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The Offical Epson 8350 Owners Thread - Page 244

post #7291 of 8634
Quote:
Originally Posted by JonnyVee View Post

I'm a noob. Just got my 8350 to replace my 50" Samsung plasma. I'm completely amazed. This thing rocks. I've got a 95" screen for $1000 and it looks almost as good as a plasma ... and I'm projecting onto a light beige wall that I haven't painted yet.
Anyways, I need help. I'm going to paint the wall with Sherwin Williams Pro Classic Satin but I don't know if I should be adding a gray tint or just leave the paint without tint as per the recommendation at Projector Central [=http://www.projectorcentral.com/paint_perfect_screen_$100.htm][/]. And then if I do add a gray tint ... What tint?!
There a thread somewhere here about using "Silverscreen" tinted paint from Lowes. I got it and painted a piece of sanded/filled luan. It works great. It's a very light gray. I've read true gray will hurt the contrast/brightness. I know that I'm very, very happy. This projector is the cat's arse. I blow people away regularly when then see my 95" HD picture. There is NO better bang for your HD buck than the 8350. Get yourself some quality HD content, invite some friends over, and enjoy the sound of jaws dropping on the floor.
post #7292 of 8634
Quote:
Originally Posted by liveinxs View Post

That's what I am thinking, this guy probably doesn't have it mounted right.


After all it is a manual focus, so there's no way it could go out of focus on its own.


Either it's getting bumped , someone is messing with it, or it's not securely mounted.


End of story.

Not entirely true. You can have a securely mounted projector that nobody messes with and does not get bumped go out of focus due to LFE pressure if you have a lot of sub output. Every manual lens shift projector I have owned I have had to pad up so the lens stayed in place and in focus due the LFE output in my room.

Just got a 10% off coupon in my email and am thinking of getting a refurb 8350 as a gaming/backup projector. My RS45 is getting repaired and I am looking to sell it soon anyway and maybe go with a new JVC in Dec depending on what is announced at Cedia so I need something to use during these 3-4 months, and I need a lower lag projector for gaming since the 45 is averaging ~80 which seems a bit to high. Is $900 a good deal for a refurb 8350? Any better deals out there? I remember reading the 8350 only had about 18ms of lag which should be a nice improvement for gaming vs the 80 on the RS45.
post #7293 of 8634
Quote:
Originally Posted by srauly View Post

Has anyone done any extensive testing with the Auto Iris in use versus turned off completely? I moved the projector to my living room recently (my new theater room) and it's now located much closer to my head, and I must admit that the grinding noise of the iris has become bothersome. I think I can probably live with it while watching a movie, but if it doesn't add *that* much value anyway, I'm contemplating just shutting it off altogether.

I've only had my 8350 a few months but I cannot hear much noise at all from the Auto Iris, maybe I have one that is exceptionally quiet. I'm sure I have it set to be on and the picture looks great.
post #7294 of 8634
Quote:
Originally Posted by Toe View Post


Every manual lens shift projector I have owned I have had to pad up so the lens stayed in place and in focus due the LFE output in my room.
 

Thanks for confirming your experience.

 

I've never had this problem (so never had a chance to actually try what I suggest). However I have suggested padding the lens slightly to a couple of forum members. Others commented that it should not have to be done and the projectors were somehow defective.

post #7295 of 8634
Quote:
Originally Posted by Tesla1856 View Post

Thanks for confirming your experience.

I've never had this problem (so never had a chance to actually try what I suggest). However I have suggested padding the lens slightly to a couple of forum members. Others commented that it should not have to be done and the projectors were somehow defective.

I highly doubt the projectors are defective. There are so many variables from one setup to another and there can even be slight variances in lens stability from one unit to another that it would be hard to place blame on the unit unless it was obviously unusually loose as far as the lens goes. Some people have more powerful subs vs others and/or the projector might be located in an area where a lot of the LFE gathers such as a back wall for a shelf mount or even near a different room boundary (where bass commonly gathers) such as the ceiling. These are all more plausible explanations why one person might have lens shake/movement while someone else does not. Padding the lens on a manual lens projector can help out a lot. A motorized lens solves this issue for most as well (it did for me with both my RS40 and RS45), but you cant expect projectors in this price range to have that.

