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The Offical Epson 8350 Owners Thread - Page 261

post #7801 of 8113
2/13/13 at 5:22pm
since it's already broken and they are sending you a new one... apply the torque. twist it break it free.
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post #7802 of 8113
2/13/13 at 5:57pm
One of the 6 I've had had that same problem - stuck ring. Don't worry, eventually you'll get a good one. Make sure the whole screen can get completely focused at the same time, I have my computer hooked up to it and it's easy to see if parts of the screen are focused and others aren't. That is another common problem with the 8350.
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post #7803 of 8113
2/13/13 at 6:03pm
Quote:
Originally Posted by eyekode View Post


But then the kicker: the focus ring is stuck! Won't move a bit. I am concerned that if I apply any more torque I will break something. I must have spent 30 mins trying to see if there was some mechanical lock for the focus. I can't find one.

I gave Epson a call and they are cross shipping a replacement. But I am bummed!!! It won't get here until Monday and they have to put a hold on my credit card to make sure I return the defective unit.

Maybe they sent you Carp's old unit eek.gif. Sometimes I think Epson has the same batch of refurbished units that they just keep sending to people until they don't get them back anymore.
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post #7804 of 8113
2/13/13 at 7:39pm
Quote:
Originally Posted by HTPC_Dude View Post

Maybe they sent you Carp's old unit eek.gif. Sometimes I think Epson has the same batch of refurbished units that they just keep sending to people until they don't get them back anymore.

I've thought that too. There is no quality control with the units they send out. Some of them are so obviously broken that there is no way anyone checked them.
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post #7805 of 8113
2/13/13 at 8:57pm
Quote:
Originally Posted by carp View Post

I've thought that too. There is no quality control with the units they send out. Some of them are so obviously broken that there is no way anyone checked them.

I have bought a bunch of refurb stuff from apple. You cannot it from new. This is a much different experience frown.gif. Just for kicks I tried to find where it was focused. I tried lots of different zoom settings and distances from 0 to 15 feet. Nothing in focus. So it either somehow got broken in shipping or nobody bothered to try to form an image with this projector frown.gif.

I am optimistic though. If I can get one that works it will be a great value.
Salem
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post #7806 of 8113
2/13/13 at 10:30pm
After years of nearly taking the plunge, I finally joined the projection fraternity today with a refurb 8350 from VA. Some impressions-
Man this thing is big. I knew going in it was supposed to be fairly large, but wow, this thing is nearly 70's era Betamax big.
It's bright. And it's quiet. No louder than my computer, which is nice. My little boys and I watched Monsters Inc, and I think it's the first time they've sat through an entire movie. Later I watched The Dark Knight and it was like seeing it for the first time.

The only snafu I ran into was the 25 foot hdmi cable I ordered from Amazon didn't work with either the 8350 or my plasma. I guess I should've stuck with Monoprice. I'm hoping I have better luck with the cable I ordered from them. Luckily the unit has lens shift, which I can't overstate how important is for someone in my situation, living in a fairly modest size apt., so I can experiment with placement options. The lens shift really came in handy as it allowed me to move my projector stand close enough to my receiver to connect it to my 6 foot cable so I could play around with it, while still aiming the pic in the same spot I plan to have it at permanently.
Right now I'm just shooting at my plain white living room wall. It's obviously servicable for now, but I plan on getting a budget priced screen soon. I was considering an Elite manual pull down, probably the 106" size. I've found it online for a little over a hundred. Does anyone have any opinions on that particular brand, or make a better suggestion for around the same price?

It's still early in the game with me and this projector, but so far it's winning me over.
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post #7807 of 8113
2/14/13 at 2:28am
Need some HELP.

I had a professional install my entire theater system in my bedroom. I got a 92 inch screen, sound system, and the projector installed. I first turned it on the day after he left and I noticed that the image was blurry. I measured my throw distance and found out that it was 18 feet, which is unacceptable for a 92 inch screen. IS the image blurriness due to the large distance or could it be defective??

THANKS!
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post #7808 of 8113
2/14/13 at 4:00am
I checked again and I can physically see the pixels on the screen. When i increased the size to the maximum it still didn't make a difference. The pixels are small squares that are proportionate.

