the video brightens up again. Is this normal behavior and is there a way to prevent this? Any help would be appreciated. Apologies if I have posed this question in the wrong portion of the forums. Thanks

Auto-Iris maybe. Although it sounds like you are saying almost fully black scenes are turning grey. Check in your projector settings and see if it is turned on. Set it to off and try viewing the same videos again to see if that changes it any.

I will try the auto-iris. Right now it is on. It is a little hard to explain, but it is not just the video that greys out, it is the entire image coming from the projector, the video, windows, icons, everything. Seems like the projector is trying to compensate for how dark the video is. I will try to change the auto-iris and post back later. Thank you for the help.

I changed the auto-iris to off as suggested and that fixed my issue instantly. The picture does not grey-out when playing really dark videos. I had the auto-iris set to normal as several other sites suggested for creating the optimum settings.
I appreciate the help, thank you.

well - great...

I got the refurb projector in from epson tonight. It has a dustblob front and center on the screen and it's not on the outside lens. I called my wife down and asked her if I was being picky - expecting her to say yes. She said no - that bothers me more than the off color on the sides -- send it back.

sigh....

Keithrwhiteside, you went through five of them eh? My first one new from bestbuy was perfect. I'm half tempted to go buy another one from best buy and return this one as defective under the new receipt. I'm not sure if the ethics are 100% on that, but darn - I bought a new projector I would expect it to last more than a couple months before playing the refurb game with epson... You can't tell me they wouldn't see that dust blob in their refurb center. On just the black no source background it shows up.

I called epson - they are going to send a second one overnight as well. They have good customer service - I just fear this juggling act...I'm a picky customer, and I would return a new unit with a dust blob and I'm not okay with getting a used unit with a dust blob either. I don't think that's too extraordinary - though I do acknowledge that some customers may not even care or worry about a minor dustblob as I would. --- But then those kind of folks aren't likely the kind of enthusiasts you would find in abundance on avsforum.

archea, If i was you id just go back to best buy. My story is such. First projector had green tint to left side only noticeable on white screen. My family said i was nuts but i returned to best buy thinking i could get "perfect". Second one from best buy convergence was not so great. I could see text outline "from my seating distance" of about 18 feet.Called epson..they said maybe bestbuy had bad batch sent me overnite a "new" projector... Took projector out of box and rattling inside. It drove me nuts..Finally tipped it just right and small black screw fell out from INSIDE projector. Called epson they overnighted me another "new" projector. Taped edges were all cut top was cut and retaped and box was dirty black and missing papers inside. They assured me it was new...screen was soft, very soft i said bull sht and sent it back. went back to bestbuy got the 5th one opened up and lens had big smudge on it. went to walmart bought lens cleaner cleaned it hooked up and said scrw it. The picture is good even if some slight tints that only probably i will see. Point being is as others have said you are playing roulette and some will be better or worse but never perfect. Like is said even this one the lens shift doesnt "lock" in center for vertical. Usually you can tell by the click it gives. But after 5 forget it idc i will keep until something drastic happens then return for a "refurb" aka new lol in my 2 year warranty if needed.

I meant green tint on right from shelf mounted which i said all basically had in some degree or other and yes my second unit from best buy got a dust blob right dead center screen bottom noticeable on black screen after a week of using. Lesson learned i should of just kep the first lolol

Anyone knows what "Expanded HDMI" does?

How would you use it with an HTPC running ATI Catalyst driver?

Turn it off/on? Need to change anything on the graphic card driver?

Thanks!

What kind of mounts are you guys using on your 8350's. I just bought one and am searching for the best mount!

Thanks,

Tanner

HDMI Video Range should be set to Expanded.

I've got a dust blob too, just going to live with it unless it gets a lot worse. I can't see it most of the time.

I think we are starting to see why this projector is so cheap. Having said that, I still would have bought it even if I knew that I would have the blob because when I zoom for movies the blob is off the screen in the black bar area and I can't see it unless I have all the lights off which I rarely do when I'm not watching a movie. That and for 1100 dollars I have a very bright awesome looking picture at 158 inches diagonal and can watch with the lights on at 124" diagonal. Can't complain too much I guess.

However, with all the problems I don't think I'll recommend it to others anymore. I recommended it to Archaea and he's having issues too.

We were watching Moneyball last night, and we started noticing something really weird.

- The entire screen would lose a couple of 'notches' of brightness, and then it would be back to normal brightness in a second.
- this repeats again and again every 5 secs or so.

I checked the auto-iris, and it was off. I toggled it thru other settings, and it didnt seem to make any difference.

My lamp has 529 hours on it. Is it time to call Epson ?

Appreciate any help - this thing is driving me a bit crazy!!!

Ended up playing with the settings - here's what I found:

- Problem goes away entirely as I do things that increase lamp brightness output; so:
- switch to Dynamic/Room makes the flickering go away
- even in the default mode, if I switch from ECO->NORMAL, then the flickering almost goes away entirely

???

When i've had experiences like that on past projectors it was because of wall power issues. If my projector is hooked up to a UPS or a power filter all dimming goes away.

http://www.avsforum.com/avs-vb/showthread.php?t=1393858

I had noticed this behavior and for months attributed it to weirdness with my HTPC. However after a new HTPC was installed I noticed the same behavior and then when the image retention carried over to another source (Blu-Ray) I then starting checking the rest of the setup. After various source switch it became clear I had an issue with the projector.

I called Epson and talked to a fairly rude individual who kept insisting that I let him speak instead of me finishing my full rundown of troubleshooting steps. Nonetheless I ended the call with them offering to send a replacement unit.

I'm worried about the issue coming back though. The biggest culprit is a DVD menu. Scenario happens all of the time in my house, kid's put on a movie and then it finishes and ends up on the menu screen for an extended time. The latest one was Mulan, white background with lots of Chinese lettering which is now ghosted onto my screen when I watch other content.

I had also noticed obvious signs of 4:3 bar presence that I can now attribute to this same phenomenon in all likelihood.

Would be curious if others are seeing anything remotely similar.