Does the lens feel pretty stable in general though on the 8350? Does the lens lock seem to help at all?
post #7296 of 8634
Quote:
Originally Posted by Andrew Hornfeck View Post

Funny you're mentioning the Auto Iris function 'cause my PJ has been complaining about it for several months now. I'll power it on and get a BLUE SCREEN message:
450
I've owned this unit since Late October and this occurs about twice a month - power on, message, power off, wait until fan stops, power on (to reset the Red indicator), power on and all is well. Given my earlier post about the slight convergance issue and now this message I contacted Epson. Initially they mentioned deactivating the Auto Iris function to avoid this error -- WHAT??? I'd rather just have this one replaced if it's not working correctly! They're gonna replace it and used my Credit Card to assure payment on their cross-shipment.
They don't say whether it'll be a new, or refurbished unit they'll ship and if it works better than the one I have I don't really mind... but how dare they "reserve" some $1,400 on the chance they actually send me a refurbished unit that they sell on their site for under $1,000
They'll send it Monday on 2-Business day shipment...
Of those of you using the Epson warranty, do you get NEW or Refurbished units and how would you know?

I get this message every couple of months too and at this stage I just leave the auto iris off. If I'm watching an action movie I might switch it on for a couple of hours but generally it's off. It's not noticable enough during regular viewing to risk a problem.... for me anyway. I'm not in the states anymore so returning a faulty projector just isn't an option. Not worth the risk.
post #7297 of 8634
To reply about the question if Epson gives you a new or refurbished. They say if you have a return( i believe its 30 days someone correct me if im wrong ) that you get a "new" unit and anything after that it is a refurbished unit. From my experience with returning FOUR units within 30 days they are all refurbs. I had one that screws rattled around inside and came out back to terrible convergence to one where the color scheme was a brownish. I ended up just taking it back to bestbuy after playing roullette and exchanging there for a true new unit. Best of luck on returning. Epson is terrific at giving you a replacement overnight but the quality control on those units are terrible.
post #7298 of 8634
Hi everyone, I'm really interested in getting the Epson 8350 and using it in a very dark room on a 120'' Elite Screen. The primary use would be for Blu-Ray and DVD's. Right now I'm using a 42'' 1080p Samsung LCD TV with great contrast / color / sharpness.

I've never seen the projector in action in person so I wanted to ask the experts - -

Will Blu-Ray still feel like Blu-Ray at 120'' with the Epson 8350? How bad are the black levels when the lights are all off in the dark? It seems too good to be true that such an affordable projector could produce such a large sharp image, though I'd love it to be true.

Thanks!
post #7299 of 8634
It will be as good as the smaller screens in whatever multi-plex is near you. The 8350 replaced a ~2004 standard def LCD projector in my living room earlier this year, and it is pretty amazing for costing 1/2 of what I paid in 2004.
post #7300 of 8634
So I'm on replacement #6 this year. I just received it about a week ago. It has a blue dust blob and 2 VERY bright frozen pixels in the center of the screen. This is probably my third "brand new" projector. The first three were referbs and were bad (first one the zoom was frozen, second one something was rattling around inside, third one had dust blobs). Then they sent me 3 "brand new" units. These came in a retail box and look brand new so far as I can tell. The first one was good for a while but then it developed a weird chopping and pixelating issue. Hard to explain but kinda like MPEG. The next one had an auto iris error when I first started it but never again. It had very light dust blobs out of the box. I decided I was tired of it and lived with it for a few months. That is until a friend of mine was like... WTF are those spots on your screen. I was livid. SO, that brings me to my latest which I have had for a week with the blue blobs and frozen pixels.

I'm not sure what to do! I'm sure they will send me another one but what's the point? Anybody have suggestions? I'm heavily contemplating getting the replacement and selling it as brand new in box never opened on eBay but frankly, I hate to do that to somebody.

Anybody ever had luck getting their money back or upgrading to something else?

FTR, I loved this projector. Just can't deal with the dust problem.
post #7301 of 8634
Quote:
Originally Posted by smartymarty View Post

Hi everyone, I'm really interested in getting the Epson 8350 and using it in a very dark room on a 120'' Elite Screen. The primary use would be for Blu-Ray and DVD's. Right now I'm using a 42'' 1080p Samsung LCD TV with great contrast / color / sharpness.
I've never seen the projector in action in person so I wanted to ask the experts - -
Will Blu-Ray still feel like Blu-Ray at 120'' with the Epson 8350? How bad are the black levels when the lights are all off in the dark? It seems too good to be true that such an affordable projector could produce such a large sharp image, though I'd love it to be true.
Thanks!

