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Netflix On PS3 goes disc-free...(Gets 1080p streaming and DD+ 5.1 surround sound) - Page 15

post #421 of 1195
BTW new to netflix signed up just yesterday and my PS3 interface does not look like the one thats being demoed on the PSblog.
post #422 of 1195
Quote:
Originally Posted by Hughmc View Post

You must have something else selected on your PS3, because with my fat PS3 thru HDMI, I have all the outputs selected and I get DD 5.1 +plx2 as I have 7.1 and use the rears. I have not been able to get DD+, but then I believe no one is. You should not be seeing multichannel out unless you are now decoding DD to PCM since you deselected it. I only see multichannel out with lossless tracks converted to PCM from my PS3 fat to my Denon 4308 or if I select Multichannel out on my Denon.

What could that something else be?

The denon 3808ci displaying "multi ch in" is correct though. With dolby digital and DTS deselected, it is decoding to PCM as expected. Although the DTS needing to be disabled does surprise me.

What you describe is exactly what I see... For everything except the new netflix app. That's why i have been carrying on about this. I know my ps3 and denon are capable and configured correctly. Unless someone can point to a setting that i somehow missed in my exhaustive debugging of this issue, and that setting somehow didn't matter for everything else that's always worked. Blu-ray lossless tracks work via pcm. DVD, raw HDTV OTA rips from my computer, HDTV from my stand alone tuner... all have always played back perfectly to the denon via dd or dts.

It is only the netflix app that is broken. And this is in full acknowledgement that other people with the exact same hardware are having success. But remember, people are seeing different interfaces too.

With that said, I would love to be wrong and to have someone point out a setting I missed. If not, I'll just have disable Dolby digital and dts output in order to use the netflix app.
post #423 of 1195
Quote:
Originally Posted by zoro View Post

How come in my scenario, my receiver says DD EX, both ways whether I select PCM or BIT Stream? and I have a slim, and 3808? and ofcourse it is giving me 7.1 out matrix per my setting.

What is diff in urs and my settings/selection on the receiver though?

I am not aware of any setting in the denon that would be applicable. It simply plays whatever you throw at it. Although you can cycle through various 5.1 to 7.1 conversions by pressing the STD button on the remote. This makes no difference for me though since the denon reports no channels when the netflix app attempts to output 5.1 with either dd or dts enabled.

Do you have all audio outputs enabled in the ps3? (except aac) that's how I have always had it configured, until it became necessary to disable dd and dts for the netflix app. This is with the ps3 set to convert bitstream to linear pcm because the ps3 fat cant output lossless bitstreams from blu-Ray.

Could you try disabling dolby digital and dts on the ps3 and report on what the denon displays?

Edit:
Could it be that my fat is attempting to output dd+ and failing because the fat can't output dd+?

I know nobody else is reporting dd+ playback, but if the dd+ were wrongly tagged as dd by the netflix app, this could explain it. Granted, this wouldn't explain why other fat owners are reporting the 5.1 working even with dd and dts enabled. Perhaps their receivers don't support dd+ and that is what gets it to work. This denon does support dd+.

Hell, I don't even know if "tagging" is an applicable concept. Are audio tracks tagged with format type over hdmi, or do receivers just analyze the audio stream to figure out what it is?
post #424 of 1195
Quote:
Originally Posted by Rei86 View Post

Looks like they added a 7.99 streaming only option and pushed the Streaming + Unlimited DVDs by mail to 9.99.

The $7.99 option is Starz Play Only (no DVDs). This is nothing new. It only allows you to stream the Starz Play content. This has been around for a while.

It still shows up as $8.99 for 1 DVD and unlimited streaming when I look at the prices.
I'm on the three out plan + BD for $20.99 plus $1.05 in taxes.
post #425 of 1195
Quote:
Originally Posted by zoro View Post

Hmm how will effect the current subscribers?I pay $10.99 inclusive bluray. Btw if u have no bluray, can u still stream HD?

Btw just got hulu plus preview invite for $10/mo lol what a rip off money for preview and that is more than netflix...huge gimmick

Having the blu ray disc option doesn't impact what you get through the streaming.

I bet the disc based plans go up $1 or so soon because they do cost more for them to do business that way.
post #426 of 1195
Quote:
Originally Posted by aaronwt View Post

The $7.99 option is Starz Play Only (no DVDs). This is nothing new. It only allows you to stream the Starz Play content. This has been around for a while.