What do I do??
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post #7809 of 8113
2/14/13 at 7:16am
I don't want to offend, but I figured I'd better make sure - you have tried focusing with the focus ring right? If so and it won't come into focus call Epson and they will ship you a new one usually overnight.
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post #7810 of 8113
2/14/13 at 9:01am
is there such thing as a aftermarket processor for the Epson 8350, and if so is it worth looking into for improved picture quality?
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post #7811 of 8113
2/14/13 at 9:14am
You can't swap processors in a projector like you can in a computer. They're very small and are surface-mount soldered. VERY difficult to remove. And as far as I know, there are no aftermarket parts for these projectors. Except for lamps, which should be avoided anyway.
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post #7812 of 8113
2/14/13 at 10:45am
Quote:
Originally Posted by konimus09 View Post

is there such thing as a aftermarket processor for the Epson 8350, and if so is it worth looking into for improved picture quality?

Are you thinking about a processor such as the Darbee? http://www.avsforum.com/t/1399154/darbee-vision-darblet

I'm loving my 8350 but do have the itch to add the Darbee.
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post #7813 of 8113
2/14/13 at 12:20pm
Quote:
Originally Posted by carp View Post

I don't want to offend, but I figured I'd better make sure - you have tried focusing with the focus ring right? If so and it won't come into focus call Epson and they will ship you a new one usually overnight.

Yes, I did. Epson will send me a new one even if I didn't buy it from epson.com? I got it from bestbuy.
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post #7814 of 8113
2/14/13 at 4:33pm
Quote:
Originally Posted by umairsemail View Post

Yes, I did. Epson will send me a new one even if I didn't buy it from epson.com? I got it from bestbuy.
If its within 30 days and you have the receipt, take it back to BB for an exchange.
Otherwise, as long as you have the receipt, Epson will honor the warranty exchange through them.
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post #7815 of 8113
2/14/13 at 4:42pm
Quote:
Originally Posted by ratpacker View Post

After years of nearly taking the plunge, I finally joined the projection fraternity today with a refurb 8350 from VA. Some impressions-
Man this thing is big. I knew going in it was supposed to be fairly large, but wow, this thing is nearly 70's era Betamax big.
It's bright. And it's quiet. No louder than my computer, which is nice. My little boys and I watched Monsters Inc, and I think it's the first time they've sat through an entire movie. Later I watched The Dark Knight and it was like seeing it for the first time.

The only snafu I ran into was the 25 foot hdmi cable I ordered from Amazon didn't work with either the 8350 or my plasma. I guess I should've stuck with Monoprice. I'm hoping I have better luck with the cable I ordered from them. Luckily the unit has lens shift, which I can't overstate how important is for someone in my situation, living in a fairly modest size apt., so I can experiment with placement options. The lens shift really came in handy as it allowed me to move my projector stand close enough to my receiver to connect it to my 6 foot cable so I could play around with it, while still aiming the pic in the same spot I plan to have it at permanently.
Right now I'm just shooting at my plain white living room wall. It's obviously servicable for now, but I plan on getting a budget priced screen soon. I was considering an Elite manual pull down, probably the 106" size. I've found it online for a little over a hundred. Does anyone have any opinions on that particular brand, or make a better suggestion for around the same price?

It's still early in the game with me and this projector, but so far it's winning me over.

Seems alot of people are liking their Elite screens, I'd try one as long as the returns were going to be easy to accomplish if needed. Good luck with the new cable.
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post #7816 of 8113
2/14/13 at 4:58pm
Quote:
Originally Posted by curtlots View Post

Are you thinking about a processor such as the Darbee? http://www.avsforum.com/t/1399154/darbee-vision-darblet

I'm loving my 8350 but do have the itch to add the Darbee.

Love the Darby on my 6010, it helps these lcd's become a little closer to their dlp counterparts sharpness. Only issues was a hdmi handshake issue that I had to sort out. Including an extra device in a hdmi chain can cause a problem, depending on the devices the chain runs through. So be aware you might need to deal with that.
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post #7817 of 8113
2/15/13 at 10:01am
Quote:
Originally Posted by umairsemail View Post

Need some HELP.