I never saw a projector in a proper setup until my friend got a Panasonic AE7000 and a AT Seymour screen. I was blown away. I knew I wanted to get something similar, but I wasn't willing to pay nearly 3 grand for a projector. After several months of pouring over all the AVS projector threads, I decided on a 8350. Today, I know I made the right decision. For reference, we both had the same 65" Toshiba HDTV prior to getting projectors.

I don't have much reference to other projector black levels, but I would put the 8350 on par with my previous Toshiba CRT rear projector. If you go with a 16 x 9 screen size, you will definitely want masking for 2.35:1 material. From my somewhat limited experience so far, black levels seem to be as much dependent on the source material as the projector. I watch probably 90% Dish Network and 10% Blu-ray. I've noticed a few shows on Dish where black scenes seem to have a haze over the blacks, but on other shows, the blacks are great. Blu-ray looks awesome. I just watched the movie, The Fall (2006) and it was incredible. PS3 games on the 8350 look great. I can completely darken my room, and that's definitely the way to go, but the image looks surprisingly good even with background lighting on. My screen is 106" and I use the same AT Seymour Center Stage material my friend has. I made my own screen.
post #7302 of 8634
Thread Starter 
The levels of Black rendering the 8350 can produce are tied directly to 3 things.

1. Screen Size
2. Screen Color / gain
3. Room lighting and the degree of a Room's surface reflectivity.

A projector such as the Epson 5010, which starts out with 200K:1 Contrast and 2400 lumens can both produce better blacks out of the box, but also work to combat detrimental aspects of a viewing environment. A "Blacker Black" driven by a higher level of lumens can outgun reasonable levels of incoming ambient or reflected light. Use the right Screen surface and that can improve immeasurably.

The 8350 comes along with 2000 lumen and 50K:1 Contrast. While these numbers are nothing to sneeze at, as curtlots mentioned, the type of Content shown has much to do with things as you see them.

Take a darkie like any Underworld flick. In absolute darkness and if there is no adverse reflections off the wall / ceiling tied to the PJs image output, the resulting depth of blacks and shadow detail is excellent. But introduce light reflecting off an adjoining surface, and any real degree of ambient light directed toward the screen (...if it's a matte White surface...) and blacks will start to "Brown-out" because the 50K:1 contrast just cannot compete for prevalence.

However, when a Screen's size is kept under 100" diagonal and throw distance within the lower 20% of the distance needed to optain such a size, there exists more leeway. Add to that equation a High Contrast Gray Screen surface, and things improve considerably. Use a HC Gray with 1.2 gain or more and things can get crazily better.

No Projector in the under $1400.00 range can ever be construed as being something for every instance or situation....all by itself. But strive to improve it's surrounding environment, as well as optimize the Screen's potential to augment Black levels as well as render Colors and Whites effectively, and a PJ like the 8350 can astound you with it's performance.
post #7303 of 8634
Quote:
Originally Posted by Acesfullup View Post

I'm on my fourth 8350 in 8 months and this is starting to feel like owning an MG. When it's running well, it can turn some heads, but alas, she has mechanical problems.
Hitting the power button results in rising anxiety as the seconds drag waiting for the EPSON logo.
My first had convergence issues, and my next two had the auto iris issue. Oddly, the auto-iris issue on my current 8350 started happening last month and now it appears that the bulb is dead after less than 500 hours. This could be because I've had to turn it off and on several times in an attempt to clear the auto iris issue.
The real shame is that this model had absolutely perfect convergence and no blobs or color issues!
Epson, as always, had outstanding customer service, and is sending me another one.
Quote:
Originally Posted by Andrew Hornfeck View Post

Funny you're mentioning the Auto Iris function 'cause my PJ has been complaining about it for several months now. I'll power it on and get a BLUE SCREEN message:
450

When I had my 8350, I would get the Auto Iris error about once a month.
The best way to clear it is:

1. Power down the projector.
Let the projector shutdown on it's own. **NEVER unplug the power or use the main power button on the rear to shut it down**

2. Unplug the power cable.
3. Wait 5 minutes.
4. Plug power cable back in and start projector.

This would clear up the issue for about 4-6 weeks.

If this works for you, I would just ask Epson for a new bulb since you have a unit with good convergence.