It still shows up as $8.99 for 1 DVD and unlimited streaming when I look at the prices.
I'm on the three out plan + BD for $20.99 plus $1.05 in taxes.

No they are about to roll out a streaming only plan. They are testing it now


http://www.hackingnetflix.com/2010/1...only-plan.html
post #427 of 1195
Quote:
Originally Posted by dfiler View Post

I am not aware of any setting in the denon that would be applicable...

dfiler, I can't think of anything either, but I'll be happy to look at mine tonight. I have a PS3 fat & Denon 4308, so it should be similar to yours. I do know I have not changed any settings on my PS3 or Denon, and I have the PS3 converting to PCM and have everything checked off except AAC. I think I remember the Denon showing just "Dolby Digital" as the signal from Netflix, but I'll confirm that tonight.
post #428 of 1195
Quote:
Originally Posted by Daekwan View Post

For someone who just admitted they do not even use the PS3 Netflix service.. you sure are doing a great job to belittle those that have real questions about it.
Yesterday 03:06 PM

Like I said, plenty of time for this kind of stuff during the business day.

Honestly though, I really just wanted to use that line from “Reservoir Dogs” I’m not too bent either way on the menus.

That said, I did give the Netflix On Demand a fling last night and it was pretty impressive quality-wise. The menu, yeah not really the best one I’ve ever used (I couldn’t figure out how to see if it was HD/5.1 until I actually started the movie and hit “select.”) But it gets the job done.

-Suntan
post #429 of 1195
Quote:
Originally Posted by Suntan View Post

Like I said, plenty of time for this kind of stuff during the business day.

Honestly though, I really just wanted to use that line from Reservoir Dogs I'm not too bent either way on the menus.

That said, I did give the Netflix On Demand a fling last night and it was pretty impressive quality-wise. The menu, yeah not really the best one I've ever used (I couldn't figure out how to see if it was HD/5.1 until I actually started the movie and hit select.) But it gets the job done.

-Suntan

If it's the one I've got, it's right there next to the title before you actually launch it.
post #430 of 1195
Quote:
Originally Posted by aaronwt View Post

The $7.99 option is Starz Play Only (no DVDs). This is nothing new. It only allows you to stream the Starz Play content. This has been around for a while.

It still shows up as $8.99 for 1 DVD and unlimited streaming when I look at the prices.
I'm on the three out plan + BD for $20.99 plus $1.05 in taxes.

When I started my free one month I only had the option for 7.99 stream only or 9.99 for stream + 1 unlimited DVD.

After signing up and going to change it to stream + 1 DVD it would bump me to 9.99.

Also anyone else not getting the PS3Blog interface? I'm not saying the one I have is worse but the one demoed looks a lot more clean and less clunky.
post #431 of 1195
Quote:
Originally Posted by zoro View Post

Same here! Slim, and 3808ci denon! 5.1 both ways PCM or bitstream receiver shows dd ex! I can't see video resolution or bit rate

Mine just says "Stereo" (Pio VSX1020 k) and there's no sound from the center speaker. It is definitely not sending 5.1.
post #432 of 1195
Quote:
Originally Posted by TornadoTJ View Post

Mine just says "Stereo" (Pio VSX1020 k) and there's no sound from the center speaker. It is definitely not sending 5.1.

That sounds like a different issue.

If it says stereo and you're getting stereo, everything is working fine. Remember that there isn't that much 5.1 content yet. You'll have to find a 5.1 stream to get 5.1. Try one of the newest seasons of the Office. Make sure to choose 5.1 as the audio track prior to playing the video. When 5.1 is sound available, the option appears for selecting stereo or 5.1.

However, we're talking about the problem where the PS3 netflix app indicates 5.1 playback but no sound is output at all. The workaround is to disable both dobly digital and DTS output on the PS3. This forces linear pcm output (on my PS3 fat -> hdmi -> denon 3803ci setup at least).

Another person posted about the same problem in the comments of the engadget article. Hopefully he joins in the discussion here so that we can work through exactly which setups are experiencing this problem.
post #433 of 1195
As I said above, I chose 3 different 5.1 movies, went to settings and set 5.1, but still got stereo.
post #434 of 1195
Quote:
Originally Posted by TornadoTJ View Post

As I said above, I chose 3 different 5.1 movies, went to settings and set 5.1, but still got stereo.

My bad. I didn't remember your post from the previous page and assumed you just hadn't chosen a 5.1 enabled video. It looks like there is a whole list of audio output issues yet to be resolved.