I had a professional install my entire theater system in my bedroom. I got a 92 inch screen, sound system, and the projector installed. I first turned it on the day after he left and I noticed that the image was blurry.

As an installer I have few a questions. Did your INSTALLER not turn everything on to check / calibrate the system? Were you not present during or after the install was complete?

Also it should focus between 9 and 19 feet lens to screen.
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post #7818 of 8113
2/16/13 at 4:10pm
WIth all the reported problems from this unit is it worth it for me to spend 899 on a refurbished unit direct from epson with 2 year warranty.
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post #7819 of 8113
2/16/13 at 4:52pm
As stated above i said i was thinking about the 8350 refurbed i just saw a 8500 refurb for 100 more is it worth it? I have complete light control and play games a lot.
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post #7820 of 8113
2/17/13 at 3:25am
http://www.avsforum.com/t/1424829/epson-8500ub-vs-8350-a-modern-take If you want the better black levels, and know you may need to deal with lamp, and/or convergence issues, then yes if the warranty is through Epson.
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post #7821 of 8113
2/17/13 at 1:41pm
Quote:
Originally Posted by ratpacker View Post

After years of nearly taking the plunge, I finally joined the projection fraternity today with a refurb 8350 from VA. Some impressions-
Man this thing is big. I knew going in it was supposed to be fairly large, but wow, this thing is nearly 70's era Betamax big.
It's bright. And it's quiet. No louder than my computer, which is nice. My little boys and I watched Monsters Inc, and I think it's the first time they've sat through an entire movie. Later I watched The Dark Knight and it was like seeing it for the first time.

The only snafu I ran into was the 25 foot hdmi cable I ordered from Amazon didn't work with either the 8350 or my plasma. I guess I should've stuck with Monoprice. I'm hoping I have better luck with the cable I ordered from them. Luckily the unit has lens shift, which I can't overstate how important is for someone in my situation, living in a fairly modest size apt., so I can experiment with placement options. The lens shift really came in handy as it allowed me to move my projector stand close enough to my receiver to connect it to my 6 foot cable so I could play around with it, while still aiming the pic in the same spot I plan to have it at permanently.
Right now I'm just shooting at my plain white living room wall. It's obviously servicable for now, but I plan on getting a budget priced screen soon. I was considering an Elite manual pull down, probably the 106" size. I've found it online for a little over a hundred. Does anyone have any opinions on that particular brand, or make a better suggestion for around the same price?

It's still early in the game with me and this projector, but so far it's winning me over.

Hey ratpacker, whats the gain on the elite screen? I would go with it as long as it is at least 1.0 or 1.1 it will be fine. I used to have the elite pull down and when i bought it it was about $400 so if u can grab for a $100 do it man. No worries. Last me 4 years on my epson 8100 and my infocus projector. I decided to upgrade to the 8350 and a fixed frame which is great. You will appreciate the pull down especially if the space doubles as a functional room. Enjoy your new world of entertainment. It is like watching stuff for the first time, almost every time.

Richw23
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post #7822 of 8113
2/17/13 at 3:08pm
Quote:
Originally Posted by richw23 View Post

Hey ratpacker, whats the gain on the elite screen? I would go with it as long as it is at least 1.0 or 1.1 it will be fine. I used to have the elite pull down and when i bought it it was about $400 so if u can grab for a $100 do it man. No worries. Last me 4 years on my epson 8100 and my infocus projector. I decided to upgrade to the 8350 and a fixed frame which is great. You will appreciate the pull down especially if the space doubles as a functional room. Enjoy your new world of entertainment. It is like watching stuff for the first time, almost every time.

Richw23

I hope it works alright, since I've already ordered it, lol. I'm pretty sure from a company video I watched, they said it was a 1.1 gain. I'm going the budget route now so I can see how it plays with my youngest son, and his curiosity and sticky fingers before I commit to a more expensive fixed screen.