Quote:
Originally Posted by Damien701 View Post

I get this message every couple of months too and at this stage I just leave the auto iris off. If I'm watching an action movie I might switch it on for a couple of hours but generally it's off. It's not noticable enough during regular viewing to risk a problem.... for me anyway. I'm not in the states anymore so returning a faulty projector just isn't an option. Not worth the risk.
I tried turning it off and the issue still occurred.
I believe when the unit powers up, it does an iris test(you can hear it on power up), if it fails, I believe that's when the error occurs.
Edited by 42Plasmaman - 7/13/12 at 7:08am
post #7304 of 8634
All this talk about Auto Iris, how it "sounds" and the error we're getting yet nobody mentioned how it effects the image. In fact, I've had mine OFF since my seating being under the PJ in my 125"-screened Theatre room, I can hear it jumbling around. Moreover, even on a static scene, the brightness has 'shifts' and you get distracted by this. And, YES, I've tried both Normal and High-Speed Iris settings -- I prefer OFF. This makes for an interesting point in that the PJ goes through its self-test routine, checking the Iris function at power up before it displays the image. In retrospect, when the CS rep at Epson stated we could set it OFF, I was already there!

My replacement came in a "refurbished" Epson box and is a real good unit! Convergence is right on (at least there's no more color 'hint' when displaying text), it's very quiet and only took me a few minutes to swap them out. More to come...
post #7305 of 8634
Quote:
Originally Posted by Moxified View Post

So I'm on replacement #6 this year. I just received it about a week ago. It has a blue dust blob and 2 VERY bright frozen pixels in the center of the screen. This is probably my third "brand new" projector. The first three were referbs and were bad (first one the zoom was frozen, second one something was rattling around inside, third one had dust blobs). Then they sent me 3 "brand new" units. These came in a retail box and look brand new so far as I can tell. The first one was good for a while but then it developed a weird chopping and pixelating issue. Hard to explain but kinda like MPEG. The next one had an auto iris error when I first started it but never again. It had very light dust blobs out of the box. I decided I was tired of it and lived with it for a few months. That is until a friend of mine was like... WTF are those spots on your screen. I was livid. SO, that brings me to my latest which I have had for a week with the blue blobs and frozen pixels.
I'm not sure what to do! I'm sure they will send me another one but what's the point? Anybody have suggestions? I'm heavily contemplating getting the replacement and selling it as brand new in box never opened on eBay but frankly, I hate to do that to somebody.
Anybody ever had luck getting their money back or upgrading to something else?
FTR, I loved this projector. Just can't deal with the dust problem.

My very patient, polite and persistent wife was able to get our money back from Epson. We went through 6 units from Xmas 2011 until this past June. BTW I upgraded to the BenQ W7000 and couldn't be happier.
post #7306 of 8634
Quote:
Originally Posted by Moxified View Post

So I'm on replacement #6 this year. I just received it about a week ago. It has a blue dust blob and 2 VERY bright frozen pixels in the center of the screen. This is probably my third "brand new" projector. The first three were referbs and were bad (first one the zoom was frozen, second one something was rattling around inside, third one had dust blobs). Then they sent me 3 "brand new" units. These came in a retail box and look brand new so far as I can tell. The first one was good for a while but then it developed a weird chopping and pixelating issue. Hard to explain but kinda like MPEG. The next one had an auto iris error when I first started it but never again. It had very light dust blobs out of the box. I decided I was tired of it and lived with it for a few months. That is until a friend of mine was like... WTF are those spots on your screen. I was livid. SO, that brings me to my latest which I have had for a week with the blue blobs and frozen pixels.
I'm not sure what to do! I'm sure they will send me another one but what's the point? Anybody have suggestions? I'm heavily contemplating getting the replacement and selling it as brand new in box never opened on eBay but frankly, I hate to do that to somebody.
Anybody ever had luck getting their money back or upgrading to something else?
FTR, I loved this projector. Just can't deal with the dust problem.

I would depending on time frame there would be a lemon law type of thing
post #7307 of 8634
Quote:
Originally Posted by slennon View Post

My very patient, polite and persistent wife was able to get our money back from Epson. We went through 6 units from Xmas 2011 until this past June. BTW I upgraded to the BenQ W7000 and couldn't be happier.

