AVS › AVS Forum › Display Devices › Digital Projectors - Under $3,000 USD MSRP › The Offical Epson 8350 Owners Thread
New Posts  All Forums:Forum Nav:

The Offical Epson 8350 Owners Thread - Page 233

post #6961 of 8163
3/29/12 at 6:05pm
Pacemaker,

I too have about 1000 hours and my fan has started making a rumbling noise. I do not hear it all the time and sometimes when it does happen, it the goes away after running for a period of time. Otherwise, the unit is fine so I hesitate to send it back and possibly get a worse refurb.

I think I'll keep it until the fan gets too loud, doesn't go quiet again, or plain stops working.

Anyone have any other ideas? Any possible option for user replacement of the fan?

-Gary.
Reply
Reply

Gear mentioned in this thread:

post #6962 of 8163
3/30/12 at 3:30pm
Quote:
Originally Posted by greighn View Post

Pacemaker,

I too have about 1000 hours and my fan has started making a rumbling noise. I do not hear it all the time and sometimes when it does happen, it the goes away after running for a period of time. Otherwise, the unit is fine so I hesitate to send it back and possibly get a worse refurb.

I think I'll keep it until the fan gets too loud, doesn't go quiet again, or plain stops working.

Anyone have any other ideas? Any possible option for user replacement of the fan?

-Gary.

Might be a good idea to clean the filter, so the fan doesn't have to work as hard, but it does sound like there's something wrong with the fan.
Reply
Reply
post #6963 of 8163
3/30/12 at 5:49pm
I just got a refurb 8350 from Epson today. I was so excited to set it up when I returned home until...
Started it up and the Focus ring is stuck. Anyone have this issue before?
Just wondering how it passed testing with a stuck focus ring.
Thanks.
PS: I can turn the zoom ring and I took out the yellow packing around the lens.
Reply
Reply
post #6964 of 8163
3/30/12 at 5:57pm
Quote:
Originally Posted by bluehash View Post

I just got a refurb 8350 from Epson today. I was so excited to set it up when I returned home until...
Started it up and the Focus ring is stuck. Anyone have this issue before?
Just wondering how it passed testing with a stuck focus ring.
Thanks.
PS: I can turn the zoom ring and I took out the yellow packing around the lens.

Call Epson...they will send you another replacement 8350.
Reply
Reply
post #6965 of 8163
3/30/12 at 6:01pm
Thanks! I'm on the phone with them. Will update.
Reply
Reply
post #6966 of 8163
3/31/12 at 2:41pm
My current projector is a few inches lower than the bottom edge of the screen. Will the 8350 lens shift be great enough to handle this?
Reply
Reply
post #6967 of 8163
3/31/12 at 4:32pm
Should be fine. Mine is mounted a couple of feet above the top of the screen, upside down, and it has no problem shifting the image down far enough. Of course, how far it can shift the image in inches is going to depend on how far the project is back from the screen, but just a few inches should be fine with any reasonable distance from the screen.

Vertical lens shift decreases when you use the horizontal lens shift, so keep it close to the horizontal center.
Reply
Reply
post #6968 of 8163
3/31/12 at 4:55pm
Hi folks. Got an issue with my 8350. There is a green vertical line on the right side whenever I play a blu-ray. The line isn't there when I play a regular dvd. Tried multiple blu-ray players, hdmi cables, and the green line is there. Has this been discussed before? Any help would be appreciated.
Reply
Reply
post #6969 of 8163
4/1/12 at 7:01am
Quote:
Originally Posted by Omar Rosales View Post

Hi folks. Got an issue with my 8350. There is a green vertical line on the right side whenever I play a blu-ray. The line isn't there when I play a regular dvd. Tried multiple blu-ray players, hdmi cables, and the green line is there. Has this been discussed before? Any help would be appreciated.

That's interesting. I don't know if it's the same or related, but when I feed some standard-def signals from my cable box (Speed Channel) I get a solid green stripe down the right border. I just live with it... that's the only time it appears. Sometimes I'll surf around and disappears when I return to that channel. I don't know what the secret sequence is to make it disappear at will!

Anyway... check the output format on your source for the affected feed. May be similar? Just extrapolating a guess. I'm also routing through a receiver, so there's another variable in the mix.
Reply
Reply
post #6970 of 8163
4/1/12 at 10:17am
Quote:
Originally Posted by SonyCrusader View Post

That's interesting. I don't know if it's the same or related, but when I feed some standard-def signals from my cable box (Speed Channel) I get a solid green stripe down the right border. I just live with it... that's the only time it appears. Sometimes I'll surf around and disappears when I return to that channel. I don't know what the secret sequence is to make it disappear at will!

Going into the options and turning on a little overscan for your cable box input will do the trick.
Reply
Reply
post #6971 of 8163
4/1/12 at 5:27pm
Can someone point me in the right direction ?

I have the 8350 mounted to a chief mount very close to the
Eight foot ceiling projecting onto a 106 inch screen in a 14 by 13 foot room...