Now here's a potential problem I encountered with this projector- while waiting for my replacement HDMI cable to arrive, I moved my BR player close enough to the projector to hook it up directly to it. In the course of moving the BR player around, I started getting some weird video noise, or static of some kind. It was grayish and would periodically flicker. I swapped out cables, but it still did it. Once I had it in place, it seemed to calm down. But I wanted to make sure it wasnt something chonic, so last night I sat down and watched Apocalypse Now, from start to finish, even though I was dead tired. Two things struck me- even though I desperately wanted to hit the rack, I was engaged through the whole movie. I guess an epic movie projected at 106" will do that, and second, the flickering noise never cropped up once. I hope it's somehow sorted itself out, because I really don't want the hassle of playing projector trade-in with Epson. Has anyone else encountered this problem? It's kinda got me concerned.
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post #7823 of 8113
2/18/13 at 10:58am
Well the replacement the focus, zoom and shift mechanisms work very nicely!
But unfortunately convergence is pretty bad IMHO:



Also the rim of the lens has a dent it in and the front element was dirty frown.gif.



I will contact Epson and see what they say. Maybe third times the charm?
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post #7824 of 8113
2/19/13 at 11:55am
I'm on my second 8350 and have noticed what i can only describe as a floating lens??? (First Projector, can you tell?) What i mean by this is I'll set up the zoom/lens shift so that the picture fills my 106" diag screen and the next day i'll notice that the picture has fallen about an inch or two down off the screen. The projector is shelf mounted on the back wall. The door to the room is also on that wall but seeing that the room is a dedicated room it doesn't get much use. (Meaning the door sending vibrations through the wall) I'm just wondering if anyone else is having picture shifting issues?

Thanks!
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post #7825 of 8113
2/19/13 at 12:12pm
I do when I cranking the bass to insane levels, when I do that I make sure I have a piece of tape on the up/down lens shift and I'm good to go.
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post #7826 of 8113
2/19/13 at 12:30pm
Gravity + PJ ceiling mounted directly under the kitchen = Unwanted lens shift. Its no biggie, I just correct as needed.

I'd call myself one of the lucky ones I suppose, given this models issues. The only issue I run into is that rarely on startup I get an "iris error. Contact your local repair/dealer". Generally if I switch the power off and back on then fire it back up it goes away instantly.

Other than that, out of the box as a first time PJ owner I am thrilled with my purchase and my home made screen about a year later.
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post #7827 of 8113
2/19/13 at 12:58pm
Thread Starter 
Take the yellow Lens Packing Ring, trim it to a size that when replaced, will support the weight of the lens.

Great solution especially for Bass & Vibration heavy situations.
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post #7828 of 8113
2/20/13 at 6:55am
I've gotten the auto-iris as well twice in two months but it also quickly goes away upon reboot. The rest of the projector is great. I was thinking of keeping the projector for a year to see if it continues and then trying the refurb.

Do the highly experienced folks on this thread agree with this approach or should I get a refurb now and wait for one that works all around?

Love this projector.
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post #7829 of 8113
2/20/13 at 7:41am
Thanks all for the Reply and advice. MissMan, I was thinking along the same lines with the yellow packing ring solution. Will give it a try.

I bought my 8350 after reading much of this thread (still reading it, btw) so i knew full well what i was facing as far as problems but this projector offers so much in what i'm looking for for my first projector that i had to go for it. I'm very happy with the projector even after my first one gave me the Iris Error. I plan on simply exchanging it for another till i get a good one.

I got 2 more weeks on my 30 day exchange warranty left on this one and so far all i'm facing is the lens shift and a slight problem with "squaring" it off on the screen. I've got the lens as plum to the screen as i can and still have to adjust my left leg to get the picture square. Not a big issue, i believe i just got to "play" with it a bit more to get it right. Was searching the thread to see if anyone else had some wierd key stone'ng going on. My first 8350 lined up just fine so i'm a bit plexed.

Thanks again for all the help.

PS. daninsd - I'm thinking along the same lines as you as far as possible future problems so i'm interested in your reply's.
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post #7830 of 8113
2/20/13 at 10:11am
The ring idea doesn't work as well for me since I zoom back and forth for 2:35:1, but it is a good idea if you don't.
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