At twice the price I would hope the BenQ has somthing to offer over the Epson. So far I have had no issues (purchased in April) and am very happy with the 8350, definite upgrade over my previous 720 dlp unit.
post #7308 of 8634
hey guys - just got our 8350 and put it in our basement and just adore it. we are using the favi 120" electric screen which was in our budget($200) and pictures from dvd and netflix streaming just look outstanding. Tonight we are watching Mission Impossible ghost protocol and while the picture kicks but it doesn't fill up the screen (there is about 10" on each side). Is there some settings or something that can be done for the different ways movies present themselves so we can fill the screen? According to amazon the aspect is 1.85:1 not sure if that is important. thanks and cheers!
post #7309 of 8634
Are you using hdmi for the connection?
Is the player directly connected to the projector or through a AVR?

See page 27 about aspect ratio.
http://files.support.epson.com/pdf/plhc87u/plhc87uug.pdf
post #7310 of 8634
Hey all. I've been a Epson 8350 owner since November 2011. As of right now i'll be on my 4th replacement.

Connections:
My Epson 8350 Projector is connected via HDMI cable to my Pioneer VSX-921-K A/V receiver. The reciever sources are connected to: MCE Win7 PC, Samsung Bluray player, Xbox360

Backstory
Just 15 days of use on my 8350 I got my very first "auto iris error" and received a brand new unit from Epson support a few days later. After 6 months of us, in May I again received the "auto iris error" message.


My replacement 8350 was a refurbished model despite the Epson support agent stating I will recieve a brand new unit, however this refurbished unit had dust on the actual LCD inside the light tunnel.


Epson replaced this model the next day with a brand new 8350 which just today gave me a double blinking red lights. After several restart attempts it started, than followed by "error in the Epson Cinema filter, contact your nearest epson service center.


So tomorrow a lvl3 tech support is calling me, since this will be my 4th replacement. I'm going to try and request for a new model upgrade, to try and get out of this 8350 infinite loop of death.

I'm so fed up with the 8350 it's not even funny.

Here's a few photos of my theater setup:

123" painted screen using DYI projector paint


Media center with all my components.


Sitting area.
post #7311 of 8634
my seats look like the same material as yours.cool.gif
post #7312 of 8634
like others i have a 7.1 Onkyo with LG bluray, great setup!
post #7313 of 8634
Hi, I just sjpkimmed thru this thread to looks for someone with my similar problem....
I also have the auto iris grinding noise but I can live with that,,,
My real problem is none of my HDMI inputs would work. It just says not supported and dashes on the kHz on the bottom left corner.

It worked fine last week and I did not do any changes at all and now it just says not supported on both hdmi 1 And 2. I tried my MacBook pro and my asus o player on both hdmi inputs, no change in the projector screen at all. But whe I hooked up my camera in the yellow video Input, it works just fine, does anyone have any ideas? I also reset the memory, I just did not do the reset all function since I dont want to lose my bulb hours, any help will be greatly appreciated.
post #7314 of 8634
Update:
I talked to one of the Protector Specialists and he said the Auto Iris error, and the dust issue with the green orbs are a "known issue" in the 8100, and 8350 but they solved those issues in the 3100 3D projector. Even though they have faulty issues wih the 8 series they still wouldn't upgrade me, so I demanded a full refund, and finally got it. I'm in the process of getting the Panasonic PT-AR100U. I'm done with Epson and their horrible products.
Edited by Steven Kelley - 7/24/12 at 9:50am
post #7315 of 8634
Thread Starter 
Quote:
Originally Posted by Steven Kelley View Post

I'm done with Epson and their horrible products.

Some might add to that "Good Riddance"....but there might be some question as to what direction that comment should be directed. tongue.gif

While anyone is deserving of the right of stating how they personally feel about a product, or it's related service, vitriolic comments that are a blanket "across the board" label of a company whose products and service has been heralded as being exceptional by far more people than who have complained to the contrary only shows a lack of either patience or the ability to address an issue to achieve a viable resolution. But lets examine that premise.

You received a "New replacement" direct from Epson when the first one failed after 15 days. It worked for a full 6 months before an issue arose, and under Epson's policy, it was replaced by a Refurb. (...because under that policy the Rep could "NOT" himself authorize" a new replacement ...) That Unit had two issues "out of the Box". After what was undoubtedly a somewhat heated discussion, they did in fact agree to send you another new Unit. the very next day. (...that is rare indeed...you were an exception...) Unfortunately it too came with a defect within it's Light Engine's processor. So you asked for and got a full refund "after' having ?demanded? an upgrade to another of their horrible products. (...only the "point of Sale" could / would ever do such..and never after 8 months....) Somehow I think all that "exceptionally responsible" effort and forbearance by Epson cannot be overlooked seeing as many companies would never consider doing remotely such.

