***STUCK FOCUS RING PROBLEM***
So I bought a refurbished 8700UB from Visual Apex week before last, and just now finally got it hooked up. Spent hours properly unpacking it and hanging it on the ceiling, hooked up all the cables, and turned it on. Everything seems fine until I go to turn the focus ring. It is ROCK SOLID, like something that is not meant to turn *at all.* I stood on a ladder facing the lens, and steadied the projector body with my other hand as much as possible, and tried turning as much as I dared in both directions. Not even the slightest budge. It's not the most sturdy position to do this, being that it's hanging from the ceiling mount, and the only way I could turn it with more force is to take it back off the ceiling and set it on the floor between my legs and try cranking again, but I'm afraid of breaking something and making things worse. The zoom ring turns just fine.
I did a search and noticed only a couple of focus ring posts in this 8700 thread and the 8350 thread, so it doesn't seem to be that common of a problem, but does anyone know of a fix besides calling Epson tomorrow and having another one overnighted? Is the ring stuck at one of the extreme ends and just needs "loosening" so that it'll move freely again?
Very disappointing. I've been researching for weeks, and was hemming and hawing between a brand new 8350 and this refurbished 8700 from VA, and I went for the 8700 because of all that I read about the stellar black levels. And I was even leery about Epson in general due to all the issues I've read about. So of course it wasn't too much of a surprise that the minute I get mine hooked up, there's an issue.
Soulcamp, I see you bought the same thing from the same place just a few days ago.... and you're having a problem too. I wonder if I should even bother with starting this multiple Epson replacement journey, or say to hell with them at this point already. If anyone can help me with the focus ring, I'd much appreciate it, as maybe it's the only thing wrong with this unit and everything else is fine. (no convergence issues, etc...)
EDIT: I took it back down from the ceiling, held it between my legs on the floor, and really tried to turn the ring hard while holding the lens-shift knobs still with my other hand. Not the tiniest budge whatsoever. Phone calls are being made in the morning. This thing is going back.
Edited by DL4567 - 10/30/12 at 9:43pm