One thing I forgot to mention: After getting the 5.1 silence workaround figured out, I sampled a few 5.1 enabled movies and noticed the lack of bass mentioned by some previous posters.

Could it be that the LFE level is out of wack due to the legacy madness involved with the LFE channel? Dolby spec is for the LFE channel to be +10db. Because of the work around necessitated by my PS3/netflix-app/denon combination, PCM was being used, meaning the LFE channel should have been sent at +10db. I'm guessing it wasn't. (Google: LFE bug)
post #435 of 1195
Quote:
Originally Posted by dfiler View Post

One thing I forgot to mention: After getting the 5.1 silence workaround figured out, I sampled a few 5.1 enabled movies and noticed the lack of bass mentioned by some previous posters.

Could it be that the LFE level is out of wack due to the legacy madness involved with the LFE channel? Dolby spec is for the LFE channel to be +10db. Because of the work around necessitated by my PS3/netflix-app/denon combination, PCM was being used, meaning the LFE channel should have been sent at +10db. I'm guessing it wasn't. (Google: LFE bug)

Very interesting. I admit I haven't been following this thread, but I have encountered the exact opposite behavior since migrating to the diskless application. I've had to turn bass down from +5db to about +0db since the switch (Onkyo 807 fed HDMI from PS3).

The only problem I have suffered so far is stuttering audio with Terminator: The Sarah Connor Chronicles. Every few seconds the audio would stutter ever so slightly, but audibly enough to really piss me off. I browsed the menus to find other 5.1-capable titles and tried The Office: Season 6, which did not stutter at all. I do not have the knowledge to accurately postulate what is going on on Netflix's end of things, but I'm glad it is not my equipment as I initially suspected.
post #436 of 1195
I just heard back from a friend who was also getting silence from netflix 5.1 enabled streams...

His solution was to enable multi-output and listen via optical rather than hdmi. He couldn't get it to work over hdmi. However, i'm not sure if he tried the workaround of turning off dolby digital and dts output.
post #437 of 1195
Quote:
Originally Posted by elixxxer View Post

Very interesting. I admit I haven't been following this thread, but I have encountered the exact opposite behavior since migrating to the diskless application. I've had to turn bass down from +5db to about +0db since the switch.

The only problem I have suffered so far is stuttering audio with Terminator: The Sarah Connor Chronicles. Every few seconds the audio would stutter ever so slightly, but audibly enough to really piss me off. I browsed the menus to find other 5.1-capable titles and tried The Office: Season 6, which did not stutter at all. I do not have the knowledge to accurately postulate what is going on on Netflix's end of things, but I'm glad it is not my equipment as I initially suspected.

What is your receiver reporting as the audio format being sent from the PS3? Also, are you using optical or hdmi for audio?


EDIT: IGNORE WHAT I WROTE BELOW! (A bit more reading on the LFE bug suggests that I should learn study the subject more before posting on it to this forum.)

If you are one of the lucky ones, and the netflix app is succeeding in outputting native dobly digital, your receiver would be responsible for boosting the LFE channel, not the PS3. For those of us listening via PCM, the PS3 would be responsible for boosting the LFE level.

Or at least that's how I understand the confusing mess otherwise referred to as "LFE". Admittedly, I know just enough to be dangerous on that topic.
post #438 of 1195
Quote:
Originally Posted by dfiler View Post

I am not aware of any setting in the denon that would be applicable. It simply plays whatever you throw at it. Although you can cycle through various 5.1 to 7.1 conversions by pressing the STD button on the remote. This makes no difference for me though since the denon reports no channels when the netflix app attempts to output 5.1 with either dd or dts enabled.

Do you have all audio outputs enabled in the ps3? (except aac) that's how I have always had it configured, until it became necessary to disable dd and dts for the netflix app. This is with the ps3 set to convert bitstream to linear pcm because the ps3 fat cant output lossless bitstreams from blu-Ray.

Could you try disabling dolby digital and dts on the ps3 and report on what the denon displays?

Edit:
Could it be that my fat is attempting to output dd+ and failing because the fat can't output dd+?

I know nobody else is reporting dd+ playback, but if the dd+ were wrongly tagged as dd by the netflix app, this could explain it. Granted, this wouldn't explain why other fat owners are reporting the 5.1 working even with dd and dts enabled. Perhaps their receivers don't support dd+ and that is what gets it to work. This denon does support dd+.

Hell, I don't even know if "tagging" is an applicable concept. Are audio tracks tagged with format type over hdmi, or do receivers just analyze the audio stream to figure out what it is?