Steven, as a Custom Design Installer who has installed a slew of 8350s (20+) without a single solitary issue (...so I do feel for you and others who have run the service gauntlet...) as well as 3 Panny PT-AR100U's, one of which whose lens shift was jammed tight "out of the Box" (...and I was offered only a Repair...not replacement...) , and another having a 3" hairline crack on the right side of the PJ's housing (...the "Seller" replaced that one "New"....) I gotta relate to you that no matter where you go, or what Make & Model PJ you choose ($5000.00+ JVCs give people fits too....) you run some degree of risk. How you....and the Mfg handle such issues that arise is really what's important.

In any case, I realize that it's your situation, and yours only that matters most to you. However I do feel you not giving a responsible company, nor it's product...one that has a veritable multitude of very happy owners, a fair shake with your comments. Good luck with the Panny. For what it's worth, it does deliver a great image, but as your gonna see, it's not really as exceptional as the Epson 8350's. Close...but due to it's increased lumen output it's contrast does not live up to it's reported specification.
post #7316 of 8634
Thanks for responding. I believe there's a serious issue with the 8350, especially after 4th replacement. I've doubted myself several times thinking I mounted it wrong or did something myself to cause the issue. Again the Epson specialist explained to me that the auto iris error is a very common problem, and so is the green orb dusts due to the light tunnel not being air tight. I'm not disagreeing with you on their excellent top notch support, it's fantastic. They did an amazing job, I just wish their 8350's were as good as their support, i'd be a very happy customer if it just worked without problems. I can understand 2 or maybe 3 issues but 4 means the product is flawed (to me) and the specialist confirmed that.

Thanks for the advice on the Panasonic. I still haven't purchased the Panasonic PT-AR100U, if you recommend any other 1080p projectors in that price range please let me know. I don't require 3D.
post #7317 of 8634
Thread Starter 
A Panny 7000 (...or 4000 iffin' you can find one...) would be among the best choices for a controlled light environment. The 7000 is a nice piece of work....but isn't in the range of pricing.

Not needing 3D I'd avoid the Optoma choices in that price range . Look at Mitsubishi offerings instead. Many swear by them...some quite profusely in fact. wink.gif But that's better than swearing "at them" as I'm sure you'll tend to agree. biggrin.gif
post #7318 of 8634
Thanks.
So I know what LCD projectors can offer but what about DLP projectors? I know the only side effect to DLP could be the rainbow effect but is that the only issue and is it annoying? Don't believe i've ever seen the rainbow effect on a DLP tv's.
post #7319 of 8634
Quote:
Originally Posted by Steven Kelley View Post

Thanks.
So I know what LCD projectors can offer but what about DLP projectors? I know the only side effect to DLP could be the rainbow effect but is that the only issue and is it annoying? Don't believe i've ever seen the rainbow effect on a DLP tv's.

I'm new to projectors... bought the Mitsubishi HC4000, which is DLP. I saw it in a showroom alongside a Panasonic AR100u and there was no contest; the HC4000 killed it unless you added a lot of ambient light or played something really bright like an animated film.

However, I got the thing home and had totally underestimated the RBE and how annoying it can be. I have taken some measures to lessen it or 'program it out' via contrast settings etc. After just toughing through it for a while, I can honestly say the rainbows are fading. Not sure if that is my brain getting used to the effect, the settings, the lamp dimming naturally or some other variable.

The HC4000 has an amazing picture, comes in around the same price as the 8350 and has very little in the way of known problems. However, I'd definitely suggest you try to see one in action or do more RBE research on your own before pulling the trigger on any DLP. In the very least, buy from someplace with a good return policy.
post #7320 of 8634
MississippiMan, you can no longer say none of your clients have errors on the 8350. Carps gone through a half dozen and he is one of your clients. He's one of my buddies, and my fourth 8350 just failed this week. Onto the fifth for me. That's five in six months. That taints my opinion pretty strongly against epson as well, since both carp and I have had so many issues.

I've had two panasonic projectors in the past with nary a problem. Luck of the draw or what? I don't know. As you mention -- you can have problems with any manufactorer --- but I'd sure recommend a panasonic at this point over an Epson based on personal experience of carp and I. Yes Epsons' customer service is good, but if they just keep sending us defective product, customer service stops being excellent because of the QA issue. I mean who wants another defective projector delivered overnight a half dozen times?
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