The image projected is wider on the bottom than top by about 3/4 of an inch

I can zoom it out and overlap edges and not notice it, but that's annoying

Do I need to tip it up or down in the front or something like that ???

Thanks in advance....
Reply
Reply
post #6972 of 8163
4/1/12 at 9:59pm
Quote:
Originally Posted by kevinwoodward View Post

Can someone point me in the right direction ?

I have the 8350 mounted to a chief mount very close to the
Eight foot ceiling projecting onto a 106 inch screen in a 14 by 13 foot room...

The image projected is wider on the bottom than top by about 3/4 of an inch

I can zoom it out and overlap edges and not notice it, but that's annoying

Do I need to tip it up or down in the front or something like that ???

Thanks in advance....

Common mistake with a projector with lens shift...

You need to position the projector facing the wall perpendicularly. You don't aim the projector at the screen itself. It needs to be aimed squarely at the wall the screen is on, directly across from where the projector is placed, and the projector should be level with the floor.

THEN you use the lens shift to position the image onto the screen itself. This retains the rectangular shape as you move it around with the lens shift.

The key is the position of the projector...level with the floor shooting directly across to the opposing wall, without worrying bout the position of the image with regards to the screen. After that. positioning the image with the lens shift is a snap.
Reply
Reply
post #6973 of 8163
4/2/12 at 4:36am
It is square and centered to the wall, i know the mount is level just not sure about the projector on the mount, are you saying to level the bottom of the projector, not sure about leveling it to the floor?


also the projector is higher up than the top of the screen...
thanks
Reply
Reply
post #6974 of 8163
4/2/12 at 5:10am
Quote:
Originally Posted by kevinwoodward View Post

It is square and centered to the wall, i know the mount is level just not sure about the projector on the mount, are you saying to level the bottom of the projector, not sure about leveling it to the floor?


also the projector is higher up than the top of the screen...
thanks

You MUST ensure that your projector is square and plumb to the screen (the focal plane of the lens must align with the screen). Take a torpedo level and adjust both front to back and left to right, then do it again. THEN make sure it is pointed directly at your screen, not rotated. Also ensure your screen is plumb. Right now it sounds like your PJ is either tipped down a bit and/or the bottom of your screen is farther from the plane of the projector.
Reply
Reply
post #6975 of 8163
4/2/12 at 6:29am
Quote:
Originally Posted by rakstr View Post

You MUST ensure that your projector is square and plumb to the screen (the focal plane of the lens must align with the screen). Take a torpedo level and adjust both front to back and left to right, then do it again. THEN make sure it is pointed directly at your screen, not rotated. Also ensure your screen is plumb. Right now it sounds like your PJ is either tipped down a bit and/or the bottom of your screen is farther from the plane of the projector.

Thank you, I will check it out...
Reply
Reply
post #6976 of 8163
4/2/12 at 4:33pm
Quote:
Originally Posted by rakstr View Post

You MUST ensure that your projector is square and plumb to the screen (the focal plane of the lens must align with the screen). Take a torpedo level and adjust both front to back and left to right, then do it again. THEN make sure it is pointed directly at your screen, not rotated. Also ensure your screen is plumb. Right now it sounds like your PJ is either tipped down a bit and/or the bottom of your screen is farther from the plane of the projector.

...you mean square and plumb to the wall the screen is on. The problem is that he has it pointed at the screen itself since, as he mentions, the projector is higher than the screen. That's why the difference in the image size at the top and bottom.

Then you move the image onto the screen with the 8350's lens shift controls. This maintains the rectangular shape and will fit the screen precisely.
Reply
Reply
post #6977 of 8163
4/2/12 at 5:12pm
Quote:
Originally Posted by Kilgore View Post

...you mean square and plumb to the wall the screen is on. The problem is that he has it pointed at the screen itself since, as he mentions, the projector is higher than the screen. That's why the difference in the image size at the top and bottom.

Then you move the image onto the screen with the 8350's lens shift controls. This maintains the rectangular shape and will fit the screen precisely.

gotcha...
sounds like i am pointing down
i think there is an adjustment on the chief mount for that
there is no pipe lowering it from the ceiling...
Reply
Reply
post #6978 of 8163
4/2/12 at 5:18pm
Quote:
Originally Posted by kevinwoodward View Post

gotcha...
sounds like i am pointing down
i think there is an adjustment on the chief mount for that
there is no pipe lowering it from the ceiling...

Square and plumb to the screen. The wall may or may not be in the same plane as the screen. Yes, read my post, the PJ is either pointing down and/or the screen is pulled away at the bottom.
Reply
Reply
post #6979 of 8163
4/2/12 at 5:29pm
thanks
Reply
Reply
post #6980 of 8163
4/2/12 at 6:51pm
what does it mean when u get the auto iris error telling u to call epson?
Reply
Reply
post #6981 of 8163
4/2/12 at 6:55pm
Quote:
Originally Posted by Kilgore View Post

Common mistake with a projector with lens shift...