I don't know if you recall, but a few pages back I posted a reply that mentions the fact I called Netflix and spoke to a CSR. The CSR got the head of streaming to tell him that 5.1 is available, but DD+ isn't working yet. As far as why some can't get DD to work without using PCM I have no idea, because I have a fat and I am getting my Denon to engage DD 5.1 and it sounds great LFE and all. My receiver does support DD+.
post #439 of 1195
Posted on Netflix's Facebook page:

Quote:


We apologize that you may have had trouble instantly watching TV shows and movies due to technical issues yesterday. If you were affected by this, please check your email in the next few hours for instructions on how to receive a one-time credit

Netflix has ALWAYS been good about compensating me for issues. Whether it's sending an extra disc if one has to ship from a distant center, or whether I've gotten refunds or extra discs due to the Blu-Ray crack issue, they've always been decent about it.
post #440 of 1195
You guys with stereo issues (not getting 5.1 on 5.1 selections) -- you don't happen to have "Audio Multi-Output" turned on in the PS3's Sound Settings do you? Dunno if this would make any difference... but something to try.

Btw, I tried some 5.1 titles with both Bitstream and the normal LPCM settings on PS3 fat, and both showed up as Dolby Digital on the 4308.
post #441 of 1195
Quote:
Originally Posted by mproper View Post

Posted on Netflix's Facebook page:



Netflix has ALWAYS been good about compensating me for issues. Whether it's sending an extra disc if one has to ship from a distant center, or whether I've gotten refunds or extra discs due to the Blu-Ray crack issue, they've always been decent about it.


It didn't bother me as I didn't go on then, but email says 2% credit on next bill. What is that, .04 cents?

Then again they are already crediting half off next month for the ten in a row cracked discs.

They really need that monthly income from everyone, because they sure don't credit much, but it must add up to a lot on their end.
post #442 of 1195
They gave me a 3% credit, about 33¢ on my plan.
post #443 of 1195
Quote:
Originally Posted by pixelman View Post

You guys with stereo issues (not getting 5.1 on 5.1 selections) -- you don't happen to have "Audio Multi-Output" turned on in the PS3's Sound Settings do you? Dunno if this would make any difference... but something to try.

Btw, I tried some 5.1 titles with both Bitstream and the normal LPCM settings on PS3 fat, and both showed up as Dolby Digital on the 4308.

Thanks. Unfortunately that doesn't fix the silent 5.1 output over hdmi. I've already tried toggling on/off every combination of settings in the ps3.

However, turning on multi-out and then switching to optical did fix the problem for a friend of mine.

It is strange that lpcm is showing as dd on the denon receiver. My 3808 reports that as "multi ch in". The receiver shouldn't know the original format after the ps3 has converted it to lpcm. You aren't referring to "multi in + Dolby ex" are you?

Equally baffling is why it necessary to turn off dts output on my ps3 to get 5.1 netflix to work. Turning off dd output at least makes a little sense. But why is it necessary to turn off both?

I updated the denon 3808ci firmware to the newest version last night. That didn't fix the problem.
post #444 of 1195
Quote:
Originally Posted by dfiler View Post

Thanks. Unfortunately that doesn't fix the silent 5.1 output over hdmi. I've already tried toggling on/off every combination of settings in the ps3.

However, turning on multi-out and then switching to optical did fix the problem for a friend of mine.

It is strange that lpcm is showing as dd on the denon receiver. My 3808 reports that as "multi ch in". The receiver shouldn't know the original format after the ps3 has converted it to lpcm. You aren't referring to "multi in + Dolby ex" are you?

Equally baffling is why it necessary to turn off dts output on my ps3 to get 5.1 netflix to work. Turning off dd output at least makes a little sense. But why is it necessary to turn off both?

I updated the denon 3808ci firmware to the newest version last night. That didn't fix the problem.

I'm beginning to wonder two things:

1) is it possible that the netflix app is somehow independent of the ps3's audio settings when it comes to 5.1?
2) if so, is it possible that not only UI's are different for various users, but possibly the code that streams the 5.1 as well?

This seems pretty far fetched in my opinion, but it would explain why among people with the exact same model hardware (denon 3808), some are having no issues with the "everything on" settings for the fat ps3, some are having problems that are solved by disabling dts and dd, and in at least your case you are having problems that are not solved by disabling dts and dd. Firmware revisions could well be the wildcard here (though you reduced that possility by upgrading), but it's also vaguely possible that the netflix app itsself is the culprit.
post #445 of 1195
To clarify, disabling dd and dts did work for me. I'm not sure if there are any reports of that workaround not working.

