Quote:
Originally Posted by miklink 
Thanks to you for the suggestion! - it saved me a ton of time and hassle.
Following your notes - it took me about 15 minutes to get 4 pairs of filters (they are actually called "p/n 145831411 POLARIZER SHEET").
I was polite , answered about 5-7 questions, referred to the KB article you stated in your post and mentioned that I've tried all suggested there. It took another 5 min on hold and the CSR confirmed the order for 4 pairs ($59 value for Free) and said those will be shipped in the next 5-7 days. I did mention that I own 2 pairs of 3D glasses, but about to order another 2 pairs and told the model number of my TV and model of glasses. That is all- no trouble, just great customer service.

Thanks to you for the suggestion! - it saved me a ton of time and hassle.
Following your notes - it took me about 15 minutes to get 4 pairs of filters (they are actually called "p/n 145831411 POLARIZER SHEET").
I was polite , answered about 5-7 questions, referred to the KB article you stated in your post and mentioned that I've tried all suggested there. It took another 5 min on hold and the CSR confirmed the order for 4 pairs ($59 value for Free) and said those will be shipped in the next 5-7 days. I did mention that I own 2 pairs of 3D glasses, but about to order another 2 pairs and told the model number of my TV and model of glasses. That is all- no trouble, just great customer service.
They are supposed to be free. It says it on their website. But turning the transaction over in 15 minutes is good reason to get giddy.
" Sony does offer a pair of optional polarizer filters that can be fitted or inserted over the existing lenses in the Sony 3D glasses. These are provided free of charge". They will reduce the double image noticed with the head tilt. However, they will make the picture slightly darker and some home lightning could appear to flicker when viewed through the glasses. These filters are non-permanent and are easy to install and remove. To order a pair, call the Sony Customer Information Service Center at (239) 768-7547.


