You need to position the projector facing the wall perpendicularly. You don't aim the projector at the screen itself. It needs to be aimed squarely at the wall the screen is on, directly across from where the projector is placed, and the projector should be level with the floor.

THEN you use the lens shift to position the image onto the screen itself. This retains the rectangular shape as you move it around with the lens shift.

The key is the position of the projector...level with the floor shooting directly across to the opposing wall, without worrying bout the position of the image with regards to the screen. After that. positioning the image with the lens shift is a snap.

easier said than done
any tips on how to do all this?
Reply
Reply
post #6982 of 8163
4/2/12 at 9:30pm
Hi all,

Well, at about 10 months in I have my first dust blob. It's noticeable when watching movies at 2.35 aspect ratio, as you only see it in the blacks. It's on the right, a bit above the bottom (maybe 1/8 way up?), which is why it's visible when watching content at the wider aspect ratio. 16x9 TV content is fine (unless it's dark).

So - what are my return options? For the warranty, I should do this now before my 1 year is up I take it? Or can i still return after 1 year? And i take it i get a refurb unit?

Thanks,
-Dan
Reply
Reply
post #6983 of 8163
4/3/12 at 4:16pm
I'm on my second refurb in 3 days.
Is the convergence issue that bad on myepson or I need to ask for a replacement again? The first one had the focus ring locked.
This is just the menu, not video. Thanks.

1.

2.

LL
LL
Reply
Reply
post #6984 of 8163
4/3/12 at 4:57pm
Get them to send another replacement...that one is way off. Epson won't refuse. They are awesome that way.
Reply
Reply
post #6985 of 8163
4/3/12 at 4:58pm
Quote:
Originally Posted by Kilgore View Post

Get them to send another replacement...that one is way off. Epson won't refuse. They are awesome that way.

I would speak to a manager and ask him to personally test the projector before sending it.

shameful.
Reply
Reply
post #6986 of 8163
4/3/12 at 5:19pm
Thanks Guys.
Update: They are replacing it. I'm unsure how many I have to go through like this.
Reply
Reply
post #6987 of 8163
4/3/12 at 6:04pm
Wow. I just received a refurb 8350 yesterday that was doing the exact same thing. It seems to be beyond a convergence problem since the second image is magenta and about a half inch or so off.

I wonder if it's a quality control issue, or if they're getting damaged in shipping. The carton was not the usual type with styrofoam holding the projector, but instead there were a layer of cardboard with just a single sheet of plastic - one on top and one underneath the projector with the plastic sheets making a bit of a cushion. The projector itself was just in a plastic bag. It did still have the foam collar around the lens, though. But it didn't seem like very much protection to me.

But anyway, true to their usual excellent service, they're sending me another one. Hopefully this one will be OK...
Reply
Reply
post #6988 of 8163
4/3/12 at 6:11pm
Quote:
Originally Posted by bluehash View Post

Thanks Guys.
Update: They are replacing it. I'm unsure how many I have to go through like this.

As many as it takes for you to be 100% satisfied for the full length of your 2 year warranty.

...and that is FAR from shameful. Very, VERY few (almost none) companies have the service Epson has. Most companies would give you the runaround, and wouldn't even consider sending you a replacement more than once.
Reply
Reply
post #6989 of 8163
4/3/12 at 6:27pm
Quote:
Originally Posted by mmoore2 View Post

Wow. I just received a refurb 8350 yesterday that was doing the exact same thing. It seems to be beyond a convergence problem since the second image is magenta and about a half inch or so off.

I wonder if it's a quality control issue, or if they're getting damaged in shipping. The carton was not the usual type with styrofoam holding the projector, but instead there were a layer of cardboard with just a single sheet of plastic - one on top and one underneath the projector with the plastic sheets making a bit of a cushion. The projector itself was just in a plastic bag. It did still have the foam collar around the lens, though. But it didn't seem like very much protection to me.

But anyway, true to their usual excellent service, they're sending me another one. Hopefully this one will be OK...

We maybe exchanging refurbs. I can only imaging the returns dept, taking it in from one side and shipping it out the other. How can they miss a focus ring lock and also ad quarter inch convergence issue.


Quote:
Originally Posted by Kilgore View Post

As many as it takes for you to be 100% satisfied for the full length of your 2 year warranty.

...and that is FAR from shameful. Very, VERY few (almost none) companies have the service Epson has. Most companies would give you the runaround, and wouldn't even consider sending you a replacement more than once.

I'm very thankful for this.
Reply
Reply
post #6990 of 8163
4/3/12 at 6:27pm
Can someone confirm that there is a 2 year warranty on these PJs?

-Dan
Reply
Reply
New Posts  All Forums:Forum Nav:
  Return Home

Gear mentioned in this thread:

AVS › AVS Forum › Display Devices › Digital Projectors - Under $3,000 USD MSRP › The Offical Epson 8350 Owners Thread