I too think that the netflix app is at least partially ignoring the ps3 audio settings. It could be a result of different app versions. But another alternative is that it is interrogating receivers over hdmi and then incorrectly choosing an output format.
post #446 of 1195
Quote:
Originally Posted by dfiler View Post

.

It is strange that lpcm is showing as dd on the denon receiver. My 3808 reports that as "multi ch in". The receiver shouldn't know the original format after the ps3 has converted it to lpcm.

I don't understand this either. I have the Denon 989, one model below the 3808, but a year newer. All my settings are set to LPCM and the 989 reports DD also...strange. I do have dd and dts checked in the hdmi sound settings. I'm pretty sure everything is checked except for "AAC".

I have a slim, and even if I change the setting from bitstream to lpcm in the blu-ray/dvd sound output setting, the Denon still shows DD. So that setting isn't changing anything either. But 5.1 is working correctly for me..no issues.

I like the nature shows and I watched Nat Geo's "American Serengeti" last night and it looked pretty darn good with DD sound that sounded fine. Just as good as hd coming from my Comcrap cable box.
post #447 of 1195
Quote:
Originally Posted by tingham View Post

I don't understand this either. I have the Denon 989, one model below the 3808, but a year newer. All my settings are set to LPCM and the 989 reports DD also...strange. I do have dd and dts checked in the hdmi sound settings. I'm pretty sure everything is checked except for "AAC".

I have a slim, and even if I change the setting from bitstream to lpcm in the blu-ray/dvd sound output setting, the Denon still shows DD. So that setting isn't changing anything either. But 5.1 is working correctly for me..no issues.

I like the nature shows and I watched Nat Geo's "American Serengeti" last night and it looked pretty darn good with DD sound that sounded fine. Just as good as hd coming from my Comcrap cable box.

The BD/DVD setting has no effect on Netflix.
I have a 3808 and I have no issue getting DD 5.1, but I want to get DD+ 5.1.

But when I was checking things out, when I unchecked DD, then the PS3 slim sent DTS to my 3808. I had to uncheck DD and DTS for the PS3 to send PCM audio to my 3808.
I was only checking thing s out so I went back to my normal audio settings which has every format checked except AAC.
post #448 of 1195
Quote:
Originally Posted by tingham View Post

I don't understand this either. I have the Denon 989, one model below the 3808, but a year newer. All my settings are set to LPCM and the 989 reports DD also...strange. I do have dd and dts checked in the hdmi sound settings. I'm pretty sure everything is checked except for "AAC".

That sounds correct afterall. Because you have DD as an enabled output type, the netflix app is outputing DD without any conversion. The bitstream/LPCM setting isn't applicable.

Previously I thought you were saying that you had it set to output LPCM. Meaning, not just having chosen LPCM instead of bitstream, but also having disabled DD so that the PS3 had to convert to something else. That something else would have been LPCM.
post #449 of 1195
Quote:
Originally Posted by Hughmc View Post

Then again they are already crediting half off next month for the ten in a row cracked discs.

You should contact your local post office and inform THEM of the problem. Because I guarantee you that netflix itself didn't send ten cracked discs in a row. The discs were cracked by the post office.
post #450 of 1195
Quote:
Originally Posted by HawaiianHDaddict View Post

You should contact your local post office and inform THEM of the problem. Because I guarantee you that netflix itself didn't send ten cracked discs in a row. The discs were cracked by the post office.

I would be careful making a guarantee claim for a company, unless you work for or own it and can validate that claim, because I can certainly refute your claim. I thought the same until I put a small red dot on the inner sleeve holding the BD and I got the same cracked one back and it happened more than once. While the issue is mostly the post office damaging them, Netflix employees are not thoroughly inspecting the discs for cracks and or not seeing the crack along the edge and that is why they are recirculating and are not discs that were sent only once, broken and removed from their warehouse as to not get into distribution again. Beyond a reasonable doubt Netflix is and does recirculate broken, cracked or unplayable discs. Netflix is good, but their quality control isn't perfect.

I got another cracked Beowulf today, 7 now total and I have 5 in my possession. I know the biggest culprit is my local PO, but this also plays into the streaming taking over. Up the PQ/AQ, minimize the broken disc issue, overall keep customers happy and Netflix from losing however much it costs per disc. Cut down or eliminate the cost of discs and shipping and Netflix really will be NETflix.
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